180 Business Analyst jobs in Pakistan
Business Analyst
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the Business Analyst role at S&P Global .
Grade Level (for internal use): 10
The MI Customer Experience PMO team is dedicated to enhancing customer interactions and driving sales effectiveness. We value collaboration, innovation, and a global mindset, striving to continuously improve processes and outcomes. Our team thrives on open communication and a shared commitment to achieving excellence in every project.
Responsibilities- Solicit and gather requirements from stakeholders, ensuring comprehensive understanding of project needs and minimum viable deliverables
- Document and assist in analysing business processes and identify areas for improvement, focusing on efficiency and effectiveness.
- Collaborate with cross-functional teams to gather requirements and ensure alignment with project goals.
- Develop and maintain process maps and documentation to support project objectives.
- Utilize technology and automation tools to streamline processes and enhance customer experience.
- Conduct data analysis to support decision-making and strategy development.
- Participate in project planning and execution to ensure alignment with business goals.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Proven experience in business analysis and process mapping.
- Strong analytical skills with the ability to interpret complex data.
- Familiarity with technology and automation tools.
- Familiarity with sales processes and workflow.
- Excellent communication skills, both written and verbal.
- Understanding of customer experience strategies and practices.
- Knowledge of automation tools and technologies.
- Ability to adapt in a fast-paced environment and manage multiple priorities.
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit
What’s In It For You? Our PurposeProgress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.
Our PeopleWe're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our ValuesIntegrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
BenefitsWe take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our Benefits Include- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit:
Global Hiring And Opportunity At S&P GlobalAt S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud AlertIf you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -
20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
Job ID:
Posted On:
Location: Islamabad, Pakistan
Seniority level- Not Applicable
- Full-time
Business Analyst
Posted 1 day ago
Job Viewed
Job Description
The Business Analyst will bridge the gap between technology and business, working closely with stakeholders to gather requirements, analyze processes, and propose data-driven solutions. The role is key to ensuring that technical development aligns with business objectives and delivers measurable value.
Responsibilities- Collaborate with stakeholders to gather and document business requirements.
- Analyze and improve business processes and workflows.
- Translate business needs into functional and technical specifications.
- Facilitate communication between technical teams and business units.
- Conduct market, competitor, or user research to inform product decisions.
- Support testing, validation, and implementation of new features and systems.
- Prepare reports, dashboards, and documentation for internal and external use.
- 2-4 years in business analysis, product management, or a related field.
- Strong analytical and problem-solving abilities.
- Proficiency in tools like JIRA, Confluence, Excel, and BI platforms.
- Understanding of SDLC, Agile methodologies, and user story creation.
- Excellent communication, facilitation, and documentation skills.
- Education: Bachelor’s degree in Business, Computer Science, Information Systems, or related field.
- Other: Experience working in cross-functional teams within tech environments.
Business Analyst
Posted 1 day ago
Job Viewed
Job Description
We are seeking a highly analytical and detail-oriented Business Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions by gathering, analyzing, and documenting requirements, while collaborating with stakeholders and technical teams.
Key Responsibilities:- Work closely with stakeholders to gather, analyze, and document business requirements .
- Translate business needs into functional and technical specifications for development teams.
- Conduct market research, competitor analysis, and feasibility studies to support business decisions.
- Develop business process models, use cases, and workflows to optimize operations.
- Collaborate with cross-functional teams (product managers, developers, QA, and operations) to ensure requirements are met.
- Assist in project planning, prioritization, and scope management .
- Conduct data analysis to identify trends, issues, and opportunities for improvement.
- Support the development of business intelligence dashboards and reports for decision-making.
- Ensure alignment of deliverables with organizational goals and client requirements.
- Participate in UAT (User Acceptance Testing) and ensure solutions meet business expectations.
- Act as a liaison between business stakeholders and technical teams throughout the project lifecycle.
- Bachelor’s degree in Business Administration, Computer Science, Information Technology, or related field .
- Proven experience as a Business Analyst or similar role.
- Strong knowledge of business process modeling, requirement elicitation, and documentation .
- Proficiency in tools such as MS Excel, Power BI, JIRA, Confluence, Visio, or similar .
- Solid understanding of Agile and Waterfall methodologies .
- Strong analytical and problem-solving skills.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to translate complex technical concepts into business-friendly language.
- Experience in IT / SaaS / Product-based companies .
- Familiarity with SQL, data visualization, and analytics tools .
- Certification in CBAP, CCBA, or Agile methodologies (a plus).
