541 Business Operations jobs in Lahore

• Team Leadership & Development: Lead, mentor, and develop a talented team of analysts, fostering their growth and ensuring they are well-equipped to support Sales & Sales Ops leaders.
• Business Reviews: Develop and maintain platforms for business reviews, providing critical insights and analytics that drive strategic decision-making and elevate business performance.
• Strategic Project Management: Oversee the creation and refinement of dashboards, reports, and analytical tools, managing multiple projects to ensure timely delivery and alignment with business objectives.
• Stakeholder Engagement: Build strong relationships with sales leaders and key stakeholders, ensuring effective communication and alignment.
• Quality Assurance: Ensure data integrity and accuracy through meticulous quality assurance processes, providing reliable insights and acting as a liaison between Field Ops and various business partners.
  
  

• Professional Background: 3-5 years in business intelligence, sales operations, or related fields, with a focus on strategic project management, business reviews, and stakeholder engagement.
• Technical Skills: Proficiency in Google Sheets, Excel, and Salesforce is essential; Tableau and SQL proficiency is preferred.
• Analytical & Communication Skills: Exceptional analytical and communication skills, with a proactive, adaptable mindset. A detail-oriented approach and commitment to delivering high-quality work.
• Leadership: Strong leadership skills with the ability to inspire and develop a high-performing team. Prior team management experience of at least 2-3 years is required.
• Education: Bachelor’s degree in Business, Finance, Data Science, or a related field is encouraged; advanced degrees or relevant certifications are advantageous.
  
  

Position Overview:

The Operations Analyst will play a crucial role in overseeing the overall management of DigiU Pty Ltd. This position requires a strategic leader with strong technical and communication skills to coordinate projects, manage client relationships, and ensure the smooth onboarding of new clients. The Operations Analyst will report directly to the Operations Manager and will be instrumental in driving the company’s operational excellence and growth.

Key Responsibilities:

• Assists in overseeing daily operations to ensure the company runs smoothly and efficiently.
• Assists in implementing operational strategies aligned with the company's goals and objectives.
• Manage & prepare daily, weekly and monthly reports for the clients and the board.

• Coordinate and manage projects with clients, ensuring all deliverables meet quality standards and deadlines.
• Assists in developing project plans, timelines, and budgets, and track progress regularly.
• Collaborate with cross-functional teams to ensure successful project execution.

• Facilitate the onboarding process for new clients, ensuring a seamless transition and positive experience.
• Provide training and support to new clients to help them understand and utilize our solutions effectively.

• Manage client contracts, including negotiation, renewal, and compliance.
• Maintain accurate records of contract details and ensure all contractual obligations are met.

• Utilize strong communication skills to engage and collaborate with international clients and suppliers.
• Foster and maintain positive relationships with global stakeholders.

• Apply strong technical skills to understand and address client needs and technical challenges.
• Stay updated with industry trends and technological advancements to continuously improve operational processes.

Qualifications and Skills:

• Bachelor’s degree in business administration, information technology, Operations Management, or a related field. An MBA is a plus.
• Strong project management skills with a history of successfully handling multiple projects.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with international clients and suppliers.
• Strong technical acumen and the ability to understand complex technical concepts.
• Proficiency in project management and CRM software.
• Exceptional organizational and leadership abilities.
• Strong problem-solving skills and a proactive approach to addressing challenges.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.

time left to apply End Date: December 31, 2025 (30+ days left to apply)

job requisition id JR101897

Job Overview:

As a Customer Success - Operations Analyst, you have to be the one who is dynamic and analytical. If you are a tech-savvy professional with a strong inclination towards utilizing data for optimizing processes and automation, this role is perfect for you. Your main responsibilities will revolve around analyzing data, creating reports and dashboards, and identifying ways to enhance efficiency and automate processes to ensure customer success.

Job Responsibilities:

Analyze customer success data to identify trends, patterns, and areas for improvement.

Develop and maintain reports and dashboards to track key customer success metrics.

Collaborate with customer success managers (CSMs) to understand their needs and identify areas for process optimization.

Create and maintain documentation of customer success processes and workflows.

Monitor the sales to customer success handoff process and identify areas for improvement.

Use your tech-savvy skills to automate tasks and workflows to increase efficiency and reduce manual workloads for our CSMs.

Conduct customer surveys to measure satisfaction and identify opportunities for improvement.

Facilitate planning for the growth of our customer success team.

Work with the compensation team to develop and manage incentive programs.

Qualifications:

Bachelor's degree in a related field such as Business, Statistics, or Mathematics.

1-3 years of experience in customer success, customer operations, or a related field.

Strong analytical skills and experience with data analysis and reporting.

