1,031 Support jobs in Pakistan

ActiveKey Solutions is looking for experienced and hard working customer support representatives for our US based clients. Positive, enthusiastic, and motivated people are welcome! However, candidates must meet the job requirements, listed in this ad.
Candidates will be required to work within a team of representatives in order to achieve daily goals.

Candidates must have the following knowledge, skills, and abilities:

• Excellent communication skills in English.
• Exceptional customer service and interpersonal skills.
• Be a team player, willing to accept and promote organization goals.
• Be able to perform well under pressure, in a fast paced environment.
• Attention to detail, and the ability to maintain confidentiality.
• Good basic mathematical skills.
• Some basic knowledge of US culture and systems.
• Basic computer proficiency (Windows operating system).
• Typing speed must be 40 words or more per minute.
• Be able to think outside the box in order to provide top quality solutions for client queries and issues.
• Be willing to work with the company for at least one year.

ActiveKey Solutions is an emerging BPO and IT solutions provider based in Lahore, Pakistan. Our aim is to become a world-class service provider. We provide innovative solutions to our clients, in order to help them maximize their profits, and to leverage their time and efficiency. We promote employee support and a team oriented environment, as our employees are a valuable asset to the expansion and growth of our company.

We are seeking a highly motivated and experienced Customer Sales Representative for Outbound to join our team. In this role, you will be responsible for making outbound calls to potential customers, persuading them to purchase products or services, and generating sales leads to meet or exceed sales targets.

Responsibilities:

Make outbound calls to potential customers to generate sales leads

Provide customers with product or service information and persuade them to make a purchase

Meet or exceed sales targets on a daily, weekly, and monthly basis

Maintain accurate customer records and follow up on customer inquiries

Collaborate with team members to ensure customer satisfaction and achievement of sales targets

Stay up-to-date with product knowledge and industry trends

Use sales techniques to persuade customers to make a purchase

High school diploma or equivalent; Associate's or Bachelor's degree preferred

1-2 years of experience in outbound sales or customer service

Excellent communication skills, both verbal and written

Strong interpersonal skills and ability to build relationships with customers

Ability to work in a fast-paced environment and meet sales targets

Familiarity with CRM software and sales tools

Strong problem-solving skills and ability to think creatively

Ability to work independently and as part of a team

Telecommunications - Rawalpindi, Pakistan

An exciting opportunity has arisen for an experienced Customer Support and Service Executive. The ideal candidate will have excellent communication skills and experience working in a call center.

Job Shift : Second Shift (Afternoon)

Job Location : Islamabad, Pakistan

Age : 20 - 45 Years

Minimum Education : Bachelors

Career Level : Experienced Professional

Roles and Responsibilities:

1. E-mail communication, Live chat and appointment fixing
2. Voice and non-voice operation to UK customers
3. A hunger to succeed
4. Confidence in speaking to senior decision makers
5. An ability to articulate a written script in a way people can understand
6. Goal-oriented with a strong focus to achieve those goals
7. Making 100+ calls a day to key decision makers
8. Hitting daily, weekly, and monthly targets

We are looking for individuals willing to do whatever it takes to hit the targets and get the business in.

Job Types : Full-time, Contract

Salary : Rs40,000 - Rs60,000 per month

You must have the following:

1. Experience of working in a call center
2. Extremely enthusiastic, motivated, and passionate
3. Strong team player with the ability to lead
4. Excellent problem-solving skills with a CAN DO attitude
5. Evidence of working in a sales environment
6. Ability to work under pressure
7. Flexible and committed
8. Excellent organizational and communication skills

Basic Salary: 35k to 150k & Uncapped incentives
Location: Johar Town, near UCP, Lahore
Transport Allowance Provided
Shifts: Morning: 11:00 AM – 8:00 PM
Evening: 9:00 PM – 5:00 AM

Minimum Qualification: Matric/Inter
Freshers are welcome – No experience needed!

Why Join Us?
Comfortable & Safe Office Environment
Growth Opportunities
Quick Hiring & On-the-Spot Interviews

Limited seats – Join immediately!

1. Excellent communication and interpersonal skills
2. Strong listening and problem-solving abilities
3. Patience and empathy when dealing with customers
4. Ability to work in a fast-paced environment
5. Strong verbal and written English skills (if applicable)
6. Adaptability and flexibility
7. Basic technical skills

Additionally, consider soft skills like:

1. Positive attitude
2. Teamwork and collaboration
3. Time management
4. Conflict resolution

Job Title: Customer Service Representative

Shift timings: 4 hours (7:00 PM to 11:00 PM)

Job Type: Part-time

Job Description:

We are seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives. As a CSR, you will play a crucial role in ensuring our customers receive exceptional service and support. We offer flexible timings to accommodate various schedules, making it an ideal opportunity for students and working professionals.

Responsibilities:

1. Answer incoming customer inquiries via phone in a timely and professional manner.
2. Provide accurate information about products, services, and company policies.
3. Resolve customer complaints and issues with patience and empathy.
4. Collaborate with other team members and departments to ensure customer satisfaction.
5. Continuously update knowledge of products, services, and industry trends.

What We Offer:

1. Flexible timings to accommodate various schedules.
2. Competitive pay rates.
3. Opportunities for career growth and development.
4. Supportive and collaborative work environment.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter. Please include "CSR - Flexible Timings" in the subject line. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.

Thank you for considering Lycan Communication as your potential employer. We look forward to reviewing your application!

Requirements:

1. Previous customer service experience is preferred but not required.
2. Excellent verbal and written communication skills.
3. Strong problem-solving and decision-making abilities.
4. Ability to work independently and as part of a team.
5. Proficient in using computer systems and customer service software.