35 Operations Analyst jobs in Pakistan

Position Overview:

The Operations Analyst will play a crucial role in overseeing the overall management of DigiU Pty Ltd. This position requires a strategic leader with strong technical and communication skills to coordinate projects, manage client relationships, and ensure the smooth onboarding of new clients. The Operations Analyst will report directly to the Operations Manager and will be instrumental in driving the company’s operational excellence and growth.

Key Responsibilities:

• Assists in overseeing daily operations to ensure the company runs smoothly and efficiently.
• Assists in implementing operational strategies aligned with the company's goals and objectives.
• Manage & prepare daily, weekly and monthly reports for the clients and the board.

• Coordinate and manage projects with clients, ensuring all deliverables meet quality standards and deadlines.
• Assists in developing project plans, timelines, and budgets, and track progress regularly.
• Collaborate with cross-functional teams to ensure successful project execution.

• Facilitate the onboarding process for new clients, ensuring a seamless transition and positive experience.
• Provide training and support to new clients to help them understand and utilize our solutions effectively.

• Manage client contracts, including negotiation, renewal, and compliance.
• Maintain accurate records of contract details and ensure all contractual obligations are met.

• Utilize strong communication skills to engage and collaborate with international clients and suppliers.
• Foster and maintain positive relationships with global stakeholders.

• Apply strong technical skills to understand and address client needs and technical challenges.
• Stay updated with industry trends and technological advancements to continuously improve operational processes.

Qualifications and Skills:

• Bachelor’s degree in business administration, information technology, Operations Management, or a related field. An MBA is a plus.
• Strong project management skills with a history of successfully handling multiple projects.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with international clients and suppliers.
• Strong technical acumen and the ability to understand complex technical concepts.
• Proficiency in project management and CRM software.
• Exceptional organizational and leadership abilities.
• Strong problem-solving skills and a proactive approach to addressing challenges.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.

time left to apply End Date: December 31, 2025 (30+ days left to apply)

job requisition id JR101897

Job Overview:

As a Customer Success - Operations Analyst, you have to be the one who is dynamic and analytical. If you are a tech-savvy professional with a strong inclination towards utilizing data for optimizing processes and automation, this role is perfect for you. Your main responsibilities will revolve around analyzing data, creating reports and dashboards, and identifying ways to enhance efficiency and automate processes to ensure customer success.

Job Responsibilities:

Analyze customer success data to identify trends, patterns, and areas for improvement.

Develop and maintain reports and dashboards to track key customer success metrics.

Collaborate with customer success managers (CSMs) to understand their needs and identify areas for process optimization.

Create and maintain documentation of customer success processes and workflows.

Monitor the sales to customer success handoff process and identify areas for improvement.

Use your tech-savvy skills to automate tasks and workflows to increase efficiency and reduce manual workloads for our CSMs.

Conduct customer surveys to measure satisfaction and identify opportunities for improvement.

Facilitate planning for the growth of our customer success team.

Work with the compensation team to develop and manage incentive programs.

Qualifications:

Bachelor's degree in a related field such as Business, Statistics, or Mathematics.

1-3 years of experience in customer success, customer operations, or a related field.

Strong analytical skills and experience with data analysis and reporting.

Familiarity with customer success metrics and processes.

Experience with Salesforce or other customer relationship management (CRM) tools.

Ability to work independently and manage multiple projects simultaneously.

Excellent communication and collaboration skills.

Tech-savvy mindset and experience with automation and optimization tools.

Detail-oriented with strong organizational skills.

Passionate about driving customer success and building a career in customer operations.

Compensation and Benefits:

Competitive salary and bi-annual bonus.

Fast track and uncapped career growth for high performers.

Company-sponsored vehicle financing (car and bike).

Interest-free loans.

Provident Fund: CureMD matches up to 8% of your base salary.

Health and Wellness:

In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.

Hospital treatment monitoring by company doctors.

Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).

Exclusive health benefits and discounts at top class clinics and labs.

Pick-up and drop-off services for female employees.

In-house daycare facility.

