821 Software Solutions Crm jobs in Pakistan

CRM Specialist

Lahore, Punjab Starzplay Arabia

Posted 14 days ago

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Job Description

Job Description for CRM Specialist

Who We Are

Are you looking for a challenge that offers experience in Agile environments? Do you want to learn about the latest technologies involved in the OTT video streaming ecosystem? Do you want to work in an international environment? STARZPLAY offers you all of these challenges and more!

STARZPLAY is a subscription video-on-demand service headquartered in Dubai and available in 20 countries across the MENA region. Our service streams thousands of blockbuster Hollywood movies, TV shows, documentaries, kids’ entertainment, and dedicated Arabic content to subscribers in the region. This makes us the region's fastest-growing SVOD and LIVE Sports streaming service.

Job Overview

The STARZPLAY team is expanding, and we are looking for an experienced CRM Specialist to join our team. In this role, you will report to the Head of CRM and be responsible for executing and optimizing CRM campaigns to enhance customer engagement and retention. The ideal candidate will have hands-on experience with Martech platforms and a technical background in HTML is a plus.

Responsibilities

  • Execute and optimize CRM campaigns using platforms like CleverTap, MoEngage, Braze, WebEngage, Insider, or similar tools.
  • Develop and deploy automated, triggered, and journey-based CRM campaigns.
  • Plan and execute mass and segmented manual campaigns.
  • Track and own key engagement metrics related to user engagement, churn, and reactivation.
  • Collaborate with cross-functional teams to enhance user experience and drive engagement.
  • Conduct A/B testing and analyze user data to identify opportunities for improvement.
  • Maintain and improve data management processes, ensuring accuracy and consistency.
  • Act as a liaison between the IT and CRM teams to identify and target specific consumer segments.
  • Partner with stakeholders to inform and align them on upcoming data management initiatives.
  • Stay updated on best practices and new trends in CRM and customer engagement.

Requirements

  • Bachelor's degree in marketing, business, or a related field.
  • 3+ years of hands-on experience in CRM tools like CleverTap, MoEngage, Braze, WebEngage, Insider, or similar platforms.
  • Proficiency in creating and managing personalized, data-driven campaigns.
  • Basic knowledge of HTML for email or campaign customization is highly preferable.
  • Strong analytical and problem-solving skills.
  • Experience with A/B testing and analyzing user behavior data.
  • Excellent communication and interpersonal skills.
  • Familiarity with subscription-based business models is a plus.
  • Fluency in Arabic is a plus but not mandatory.

Why Work at STARZPLAY?

At STARZPLAY, we look for bold, creative, and innovative individuals with a passion for technology.

We offer:

  • A competitive compensation package.
  • An environment that is constantly evolving, exposing you to new market trends and innovations.
  • Opportunities to contribute to our exciting platform and projects.

If you are a detail-oriented CRM Specialist with a knack for customer engagement and retention, we encourage you to apply for this exciting opportunity at STARZPLAY!

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CRM Specialist

Islamabad, Islamabad Fortray Global Services Ltd

Posted 14 days ago

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Job Description

Job Description

About Us:

With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services. As IT Recruiters, we connect top talent with global opportunities in the digital technology sector, offering contract, temporary, and permanent placements across various industries, roles, salaries, and locations. Our specialized teams ensure your recruitment or job search benefits from seasoned experts who deeply understand your sector. Fortray is also a global online boot camp, helping career changers gain vital digital skills in just four weeks, opening doors to lucrative tech careers.

Our rigorous curriculum covers cybersecurity, Cloud computing, Data analytics, Coding, Project Management, DevOps, AI/ML, and more. Practical, hands-on learning and mentorship from industry experts result in a remarkable 95% placement rate. With over 1,000 monthly live classes, real-world projects, and extensive resources, Fortray stands out. Our mentorship program, flexible schedules, and 1:1 career coaching guide your success. Join 1,000+ satisfied graduates on their journey to tech careers through Fortray.

Additionally, as a Managed Service Provider (MSP), we offer global managed IT services, including cybersecurity, cloud solutions, and IT consultancy, tailored to businesses of all sizes, emphasizing user centricity from consultation to ongoing support, ensuring seamless technology operations.

Purpose of the Job – Overview

Job Title: CRM Specialist

Location: Fully Remote

Must have a 2 to 3 Hours Backup, 22 to 24” Monitor with HDMI Cable, Table, Chair and Quiet place to work.

