66 Technical Operations jobs in Pakistan

Lead Manager IT Audit - Technical Operations

Date: May 26, 2025

Job Details:

Qualification & Experience:

MS Computer Science, MS IT, or MCS from HEC recognized university with at least 9 years of relevant experience, or BS/BCS with at least 10 years of relevant experience. Candidate must have at least 4 years of relevant experience as a Functional/Team Lead.

Responsibilities:

Job Summary: Support senior management in conducting annual audits to assess internal controls, identify ineffective practices, and recommend improvements. Assist in preparing internal audit reports for operational processes and functions.

Job Responsibilities:

1. Support development of annual risk-based internal audit plan for technical operations.
2. Participate in audit planning meetings to understand risks and define roles.
3. Prepare pre-audit presentations for management.
4. Assist in identifying risks and controls, and prepare audit programs.
5. Ensure risk assessments and audit plans are in place.
6. Perform audit fieldwork according to the plan, executing procedures and tests.
7. Document controls and test their effectiveness, ensuring quality standards.
8. Conduct risk-based operational audits to maximize performance and control.
9. Ensure compliance with laws, regulations, policies, and standards such as ISO.
10. Audit physical operations including Cathodic Protection, ROW, DI shop, and pipeline rehabilitation.
11. Evaluate operational policies for risk and establish mitigating controls.
12. Monitor audit processes to ensure thoroughness with minimal disruption.
13. Develop understanding of activities, risks, and controls for audit quality.
14. Assess compliance and document findings accurately.
15. Prepare audit reports and submit for review and approval.
16. Monitor KPIs and recommend improvements.
17. Work with departments to implement audit recommendations and follow up.
18. Identify and communicate risks from audit observations.
19. Ensure compliance with Enterprise Risk Management Framework and company policies.
20. Undertake additional tasks as assigned by management.

Copyright (c) 2018-2025 Sui Southern Gas Company Limited. All Rights Reserved.

#J-18808-Ljbffr

Lead Manager IT Audit - Technical Operations May 26, 2025 JOB DETAILS: Qualification & Experience: MS Computer Science or MS IT or MCS from HEC recognized university with at least 9 years of relevant experience Or BS or BCS with at least 10 years of relevant experience. Candidate must have at least 04 years of relevant experience as a Functional / Team Lead. Responsibilities: JOB SUMMARY The main mandate of this position is to support senior management in conducting annual audit to check effectiveness of internal controls, identifying ineffective practices, and recommending measures for improvements in policies and procedures for assigned functions. The incumbent is responsible to support section head in preparing internal audit reports for the operational processes and functions. JOB RESPONSIBILITIES 1. Support senior management in developing annual risk-based internal audit plan to cover technical operations for Audit Committee’s review and approval for technical operations. 2. Participate in audit planning meetings upon commencement of the audit assignment so that relevant audit risks are understood, and roles & responsibilities are clearly defined. For integrated audits, coordinate with different departments involved in understanding risks and control measures. 3. Prepare pre-audit planning presentations for the senior management to discuss potential audit risks and scope, timelines and other logistics related arrangements. 4. Support the team lead in identifying risks and controls for processes in each audit engagement and preparation of Audit Programs for documentation of risks, control designs and testing during the fieldwork stage. 5. Ensure that the annual risk assessment is in place and prepare annual audit plan for the audit of departments. 6. Perform audit field-work in accordance with annual audit plan. Execute audit procedures and test of controls in accordance with the defined audit methodology and as per agreed timelines. 7. Perform audit procedures including documentation of controls and testing the operating effectiveness against each risk in the processes. Ensure audit documentation meets department’s relevant quality standards. 8. Execute a comprehensive risk-based operational audit task with a goal of maximizing company’s performance and control while minimizing risk. 9. Ensure that departments, functions and businesses are operating consistently while complying with laws / regulations as well as the company’s policies and procedures. Ensure that relevant international standards such as ISO are being maintained and followed. 10. Conduct audit of physical survey and operations work at fields and departments including Cathodic Protection, ROW, and DI shop, Meter Manufacturing Plant and rehabilitation of pipeline network. 11. Support the senior management in evaluation of the operational policies and procedures across the organization in terms of risk to the organization. Establish controls to mitigate any potential loss. 12. Monitor and control to ensure smooth conduct of the operational audits. Ensure that the audits are conducted rigorously and with minimal disruptions to the routine or day-to-day operations. 13. Develop a detailed understanding of the activity under audit, including technical risks, project risk, operations risks and necessary controls to achieve audit quality standards. 14. Assess and report compliance with operational regulations and controls by executing operational audits. 15. Ensure that operational audit findings are reflected accurately and are supported by adequate documentation to complete and conclude the audit. 16. Prepare formal written reports, expressing opinion on the adequacy and effectiveness of the system and the efficiency with which activity is being carried out. Submit the draft for review and final approval of Internal Audit department’s management. 17. Monitor Key Performance Indicators (KPIs) during Operational Audit and recommend plans and initiatives for improvement. 18. Work with auditee department’s management to set the appropriate timeline for implementation of audit recommendations. Maintain periodic follow-up to check if the agreed corrective actions have been taken and are effective. 19. Identify risks in internal audit observations and communicate to concerned levels of management for risk management. 20. The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role. 21. The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct. 22. Undertake any other assignment as instructed by senior management. Copyright (c) 2018-2025 Sui Southern Gas Company Limited. All Rights Reserved.

#J-18808-Ljbffr

Lead Manager IT Audit - Technical Operations Date:

May 26, 2025 Job Details: Qualification & Experience: MS Computer Science, MS IT, or MCS from HEC recognized university with at least 9 years of relevant experience, or BS/BCS with at least 10 years of relevant experience. Candidate must have at least 4 years of relevant experience as a Functional/Team Lead. Responsibilities: Job Summary:

Support senior management in conducting annual audits to assess internal controls, identify ineffective practices, and recommend improvements. Assist in preparing internal audit reports for operational processes and functions. Job Responsibilities: Support development of annual risk-based internal audit plan for technical operations. Participate in audit planning meetings to understand risks and define roles. Prepare pre-audit presentations for management. Assist in identifying risks and controls, and prepare audit programs. Ensure risk assessments and audit plans are in place. Perform audit fieldwork according to the plan, executing procedures and tests. Document controls and test their effectiveness, ensuring quality standards. Conduct risk-based operational audits to maximize performance and control. Ensure compliance with laws, regulations, policies, and standards such as ISO. Audit physical operations including Cathodic Protection, ROW, DI shop, and pipeline rehabilitation. Evaluate operational policies for risk and establish mitigating controls. Monitor audit processes to ensure thoroughness with minimal disruption. Develop understanding of activities, risks, and controls for audit quality. Assess compliance and document findings accurately. Prepare audit reports and submit for review and approval. Monitor KPIs and recommend improvements. Work with departments to implement audit recommendations and follow up. Identify and communicate risks from audit observations. Ensure compliance with Enterprise Risk Management Framework and company policies. Undertake additional tasks as assigned by management. Copyright (c) 2018-2025 Sui Southern Gas Company Limited. All Rights Reserved.

#J-18808-Ljbffr

Manager Operations (Technical)
Connexis Pvt. Limited, Pakistan

BSCS, Engineering degree or Management degree

The Manager Technical/Operations is responsible for building and maintaining a high performing, supportive, and an awesome team of Solutions Consultants. The primary objective will be to coach and empower the team to deliver the best customer experience spanning from presales, onboarding, support, and renewal. This position will also require you to be comfortable engaging with customers and helping out the team with demos, tickets, and renewal conversations as needed. This is a people leadership role reporting to the top Management.

Responsibilities

As the Manager Technical/Operations your duties will include:

• Leading a team of Solutions Development and Customer Services based in Lahore
• Coaching and mentoring of team members
• Achieving department SLAs, metrics, and OKRs
• Resource scheduling for team and Projects
• Evaluate team member performance based on KPI’s
• Professional development and career pathing
• Owning and resolving customer escalations
• Providing direct customer support as needed
• Working on continuous process improvements and projects
• Define success and help the team achieve success
• Hire, Train and onboard new employees
• You are a role model and lead through inspiration, perspiration, and determination.
• Comfortable wearing many hats
• Adept at conflict resolution and handling escalations
• Ability to troubleshoot and problem solve
• Comfortable working cross-functionally with other teams
• Excellent verbal and written communication skills. You know what to say and how to say it
• Keen attention to detail
• Commitment to learning and continuous improvement
• Thrives in a fast-paced, dynamic environment and able to work independently and as a team
• Previous experience leading teams
• Bachelor's degree in engineering or computer Sciences
• 3+ years of equivalent work experience

Experience in customer relationship management is a plus.

Job Specification

• Previous experience leading teams
• Bachelor's degree in engineering or computer Sciences
• 3+ years of equivalent work experience
• Experience in customer relationship management

Location: Information Technology and Services - Lahore, Pakistan

#J-18808-Ljbffr

Manager Operations (Technical) Connexis Pvt. Limited, Pakistan

BSCS, Engineering degree or Management degree The Manager Technical/Operations is responsible for building and maintaining a high performing, supportive, and an awesome team of Solutions Consultants. The primary objective will be to coach and empower the team to deliver the best customer experience spanning from presales, onboarding, support, and renewal. This position will also require you to be comfortable engaging with customers and helping out the team with demos, tickets, and renewal conversations as needed. This is a people leadership role reporting to the top Management.