Business Analyst
Posted 2 days ago
Job Viewed
Job Description
- Quickly understands the business issues and data challenges of client's organization and industry
- Responsible for conducting requirements gathering sessions
- Responsible for creating requirements document
- Responsible for creating use cases document
- Responsible for creating test scripts
- Responsible for requirements verification and testing
- Responsible for conducting demos and presentations about the application
- Responsible for creating end user training manuals
- Identifies client organization's strengths and weaknesses and suggests areas of improvement
- Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution
- Develops functional specifications and system design specifications for client engagements
- Leads testing efforts
- Ensures issues are identified, tracked, reported on and resolved in a timely manner
- Works with client personnel to identify required changes
- Communicates needed changes to development team
- Assists in enforcement of project deadlines and schedules
- Takes input from supervisor and appropriately and accurately applies comments/feedback
- Communicates and applies project standards
- Consistently delivers high-quality services to our clients
- Understands the components of running a fiscally successful project
- Assists in the facilitation of team and client meetings
- Delivers informative, well-organized presentations
- Understands how to communicate difficult/sensitive information tactfully
- Any other responsibility that the management feels should be a part of the responsibilities
- Experience in full project life cycle - including post production support.
- Understanding of software development methodologies
- Strong analytical and organizational skills
- Exceptional verbal and written communication skills
- Fluent in English Communication
- Business Acumen
- Master's/ Bachelor's Degree from a reputed University
- 2-5 year of relevant Experience in well reputed company.
- Health & Life Insurance
- Provident Fund
- Performance Bonus
- Paid Time Off and Paid Holiday
- TA/DA, Per-diem
- Pick N' Drop
Business Analyst
Posted 7 days ago
Job Viewed
Job Description
- Speak to managers to learn what their business needs are
- Write down what the business does and how
- Analyse your findings to suggest changes and improvements
- Explain the possible effects of changes, such as the costs, benefits and risks
- Agree the best way to make changes
- Organize testing and quality checks
- Support staff making changes
- Communicate with internal colleagues to understand the needs of departments and the organisation as a whole
- Work with external stakeholders to understand and investigate feedback into the service, function, or product provided
- Use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes
- Consider opportunities and potential risks attached to suggestions you make
- Identify the processes and information technology required to introduce your recommendations
- Gain agreement, usually from senior management, of the best method of introducing your recommendations to the business
- Communicate the benefits of your recommendations across departments and help to address any uncertainty and concern
- Produce written documentation to support your work, report on your findings and to present to stakeholders when necessary
- Support staff and teams in making your recommended changes, including helping to resolve any issues
- Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation
- Business management skills
- Analytical thinking skills
- Knowledge of teaching and the ability to design courses
- To be flexible and open to change
- The ability to use your initiative
- Customer service skills
- The ability to work well with others
- Excellent verbal communication skills
- To have a thorough understanding of computer systems and applications
- Excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties
- The capacity to motivate others and lead change
- The ability to work under pressure on multiple projects within your project timeframes
- A passion for creating solutions with a positive attitude to change
- Excellent analytical skills and an informed, evidence-based approach
- A strong interest in business and business development
- A good understanding of information technology
Qualification
- Bachelors degree in Business Administration, Management or a related field
- Strong analytical skills and problem solving skills to assess complex business challenges
- Proficiency in business analysis tools, Microsoft Office and project management tools
- proficient in producing clear and concise documentation, including user stories, process flows and business requirements
- Ability to act as a liaison between units and IT teams, ensuring effective communication and understanding
Onsite
Location
Bahria Town Phase 7, Rawalpindi #J-18808-Ljbffr
Business Analyst
Posted 7 days ago
Job Viewed
Job Description
Global Rescue is the world’s leading membership organization providing integrated travel risk management services, including medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see Global Rescue isn’t your average place to work and that’s why we’re comfortable saying we’re not for everyone. Our team of passionate, mission driven professionals are pioneers in the travel risk and crisis management industry. Our mission is simple – protecting and saving lives. We are a high-performance organization operating on a global scale. Our team is made up of driven, passionate, adventurous, team players who have a “get it done mentality.” The overall ethos is “no job too big or too small;” this is a place where one needs to be prepared to roll up your sleeves and get things done no matter your title. The culture of the office is fast-paced, collaborative and mission-focused on making a difference.
Role Overview
Global Rescue LLC is seeking to hire an accomplished Business Analyst for its Islamabad office. This is a mid-level position requiring the incumbent to have strong analytical, product management and communication skills. The ideal candidate should also have thorough experience in business process documentation, design, and analysis aiding in attainment of complete satisfaction of clients and customers.