Timings:

• Monday to Friday: 9 AM to 6 PM BST
• Saturday: 10 AM to 3 PM BST

Job Summary:

We are looking for a CRM Specialist with expertise in Microsoft Dynamics 365 CRM to manage, optimize, and enhance our customer relationship management system. The ideal candidate will play a critical role in streamlining sales, marketing, and customer service processes, ensuring smooth CRM operations, and driving business growth.

Key Responsibilities:

  • CRM Administration: Manage and configure Microsoft Dynamics 365 CRM , including workflows, customizations, dashboards, and reporting.
  • Process Optimization: Analyze business processes and recommend improvements using CRM automation, integration, and customization.
  • User Support & Training: Provide technical support, troubleshooting, and training for CRM users.
  • Data Management: Ensure data integrity, accuracy, and security by implementing best practices in CRM data governance.
  • Customization & Development: Work with developers to enhance CRM functionality using PowerApps, Power Automate, and custom scripts .
  • Integration: Integrate Microsoft Dynamics 365 with other business applications such as ERP, marketing automation tools, and third-party APIs.
  • Reporting & Analytics: Generate insightful reports and dashboards to support business decision-making.
  • Compliance & Security: Ensure CRM configurations comply with data privacy and security regulations.

Requirements:

  • Education: Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
  • Experience: 2 years of hands-on experience with Microsoft Dynamics 365 CRM .
  • Soft Skills:
    • Strong analytical and problem-solving skills.
    • Excellent communication and stakeholder management abilities.
    • Ability to work independently and collaborate with cross-functional teams.
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CRM Specialist

Punjab, Punjab Maxremind

Posted 14 days ago

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Job Description

Job Description :

Urgent Hiring!
At MaxRemind Pvt Ltd, we're on the lookout for a CRM Specialist to join our team.
Email your CV to apply. We're excited to explore the possibilities with you!

Job Specification :

Responsibilities:

  1. Excellent communication skills
  2. Proficiency in the American accent
  3. Smooth grip on documentation
  4. Sound knowledge about Relationship lead & Sale management
  5. Flexible hours following USA TIME ZONE
Job Rewards and Benefits :

Health Insurance, Leaves, Medical

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CRM Specialist

Lahore, Punjab Starzplay Arabia

Posted 18 days ago

Job Viewed

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Job Description

Job Description for CRM Specialist Who We Are Are you looking for a challenge that offers experience in Agile environments? Do you want to learn about the latest technologies involved in the OTT video streaming ecosystem? Do you want to work in an international environment? STARZPLAY offers you all of these challenges and more! STARZPLAY is a subscription video-on-demand service headquartered in Dubai and available in 20 countries across the MENA region. Our service streams thousands of blockbuster Hollywood movies, TV shows, documentaries, kids’ entertainment, and dedicated Arabic content to subscribers in the region. This makes us the region's fastest-growing SVOD and LIVE Sports streaming service. Job Overview The STARZPLAY team is expanding, and we are looking for an experienced CRM Specialist to join our team. In this role, you will report to the Head of CRM and be responsible for executing and optimizing CRM campaigns to enhance customer engagement and retention. The ideal candidate will have hands-on experience with Martech platforms and a technical background in HTML is a plus. Responsibilities Execute and optimize CRM campaigns using platforms like CleverTap, MoEngage, Braze, WebEngage, Insider, or similar tools. Develop and deploy automated, triggered, and journey-based CRM campaigns. Plan and execute mass and segmented manual campaigns. Track and own key engagement metrics related to user engagement, churn, and reactivation. Collaborate with cross-functional teams to enhance user experience and drive engagement. Conduct A/B testing and analyze user data to identify opportunities for improvement. Maintain and improve data management processes, ensuring accuracy and consistency. Act as a liaison between the IT and CRM teams to identify and target specific consumer segments. Partner with stakeholders to inform and align them on upcoming data management initiatives. Stay updated on best practices and new trends in CRM and customer engagement. Requirements Bachelor's degree in marketing, business, or a related field. 3+ years of hands-on experience in CRM tools like CleverTap, MoEngage, Braze, WebEngage, Insider, or similar platforms. Proficiency in creating and managing personalized, data-driven campaigns. Basic knowledge of HTML for email or campaign customization is highly preferable. Strong analytical and problem-solving skills. Experience with A/B testing and analyzing user behavior data. Excellent communication and interpersonal skills. Familiarity with subscription-based business models is a plus. Fluency in Arabic is a plus but not mandatory. Why Work at STARZPLAY? At STARZPLAY, we look for bold, creative, and innovative individuals with a passion for technology. We offer: A competitive compensation package. An environment that is constantly evolving, exposing you to new market trends and innovations. Opportunities to contribute to our exciting platform and projects. If you are a detail-oriented CRM Specialist with a knack for customer engagement and retention, we encourage you to apply for this exciting opportunity at STARZPLAY!

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CRM Specialist

Punjab, Punjab Maxremind

Posted 26 days ago

Job Viewed

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Job Description

Job Description :

Urgent Hiring! At MaxRemind Pvt Ltd, we're on the lookout for a CRM Specialist to join our team. Email your CV to apply. We're excited to explore the possibilities with you! Job Specification :

Responsibilities:

Excellent communication skills Proficiency in the American accent Smooth grip on documentation Sound knowledge about Relationship lead & Sale management Flexible hours following USA TIME ZONE Job Rewards and Benefits :

Health Insurance, Leaves, Medical

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CRM Specialist

Islamabad, Islamabad Fortray Global Services Ltd

Posted 26 days ago

Job Viewed

Tap Again To Close

Job Description

Job Description About Us: With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services. As IT Recruiters, we connect top talent with global opportunities in the digital technology sector, offering contract, temporary, and permanent placements across various industries, roles, salaries, and locations. Our specialized teams ensure your recruitment or job search benefits from seasoned experts who deeply understand your sector. Fortray is also a global online boot camp, helping career changers gain vital digital skills in just four weeks, opening doors to lucrative tech careers. Our rigorous curriculum covers cybersecurity, Cloud computing, Data analytics, Coding, Project Management, DevOps, AI/ML, and more. Practical, hands-on learning and mentorship from industry experts result in a remarkable 95% placement rate. With over 1,000 monthly live classes, real-world projects, and extensive resources, Fortray stands out. Our mentorship program, flexible schedules, and 1:1 career coaching guide your success. Join 1,000+ satisfied graduates on their journey to tech careers through Fortray. Additionally, as a Managed Service Provider (MSP), we offer global managed IT services, including cybersecurity, cloud solutions, and IT consultancy, tailored to businesses of all sizes, emphasizing user centricity from consultation to ongoing support, ensuring seamless technology operations. Purpose of the Job – Overview Job Title: CRM Specialist

Location: Fully Remote Must have a 2 to 3 Hours Backup, 22 to 24” Monitor with HDMI Cable, Table, Chair and Quiet place to work. Timings: • Monday to Friday: 9 AM to 6 PM BST • Saturday: 10 AM to 3 PM BST Job Summary: We are looking for a

CRM Specialist

with expertise in

Microsoft Dynamics 365 CRM

to manage, optimize, and enhance our customer relationship management system. The ideal candidate will play a critical role in streamlining sales, marketing, and customer service processes, ensuring smooth CRM operations, and driving business growth. Key Responsibilities: CRM Administration:

Manage and configure

Microsoft Dynamics 365 CRM , including workflows, customizations, dashboards, and reporting. Process Optimization:

Analyze business processes and recommend improvements using CRM automation, integration, and customization. User Support & Training:

Provide technical support, troubleshooting, and training for CRM users. Data Management:

Ensure data integrity, accuracy, and security by implementing best practices in CRM data governance. Customization & Development:

Work with developers to enhance CRM functionality using

PowerApps, Power Automate, and custom scripts . Integration:

Integrate

Microsoft Dynamics 365

with other business applications such as ERP, marketing automation tools, and third-party APIs. Reporting & Analytics:

Generate insightful reports and dashboards to support business decision-making. Compliance & Security:

Ensure CRM configurations comply with data privacy and security regulations. Requirements: Education:

Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field. Experience:

2 years of hands-on experience with

Microsoft Dynamics 365 CRM . Soft Skills:

Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to work independently and collaborate with cross-functional teams.

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CRM Specialist / Pakistan

Islamabad, Islamabad Circles

Posted today

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Job Description

Join to apply for the CRM Specialist / Pakistan role at Circles .

Get AI-powered advice on this job and more exclusive features.

About Us
Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to launch or refresh digital brands and accelerate their transformation into techcos.

Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group, AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions globally.

Besides Its SaaS Business, Circles Operates Two Distinct Businesses

  • Circles.Life: A digital lifestyle telco brand based in Singapore, powered by Circles’ SaaS platform, leading in Singapore with numerous awards.
  • Jetpac: Travel tech solutions provider offering seamless eSIM roaming for over 200 destinations, awarded Travel eSIM of the Year.
Circles is backed by global investors like Peak XV Partners, Warburg Pincus, Founders Fund, and EDBI.

Job Purpose & Responsibilities
Design, create, and execute campaigns & digital journeys. Core responsibilities include:
  • Collaborate with teams to design targeted campaigns for retention, upsell, and cross-sell
  • Manage campaign calendars and optimize channel effectiveness
  • Monitor campaigns for issues and anomalies
  • Analyze customer data for insights
  • Address management questions and identify revenue opportunities
  • Conduct A/B testing and campaign analysis
  • Create deep dive trackers for customer lifecycle stages
Job Specific Skills
  • Knowledge of campaign management tools & digital CRM
  • Experience with SQL, R/Python, and programming languages (preferable)
  • Experience with BI visualization tools like Looker, Tableau, Power BI, Qlik (preferable)
  • Knowledge of ETL, Data warehousing, Cloud, Big Data (plus)
  • Advanced Excel skills
Job Generic Skills
  • Strong statistical concepts
  • Good presentation and task management skills
  • Stakeholder management
Education
Minimum Bachelors in Business Administration, Computer Science, or similar.

Work Experience
1-3 years of relevant experience; telecom experience is a plus.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Advertising, Business, Marketing
Industries
  • Software Development

This job posting is active; no indications of expiration are present.

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CRM Specialist / Data Anatyst

Islamabad, Islamabad Mamango

Posted 20 days ago

Job Viewed

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Job Description

Responsibilities:

  1. Gather, create and document current and future business process flows.
  2. Create clear, concise and complete functional specifications & requirements documents.
  3. Conduct testing and evaluation to ensure quality and consistency.
  4. Train user personnel in the use of the system.
  5. Prepare and analyze data conversion requirements.
  6. Import new contacts we get from different sources into the CRM.
  7. Ensure data validity and prevent duplication of contacts.
  8. Regularly report on tracked revenue, conversion rate and various other metrics to management.
  9. Create reports, forms and other deliverables for projects and tickets.
  10. Be a self-starter with the ability to handle multiple tasks and priorities.
  11. Conduct a complete salesforce internal audit.
  12. Complete an in-depth analysis of salesforce CRM.
  13. This is a project-based job opportunity.
Job Specification
  1. Must have excellent communication skills.
  2. Confident.
  3. Sharp and active.
  4. Verbal communication should be clear.
  5. Hardworking.
  6. Know how to work as a team.
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CRM Specialist / Data Anatyst

Islamabad, Islamabad Mamango

Posted 26 days ago

Job Viewed

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Job Description

Responsibilities: Gather, create and document current and future business process flows. Create clear, concise and complete functional specifications & requirements documents. Conduct testing and evaluation to ensure quality and consistency. Train user personnel in the use of the system. Prepare and analyze data conversion requirements. Import new contacts we get from different sources into the CRM. Ensure data validity and prevent duplication of contacts. Regularly report on tracked revenue, conversion rate and various other metrics to management. Create reports, forms and other deliverables for projects and tickets. Be a self-starter with the ability to handle multiple tasks and priorities. Conduct a complete salesforce internal audit. Complete an in-depth analysis of salesforce CRM. This is a project-based job opportunity. Job Specification

Must have excellent communication skills. Confident. Sharp and active. Verbal communication should be clear. Hardworking. Know how to work as a team.

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Crm & Automation Specialist

Lahore, Punjab Hexa Tech Solution

Posted 3 days ago

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Job Description

Hexa Tech Solution is seeking a highly skilled and experienced GoHighLevel (GHL) Expert to join their CRM and automation team. This is a full-time on-site position, exclusively for candidates located in or near Central Park Housing Scheme, Ferozepur Road, Lahore.

The selected candidate will be responsible for setting up CRM systems, building automated funnels, managing campaign workflows, and utilizing GoHighLevel tools effectively.


Key Responsibilities:



Setup and management of CRM systems using GoHighLevel


Funnel building and workflow automation


Managing and optimizing calendars, pipelines, and forms


Creating and maintaining triggers, campaign automations, and dashboards


Collaborating with teams to improve system efficiencies and processes


Ensuring punctuality and detail orientation in task execution




Key Requirements:



Minimum 2 years of hands-on GoHighLevel (GHL) experience


Strong skills in:



Funnels & workflow automation


Calendars, pipelines, forms


Triggers, campaigns, dashboards




Effective English communication and team collaboration


Must be detail-oriented, punctual, and a strong team player


Must be available for on-site work daily


Applicants from distant areas (like DHA, Bahria Town, or out-of-city) are discouraged from applying

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