Familiarity with customer success metrics and processes.

Experience with Salesforce or other customer relationship management (CRM) tools.

Ability to work independently and manage multiple projects simultaneously.

Excellent communication and collaboration skills.

Tech-savvy mindset and experience with automation and optimization tools.

Detail-oriented with strong organizational skills.

Passionate about driving customer success and building a career in customer operations.

Compensation and Benefits:

Competitive salary and bi-annual bonus.

Fast track and uncapped career growth for high performers.

Company-sponsored vehicle financing (car and bike).

Interest-free loans.

Provident Fund: CureMD matches up to 8% of your base salary.

Health and Wellness:

In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.

Hospital treatment monitoring by company doctors.

Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).

Exclusive health benefits and discounts at top class clinics and labs.

Pick-up and drop-off services for female employees.

In-house daycare facility.

In-house gym and recreational area to unwind.

Company-sponsored trainings, workshops, development programs and retreats.

Paid specialized trainings/certifications.

The Difference You’ll Make:

At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you’ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we’re not just advancing technology — we’re making a tangible difference in people’s lives. Together, let’s save lives.

• Strategize, implement, and oversee processes for increased productivity and growth
• Design daily operational programs that achieve organizational objectives
• Manage employee activities, providing suitable resources
• Establish and grow relationships with relevant partners
• Establish cost parameters and manage overall P&L for company
• Maintain plan for forecasting, targeting, and attaining sales
• Collaborating with department heads to define Key Performance Indicators (KPIs) and reports.
• Developing an understanding of business operations and contributing departments.
• Implementing and maintaining reports and dashboards using reporting software.
• Conducting ad-hoc analyses to support internal decision-making.
  
  

• Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines
• Provide data analytics of sales, distributors, and partners to relevant management teams
• Work with assistant managers to develop long-term strategic initiatives
• Create and maintain rolling three-month plan for forecasting, targeting, and attaining sales
• Participate in development of competitor analyses and pricing strategy
• Support customer-facing operations, including sales, marketing, and public relations
• Adherence to SLAs
  
  

• Three or more years of experience in a business management or similar role
• Experience in developing business strategy
• Strong ability with financial and budgetary processes
• Superior leadership skills, with focus on employee coaching and development
• Up-to-date knowledge of relevant industry trends
  
  

• Materss degree (or equivalent) in business, management, or related field
• Strong ability with database and information systems software
• Experience in data analysis with Power BI
• IT Technical Recruitment (Attract, Retention)
• Microsoft Applications: SaaS Product Line Licensure
• Microsoft Modern Workplace plays
• Dynamics 365 ERP/CRM Pre & Post sales
• SAP/NetSuite (a plus!)

ITC is in search of a highly skilled business manager to join our team and help build a tradition of unparalleled client, customer, and employee satisfaction. The ideal candidate will have a track record of outstanding management of day-to-day operations, including production, human resources, and accounting processes. This person will be a motivated leader who thrives on creating and sustaining a climate of inclusion, trust, and productivity. Ultimately, the business manager will be responsible for maintaining successful daily business practices and ushering in a new era of growth.

Objectives of this role

• Strategize, implement, and oversee processes for increased productivity and growth
• Design daily operational programs that achieve organizational objectives
• Manage employee activities, providing suitable resources
• Establish and grow relationships with relevant partners
• Establish cost parameters and manage overall P&L for company
• Maintain plan for forecasting, targeting, and attaining sales
• Collaborate with department heads to define Key Performance Indicators (KPIs) and reports
• Develop an understanding of business operations and contributing departments
• Implement and maintain reports and dashboards using reporting software
• Conduct ad-hoc analyses to support internal decision-making

Responsibilities

• Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines
• Provide data analytics of sales, distributors, and partners to relevant management teams
• Work with assistant managers to develop long-term strategic initiatives
• Create and maintain a rolling three-month plan for forecasting, targeting, and attaining sales
• Participate in the development of competitor analyses and pricing strategy
• Support customer-facing operations, including sales, marketing, and public relations
• Adhere to SLAs

Required skills and qualifications

• Three or more years of experience in a business management or similar role
• Experience in developing business strategy
• Strong ability with financial and budgetary processes
• Superior leadership skills, with a focus on employee coaching and development
• Up-to-date knowledge of relevant industry trends

Preferred skills and qualifications

• Master's degree (or equivalent) in business, management, or related field
• Strong ability with database and information systems software
• Experience in data analysis with Power BI
• IT Technical Recruitment (Attract, Retention)
• Microsoft Applications: SaaS Product Line Licensure
• Microsoft Modern Workplace plays
• Dynamics 365 ERP/CRM Pre & Post sales
• SAP/NetSuite (a plus!)