78 Sindh Bank jobs in Sindh

Head Of Claims Jobs In Sindh Bank In Karachi - Jul 17, 2019

Last Date:

Published Date:

Country: Pakistan

Province: Sindh

Job City: Karachi

Job Type: Contract Basis

Salary: 0 PKR

Working Hours: 8 Hours

Profession: Head Of Claims

Qualification: MASTER

Job Industry: Banking

Organization Type: Banking

Organization: Sindh Bank

Newspaper: Jang

Head Of Claims Jobs In Sindh Bank In Karachi was published in Jang Jobs on 17 Jul 2019. As per Head Of Claims Jobs In Sindh Bank In Karachi details, there is a Contract Basis job in Sindh Bank for job seekers with a Master qualification.

The last date to apply for Sindh Bank jobs in Karachi for Head Of Claims jobs is 29 Jul 2019. Working hours for Head Of Claims in Sindh Bank are 8 hours a day and 40 hours a week. Head Of Claims job is related to Banking Industry Jobs.

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Head Of Claims Jobs In Sindh Bank In Karachi - Jul 17, 2019

Last Date:

Published Date:

Country:

Pakistan Province:

Sindh Job City:

Karachi Job Type:

Contract Basis Salary:

0 PKR Working Hours:

8 Hours Profession:

Head Of Claims Qualification:

MASTER Job Industry:

Banking Organization Type:

Banking Organization:

Sindh Bank Newspaper:

Jang Head Of Claims Jobs In Sindh Bank In Karachi was published in Jang Jobs on 17 Jul 2019. As per Head Of Claims Jobs In Sindh Bank In Karachi details, there is a Contract Basis job in Sindh Bank for job seekers with a Master qualification. The last date to apply for Sindh Bank jobs in Karachi for Head Of Claims jobs is 29 Jul 2019. Working hours for Head Of Claims in Sindh Bank are 8 hours a day and 40 hours a week. Head Of Claims job is related to Banking Industry Jobs.

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Overview

Direct message the job poster from Weaves Corporation Limited. This role focuses on Customer Service, managing customer complaints, ensuring timely resolutions, and enhancing service processes. Responsibilities

Managing customer inquiries escalated beyond First Response Units (FRU), ensuring prompt and accurate resolution through the CRM system by addressing inquiries across all platforms and maintaining up-to-date CRM tickets. Meeting productivity targets and maintaining a high Quality Assurance Score and reducing Average Handle Time (AHT). Ensure a positive Customer Experience by staying updated with product knowledge, ultimately leading to a good Quality Assurance (QA) Score. Providing feedback and suggestions to improve customer support processes and enhance the overall customer experience. Qualifications

Bachelor’s preferably in a related field. Experience

3–5 years of experience in Customer Service/Customer Support. Seniority level

Associate Employment type

Full-time Job function

Customer Service, Information Technology, and Quality Assurance Industries

Retail and Transportation, Logistics, Supply Chain and Storage Get notified about new Customer Service Specialist jobs in

Karāchi, Sindh, Pakistan . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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We are looking for a passionate and driven Customer Service Representative to join our growing team. Job Summary As a Customer Service Representative at Lunara, you will be the first point of contact for our customers. Your primary responsibility is to provide exceptional support, addressing customer inquiries, resolving issues, and ensuring a positive experience with our products and services. You will work closely with the customer service team and other departments to uphold our commitment to customer satisfaction. Key Responsibilities Customer Interaction:

Serve as the primary point of contact for customers, providing personalized assistance across multiple channels,

including phone

, email, live chat, and social media. Ensure each interaction reflects Lunara’s commitment to exceptional service. Respond to customer inquiries via

phone

, email, live chat, and social media in a timely and professional manner. Issue Resolution:

Diagnose, troubleshoot, and resolve a wide range of customer issues related to Lunara's digital wallet, loans, investment products, and payment services. Collaborate with technical teams when necessary to resolve complex issues. Product Knowledge:

Develop an in-depth understanding of Lunara’s fintech offerings, including new product updates and feature launches. Educate customers on how to best utilize Lunara’s products to meet their financial needs. Customer Education:

Proactively engage with customers to provide information on Lunara’s financial products, helping them make informed decisions. Offer guidance on using features, managing accounts, and optimizing their financial activities. Onboarding Support:

Assist new customers during their onboarding process, ensuring a smooth and hassle-free experience. Guide customers through account setup, verification processes, and initial product usage. Customer Insight:

Identifying trends and recurring issues. Work with the Product and Development teams to suggest improvements and innovations based on customer insights. Compliance and Security:

Uphold Lunara’s standards for data privacy and security. Ensure all customer interactions and transactions comply with regulatory requirements, and handle sensitive information with utmost care. Escalation Management:

Identify and escalate high-priority issues or technical challenges to the appropriate department. Follow up to ensure timely and satisfactory resolution, keeping customers informed throughout the process. Knowledge Sharing:

Contribute to the continuous improvement of the Customer Service team by sharing best practices, updating internal knowledge bases, and mentoring new team members. Performance Tracking:

Monitor personal performance metrics, such as response time, resolution rate, and customer satisfaction scores. Strive to meet and exceed Lunara’s customer service goals. Customer Retention:

Identify opportunities to enhance customer loyalty by addressing concerns promptly and providing value-added services. Participate in initiatives aimed at increasing customer retention and satisfaction. Qualifications

Education:

High school diploma or equivalent (required). Bachelor’s degree in Business, Communications, or a related field (preferred). Experience:

1-2 years of experience in customer service, preferably in the fintech or technology sector. Skills: Excellent verbal and written communication skills. Strong problem-solving abilities with a focus on customer satisfaction. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM, Intercom, Notion, Slack and other customer support tools. Empathy and patience when dealing with customers. Technical Proficiency:

Basic understanding of fintech products and technology is a plus. Ability to write database queries and generate reports will be a plus ! Why Join Lunara?

Innovative Environment:

Be part of a dynamic team driving innovation in fintech. Career Growth:

Opportunities for professional development and career advancement. Work-Life Balance:

Flexible working hours and remote work options. Inclusive Culture:

Join a diverse and inclusive workplace that values collaboration and creativity. How to Apply

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and interest in the role to Lunara is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Teknika Corporation of Pakistan, Pakistan

Customer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be:

• helping to develop a customer service policy for an entire organisation;
• managing a team of customer services staff;
• handling face-to-face enquiries from customers.

Job Specification

Possible roles vary widely and job titles in customer services management include customer care manager, corporate services manager, customer relationship manager and customer operations manager. In each of these roles, customer service managers are expected to understand and satisfy their customers' requirements and exceed their expectations if possible.

Information Technology and Services - Karachi, Pakistan

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Job Description :

We are looking for a motivated and customer-focused Customer Service Representative to join our team. As a CSR, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience.

Job Specification :

Minimum qualification: Intermediate/A-Level

Prior customer service experience is a plus

Strong communication and interpersonal skills

Ability to multitask and manage time effectively

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Job Information

Division: Online

Age Bracket: 25-35 years

Position Available: 3

Shift Schedule: Mon-Sat 10:00 AM-7:00 PM

Area: Block 4, Clifton

Tejar is an unrivalled company running an online retail store to offer sustainable and everlasting consumer goods to those who want a massive improvement in their lifestyle. The store exudes a wide variety of products, with its baseline in electronics and touching the niche of beauty and fashion. Back-to-back product acquisitions from across the globe and huge model range of multitude products within an individual niche are some of the prominent reasons why we have a reliable customer base. With innovation and customer experience as our paradigm of operations and services, we are a rapidly-growing entity looking to expand our optimal team of doers.

Role Overview
Tejar is looking for a customer success specialist who is passionate about customer experience and nurturing long-term customer relations. The individual must be able to manage large amounts of incoming calls to take payment information and other pertinent data such as addresses and phone numbers. He/She will be responsible for catering to the customers’ queries about products and the company’s policies regulating around the products. He/She must be competent and active enough to communicate with customers through various channels.

Disclaimer: This is not a sales target based job.

Job Responsibilities

1. Cater to customers via chat support, emails, social media platforms, and calls with enthusiasm and active listening.
2. Meet customer success KPIs of response time, average handling time, and Customer Satisfaction (CSAT).
3. Identify issues with customers, investigate queries, and report issues and/or suggest potential ideas to improve the customer lifecycle.
4. Work with team members to test and improve performance using the Customer Relationship Management software.

Job Requirements

1. Bachelor’s degree (any).
2. Minimum of 2+ years of experience in customer support/service.
3. Proficiency in English and Urdu Languages.
4. Outstanding verbal and written communication skills.
5. Sound digital literacy and knowledge of CRMs and MS Office.
6. Flexibility and adaptability to cater to multicultural customers.
7. Resilient to learn and adapt new approaches to improve customer experience.
8. Background in the e-commerce industry is preferable.

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Customer Service Specialist
Royal Com Solutions & Softwares, Pakistan

Forward your Resume to or WhatsApp at .

Attention Job Seekers!
We are looking for individuals who are passionate about working in a Call Center and eager to earn money.

We need 3 Agents for our Night Shift USA-based campaign.
Shift: (Mon to Fri) 8:00 PM to 05:00 AM, (Sat) 8:00 PM to 2:00 AM.

Earn up to 50,000 + Bonuses + Incentives. Free in-house food.
Come along with your last 3 salary slips; we will offer you more than that as your basic salary.

Requirements:

1. Communication Skills
2. English Fluency (Must)
3. Experience in the Call Center industry (Must)
4. Strong sales skills
5. Punctuality
6. Attentiveness
7. Self-motivated
8. Able to work under stress
9. Team player

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Teknika Corporation of Pakistan, Pakistan Customer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be: helping to develop a customer service policy for an entire organisation; managing a team of customer services staff; handling face-to-face enquiries from customers. Job Specification

Possible roles vary widely and job titles in customer services management include customer care manager, corporate services manager, customer relationship manager and customer operations manager. In each of these roles, customer service managers are expected to understand and satisfy their customers' requirements and exceed their expectations if possible. Information Technology and Services - Karachi, Pakistan

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