In-house gym and recreational area to unwind.

Company-sponsored trainings, workshops, development programs and retreats.

Paid specialized trainings/certifications.

The Difference You’ll Make:

At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you’ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we’re not just advancing technology — we’re making a tangible difference in people’s lives. Together, let’s save lives.

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

Who We Are:

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more.

Motive serves more than 150,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.

About the Role:

As a Senior Analyst on Motive’s Vendor Finance team, you will work at the intersection of Finance, Sales, and our Lending Partners (external). The Vendor Finance team (VF for short) coordinates deal processing with our sales stakeholders and their prospective customers when there is interest in a potential financing opportunity. Our team helps land deals for customers, while bringing cash to the business.

You will be interfacing with both internal and external partners, with the primary goal of processing deals quickly and accurately with your sales stakeholders. Candidates will need to be detail-oriented, patient, flexible, curious, and ready to support our GTM functions in a consultative manner.

What You’ll Do:

● Consult with internal cross functional partners to process deals
● Work with external lending partners to provide the necessary information & documentation
● Develop the necessary documents per deal to ensure order management & lending partners have the requisite materials they need to process the deal
● Track, monitor, troubleshoot, and report on deals as they make their way through our deal pipeline
● Communicate internally & externally on strategy, process explanation, and financial information relevant to the deal
● Provide consultative opinions to GTM leadership on how to best position VF deals.
● Perform deal pricing analyses in Excel.

What We’re Looking For:

● 5+ years previous consulting, financial analysis, sales operations, order management and/or pricing background preferred or working for a direct lender in a similar capacity is a plus.
● Bachelor’s Degree in Accounting, Business Administration, Finance from US/UK/Canada/Australia or minimum of 4 years work experience with multinational companies
● Experience in Salesforce and Microsoft Office/Google Suite
● Experience managing a team or leading projects
● Detail oriented with proven data analysis skills.
● Strong interpersonal skills; must be able to foster & maintain strong partnering relationships with sales and internal departments.
● Self-starter with an ability to multi-task/prioritize to tackle large volumes of deal requests.

Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Noticehere .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote

What You’ll Do:

Process Coordination & Compliance

• Manage Workflows: Oversee the lifecycle of tasks and projects, including gathering information, completing necessary steps, and ensuring submissions or deliverables are properly handled.
• Ensure Accuracy & Standards: Verify that all required information and documentation meet established guidelines and expectations.
• Monitor Progress & Follow-Ups: Track the status of ongoing tasks, proactively address delays, and facilitate timely completion.

Communication & Customer Support

• Point of Contact: Serve a supporting liaison for stakeholders, providing updates on timelines, requirements, and progress.
• Communication Responsibilities:
  • Communicate with 3rd parties through phone calls and emails
  • Address inquiries and concerns professionally
  • Generate reports to keep teams and stakeholders informed.

Project & Task Management

• Maintain Workflow Efficiency: Ensure tasks align with established service levels and deadlines.
• Workspace Organization:
  • Assign and manage access to relevant tools and resources.
  • Adjust timelines and address critical tasks as needed.
  • Keep progress updates current.
• Support Operations:
  • Assist in transitions and handovers.
  • Contribute to presentations and documentation as needed.
  • Maintain accurate records and reports.

Optimization & Continuous Improvement

• Streamline Processes: Identify opportunities to improve workflows, remove bottlenecks, and enhance efficiency.
• Skill Development: Expand knowledge of industry tools and best practices to improve overall effectiveness.

What You Need:

• A fast and reliable internet connection is required. Back up connection is recommended.
• Laptop or Desktop with no less than 8 GB RAM, minimum of Intel Core i5 processor or equivalent.
• A quality video camera is recommended for Zoom meetings
• Noise cancelling microphone

Check out this page to listen to what some of our international members have to say about working at PermitFlow!

