345 Support Associate jobs in Pakistan

The Peer Support & Academic Support Lab Coordinator will oversee both the Peer Ambassador Leader (PALs) program and the Academic Support Lab (ASL). The role involves coordinating PALs recruitment, training, and performance tracking, while also managing the ASL’s logistical and operational needs. The position requires close collaboration with faculty, students, and the Dean’s Office to enhance peer mentoring and academic support structures.

Key Accountabilities:


Peer Support (PALs Program) Management:

• Oversee the recruitment, onboarding, and training of PALs, ensuring they are well-equipped to mentor students
• Manage PALs performance tracking through Zambeel notes analysis, ensuring consistent and quality interactions with mentees.
• Monitor mandatory PALs meetings, tracking attendance and engagement levels.
• Process and manage PALs payments, ensuring accurate documentation and timely disbursement.
• Develop and implement feedback mechanisms to assess the effectiveness of the PALs program and propose improvements.
• Maintain strong coordination with faculty advisors and administrative teams to align peer mentoring with student needs.
• Assist in planning and executing engagement activities, workshops, and training sessions for PALs.
  

Academic Support Lab (ASL) Coordination:

• Operational & Logistical Management:
  o Ensure smooth daily operations of the ASL, including scheduling, resource allocation, and facility management.
  o Develop and maintain a structured timetable for tutoring sessions, workshops, and office hours.
  o Implement policies for lab usage, student engagement, and tutor scheduling.
• Data Management & Analysis:
  o Maintain student records related to academic support services, tracking attendance, participation, and progress.
  o Run analyses on student performance data to assess the effectiveness of tutoring programs and identify academic challenges.
  o Generate periodic reports for the Dean’s Office and faculty to assist in curriculum adjustments and support mechanisms.
  o Develop dashboards and visual reports to track the utilization and impact of the ASL.
• Faculty & Tutor Coordination:
  o Act as the primary liaison between faculty and tutors, ensuring clear communication of expectations.
  o Assist in the recruitment, onboarding, and training of tutors in collaboration with faculty.
  o Organize meetings and feedback sessions with tutors to continuously improve student engagement.
• Administrative & Communication Responsibilities:
  o Draft and distribute announcements, schedules, and guidelines related to both the ASL and PALs program.
  o Maintain documentation of lab and peer support procedures, policies, and reports.
  o Communicate with students about available academic support services and encourage participation.
  o Respond to student queries regarding academic support programs.
• Continuous Improvement & Development:
  o Monitor best practices in peer mentoring and academic support services, recommending improvements where necessary.
  o Work on special projects assigned by the Dean’s Office to improve lab operations and peer mentoring structures.

Knowledge & Skills:

• Technical Skills:
  o Proficiency in data analysis tools (Excel, Google Sheets, BI tools).
  o Experience with student management and engagement tracking systems (e.g., Zambeel).
  
• Soft Skills:
  o Strong organizational, communication, and problem-solving skills.
  o Ability to work effectively with faculty, students, and administrative teams.
  o High level of attention to detail in managing student data and ensuring confidentiality

Behaviours:

• Punctuality and Attendance
  • Consistently arrives on time
  • Maintains good attendance record
  
• Professionalism
  • Demonstrates respect and integrity
  • Adheres to organizational policies and dress code
  

Teamwork and Collaboration

• Cooperates effectively with team members
• Willingly shares knowledge and supports others

• Communication Skills
  • Communicates clearly and respectfully
  • Listens actively and responds appropriately
  
• Adaptability and Flexibility
  • Open to feedback and change
  • Adapts well to new situations and challenges
• Work Ethic
  • Takes initiative and shows responsibility
  • Meets deadlines and follows through on commitments
  

Conflict Resolution and Attitude

• Handles disagreements professionally
• Maintains a positive and solution-focused attitude

Education:
Masters/ 4-year bachelor's degree from an HEC recognized university

Experience:

1-2 years of relevant experience

What We Offer:

LUMS offers a dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role. You will have the opportunity to learn and interact with the best academic minds in Pakistan, as well as to work with highly experienced professionals.

We believe in the pursuit of knowledge, provide the freedom to explore across different disciplines and value the diverse expression of all community members for mutual learning and advancement.

The LUMS campus offers all the facilities and amenities of a world-class university, including a Sports Complex offering international standard courts for badminton, squash, tennis, basketball and volleyball, a FINA certified 25M swimming pool, and separate gyms for women and men. In addition to the LUMS Dining Center, there is a variety of eateries across campus offering popular cuisines, a breath-taking mosque, a medical center, the LUMS Library, car parking as well as transport facilities for females, and a professionally run Day Care Center for children of community members.

Discounts:

LUMS also provides a wide range of corporate discounts and internal educational discounts to its community as a token of each member’s value to our community. Our internal educational discounts include waiver of undergraduate tuition fees of employees’ children studying at LUMS, scholarships for master’s programs in several schools, and executive development programs offered by the nationally recognized Rausing Executive Development Center (REDC).

LUMS is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace for all our employees. We do not discriminate on the basis of gender, race, religion, caste, ethnicity, age, non-disqualifying physical or psychological disability or social status. Candidates belonging to minority groups are encouraged to apply.

