424 Service Specialist jobs in Pakistan

We are hiring Fresh/Experienced” Call Center representatives “for International campaign.

Candidate should be fluent in English and have good listening skills.

Night Shift

• Ramzan Timings: (7:45 pm to 2:45 am)

• Able to perform multiple task
• Target oriented people are required
• Self motivation and openness to work
• Punctual and willing to work under pressure

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This is a full-time on-site role for a Customer Service Specialist at KAJ Consultancy located in Karachi. The Customer Service Specialist will be responsible for resolving customer inquiries, ensuring customer satisfaction, processing orders, and providing product information. The role also involves maintaining and updating customer accounts, as well as performing administrative duties to support the efficient functioning of the customer service department.

Qualifications

• Customer Service skills, including support and communication
• Effective communication and active listening skills
• Positive attitude and excellent interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively
• Fluency in English; knowledge of additional languages is a plus
• Knowledge of insurance products and industry trends

Required Qualifications

• Bachelor's degree in marketing, business, or a related field
• Proven experience in the insurance industry
• Strong understanding of the insurance market
• Proficiency in Microsoft Office

Timings: 6 pm to 3 am

Working Days: Monday to Saturday

• Health Insurance
• Life Insurance
• Bonus
• Gratuity

• Entry level

• Full-time

• Business Consulting and Services

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Required Call Center Agent for Spectrum Sales and Billing:

Are you a motivated and charismatic individual who excels at building relationships and closing deals? We have an exciting opportunity for you to become a part of our team as a Spectrum Sales Agent at Ark Global. As a Sales Agent, you'll be at the forefront of connecting customers with the best-in-class services from Spectrum.

Responsibilities:

1. Engage with potential customers through various channels, including phone calls, in-person interactions, and virtual presentations.
2. Educate customers about the range of Spectrum products and services, tailoring solutions to meet their specific needs.
3. Effectively communicate the value and benefits of Spectrum's offerings to potential customers.
4. Manage and maintain a pipeline of leads and opportunities, consistently working to achieve and exceed sales targets.
5. Provide exceptional customer service and support throughout the sales process.

Qualifications:

1. Strong interpersonal and communication skills.
2. Proven ability to influence and persuade others.
3. Comfortable with technology and able to quickly learn about new products and services.
4. Previous sales experience, preferably in telecommunications or related industries, is a plus.
5. Results-driven with a track record of meeting or exceeding sales goals.

Requirements:

1. High school diploma or equivalent; some college education preferred.
2. Availability to work flexible hours, including evenings and weekends.
3. A self-motivated and energetic attitude.
4. Willingness to continuously learn and adapt in a dynamic sales environment.

Benefits:

1. Competitive base salary with uncapped commission structure.
2. Comprehensive training program to help you succeed.
3. Opportunities for advancement within the company.

If you're ready to take your sales career to the next level and help customers discover the benefits of Spectrum's top-notch services, we want to hear from you! Join our team and make a significant impact by sending your resume and a brief cover letter detailing your sales experience to us.

Must have good command over English written and conversation.

Must be dedicated and punctual.

Must have basic computer knowledge.

Able to browse and locate required information.

Job Information

Division: Online

Age Bracket: 25-35 years

Position Available: 3

Shift Schedule: Mon-Sat 10:00 AM-7:00 PM

Area: Block 4, