102 Troubleshooting jobs in Pakistan

Network/ Hardware Troubleshooting Specialist

Network and hardware specialist is required to perform diagnostic, troubleshooting & Maintenance work for the Company, visiting clients in pre - defined territory and market segments. Frequently interact with customers.Drive promotional campaigns in the territory. Assist Promotion Manager to achieve revenue targets of Network Solutions and keep updated about the market trends.Key Performance Areas: -- Develops & maintains customer relations in pre-defined territory / market segment- Identify/ diagnose problems and resolve it at work site- Installation of any kind of Operating System, drivers, software- Back up and Data recovery- In case of any kind of problems that could not be resolve on the spot & time consuming bring customers PCs to our work station.- Assist network administrator in create a new network on customer site. Job Specification

Education and Experience: -- Bachelors in I.T- A+/ N+ Knowledgeable ( Certification Preferred )- 2 or 3 Years Experience in Related field- Familiar with local MarketKnowledge, Skills, Abilities: -- Possess knowledge of hardware and network- Ability to self-start and work with minimal supervision.- Good verbal and written communication skills- Willing to travel in the territory- Have good presentation, interpersonal and Human Relation Skills- Ability to manage multiple tasks Information Technology and Services - Karachi, Pakistan

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1 month ago Be among the first 25 applicants Inbox is seeking a highly skilled and proactive Technical Support Specialist to manage and optimize our virtual infrastructure environment. This role will involve administering, designing, and deploying VMware and Hyper-V products while ensuring the performance, availability, and reliability of both virtual and physical infrastructure. The ideal candidate will have extensive experience in managing virtual environments, troubleshooting complex issues, and maintaining documentation to support continuous operations.

Responsibilities

Administer, configure, and maintain virtual infrastructure solutions using VMware and Hyper-V products. Design, deploy, and optimize virtual environments based on business needs and capacity planning Perform detailed performance tuning for both virtual and physical infrastructure. Conduct capacity planning and forecasting to ensure optimal resource utilization and scalability Configure and manage Virtual Infrastructure High Availability (HA), Site Recovery Manager (SRM), Distributed Resource Scheduler (DRS), Resource Pools, Raw Device Mapping (RDM), vMotion, Storage vMotion, and MSCS. Troubleshoot and resolve issues related to high availability and disaster recovery configurations Manage vSwitch, Dynamic vSwitch, port groups, security settings, and teaming configurations to ensure efficient networking within the virtual environment Create and maintain accurate documentation, including SOPs, SLAs (Service Level Agreements), and change management logs Ensure the smooth operation of virtual infrastructure on a 24/7 basis, responding to incidents and outages promptly. Provide first and second-line support for virtual infrastructure-related incidents and escalate issues as necessary

1 month ago Be among the first 25 applicants Inbox is seeking a highly skilled and proactive Technical Support Specialist to manage and optimize our virtual infrastructure environment. This role will involve administering, designing, and deploying VMware and Hyper-V products while ensuring the performance, availability, and reliability of both virtual and physical infrastructure. The ideal candidate will have extensive experience in managing virtual environments, troubleshooting complex issues, and maintaining documentation to support continuous operations.

Responsibilities

Administer, configure, and maintain virtual infrastructure solutions using VMware and Hyper-V products. Design, deploy, and optimize virtual environments based on business needs and capacity planning Perform detailed performance tuning for both virtual and physical infrastructure. Conduct capacity planning and forecasting to ensure optimal resource utilization and scalability Configure and manage Virtual Infrastructure High Availability (HA), Site Recovery Manager (SRM), Distributed Resource Scheduler (DRS), Resource Pools, Raw Device Mapping (RDM), vMotion, Storage vMotion, and MSCS. Troubleshoot and resolve issues related to high availability and disaster recovery configurations Manage vSwitch, Dynamic vSwitch, port groups, security settings, and teaming configurations to ensure efficient networking within the virtual environment Create and maintain accurate documentation, including SOPs, SLAs (Service Level Agreements), and change management logs Ensure the smooth operation of virtual infrastructure on a 24/7 basis, responding to incidents and outages promptly. Provide first and second-line support for virtual infrastructure-related incidents and escalate issues as necessary

Requirements

Bachelor's degree in computer science or a related field Minimum 2 - 4 years of experience in technical support or a related field In-depth knowledge and hands-on experience with VMware vSphere, Hyper-V, and related virtual infrastructure technologies. Strong understanding of networking concepts, including vSwitch, Dynamic vSwitch, and port group management. Proficiency in virtual machine migrations, vMotion, Storage vMotion, and HA/DR configurations Experience with infrastructure monitoring tools such as vCenter, SCVMM, VeeamONE, or similar tools Strong analytical and troubleshooting skills with the ability to resolve complex virtual infrastructure issues Strong documentation skills for creating SOPs, technical documentation, and reports. Familiarity with change management processes and best practices Seniority level

Seniority level Associate Employment type

Employment type Contract Job function

Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Inbox Business Technologies by 2x Client Systems Technical Support Administrator

WASH Specialist( Strategic & Technical Support)Retainer Contract

Remote Support Center (RSC) Quality Auditor

EdTech Specialist / Supervisor – LMS Implementation & Support

Specialist/Expert OSS/SD Operations & Support (Proactive Pipeline)

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Overview

We’re looking for a Technical Support Specialist to join our team and support web applications built with ASP.NET, Web APIs, Microsoft SQL Server, and Node.js. You’ll also work with Vue.js and Nuxt on the frontend. Availability during USA Central Time (9 AM – 6 PM CT) is required. We offer a competitive salary and a long-term opportunity with a collaborative, remote team.

Responsibilities

• Provide technical support for web applications built with ASP.NET, Web APIs, Microsoft SQL Server, and Node.js.
• Work with Vue.js and Nuxt on the frontend.
• Troubleshoot databases and web technologies and assist in diagnosing and resolving issues.
• Communicate effectively in English (written and spoken) with teammates and customers.
• Collaborate with a remote team and adhere to working hours in USA Central Time (9 AM – 6 PM CT).

Qualifications

• Strong database troubleshooting skills and a solid grasp of web technologies.
• Excellent English communication skills (written & spoken).

Seniority level

• Entry level

Employment type

• Full-time

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Overview

At Xumerz, we have been helping diverse customers achieve their software and hardware development goals since 1995, focusing on innovation. Our work culture encourages collaboration and growth in expertise.

Note: This is On-Site, full-time permanent job, candidate must be Peshawar based (no remote candidates). Also, this is a night shift 3PM to Midnight.

Responsibilities

• A helper by nature, who enjoys assisting people with issues, in our case computer issues
• Good spoken communicational skills (English language)
• Get to the root of the hardware and software problems
• Excellent problem-solving, troubleshooting skills, and working with software engineers on solutions
• Providing timely and accurate customer feedback
• Communicating with clients, updating them on the problem solving
• Managing multiple cases at one time
• Experience/ knowledge of SQL, and Azure
• Attention to details, and good problem-solving skills

Qualifications

• Technical Support and Troubleshooting skills
• Customer Support and Customer Service abilities
• Good communication and interpersonal skills
• Knowledge of SQL and Cloud

Salary: 100k to 110K for juniors. For others, it's negotiable. On site, Peshawar based job

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development

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Overview

ZKTeco CO., LTD. (ZKTeco) is an internationally renowned enterprise specializing in pioneering biometric recognition techniques and providing products and solutions for smart entrance management, smart identity authentication, and smart offices. ZKTeco serves public-service, enterprise-level, and personal users globally. Known for its innovative biometric verification algorithms, the company owns patents for fingerprint, iris, face, vein, and palm print recognition techniques. ZKTeco is at the forefront of smart identity authentication applications and integrated smart office solutions.

Role Description

• Engage with prospective and existing customers to understand their technical requirements and business needs.
• Provide technical presentations and product demonstrations to showcase solutions and value propositions.
• Develop and maintain in-depth knowledge of company products, services, and technologies.
• Collaborate with sales and marketing teams to create proposals, quotations, and technical documentation.
• Assist in preparing tenders, BOQs, and RFPs with detailed technical input.
• Conduct site visits and customer meetings to assess project requirements and recommend suitable solutions.
• Provide pre-sales and post-sales technical support.
• Work with product and engineering teams to feedback market trends and customer requirements.
• Train clients and internal staff on product functionality and technical aspects.
• Maintain CRM records and report on sales activities, pipeline, and opportunities.
• Stay updated on industry trends, emerging technologies, and competitor offerings.

Qualifications

• Bachelor's degree in Engineering, Information Technology or related field
• Technical Support and Analytical Skills
• Excellent problem-solving and communication skills
• Ability to work independently and manage multiple tasks
• Experience in the biometric or security industry is a plus
• Appliances, Electrical, and Electronics Manufacturing

Employment Type

Full-time

Seniority level

• Entry level

Job function

• Information Technology

Industries

• Appliances, Electrical, and Electronics Manufacturing

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Inbox is seeking a highly skilled and proactive Technical Support Specialist to manage and optimize our virtual infrastructure environment. This role will involve administering, designing, and deploying VMware and Hyper-V products while ensuring the performance, availability, and reliability of both virtual and physical infrastructure. The ideal candidate will have extensive experience in managing virtual environments, troubleshooting complex issues, and maintaining documentation to support continuous operations.

Responsibilities

• Administer, configure, and maintain virtual infrastructure solutions using VMware and Hyper-V products.
• Design, deploy, and optimize virtual environments based on business needs and capacity planning.
• Perform detailed performance tuning for both virtual and physical infrastructure.
• Conduct capacity planning and forecasting to ensure optimal resource utilization and scalability.
• Configure and manage Virtual Infrastructure High Availability (HA), Site Recovery Manager (SRM), Distributed Resource Scheduler (DRS), Resource Pools, Raw Device Mapping (RDM), vMotion, Storage vMotion, and MSCS.
• Troubleshoot and resolve issues related to high availability and disaster recovery configurations.
• Manage vSwitch, Dynamic vSwitch, port groups, security settings, and teaming configurations to ensure efficient networking within the virtual environment.
• Create and maintain accurate documentation, including SOPs, SLAs (Service Level Agreements), and change management logs.
• Ensure the smooth operation of virtual infrastructure on a 24/7 basis, responding to incidents and outages promptly.
• Provide first and second-line support for virtual infrastructure-related incidents and escalate issues as necessary.

#J-18808-Ljbffr

Inbox is seeking a highly skilled and proactive Technical Support Specialist to manage and optimize our virtual infrastructure environment. This role will involve administering, designing, and deploying VMware and Hyper-V products while ensuring the performance, availability, and reliability of both virtual and physical infrastructure. The ideal candidate will have extensive experience in managing virtual environments, troubleshooting complex issues, and maintaining documentation to support continuous operations.

Responsibilities

• Administer, configure, and maintain virtual infrastructure solutions using VMware and Hyper-V products.
• Design, deploy, and optimize virtual environments based on business needs and capacity planning.
• Perform detailed performance tuning for both virtual and physical infrastructure.
• Conduct capacity planning and forecasting to ensure optimal resource utilization and scalability.
• Configure and manage Virtual Infrastructure High Availability (HA), Site Recovery Manager (SRM), Distributed Resource Scheduler (DRS), Resource Pools, Raw Device Mapping (RDM), vMotion, Storage vMotion, and MSCS.
• Troubleshoot and resolve issues related to high availability and disaster recovery configurations.
• Manage vSwitch, Dynamic vSwitch, port groups, security settings, and teaming configurations to ensure efficient networking within the virtual environment.
• Create and maintain accurate documentation, including SOPs, SLAs (Service Level Agreements), and change management logs.
• Ensure the smooth operation of virtual infrastructure on a 24/7 basis, responding to incidents and outages promptly.
• Provide first and second-line support for virtual infrastructure-related incidents and escalate issues as necessary.

• Bachelor's degree in computer science or a related field.
• Minimum 2 - 4 years of experience in technical support or a related field.
• In-depth knowledge and hands-on experience with VMware vSphere, Hyper-V, and related virtual infrastructure technologies.
• Strong understanding of networking concepts, including vSwitch, Dynamic vSwitch, and port group management.
• Proficiency in virtual machine migrations, vMotion, Storage vMotion, and HA/DR configurations.
• Experience with infrastructure monitoring tools such as vCenter, SCVMM, VeeamONE, or similar tools.
• Strong analytical and troubleshooting skills with the ability to resolve complex virtual infrastructure issues.
• Strong documentation skills for creating SOPs, technical documentation, and reports.
• Familiarity with change management processes and best practices.

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We are a bunch of humans working in Xumerz Inc towards a common goal. Our usual mornings start with welcoming our team-members with handshakes and ice breakers. However, when it comes to work, we are one professional team dedicated to our tasks and trained for high performance.

We are a product-based company (we own products, not just projects) established in 1995; hence, growth and performance-oriented. Some of our team members have been with us for almost 2 decades now. Headquartered in Seattle, USA, we have our offshore offices in Canada, Peshawar, and Lahore.

If you think you have a good command of English and are willing to learn and grow, either apply online or call me at .

Job Specification

Core Requirements:

• Excellent verbal communication skills in the English language.
• Establish a friendly and good working relationship with customers.
• Highly responsible, dependable, and with high attendance.
• Fast learner.
• Able to work till late hours; 4:00 PM till 1:00 AM (night) to be precise.
• Proactive attitude and ability to work under stress.
• Team up with software developers to gain knowledge of new software versions and/or bug reporting.

Other Responsibilities:

• Provide IT technical support remotely and log call details.
• Remote software installation and troubleshooting.
• Working knowledge of remote support.
• Computer Science or IT (related) background.
• Basic to intermediate knowledge of SQL Server troubleshooting/installation.
• Support the roll-out of new applications.
• Respond within agreed time limits to call-outs.

Information Technology and Services - Peshawar, Pakistan

About Us

In 1995, a technologist teamed up with a group of entrepreneurs to help businesses migrate to the then latest 32-bit technology; today, the same technologist and the same group of entrepreneurs continue their services and help businesses migrate to the latest technologies.

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1 month ago Be among the first 25 applicants

Inbox is seeking a highly skilled and proactive Technical Support Specialist to manage and optimize our virtual infrastructure environment. This role will involve administering, designing, and deploying VMware and Hyper-V products while ensuring the performance, availability, and reliability of both virtual and physical infrastructure. The ideal candidate will have extensive experience in managing virtual environments, troubleshooting complex issues, and maintaining documentation to support continuous operations.

Responsibilities

• Administer, configure, and maintain virtual infrastructure solutions using VMware and Hyper-V products.
• Design, deploy, and optimize virtual environments based on business needs and capacity planning
• Perform detailed performance tuning for both virtual and physical infrastructure.
• Conduct capacity planning and forecasting to ensure optimal resource utilization and scalability
• Configure and manage Virtual Infrastructure High Availability (HA), Site Recovery Manager (SRM), Distributed Resource Scheduler (DRS), Resource Pools, Raw Device Mapping (RDM), vMotion, Storage vMotion, and MSCS.
• Troubleshoot and resolve issues related to high availability and disaster recovery configurations
• Manage vSwitch, Dynamic vSwitch, port groups, security settings, and teaming configurations to ensure efficient networking within the virtual environment
• Create and maintain accurate documentation, including SOPs, SLAs (Service Level Agreements), and change management logs
• Ensure the smooth operation of virtual infrastructure on a 24/7 basis, responding to incidents and outages promptly.
• Provide first and second-line support for virtual infrastructure-related incidents and escalate issues as necessary
  
  

Requirements

• Bachelor's degree in computer science or a related field
• Minimum 2 - 4 years of experience in technical support or a related field
• In-depth knowledge and hands-on experience with VMware vSphere, Hyper-V, and related virtual infrastructure technologies.
• Strong understanding of networking concepts, including vSwitch, Dynamic vSwitch, and port group management.
• Proficiency in virtual machine migrations, vMotion, Storage vMotion, and HA/DR configurations
• Experience with infrastructure monitoring tools such as vCenter, SCVMM, VeeamONE, or similar tools
• Strong analytical and troubleshooting skills with the ability to resolve complex virtual infrastructure issues
• Strong documentation skills for creating SOPs, technical documentation, and reports.
• Familiarity with change management processes and best practices

Seniority level

• Seniority level Associate

Employment type

• Employment type Contract

Job function

• Job function Other
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Inbox Business Technologies by 2x

Client Systems Technical Support Administrator WASH Specialist( Strategic & Technical Support)Retainer Contract Remote Support Center (RSC) Quality Auditor EdTech Specialist / Supervisor – LMS Implementation & Support Specialist/Expert OSS/SD Operations & Support (Proactive Pipeline)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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