221 Customer Service jobs in Lahore
Customer Service Representative
Lahore, Punjab
TalentPop App
Posted today
Job Viewed
Job Description
Overview TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction. Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!
Perks & Benefits
Annual performance-based increases
Paid time off
Health and dental insurance
Holiday bonuses
Permanent work-from-home setup
Opportunities for career advancement as we continue to grow
Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
Assist Customers: Support customers with orders, shipping, product details, and returns.
Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
Qualifications
Proficiency in English (both written and verbal)
At least 1 year of customer service experience
Experience with tools like Gorgias, Zendesk, or Shopify is a plus
Excellent problem-solving and communication skills
Adaptable and solutions-oriented mindset
Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent
Minimum of 15 Mbps for both upload and download internet speed
Application code: CS
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: IT Services and IT Consulting
Location: Lahore, Punjab, Pakistan
Salary: PKR 50,000 – PKR 70,000 per month
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Perks & Benefits
Annual performance-based increases
Paid time off
Health and dental insurance
Holiday bonuses
Permanent work-from-home setup
Opportunities for career advancement as we continue to grow
Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
Assist Customers: Support customers with orders, shipping, product details, and returns.
Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
Qualifications
Proficiency in English (both written and verbal)
At least 1 year of customer service experience
Experience with tools like Gorgias, Zendesk, or Shopify is a plus
Excellent problem-solving and communication skills
Adaptable and solutions-oriented mindset
Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent
Minimum of 15 Mbps for both upload and download internet speed
Application code: CS
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: IT Services and IT Consulting
Location: Lahore, Punjab, Pakistan
Salary: PKR 50,000 – PKR 70,000 per month
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Customer Service Representative
Lahore, Punjab
StepUp Communication Pvt Ltd
Posted 1 day ago
Job Viewed
Job Description
Overview A Customer Service Representative’s primary duty is to support customers. We are looking for freshers. To fulfill this main
responsibility , they may perform the following tasks:
Responsibilities
Providing introductory information to prospective and new customers
Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
Following up with clients or customers by phone or email to check that they’re still satisfied with their service
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns, when necessary
Troubleshooting common issues with products or services
Working with a team of CSRs and other departments to find appropriate solutions to problems
Job Specification Required skills and qualifications
High school diploma or equivalent
Strong communication skills, including active listening and clear articulation
Ability to solve problems, alleviate conflicts, and escalate tactfully
Ability to multitask, manage time, and prioritize
Ability to work individually and as a team member
Note Timings:
2:00 pm to 12:00 am
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responsibility , they may perform the following tasks:
Responsibilities
Providing introductory information to prospective and new customers
Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
Following up with clients or customers by phone or email to check that they’re still satisfied with their service
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns, when necessary
Troubleshooting common issues with products or services
Working with a team of CSRs and other departments to find appropriate solutions to problems
Job Specification Required skills and qualifications
High school diploma or equivalent
Strong communication skills, including active listening and clear articulation
Ability to solve problems, alleviate conflicts, and escalate tactfully
Ability to multitask, manage time, and prioritize
Ability to work individually and as a team member
Note Timings:
2:00 pm to 12:00 am
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1
Customer Service Representative
Lahore, Punjab
Haideri Consultants (SMC-Private) Limited
Posted 1 day ago
Job Viewed
Job Description
Overview
Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations. Key Responsibilities
Handle inbound and outbound customer calls and emails in a professional manner Resolve customer inquiries and complaints efficiently Maintain accurate records of customer interactions Coordinate with internal departments to address client concerns Provide information about our recruitment services and processes Follow up on client applications and ensure timely communication Job Specification
Proven experience in customer service or a similar role Excellent communication and interpersonal skills Proficiency in MS Office and CRM systems Ability to multitask and stay calm under pressure Fluency in Urdu (English is a plus) Minimum education: Intermediate or Bachelor Job Rewards and Benefits
Communication
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Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations. Key Responsibilities