Job Title: LinkedIn Support Associate

Location: Remote

Salary: PKR 8,000 - PKR 12,000 per month

Job Type: Part-time

Job Description:

We are excited to offer a unique opportunity for individuals with an established LinkedIn account (minimum 1 year old, with 100+ connections) to join our team as a LinkedIn Support Associate. This role is ideal for those looking for a flexible part-time position that requires minimal weekly commitment.

Responsibilities:

1. Allow the company to utilize your LinkedIn account for recruitment, client outreach, and business growth initiatives.
2. Collaborate with our team to enhance the company's online presence.

Requirements:

1. A LinkedIn account that is at least one year old with a minimum of 100 connections.
2. A commitment of only 1-2 hours per week may be required.

Benefits:

1. Competitive salary in the range of PKR 8,000 to PKR 12,000 per month.
2. Flexible working hours.
3. Payment can be done via Easypaisa, Jazz-Cash, or Bank Transfer.

If you are interested in this opportunity, please reply with the following details via email:

1. Your Full Name
2. Your LinkedIn Account Profile
3. Your Email Address
4. Your Contact Information
5. Your Facebook ID

One of our representatives will reach out to you shortly!

Job Specification : LinkedIn Account with 1 or more years and willingness to share the LinkedIn account for Company's marketing, recruitment, and promotion services.

Job Rewards and Benefits : Incentive Bonus

Manage accounts of Brand Activation clients. Help clients develop consumer contact strategies, media plans and solutions to creative, logistical, and technical problems. He / she will be responsible for monitoring project timelines through close coordination with different departments to deliver the timelines.

Good negotiation skills will be required to convince the client and get buy-in from internal team for timely delivery.

Information Technology and Services - Lahore, Pakistan

We are looking for a females candidate for the position of Client Services Coordinator. Job includes contacting clients, confirming meeting times, meeting their requirements and setting up their schedule for documentations.

We work in the e-commerce services like (Amazon, TEMU, Ali Express). Our clients are looking to setup their accounts and businesses in these platforms. Your job will be to walk them through the process and prepare any documentation required for the accounts.

This job may also involve travelling to Regional Passport Office. Travel Allowance will be provided. Handsome bonuses will also be provided upon meeting the client's satisfaction.

Great Communication skills in URDU.

Computer Skills

Microsoft Office

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Position Overview

The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects.

Position Overview

The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects.

Responsibilities

• Act as the primary point of contact for key clients, facilitating clear and effective communication between clients and internal teams
• Build and maintain strong, long-lasting client relationships by understanding their business objectives, challenges, and needs
• Oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget
• Address and resolve client issues and concerns promptly, ensuring positive outcomes and maintaining client trust
• Prepare detailed monthly reports on project status, performance metrics, and client feedback, providing insights and recommendations for improvement
• Identify opportunities for account growth and new business development and support the preparation of proposals and pitches
• Stay informed about industry trends and client markets to offer valuable insights and recommendations to the internal team and client
  
  

• Bachelor’s degree in marketing, Business Administration, Communications, or a related field.
  
  

• Minimum 2 years of experience in client services, and mainstream advertising agencies
  
  

• Can-do Attitude
• Strong communication and interpersonal skills
• Proven team management abilities
• A collaborative and proactive approach
• Client-focused mindset
• Excellent organizational and project management skills
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Strategic thinking and problem-solving capabilities
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Internet Publishing

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Karachi Division, Sindh, Pakistan 3 months ago

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Attend meetings with Client companies (mostly you will have to fly to Karachi)
Promote business to potential client companies.·
Act as a liaison between company and Clients.·
Satisfy client queries and stay in touch with them.

Must have excellent communication skills.·
Must be able to travel and stay out stations for business trips.·
Should be comfortable dealing with clients.·
Should have some experience in Client services, business development or public relations

Information Technology and Services - Islamabad, Pakistan

Job Summary: To efficiently operate the account. Ensure timely delivery on all aspects from artwork to billings, leading to timely flow of meetings/work.

1. Initialing work
2. Preparation of time table to ensure work comes forward on time
3. Planning meetings and presentations, preparing and circulating the agenda
4. Ensuring all records are kept and requisitions issued
5. Preparation and understanding of creative/media briefs and submissions well in time
6. Evaluating submissions from all departments against the brief
7. Ensuring work is completed according to the time table
8. Ability to anticipate deviations from normal processes and take corrective actions
9. Responsible for all outputs on his/her accounts
10. Control and report on all aspects to immediate boss

1. Management graduate
2. Thorough knowledge of the process involved in agency functioning
3. Knowledge of the industry/client brands
4. Knowledge of managing workflow
5. Basic understanding of the functioning of support departments
6. High on the learning curve

1. Common sense and curiosity
2. Excellent interpersonal skills (both within team and department)
3. Communication skills
4. Extremely organized
5. Ability for parallel processing of jobs
6. Presentation skills
7. Negotiation skills
8. Persuasion skills

Information Technology and Services - Karachi, Pakistan