Qualifications & Fit:

• Excellent Communication: Strong proficiency in English, both written and spoken.
• Organizational Skills: Ability to manage multiple tasks, deadlines, and team needs efficiently.
• Time Management: Ability to prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines consistently.
• Problem-Solving: Proactive in identifying challenges and implementing effective solutions.
• Team Collaboration: Strong interpersonal skills to ensure alignment and smooth teamwork.
• Tech-Savvy: Proficient in project management tools, including AI-driven optimizations.
• Attention to Detail: Ensures quality control and adherence to project goals.
• Adaptability: Comfortable navigating a fast-paced environment and handling diverse tasks.

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About this Role:

• Strategy & Operations at Motive is a highly cross-functional group that is responsible for developing our go-to-market strategy, driving new product launches, and ensuring that we are hitting our growth targets for all our core businesses.
• Our Strategy & Operations team is maniacal about and energized by the challenge of getting our hands dirty in any problem across sales, marketing, and customer success, and finding ways to help us scale faster and more efficiently.
• We are a low-ego, highly-motivated group that collaborates with cross-functional stakeholders to drive alignment and execution. Examples of major challenges Strategic Operations faces are launching new channels and partnerships, experimenting with new sales and marketing motions, and using quantitative and qualitative analysis to inform product strategy

Responsibilities:

• Ensure Data Accuracy - Maintain high data integrity in Quota Files, Weekly Business Reviews and reporting tools through quality assurance and troubleshooting.
• Own Dashboards & Reporting - Build and maintain scalable dashboards in tools like Google Sheets, Tableau, or Salesforce to surface actionable insights.
• Drive Cross-Functional Collaboration - Act as the nexus between Finance, Sales, and Recruiting to ensure alignment when reporting key metrics and actual team performance
  Set the Standard - Lead by example creating exemplary work products and never saying “that’s not my job” when presented with a problem. You’re the type of person who has a bias for action and gets stuff done

Qualifications:

• 1-3 years of relevant experience in Sales Operations, Business Intelligence, or FP&A; Bachelor's degree required
• Tech experience is preferred but not a requirement
• Sales Planning and Forecasting is strongly preferred
• Strong analytical chops and a detail-oriented mindset — you love getting into the data and spotting patterns.
• Excellent communication skills and the ability to distill complexity into clear, actionable insights.
• Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects
• Comfortable with ambiguous environments under tight and unpredictable timelines

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Noticehere .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

As a Senior AI Operations Analyst, you will be key to the success of our Generative AI initiatives across the entire AI development lifecycle. This includes evaluating new platforms, managing requests from the business for new AI tools, developing, testing, and maintaining AI tools, and training end-users. You will be a key liaison between technical development and business needs, ensuring our AI tools are effectively implemented, maintained, and utilized across the organization.

Bridging the gap between technical development and business needs, you'll ensure our AI tools are effectively implemented and utilized. This role demands a unique combination of analytical prowess, project management expertise, and a passion for applying AI to real-world business challenges. Because we're tackling novel challenges with cutting-edge tools, comfort navigating ambiguity and thriving in a fast-paced environment are essential.

• Manage the AI Solution Lifecycle: Oversee the intake of new AI use cases and tool requests, including initial grooming, viability research, platform compatibility assessment, and prioritization based on business impact and development effort.
• Develop new AI tools: This is a hands on role that will rapidly prototype, develop, test (including prompt engineering/training), launch, and maintain (bug fixes, enhancements) new Gem’s, GPT’s, and agent workflows.
• Manage supporting processes: As new AI tools are launched, develop, document, and enable users on any supporting processes. Ensure we have the infrastructure to implement + scale the solutions you build.

• Maintain Comprehensive Documentation: Meticulously document use cases, testing results, support processes, and other relevant information.
• Champion Continuous Improvement: Proactively identify opportunities to enhance existing AI tools and processes.
• Contribute to AI Strategy: Participate in the development and refinement of the overall AI strategy and roadmap. Act as an initial point of contact for business users regarding available AI tools, platforms, processes, and policies.