Responsibilities
- Stakeholder Collaboration: Engage with stakeholders to comprehensively understand and document business objectives, processes, and requirements, ensuring alignment with organizational goals.
- Communication and Engagement: Maintain an up-to-date understanding of customer needs and strategies through both formal and informal communication. Facilitate project meetings and deliver presentations to diverse audiences, including senior management, business teams, and technical staff.
- Project Documentation: Develop and manage essential project documentation, including issue logs, meeting minutes, schedules, project summaries, and updates.
- Information Analysis: Conduct in-depth analysis of information from multiple sources, reconcile conflicts, break down high-level information into detailed insights, and identify business process/system inefficiencies.
- Requirements Documentation: Transform gathered information into clear and comprehensive business requirements documents, functional specifications, and other relevant documentation, such as swimlane diagrams, use cases, flow/sequence diagrams, future state proposals, and UAT plans. Ensure all documentation is well-structured, detailed, and easily understandable.
- System Integration: Verify that system requirements align with business needs, ensuring seamless integration and implementation of new systems or system features.
- Development and Testing Support: Work closely with developers to implement requirements, offer guidance to testers in developing test plans and cases, and ensure implemented solutions meet specified requirements and quality standards.
- Facilitation and Presentation: Facilitate, train, and present deliverables to all stakeholders.
- Bachelor’s degree in Computer Science, Information Systems, or related field preferred.
- 4-6 years of experience in business process documentation, design, and analysis; business process workflow preferable.
- Proven ability to handle multiple tasks, set priorities, and schedule and meet deadlines.
- Comprehensive understanding of the software development lifecycle.
- Strong analytical and product management skills required, including a thorough understanding of how to interpret needs and translate them into application and operational requirements.
- Proven ability to work with users, offshore business team, and developers to define and document solutions to business requirements
- Proven experience of UML modeling, and the development of use case documents and other UML diagrams
- Prior experience on working with tools to create mocks and wireframes.
- Proven ability to understand IT projects and concepts as they relate to high-level business objectives and business processes, and the ability to effectively present those concepts to both IT and non-IT audiences
- Ability to draw system and application architecture diagrams
- Strong written and verbal communication skills in English.
- Proven ability to interact effectively with various levels of an organization.
Business Analyst
Posted 7 days ago
Job Viewed
Job Description
Location: Lahore, Pakistan
Job Type: Full-time
Qualification: CA, ACCA, ACMA, MBA with majors in Finance
Experience: 2-5 years FMCG industry experience in financial planning, analysis, reporting, internal control
Position Summary
- Support the Business Unit Controller in implementing business planning processes across the organization (MBS, DF, RCR, QIR, I2L), ensuring high-quality deliverables and providing insights for effective decision-making.
- Ensuring adherence to the designed business planning process to provide management with transparency on forecasts, gaps, risks, and opportunities.
- Participating in monthly business planning meetings to understand business opportunities and challenges, including key changes affecting P&L (volume, pricing, bad goods, etc.).
- Executing base DF financials in coordination with supply chain, sales, technical, and HR teams, using appropriate management tools (guidelines, calendar, RACI, task allocation).
- Conducting scenario planning and analysis with business teams, providing timely visibility to support decision-making.
- Identifying cost optimization opportunities and highlighting value destroyers to maximize ROI from TTS/PFME.
- Driving the Quarterly Investment Review process within the business unit, coordinating with brand and marketing teams, and ensuring SOP compliance.
- Preparing and analyzing Replacement Cost Runs, reviewing with BUC and BEO, and presenting to HoFC and MD, including action plan follow-up.
- Ensuring timely completion of key deliverables such as ML Comments, SPCs, PFME reports, PEC activities, Brand Portfolio tools, and impairment cases.
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Business Analyst
Posted 7 days ago
Job Viewed
Job Description
Responsibilities
We are looking for a business analyst (BA) who will primarily serve as a liaison between our clients and project resources. The major responsibilities of a BA will include but not limited to;
1-Engage actively with clients to elicit and analyze business requirements.
2-Transform business requirements into data driven and AI powered use cases.
3-Engage with technical leads and subject matter experts to devise data architectures.
4-Work with data engineers to align data architectures with business requirements.
5-Work with data modelers to build conceptual, logical, and physical data models.
6-Work with data scientists to implement AI powered use cases.
7-Assist quality assurance engineers to ensure smooth testing of data architectures.