Handle inbound and outbound customer calls and emails in a professional manner Resolve customer inquiries and complaints efficiently Maintain accurate records of customer interactions Coordinate with internal departments to address client concerns Provide information about our recruitment services and processes Follow up on client applications and ensure timely communication Job Specification
Proven experience in customer service or a similar role Excellent communication and interpersonal skills Proficiency in MS Office and CRM systems Ability to multitask and stay calm under pressure Fluency in Urdu (English is a plus) Minimum education: Intermediate or Bachelor Job Rewards and Benefits
Communication
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2
Customer Service Representative
Lahore, Punjab
Green Technology
Posted 1 day ago
Job Viewed
Job Description
Green Technology is looking for an energetic and serious person who wants to earn well. Employee would be given: Basic Salary Daily Bonuses Weekly Bonuses Monthly Bonuses Commission Commission has no limits Earn as much as you can Coffee and Tea Office would provide free tea and coffee. Fully air-conditioned office in Gulberg, Lahore. It is a good opportunity to earn. So hurry! Contact us and we would call you for an interview on the same day. Job Specification
Responsibilities of the candidate include: Handling customer inquiries Addressing their concerns Documenting the calls Routing calls to appropriate sources Giving an overview to the customers about the product Marketing and Advertising - Lahore, Pakistan
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Responsibilities of the candidate include: Handling customer inquiries Addressing their concerns Documenting the calls Routing calls to appropriate sources Giving an overview to the customers about the product Marketing and Advertising - Lahore, Pakistan
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3
Customer Service Representative
Lahore, Punjab
FITTED Shop
Posted 1 day ago
Job Viewed
Job Description
Customer service professionals handle client inquiries, resolve issues, provide information about products and services, and ensure overall customer satisfaction. They use various communication channels, such as telephone, email, chat, social media, and face-to-face interactions. Job Specification
Typical responsibilities may include: Responding to customer inquiries and complaints Providing product or service information Processing orders, forms, and requests Maintaining a record of customer interactions
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Typical responsibilities may include: Responding to customer inquiries and complaints Providing product or service information Processing orders, forms, and requests Maintaining a record of customer interactions
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4
Customer Service Representative
Lahore, Punjab
Karma Software Solutions
Posted 2 days ago
Job Viewed
Job Description
A leading US based company need CSR's for its backend office. Candidates must be quick learner and have good English communication skills both written & spoken. Candidate also have good command on internet surfing & Microsoft Office. Handsome salary will be given to selected candidates. Job Type: Full-time Salary: Rs70,000.00 - Rs80,000.00 per month Job Type: Full-time 8pm to 5am Salary: Rs70,000.00 - Rs80,000.00 per month Job Specification
English communication skills both written & spoken. Candidate also have good command on internet surfing & microsoft office.
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English communication skills both written & spoken. Candidate also have good command on internet surfing & microsoft office.
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5
Customer Service Representative
Lahore, Punjab
IGO Pakistan (Private) Limited
Posted 2 days ago
Job Viewed
Job Description
We provide innovative Business Process Outsourcing (BPO) and specialize in the management of customer care services and back-office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail. Job Description:
Manage large amounts of completely outbound calls in a timely manner. Follow our company’s communication “Script”. Build strong relationships with customers. Identify customer needs and clarify information. Maintain a level of professionalism and engagement to create a positive experience with every interaction. Job Specification
Required Skills Intermediate to Bachelor / A-levels Excellent interpersonal skills. Good communication skills. Ability to work effectively in a team. Fresh or one year of experience. Perks and Benefits: Basic Salary (As per Interview) Daily, Weekly, and Monthly Bonuses Commission Medical Insurance Annual Dinner Annual Tour Job Type:
Full Time Walk-in Interview (8:00 PM to 12 PM) Outsourcing/Offshoring - Lahore, Pakistan
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Manage large amounts of completely outbound calls in a timely manner. Follow our company’s communication “Script”. Build strong relationships with customers. Identify customer needs and clarify information. Maintain a level of professionalism and engagement to create a positive experience with every interaction. Job Specification
Required Skills Intermediate to Bachelor / A-levels Excellent interpersonal skills. Good communication skills. Ability to work effectively in a team. Fresh or one year of experience. Perks and Benefits: Basic Salary (As per Interview) Daily, Weekly, and Monthly Bonuses Commission Medical Insurance Annual Dinner Annual Tour Job Type:
Full Time Walk-in Interview (8:00 PM to 12 PM) Outsourcing/Offshoring - Lahore, Pakistan
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6
Customer Service Representative
Lahore, Punjab
AffinityVibez Pvt Ltd
Posted 2 days ago
