14 System Support jobs in Pakistan

We are seeking applications for the position of System Support Engineer . Interested candidates meeting the following criteria are encouraged to apply online.

Job Responsibilities:

1. Install Trend Micro Apex One endpoint security.
2. Client installation with any type of operating system (Windows 10, 11) and install approved list of software.
3. Oracle 10g client installation and configuration.
4. Sidat Hyder Financial installation & configurations.
5. Staff email IDs configuration in MS Outlook 2013, 2016 & 2019 and other relevant office applications.
6. Network troubleshooting.
7. Provide help to NRSP staff about IT-related matters (Networking, Windows, SHF, ELA & Help Desk) and Sidat Hyder Financial, Oracle Flexcube.
8. Ensure compliance with all regulations, rules, policies, and SOPs of SBP & NRSP Bank.
9. Follow superior ethical practices in dealing with clients and other stakeholders.
10. Configuration of new branches and network cabling.
11. Any other task assigned by management.

Job description:
Limton Group of Companies is currently hiring for System Support Executive who will be reporting directly to Team Lead – Hardware Support, responsible for on-site complaint handling, carrying out maintenance services on machines installed at client end.

Requirements:

• Experience with software installation (desktop or web based)
• Database handling or SQL Installation Experience
• Device Connectivity over the network
• Work closely with Hardware Support Coordinator and CRM Team

Qualification Requirements:
DAE (Electronics / Computer Science)

Experience Requirements:

• 6 months – 1 Year Experience (Freshers are also encouraged to apply)

Skills Requirement:
Must be skilled in computers, Microsoft Windows, and software installation. Planning skills, ability to handle multiple tasks simultaneously, set goals and meet deadlines, ability to take initiative; analytical reasoning and problem-solving skills; ability to maintain accurate and detailed records; able to function as a contributing member of the department.

Responsibilities:

• Provide on-site support, complaint handling, and preventive services for contract and warranty clients.
• Follow up and recover outstanding payments and Tax Challans.
• Follow up with clients on SLA renewal.
• Share visit details with Team Lead and coordinator and update all details in CRM software.
• Be punctual and regular.

Other Important Requirement:
Should have own bike.
Job Type: Full-time

Diploma / Bachelor, Degree in computer science, information technology would be preferable.

Responsible for providing IT support.
Expertise in troubleshoot, install, and fix computer system hardware and software of varied
configuration, Printers, Network cables, Multimedia, and sound systems.

1 or more year of hands-on experience would be preferable.

Expertise in troubleshoot, install, and fix computer system hardware and software of varied
configuration, Printers, Network cables, Multimedia, and sound systems.

• Education: Bachelor's degree in Computer Science, Information Technology, or related field.
• Experience: 1–2 years of hands-on experience in IT support or system administration.
• Technical Skills Required:
• Strong proficiency in Windows 10 and Windows Server 2012.
• In-depth understanding of WAN/LAN networking principles.
• Familiarity with remote support tools and diagnostic techniques.
• Experience with hardware maintenance and software configuration.
• Microsoft Outlook configuration and data backup handling.
• Soft Skills:
• Strong analytical and troubleshooting skills.
• Good communication and interpersonal abilities.
• Proactive mindset and ability to work under minimalsupervision.

• To provide technical support for Windows 10 and Windows Server 2012 systems.
• To provide remote technical assistance to users via phone, internet, or remote access tools.
• To troubleshoot and resolve WAN/LAN network-related issues.
• To repair hardware and configure software to ensure operating system stability.
• To configure Microsoft Outlook and maintain email backups.
• To perform regular data backups and restore files as needed.
• To monitor system performance and address any issues that arise.
• To stay up to date with system developments, patches, and updates.
• To generate reports on system performance and incidents for management.

Quaid-e-Azam International Hospital - QIH, Pakistan

QIH invites applications for qualified, experienced System Support Officers from Rawalpindi/Islamabad. We offer an attractive salary package (30k to 40K) for suitable candidates.

Requirements:

1. Bachelor’s or Master’s degree in CS/IT/SE from HEC-recognized universities
2. At least 1 to 2 years post-graduation experience in the same position
3. Systems and Network support, diagnosing hardware and software, basic LAN & WAN, maintaining IT equipment inventory & systems backup.

Contegris is a leading SaaS company dedicated to delivering Technology Solutions for a Delightful Customer Experience. Since 2012, we've been empowering over 300 enterprise clients across 20+ industries with our smart and scalable solutions. Our product suite includes an Omni-Channel Contact Center Platform (Intellicon), Helpdesk, Sales CRM, Unified Communication, WhatsApp Business API, and AI-powered self-service tools. With innovation at the core, we strive to enhance how businesses connect with their customers.

We are seeking a skilled and proactive professional for our System Support team. This role involves supervising technical support operations, resolving complex system issues, and ensuring high-quality service delivery. The ideal candidate will have strong leadership, networking, and problem-solving skills, with a commitment to continuous improvement and customer satisfaction.

• Supervise and guide System Support team members, providing direction and support.
• Investigate and resolve complex technical issues related to our products or services.
• Manage escalated issues efficiently and continuously follow up with customers to provide excellent service delivery.
• Ensure the team consistently meets the required SLAs for incident and requests.
• Contribute to the development of knowledge base articles, FAQs, and training materials to empower customers and support colleagues.
• Collaborate with the product development and quality assurance teams for product improvement.
• Assign tasks to team members and monitor progress to ensure timely resolution of system issues.
• Deliver coaching, training, and constructive feedback to enhance team performance and development.
• Ensure department level compliance with the support processes and suggest improvements.
• Ensure the swift resolution of system incidents to minimize downtime and impact on operations.
• Identify and analyze root causes of system issues to develop long-term solutions, implement preventive measures to avoid future occurrences of similar problems.
• Drive strategic initiatives and projects that will improve the overall team performance and customer experience.
• Coordinate with relevant stakeholders to manage and communicate changes effectively.

• Education: Bachelors or higher degree in CS/IT/SE or telecommunication. CCNA, CCNP certifications are a plus.
• Demonstrates a customer-focused approach and strong problem-solving abilities.
• Strong leadership and team management abilities.
• Deep knowledge of networking, network security, VOIP and advance linux.
• Expertise in incident, problem, and change management processes.
• Solid understanding of compliance requirements and information security practices.
• Excellent communication, problem-solving, and analytical skills.
• Ability to handle high-pressure situations and resolve escalations effectively.