Responsibilities As the Manager Technical/Operations your duties will include: Leading a team of Solutions Development and Customer Services based in Lahore Coaching and mentoring of team members Achieving department SLAs, metrics, and OKRs Resource scheduling for team and Projects Evaluate team member performance based on KPI’s Professional development and career pathing Owning and resolving customer escalations Providing direct customer support as needed Working on continuous process improvements and projects Define success and help the team achieve success Hire, Train and onboard new employees You are a role model and lead through inspiration, perspiration, and determination. Comfortable wearing many hats Adept at conflict resolution and handling escalations Ability to troubleshoot and problem solve Comfortable working cross-functionally with other teams Excellent verbal and written communication skills. You know what to say and how to say it Keen attention to detail Commitment to learning and continuous improvement Thrives in a fast-paced, dynamic environment and able to work independently and as a team Previous experience leading teams Bachelor's degree in engineering or computer Sciences 3+ years of equivalent work experience Experience in customer relationship management is a plus. Job Specification

Previous experience leading teams Bachelor's degree in engineering or computer Sciences 3+ years of equivalent work experience Experience in customer relationship management Location: Information Technology and Services - Lahore, Pakistan

#J-18808-Ljbffr

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function. As a bilingual Technical Support Specialist, you will be responsible for providing support in both Spanish and English.

What You’ll Do



Provide bilingual Spanish & English Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale



What We’re Looking For



Bilingual: Fluent in speaking Spanish and English (US)
Skilled in written communication (both Spanish and English)
Natural instinct to empathize with users
Strong analytical skills
Excellent verbal and written communications skills
Native or bilingual spoken and written English skills
Comfortable with rotational shifts

#J-18808-Ljbffr

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function.

What You'll Do:

• Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
• Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
• System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale

What We're Looking For:

• Natural instinct to empathize with users
• Strong analytical skills
• Excellent verbal and written communications skills
• Native or bilingual spoken and written English skills
• Comfortable with rotational shifts

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Noticehere .

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

Create a Job Alert

Interested in building your career at Motive? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

Date of Birth *

MM/DD/YYY (as listed on your CNIC)

Are you comfortable in rotational shifts? * Select.

Are you a student/ are you enrolled in any academics? * Select.

What about Motive makes it an appealing place to work? *

Pronouns Select.

Let Motive know what pronouns you use so we can address you correctly.

How did you hear about this opportunity? * Select.

Which one of the below is NOT a Motive product? * Select.

Please select Motive's Core Value from the below *

Own It

Work Hard, Play Hard

Build Trust

Do Whatever it Takes

Unlock Potential

Can you describe a situation where you successfully managed a challenging customer interaction? What approach did you take, and what was the result? *

What is the level of education that you have completed? Select.

What experience do you have with support tools and resolving software or hardware issues? *

Preferred First Name *

The use of a preferred name is a common practice among our team members in customer-facing roles. This helps make interactions with clients smoother. If you would like to use a different name for this purpose, please enter it here.
Your preferred name must begin with thefirst letter of your first name. This choice is permanent and cannot be changed after hire. If you do not wish to use a different name, enter your first name. Review the Employee Name Policy for more details.

CNIC Number *

Please use the following format to enter your CNIC number

#J-18808-Ljbffr

We are seeking a dedicated and dynamic Technical Support Representative (TSR) to join our team at Decimal Solution. As a TSR, you will be responsible for providing exceptional technical support to our clients during US Eastern Time Zone hours.

Responsibilities

1. Keep track of newly acquired vehicles and ensure their timely addition to the system, accurately reflecting their location.
2. Coordinate with the American team to streamline the flow of inventory from procurement to sale, ensuring smooth operations.
3. Ensure that every vehicle in the system is processed promptly, maintaining accurate and up-to-date records of active inventory.
4. Track each vehicle in the system according to its original status, ensuring transparency and efficiency in inventory management.
5. Manage listings of vehicles on different platforms, optimizing visibility and reach for potential buyers.

Job Specification

1. Intermediate (F.Sc) or higher education level.
2. Basic knowledge of Microsoft Office and internet usage.
3. Proficiency in English language, both written and verbal.
4. Strong communication and problem-solving skills.
5. Ability to work efficiently and effectively in a fast-paced environment.
6. Presentable personality with a customer-centric approach.

Location: Information Technology and Services - Islamabad, Pakistan

#J-18808-Ljbffr

Company Description

At Badar Energy, we are dedicated to powering a sustainable future. As specialists in cutting-edge solar storage solutions, we provide high-performance batteries and energy storage equipment. Our products are designed to meet the growing demand for efficient, eco-friendly energy systems. Join us to be part of a team that is committed to innovative and sustainable energy solutions.

Role Description

This is a full-time, on-site role located in Karāchi for a Technical Support Engineer. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and offering analytical solutions. Additionally, they will handle customer support and ensure excellent customer service though call, email, and visits. Day-to-day tasks include diagnosing and resolving technical problems, assisting customers with technical inquiries, and maintaining detailed records of customer interactions.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or a related field
Knowledge of solar energy systems and storage solutions is a must
Technical Support and Troubleshooting skills
Strong Analytical Skills
Experience in Customer Support and Customer Service
Excellent problem-solving abilities
Effective communication and interpersonal skills
Ability to work well in a team and independently
Ability to handle customer queries on calls, emails, and visits.

Apply Now:
Send your CV to
Apply on LinkedIn:

#J-18808-Ljbffr