8-Facilitate scrum ceremonies like sprint planning, daily stand-up, review and retrospective.
9-Assist in monitoring project progress and taking necessary corrective actions as required.
10-Provide status updates to clients and business stakeholders at frequent intervals.
11-Assist in user acceptance testing and obtaining formal acceptance of project deliverables.
12-Document user manuals, training materials and other project artifacts upon requirement.
Qualification and Experience
1-Minimum bachelor’s degree in computer science or a related discipline.
2-2-4 years of relevant experience.
3-Proficiency in SQL and data modelling.
4-Strong communication and interpersonal skills.
5-Strong analytical skills to analyze business requirements from multiple perspectives.
6-Knowledge about project management methodologies especially agile practices.
7-Experience in data science and machine learning projects is a plus.
8-Relevant trainings and certifications preferred.
#J-18808-LjbffrBusiness Analyst
Posted 17 days ago
Job Viewed
Job Description
Join to apply for the Business Analyst role at Contour Software
Join to apply for the Business Analyst role at Contour Software
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About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
The Division
At CSIPay, a Jonas company, we are dedicated to empowering Constellation’s six operating groups in the USA and Canada with seamless payment processing solutions. Our goal is to give you greater control over your revenue, enhance your market potential, and improve customer satisfaction, fostering success for all within the Constellation family.
The Position
The Business Analyst is a strategic, is role with a primary focus on advanced analytics and product ownership tasks. This position is responsible for driving data-informed decision-making across the payments organization by leveraging advanced analytics, financial modeling, and deep domain expertise. In addition to delivering actionable insights and optimizing business performance, the Business Analyst will support product ownership activities such as requirements gathering, providing input to the product backlog, and aligning stakeholders. The ideal candidate combines technical proficiency with business acumen, enabling the organization to unlock value from complex data and maintain a competitive edge in the rapidly evolving payments landscape.
Key Responsibilities
Advanced Analytics & Strategic Evaluation
- Develop, maintain, and enhance financial models (e.g., IRR, ROI, NPV) to assess the viability and impact of new product initiatives, partnerships, and business cases.
- Conduct scenario and sensitivity analyses to support forecasting, budgeting, and long-term planning.
- Analyze large-scale transaction data, customer behavior, and operational metrics to identify trends, opportunities, and risks.
- Translate complex data sets into clear, actionable insights for executive and cross-functional audiences.
- Design and deliver executive-ready presentations and reports that highlight key performance indicators and business outcomes.
- Build and maintain dashboards and automated reports to monitor product and business KPIs.
- Ensure data accuracy, consistency, and accessibility for stakeholders at all levels.
- Support quarterly and annual planning cycles with robust data visualizations and scenario modeling.
Gather and document business and technical requirements for new product features and enhancements.
- Provide input to the product backlog, ensuring prioritization is informed by data-driven insights and business value.
- Partner with Product, Engineering, and Finance teams to translate product roadmap items into quantitative business cases.
- Define and track success metrics for new features and initiatives, ensuring alignment with strategic objectives.
- Conduct post-launch evaluations to measure actual performance against forecasts and recommend course corrections.
- Facilitate workshops and working sessions to drive consensus and inform decision-making.
- Serve as a strategic liaison between Product, Finance, Data, and Operations teams to ensure alignment on data inputs, modeling assumptions, and business objectives.
- Champion a data-driven culture by promoting best practices in analytics, reporting, and product development.
- 3–7 years of experience in business analysis, data analytics, or a related field, preferably within payments, fintech, or financial services.
- Advanced proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI, Quick Sight).
- Strong experience in financial modeling, scenario analysis, and business case development.
- Demonstrated ability to translate complex data into actionable insights and recommendations.
- Experience gathering requirements, documenting user stories, and supporting product development processes.
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced, evolving environment.
- Proficiency in Python or R for advanced analytics and automation.
- Experience with payments platforms (e.g., Stripe, Adyen, Worldpay) or payment processing systems.
- Familiarity with cloud data environments (e.g., Snowflake, BigQuery, AWS Redshift).
- Advanced certifications (e.g., CBAP, CFA, FRM, or relevant analytics credentials).
- Experience in agile product development environments.
- Exposure to backlog management tools (e.g., Jira, Confluence).
A high-performing Product Insights Analyst in this role will:
- Consistently deliver high-quality, data-driven recommendations that shape product and business strategy.
- Build robust financial models and dashboards that become trusted sources for decision-making.
