4 Specialist Administrator jobs in Pakistan

Who We Are:

ICE Consulting is a leading Managed IT Services provider, offering comprehensive IT solutions since 1997. We specialize in supporting small to medium-sized enterprises by providing superior managed IT services, which include network security, UNIX/Linux & Windows engineering, system and database administration, help desk support, and VoIP support. We are committed to delivering excellent service and are looking for passionate professionals to join our dynamic team.

Who You Are:

You are an enthusiastic and tech-savvy individual ready to advance your career as a Desktop Technician/Junior Systems Administrator. With experience in helpdesk support, you have progressed from Level 1 to Level 3 and become a trusted resource for your colleagues. You enjoy providing support to a diverse user base of over 700 individuals, including executives and administrative staff, and you excel in navigating complex IT environments. Your background includes proficiency in both Windows and Apple systems, and you have experience with Windows Server 2008/2012 and various production environments.

About the Role:

This position, based at our corporate offices, involves working autonomously and within small teams to establish, diagnose, repair, maintain, and upgrade hardware and computer systems. You will communicate with colleagues through phone, email, and face-to-face interactions. Additionally, you will keep track of software and equipment inventories while providing tech support for our clients' networks, ensuring robust network security, and educating employees on best practices for computer usage and maintenance.

Requirements:

• A minimum of 4 years of hands-on experience in a relevant position
• A Bachelor’s degree in Computer Science or a related field
• Proficient in providing support for MacBook systems
• Strong knowledge of Windows 7 and more recent versions
• Experience with mobile device support
• Solid background in desktop support and customer service
• Familiarity with Mobile Device Management (MDM) solutions, such as Workspace One or Mas360
• Experience with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) tools, like Okta or OneLogin
• Confidence in troubleshooting a wide variety of IT issues
• Proficiency with Windows Server 2008 and newer
• Experience with hosted services including Gmail and Office 365
• Knowledge of security software such as Symantec and ESET Antivirus
• Experience with printing services and management
• Familiarity with Group Policy Objects (GPOs)
• Experience with VERITAS Backup Executive for data backup
• Knowledge of hosted VoIP service providers like Ring Central or Vonage
• Ability to produce clear, concise, and well-organized documentation

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Chartered in 1983, Aga Khan University (AKU) is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact and access; and AKU is a model of academic excellence and an agent of social change.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities

The Manager, Strategy and Administration will play a key role in supporting the Office of the President by overseeing strategic initiatives, ensuring effective monitoring and reporting, and managing key administrative functions. The incumbent will work closely with senior colleagues to track progress against the strategic plan and institutional priorities, prepare high-level reports and presentations, and contribute to the efficient operation of the President’s Office.

Key Responsibilities:

Strategy Development, Monitoring, and Reporting

• Supporting the implementation of AKU’s Strategic Plan by tracking progress against key objectives and initiatives.
• Developing and maintaining dashboards to provide real-time insights into institutional performance.
• Conducting research and analysis to support the development of strategic initiatives and business plans.
• Working with key stakeholders across AKU to align institutional goals and strategies.
• Ensuring timely and accurate reporting of strategic priorities to the President and senior leadership.

Board and Leadership Support

• Assisting in the preparation of Board papers, briefing notes, and reports for the President and senior leadership.
• Developing high-quality presentations for key institutional forums, including the Board of Trustees, President’s Council, and other executive meetings.
• Liaising with various departments to gather relevant data and insights required for Board and leadership discussions.
• Supporting follow-up actions from Board meetings, ensuring alignment with AKU’s strategic priorities.

Office Operations and Administration

• Providing oversight and coordination for the administrative functions of the Office of the President.
• Ensuring smooth execution of office operations, including workflow management, documentation, and communication.
• Managing key institutional processes such as scheduling and coordination of high-level meetings.
• Supporting budget planning and resource allocation for the Office of the President.

Requirements

Qualifications and Experience:

• Master’s degree in business administration, Public Policy, Finance, Economics, or a related field.
• Minimum of 7–10 years of experience in strategic planning, administration, or a similar role, preferably in a university, healthcare, or non-profit setting.
• Strong understanding of strategy development, monitoring frameworks, and performance reporting.
• Experience in developing board reports, executive presentations, and high-level communication materials.
• Proven ability to manage multiple tasks, work under pressure, and meet deadlines in a fast-paced environment.

Skills and Competencies:

• Excellent analytical, problem-solving, and strategic thinking skills.
• Strong written and verbal communication skills, with the ability to present complex information clearly.
• Proficiency in data visualization tools and dashboard reporting.
• Exceptional organizational and project management skills.
• Ability to interact effectively with senior leadership, faculty, and external stakeholders.
• High level of professionalism, discretion, and integrity in handling confidential information.

To Apply

Please send your detailed CV to and mention the position number 10054331 in the subject line. Only shortlisted candidates will be contacted.

Comprehensive employment reference checks will be conducted.

Applications should be submitted latest by March 11, 2025 .

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Chartered in 1983, Aga Khan University (AKU) is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact and access; and AKU is a model of academic excellence and an agent of social change. As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment. Responsibilities

The Manager, Strategy and Administration will play a key role in supporting the Office of the President by overseeing strategic initiatives, ensuring effective monitoring and reporting, and managing key administrative functions. The incumbent will work closely with senior colleagues to track progress against the strategic plan and institutional priorities, prepare high-level reports and presentations, and contribute to the efficient operation of the President’s Office. Key Responsibilities: Strategy Development, Monitoring, and Reporting

Supporting the implementation of AKU’s Strategic Plan by tracking progress against key objectives and initiatives. Developing and maintaining dashboards to provide real-time insights into institutional performance. Conducting research and analysis to support the development of strategic initiatives and business plans. Working with key stakeholders across AKU to align institutional goals and strategies. Ensuring timely and accurate reporting of strategic priorities to the President and senior leadership. Board and Leadership Support

Assisting in the preparation of Board papers, briefing notes, and reports for the President and senior leadership. Developing high-quality presentations for key institutional forums, including the Board of Trustees, President’s Council, and other executive meetings. Liaising with various departments to gather relevant data and insights required for Board and leadership discussions. Supporting follow-up actions from Board meetings, ensuring alignment with AKU’s strategic priorities. Office Operations and Administration

Providing oversight and coordination for the administrative functions of the Office of the President. Ensuring smooth execution of office operations, including workflow management, documentation, and communication. Managing key institutional processes such as scheduling and coordination of high-level meetings. Supporting budget planning and resource allocation for the Office of the President. Requirements

Qualifications and Experience: Master’s degree in business administration, Public Policy, Finance, Economics, or a related field. Minimum of 7–10 years of experience in strategic planning, administration, or a similar role, preferably in a university, healthcare, or non-profit setting. Strong understanding of strategy development, monitoring frameworks, and performance reporting. Experience in developing board reports, executive presentations, and high-level communication materials. Proven ability to manage multiple tasks, work under pressure, and meet deadlines in a fast-paced environment. Skills and Competencies: Excellent analytical, problem-solving, and strategic thinking skills. Strong written and verbal communication skills, with the ability to present complex information clearly. Proficiency in data visualization tools and dashboard reporting. Exceptional organizational and project management skills. Ability to interact effectively with senior leadership, faculty, and external stakeholders. High level of professionalism, discretion, and integrity in handling confidential information. To Apply

Please send your detailed CV to



and mention the position number

10054331

in the subject line. Only shortlisted candidates will be contacted. Comprehensive employment reference checks will be conducted. Applications should be submitted latest by

March 11, 2025 .

#J-18808-Ljbffr