Job Viewed
Job Description
AffinityVibez is a business management consultancy company having presence in Pakistan. We have matured from a narrowly-focused team to a well-established company. We work with businesses of all sizes, across a wide range of industries, to help them identify and solve problems, develop and implement new strategies, and make informed decisions. Job Description: Customer Service Representative Salary:
Rs. 45000/- To Rs. 60/- Job Duties & Responsibilities: Provide excellent customer service and technical support to clients and customers via phone, email, and live chat Respond to customer inquiries and issues in a timely and efficient manner Troubleshoot and resolve technical issues with the services. Escalate complex issues to the appropriate department or team member for further assistance Document and track customer interactions and issues as per company policies Gather customer feedback and provide suggestions for improvements to products and services Participate in ongoing training and development to stay informed about new products and services Collaborate with other departments within the company to ensure a seamless customer experience Meet and exceed customer satisfaction metrics and goals Required Skills: Strong customer service and technical support skills Excellent English communication and problem-solving skills Strong ability to multitask and prioritize Experience with SAP and other software like CRM is a plus Ability to work effectively in a team-oriented environment Salary + Benefits: Salary (As per the Interview) EOBI Provident Fund Monthly Performance based Bonus Appreciation based Lunch/Dinner/Trips Bi-Annual Increments + Performance-based Increments on Salary
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Rs. 45000/- To Rs. 60/- Job Duties & Responsibilities: Provide excellent customer service and technical support to clients and customers via phone, email, and live chat Respond to customer inquiries and issues in a timely and efficient manner Troubleshoot and resolve technical issues with the services. Escalate complex issues to the appropriate department or team member for further assistance Document and track customer interactions and issues as per company policies Gather customer feedback and provide suggestions for improvements to products and services Participate in ongoing training and development to stay informed about new products and services Collaborate with other departments within the company to ensure a seamless customer experience Meet and exceed customer satisfaction metrics and goals Required Skills: Strong customer service and technical support skills Excellent English communication and problem-solving skills Strong ability to multitask and prioritize Experience with SAP and other software like CRM is a plus Ability to work effectively in a team-oriented environment Salary + Benefits: Salary (As per the Interview) EOBI Provident Fund Monthly Performance based Bonus Appreciation based Lunch/Dinner/Trips Bi-Annual Increments + Performance-based Increments on Salary
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7
Customer Service Representative
Lahore, Punjab
Enigma Communications
Posted 2 days ago
Job Viewed
Job Description
Bachelor's degree in relevant field or equivalent experience is required Job Description:
Night Customer Service Representative at Enigma Communications
Responsibilities:
Respond to customer inquiries via phone, email, and chat during night shifts Provide excellent customer service and resolve issues in a timely manner Document customer interactions and maintain accurate records Collaborate with team members to ensure customer satisfaction Job Specification
1. Excellent communication skills 2. Strong problem-solving abilities 3. Ability to work independently and in a team 4. Proficiency in MS Office and CRM software
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Night Customer Service Representative at Enigma Communications
Responsibilities:
Respond to customer inquiries via phone, email, and chat during night shifts Provide excellent customer service and resolve issues in a timely manner Document customer interactions and maintain accurate records Collaborate with team members to ensure customer satisfaction Job Specification
1. Excellent communication skills 2. Strong problem-solving abilities 3. Ability to work independently and in a team 4. Proficiency in MS Office and CRM software
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8
Customer Service Representative
Lahore, Punjab
Sharp Import
Posted 2 days ago
Job Viewed
Job Description
Job Type: Full-time, Permanent Shift: Night Shift (05:30pm to 02:30am PST) Requirements: High school diploma or equivalent (Bachelor's degree preferred) Previous customer service experience. Excellent English Verbal and Written is a must. Ability to work independently. Proficiency in customer service software and Microsoft Office Willingness to learn and grow. Competitive salary range. Professional development opportunities. Friendly work environment. Paid time off. Job Specification
English, spoken and writing. High school diploma or equivalent (Bachelor's degree preferred) Excellent English Verbal and Written is a must. Ability to work independently. Proficiency in customer service software and Microsoft Office
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English, spoken and writing. High school diploma or equivalent (Bachelor's degree preferred) Excellent English Verbal and Written is a must. Ability to work independently. Proficiency in customer service software and Microsoft Office
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