- Enable the organization to quickly identify and act on emerging trends, risks, and opportunities in the payments space.
- Foster strong cross-functional relationships, ensuring alignment and clarity across teams.
- Demonstrate a proactive, solutions-oriented mindset, driving continuous improvement in analytics, reporting, and business outcomes.
- Contribute to a culture of data excellence, empowering stakeholders to make informed, strategic decisions.
- Effectively support product ownership activities, ensuring requirements are well-defined, prioritized, and aligned with business goals.
First 30 Days
- Complete onboarding and orientation, including systems, tools, and team introductions.
- Gain a deep understanding of the payments business, product landscape, and key stakeholders.
- Review existing data sources, dashboards, and financial models.
- Shadow product and analytics meetings to observe current processes and pain points.
- Begin building relationships with cross-functional partners (Product, Engineering, Finance, Operations).
- Take ownership of select analytics projects and begin delivering initial insights and reports.
- Participate in requirements gathering sessions for upcoming product initiatives.
- Provide input to the product backlog based on early data analysis and stakeholder feedback.
- Present first round of findings or recommendations to the team.
- Identify opportunities to improve existing dashboards, reports, or analytics processes.
- Lead end-to-end analysis for a key product or business initiative, including financial modeling and success metric definition.
- Independently gather and document requirements for a new feature or enhancement.
- Deliver actionable insights that directly inform product or business decisions.
- Facilitate a cross-functional workshop or working session to align on priorities or requirements.
- Demonstrate measurable impact through improved reporting, analytics, or product outcomes.
- Analytical Thinking: Approaches problems using a logical, data-driven mindset; synthesizes complex information to generate actionable insights.
- Learning on the Fly: Quickly grasps new concepts, technologies, and business models; adapts to change and uncertainty with agility.
- Problem Solving: Identifies root causes, evaluates alternatives, and develops effective solutions to complex challenges.
- Drive for Results: Demonstrates a strong sense of ownership and accountability; consistently delivers high-quality work on time.
- Customer Focus: Understands and anticipates the needs of internal and external customers; prioritizes solutions that deliver business value.
- Dealing with Ambiguity: Thrives in situations with limited information or evolving priorities; makes sound decisions despite uncertainty.
- Collaboration: Builds strong relationships across teams; communicates effectively and works cooperatively to achieve shared goals.
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan (Tenured Employees Only)
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Research, Analyst, and Information Technology
- Industries IT Services and IT Consulting
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#J-18808-LjbffrBusiness Analyst
Posted 18 days ago
Job Viewed
Job Description
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
The Division
At CSIPay, a Jonas company, we are dedicated to empowering Constellation’s six operating groups in the USA and Canada with seamless payment processing solutions. Our goal is to give you greater control over your revenue, enhance your market potential, and improve customer satisfaction, fostering success for all within the Constellation family.
The Position
The Business Analyst is a strategic, is role with a primary focus on advanced analytics and product ownership tasks. This position is responsible for driving data-informed decision-making across the payments organization by leveraging advanced analytics, financial modeling, and deep domain expertise. In addition to delivering actionable insights and optimizing business performance, the Business Analyst will support product ownership activities such as requirements gathering, providing input to the product backlog, and aligning stakeholders. The ideal candidate combines technical proficiency with business acumen, enabling the organization to unlock value from complex data and maintain a competitive edge in the rapidly evolving payments landscape.
Key Responsibilities
Advanced Analytics & Strategic Evaluation
- Develop, maintain, and enhance financial models (e.g., IRR, ROI, NPV) to assess the viability and impact of new product initiatives, partnerships, and business cases.
- Conduct scenario and sensitivity analyses to support forecasting, budgeting, and long-term planning.
- Analyze large-scale transaction data, customer behavior, and operational metrics to identify trends, opportunities, and risks.
- Translate complex data sets into clear, actionable insights for executive and cross-functional audiences.
- Design and deliver executive-ready presentations and reports that highlight key performance indicators and business outcomes.
- Build and maintain dashboards and automated reports to monitor product and business KPIs.
- Ensure data accuracy, consistency, and accessibility for stakeholders at all levels.
- Support quarterly and annual planning cycles with robust data visualizations and scenario modeling.
Product Ownership & Stakeholder Alignment
Gather and document business and technical requirements for new product features and enhancements.
- Provide input to the product backlog, ensuring prioritization is informed by data-driven insights and business value.
- Partner with Product, Engineering, and Finance teams to translate product roadmap items into quantitative business cases.
- Define and track success metrics for new features and initiatives, ensuring alignment with strategic objectives.
