Compliance Officer & Audit
Posted 8 days ago
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AA Exchange, Pakistan
We are looking for an experienced Assistant Manager Customer Support & Compliance to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention, and to meet their expectations.
Responsibilities:
- Managing the customer support department’s day-to-day functions
- Responding to escalated customer support issues
- Implementing customer support processes to enhance customer satisfaction
- Formulating and revising customer support policies and promoting their implementation
- Informing the team of all new information related to products, procedures, and trends
- Assessing support statistics and preparing detailed reports on the findings
- Overseeing and evaluating the team's ongoing performance
- Delivering performance evaluations and following the disciplinary process according to company policy
- Collaborating with corporate counsels and HR departments to monitor enforcements
- Performing audits and generating internal reports
- Taking preliminary actions
Requirements:
- 1 year of proven working experience in the field of Customer Support and/or Compliance
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Working knowledge of customer service software, databases, and tools
- Awareness of industry’s latest technology trends and applications
- Ability to think strategically and to lead
- Advanced troubleshooting and multi-tasking skills
Compliance Officer & Audit
Posted 10 days ago
Job Viewed
Job Description
We are looking for an experienced Assistant Manager Customer Support & Compliance to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention, and to meet their expectations. Responsibilities: Managing the customer support department’s day-to-day functions Responding to escalated customer support issues Implementing customer support processes to enhance customer satisfaction Formulating and revising customer support policies and promoting their implementation Informing the team of all new information related to products, procedures, and trends Assessing support statistics and preparing detailed reports on the findings Overseeing and evaluating the team's ongoing performance Delivering performance evaluations and following the disciplinary process according to company policy Collaborating with corporate counsels and HR departments to monitor enforcements Performing audits and generating internal reports Taking preliminary actions Job Specification
Requirements: 1 year of proven working experience in the field of Customer Support and/or Compliance Experience in providing customer service support Excellent knowledge of management methods and techniques Proficiency in English Working knowledge of customer service software, databases, and tools Awareness of industry’s latest technology trends and applications Ability to think strategically and to lead Advanced troubleshooting and multi-tasking skills
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Audit & Compliance Engineer - ICT Planning/Development Dte 04 June 2025, Wednesday
Posted 10 days ago
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Audit & Compliance Engineer - ICT Planning/Development Dte
Last Date: Wednesday, June 4, 2025
Job Ref #: Job/5623/05/16/2025
Age Limit: 25 - 35
Experience:
Posted Date: Friday, May 16, 2025
Salary: Market Competitive
Job Description:
Qualification / Experience:
- Masters and Bachelor’s both in IS / Computers Science or Equivalent from HEC recognized University.
- Minimum 1- 2 years relevant experience in any reputable organization.
Key Responsibilities:
- Manage and track all emerging standards and perform audit according to standard and organize all internal and external resources for audits.
- Initiate opening and closing of various audit meetings and perform all audits according to compliance plan within required time frame.
- Design and document all audit plans and prepare all reports according to establish procedures and monitor all corrective actions according to industry standards.
- Analyze all audit results and implement all necessary actions to resolve all compliance issues and interpret all complex regulations to ensure adherence to same in organization.
- Design and approve all quality procedures for organization and monitor all compliance procedures and escalate discrepancies to management.
- Coordinate with support department and perform troubleshoot on audit files to identify all issues.
- Provide training to all quality auditors and perform various assessments processes and procedures.
Compliance and Audit engineer (Islamabad)
Terms & Conditions:
- Candidates are required to attach scanned copies of their documents (Academics / Professional) along with their CVs.
- Candidates may be considered ineligible for the post due to any of the following reasons:
- 3rd Div in academic career / weak academic profile.
- NUST employees with less than two years’ service with NUST and / or absence of NOC from Head of Institution.
- In process of pursuing a required degree.
- Medically unfit.
- Only selected candidates will be contacted and issued offer letter.
- Candidates serving in Govt departments, Armed forces may apply through their respective parent department / organizations. Late / incomplete applications will be ignored. Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible.
- NUST reserves the right to cancel, modify / terminate the recruitment programme due to any reason, without notice, at any time.
National University of Sciences and Technology
H-12, Islamabad, Pakistan
Audit & Compliance Engineer - ICT Planning/Development Dte 04 June 2025, Wednesday
Posted 3 days ago
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Job Description
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