• Adaptability: Comfortable navigating ambiguity and thriving in a fast-paced, rapidly evolving environment. A 'can-do' attitude and a willingness to learn are essential.
• Passion and acumen for AI: you are obsessed with AI and its potential to transform business processes. You stay up-to-date with the latest AI trends and technologies and are a regular power user of platforms like Gemini, Notebook LM, Chat GPT, or Glean. Hands-on experience developing or working with AI tools is highly desirable.
• Technical Aptitude: Comfortable working with technology and learning new tools quickly. Familiarity with APIs, scripting, or other technical skills is a plus, but not strictly required.
• Project Management Skills: Proven ability to manage projects from inception to completion, including requirements gathering, planning, execution, testing, and deployment. Experience with agile methodologies is a plus.
• Analytical Prowess: Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions and assess the viability of AI use cases. Data-driven decision-making is essential.
• Communication & Collaboration: Excellent communication (written and verbal) and interpersonal skills. Ability to effectively collaborate with cross-functional teams, including technical and non-technical stakeholders.
• Process Orientation: A natural inclination towards process improvement, documentation, and creating structure. Experience developing and implementing new processes is highly valued.
• Education: Bachelor's degree in a related field (e.g., Computer Science, Engineering, or related field required). Advanced degree preferred.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Noticehere .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

As a Senior AI Operations Analyst, you will be key to the success of our Generative AI initiatives across the entire AI development lifecycle. This includes evaluating new platforms, managing requests from the business for new AI tools, developing, testing, and maintaining AI tools, and training end-users. You will be a key liaison between technical development and business needs, ensuring our AI tools are effectively implemented, maintained, and utilized across the organization.

Bridging the gap between technical development and business needs, you'll ensure our AI tools are effectively implemented and utilized. This role demands a unique combination of analytical prowess, project management expertise, and a passion for applying AI to real-world business challenges. Because we're tackling novel challenges with cutting-edge tools, comfort navigating ambiguity and thriving in a fast-paced environment are essential.

• Manage the AI Solution Lifecycle: Oversee the intake of new AI use cases and tool requests, including initial grooming, viability research, platform compatibility assessment, and prioritization based on business impact and development effort.
• Develop new AI tools: This is a hands on role that will rapidly prototype, develop, test (including prompt engineering/training), launch, and maintain (bug fixes, enhancements) new Gem’s, GPT’s, and agent workflows.
• Manage supporting processes: As new AI tools are launched, develop, document, and enable users on any supporting processes. Ensure we have the infrastructure to implement + scale the solutions you build.

• Maintain Comprehensive Documentation: Meticulously document use cases, testing results, support processes, and other relevant information.
• Champion Continuous Improvement: Proactively identify opportunities to enhance existing AI tools and processes.
• Contribute to AI Strategy: Participate in the development and refinement of the overall AI strategy and roadmap. Act as an initial point of contact for business users regarding available AI tools, platforms, processes, and policies.

• Adaptability: Comfortable navigating ambiguity and thriving in a fast-paced, rapidly evolving environment. A "can-do" attitude and a willingness to learn are essential.
• Passion and acumen for AI: you are obsessed with AI and its potential to transform business processes. You stay up-to-date with the latest AI trends and technologies and are a regular power user of platforms like Gemini, Notebook LM, Chat GPT, or Glean. Hands-on experience developing or working with AI tools is highly desirable.
• Technical Aptitude: Comfortable working with technology and learning new tools quickly. Familiarity with APIs, scripting, or other technical skills is a plus, but not strictly required.
• Project Management Skills: Proven ability to manage projects from inception to completion, including requirements gathering, planning, execution, testing, and deployment. Experience with agile methodologies is a plus.
• Analytical Prowess: Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions and assess the viability of AI use cases. Data-driven decision-making is essential.
• Communication & Collaboration: Excellent communication (written and verbal) and interpersonal skills. Ability to effectively collaborate with cross-functional teams, including technical and non-technical stakeholders.
• Process Orientation: A natural inclination towards process improvement, documentation, and creating structure. Experience developing and implementing new processes is highly valued.
• Education: Bachelor's degree in a related field (e.g., Computer Science, Engineering, or related field required). Advanced degree preferred.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here .

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote