14 Shipping jobs in Pakistan

Job Post: Auto Shipping Broker
Company: CheapAutoTrans
Location: On site
Job Type: Full-time

Job Description:

We are looking for a motivated and dynamic Auto Shipping Broker to join our team at CheapAutoTrans. As a Shipping Broker, you will be responsible for contacting potential customers over the phone to introduce our services and mature sales.

Responsibilities:

1. Contact potential customers to inform them about our services
2. Answer questions about our service and the company
3. Ask questions to understand customer requirements and close sales
4. Enter and update customer information in the database

1. Basic Salary: 60k - 70k depending on experience
2. Commission: Competitive and lucrative commission plans
3. Training and career development opportunities
4. Flexible working hours
5. 12 paid off in a year

Requirements:

1. Proven experience as an Auto Shipping Broker or similar sales/customer service role
2. Proficient in English
3. Excellent communication and interpersonal skills
4. Cool-tempered and able to handle rejection
5. Outstanding negotiation skills

• MBA or Masters in Supply Chain Management.
• At least 9 years of working experience in Government/Semi Government/Reputable Corporate Organizations. The main mandate of this position is to ensure the timely and cost-effective procurement of goods and services required for various projects, as well as managing the shipping and delivery process to project sites and other designated locations. Ensures the procurement process aligns with project goals and objectives. Compliance with relevant procurement regulations, including the Public Procurement Regulatory Authority (PPRA) rules and regulations. The position is also responsible for overseeing the shipping and logistics process for procured goods. This involves coordinating with shipping agents, freight forwarders, and other service providers to arrange for efficient transportation and customs clearance. Compliance with import/export regulations, documentation requirements, and customs procedures is critical to ensure the smooth execution of procurement activities.

• Lead and manage the procurement activities for projects, collaborating with project managers and stakeholders to understand project requirements and timelines, including identifying the necessary goods and services for each project.
• Develop and implement procurement plans for projects, including sourcing strategies, bid evaluation criteria, and contract management frameworks.
• Coordinate with the procurement team to ensure the timely execution of procurement activities, such as vendor pre-qualification, bid solicitation, bid evaluation, negotiation, and contract award.
• Ensure compliance with procurement regulations, including the Public Procurement Regulatory Authority (PPRA) rules and regulations, throughout the project procurement process.
• Collaborate with suppliers and vendors to ensure timely and quality delivery of goods and services required for projects, monitoring supplier performance, and addressing any issues or concerns.
• Oversee the shipping and logistics process for procured goods, ensuring smooth and timely delivery to project sites and other designated locations.
• Coordinate with shipping agents, freight forwarders, and other service providers to arrange for efficient transportation and customs clearance.
• Ensure compliance with import/export regulations, including documentation requirements and customs procedures, to avoid any delays or complications.
• Monitor shipping costs, negotiate favorable terms with logistics partners, and optimize transportation routes to minimize expenses while ensuring timely delivery.
• Resolve any shipping-related issues, such as delays, damages, or discrepancies, and take appropriate actions to mitigate risks and minimize disruptions to project timelines.
• Evaluate vendor performance and conduct regular performance reviews, addressing any issues or concerns, including monitoring quality, delivery timeliness, responsiveness, and adherence to contractual obligations.
• Continuously review and improve procurement processes and procedures related to projects and shipping to enhance efficiency and effectiveness, including identifying opportunities for automation and digitalization to streamline workflows, improve data management, and enhance the overall procurement process.
• Monitor and control procurement costs, ensuring adherence to budgetary constraints and supporting cost-saving initiatives, including identifying opportunities for cost optimization, such as supplier consolidation.
• Identify and assess risks under their management/ownership.
• Develop and implement risk response strategies for the risks under their management.
• Monitor risks and response strategies under their management.
• Undertake any other assignment as instructed by immediate supervisor.

The incumbent will be responsible for managing the full life cycle of drop shipping, including but not limited to developing the business, managing it, and maintaining it for various Amazon accounts. This person will supervise and drive these processes with their team to achieve company goals. Initially, this lead will handle all these processes; however, with the increase in order volume, the following responsibilities will be assigned to a team of virtual assistants.

Key Responsibilities:

• Product Hunting
• Product Listing and Inventory Management
• Order Processing
• Customer Relations

Duties and Responsibilities

• Business Development:

Product Hunting

Product hunting is one of the core functions based on sales projections for each account. Responsibilities include:

• Filtering out products based on eligibility, availability, demand, sales volume, and profitability;
• Maintaining detailed records in Excel format with ASIN and 3rd party product code for reference;
• Strategically determining sales targets;
• Coordinating with suppliers on new product launches, seasonal products, forecasts, demand planning, and drop shipping store changes.

Product Listing and Inventory Management

• Strategically list products on Amazon based on competitor analysis, price analysis, shipping time, inventory, buy box, and sales expectations;
• Control and supervise listed products’ prices throughout the shift to meet both sales goals and market price competition;
• Communicate with suppliers regarding product samples and limited-time promotions;
• Obtain sample products for quality control on all listed product types;
• Conduct random sampling to ensure quality control on packing and shipping;
• Monitor inventory levels regularly to meet daily sales targets.

Business Management (Order Processing)

• Ensure on-time order processing with a team of Virtual Assistants (VAs);
• Coordinate with the Human Resources (HR) team to ensure an appropriate number of VAs are recruited;
• Develop target-based shifts and schedules with the HR team for order processing VAs;
• Supervise VAs to ensure all orders are properly processed and dispatched according to customer instructions;
• Track orders with suppliers and update customers with tracking numbers;
• Communicate with suppliers to coordinate orders and deliveries;
• Dispatch orders from drop-shipping warehouses as needed.

Record Keeping

• Maintain daily orders processing sheet and coordinate with the finance team;
• Update and maintain periodic reports to be shared with the management team.

Customer Relations

• Collaborate with suppliers to resolve billing issues;
• Cooperate with suppliers on order fulfillment issues as needed;
• Ensure the quality of products and communicate with suppliers in the event of a recall or defective product;
• Communicate with customers via phone, email, or website online chat, ensuring responses are within a 24-hour window;
• Keep track of the health of all accounts and update management on any concerns or issues;
• Manage customer claims, arrange for refunds, and rectify complaints.

Qualifications and Other Requirements

• Must be very proficient in verbal and written English.
• Customer/Member Focused: Focus on the Customer/Member and adjust performance to address findings.
• Judgment: Use appropriate judgment in identifying, reviewing, and applying policies and procedures.
• Execution and Results: Manage execution and results by planning and managing time effectively.
• Planning and Improvement: Coordinate planning with organizational initiatives and direction.
• Influence and Communicate: Build trusting relationships and effectively communicate business plans.
• Ethics and Compliance: Ensure employees act in accordance with policies and procedures.
• Adaptability: Demonstrate creativity and strength in the face of change.
• Talent: Supervise employees and provide feedback on performance.
• Strong problem-solving, critical thinking, coaching, and interpersonal skills.
• Proficiency with computers, especially MS Office.

Information Technology and Services - Karachi, Pakistan

Contacting potential clients to establish rapport and arrange meetings.

Planning and overseeing new marketing initiatives.

Researching organizations and individuals to find new opportunities.

Increasing the value of current customers while attracting new ones.

International Sales

Contacting potential clients to establish rapport and arrange meetings.

Planning and overseeing new marketing initiatives.

Researching organizations and individuals to find new opportunities.

Increasing the value of current customers while attracting new ones.

Logistics and Supply Chain - Karachi, Pakistan

Identifying and targeting potential customers: You will be responsible for identifying potential customers and developing a sales plan to target them. This includes researching and analyzing market trends, identifying customer needs, and developing a value proposition that resonates with customers.

Building and maintaining customer relationships: You will be responsible for building and maintaining strong relationships with customers, ensuring their needs are met and their expectations are exceeded. This includes conducting regular customer visits, negotiating contracts, and resolving any issues or concerns.

Achieving sales targets: You will be responsible for achieving individual and team sales targets, working closely with the sales team and other internal stakeholders to ensure targets are met.

Collaborating with internal stakeholders: You will work closely with other internal teams, such as operations, finance, and marketing, to ensure a seamless customer experience and to drive business growth.

Providing feedback on market trends and customer needs: You will be responsible for providing feedback to the company on market trends and customer needs, helping to shape the company's strategy and service offerings.

Qualifications:

1. Bachelor's degree in business, marketing, logistics, or a related field.
2. Minimum of 3 years of sales experience in the shipping and logistics industry.
3. Proven track record of achieving sales targets.
4. Strong communication and interpersonal skills.
5. Analytical and strategic thinking skills.
6. Ability to work in a fast-paced and dynamic environment.
7. Knowledge of the shipping and logistics industry and related regulations.

Location: Logistics and Supply Chain - Karachi, Pakistan