- Conduct post-launch evaluations to measure actual performance against forecasts and recommend course corrections.
- Facilitate workshops and working sessions to drive consensus and inform decision-making.
- Serve as a strategic liaison between Product, Finance, Data, and Operations teams to ensure alignment on data inputs, modeling assumptions, and business objectives.
- Champion a data-driven culture by promoting best practices in analytics, reporting, and product development.
Required Experience & Skills
- 3–7 years of experience in business analysis, data analytics, or a related field, preferably within payments, fintech, or financial services.
- Advanced proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI, Quick Sight).
- Strong experience in financial modeling, scenario analysis, and business case development.
- Demonstrated ability to translate complex data into actionable insights and recommendations.
- Experience gathering requirements, documenting user stories, and supporting product development processes.
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced, evolving environment.
Preferred Qualifications
- Proficiency in Python or R for advanced analytics and automation.
- Experience with payments platforms (e.g., Stripe, Adyen, Worldpay) or payment processing systems.
- Familiarity with cloud data environments (e.g., Snowflake, BigQuery, AWS Redshift).
- Advanced certifications (e.g., CBAP, CFA, FRM, or relevant analytics credentials).
- Exposure to backlog management tools (e.g., Jira, Confluence).
What Success Looks Like
A high-performing Product Insights Analyst in this role will:
- Consistently deliver high-quality, data-driven recommendations that shape product and business strategy.
- Build robust financial models and dashboards that become trusted sources for decision-making.
- Enable the organization to quickly identify and act on emerging trends, risks, and opportunities in the payments space.
- Foster strong cross-functional relationships, ensuring alignment and clarity across teams.
- Demonstrate a proactive, solutions-oriented mindset, driving continuous improvement in analytics, reporting, and business outcomes.
- Contribute to a culture of data excellence, empowering stakeholders to make informed, strategic decisions.
- Effectively support product ownership activities, ensuring requirements are well-defined, prioritized, and aligned with business goals.
30/60/90 Day Onboarding Plan
First 30 Days
- Complete onboarding and orientation, including systems, tools, and team introductions.
- Gain a deep understanding of the payments business, product landscape, and key stakeholders.
- Review existing data sources, dashboards, and financial models.
- Shadow product and analytics meetings to observe current processes and pain points.
- Begin building relationships with cross-functional partners (Product, Engineering, Finance, Operations).
60 Days
- Take ownership of select analytics projects and begin delivering initial insights and reports.
- Participate in requirements gathering sessions for upcoming product initiatives.
- Provide input to the product backlog based on early data analysis and stakeholder feedback.
- Present first round of findings or recommendations to the team.
- Identify opportunities to improve existing dashboards, reports, or analytics processes.
90 Days
- Lead end-to-end analysis for a key product or business initiative, including financial modeling and success metric definition.
- Independently gather and document requirements for a new feature or enhancement.
- Deliver actionable insights that directly inform product or business decisions.
- Facilitate a cross-functional workshop or working session to align on priorities or requirements.
- Demonstrate measurable impact through improved reporting, analytics, or product outcomes.
- Analytical Thinking: Approaches problems using a logical, data-driven mindset; synthesizes complex information to generate actionable insights.
- Learning on the Fly: Quickly grasps new concepts, technologies, and business models; adapts to change and uncertainty with agility.
- Problem Solving: Identifies root causes, evaluates alternatives, and develops effective solutions to complex challenges.
- Drive for Results: Demonstrates a strong sense of ownership and accountability; consistently delivers high-quality work on time.
- Customer Focus: Understands and anticipates the needs of internal and external customers; prioritizes solutions that deliver business value.
- Dealing with Ambiguity: Thrives in situations with limited information or evolving priorities; makes sound decisions despite uncertainty.
- Collaboration: Builds strong relationships across teams; communicates effectively and works cooperatively to achieve shared goals.
Exciting Benefits we offer:
Medical Coverage – Self & Dependents
Parents Medical Coverage
Provident Fund
Employee Performance-based bonuses
Home Internet Subsidy
Conveyance Allowance
Profit Sharing Plan (Tenured Employees Only)
Child Care Facility
Company Provided Lunch/Dinner
Professional Development Budget
Recreational area for in-house games
Sporadic On-shore training opportunities
Friendly work environment
Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
About UsAs a subsidiary of CSI, Contour Software serves as a dedicated Global Centre, currently housing employees and teams for more than 150 Divisional and Corporate departments. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses, as well as public institutions, globally!
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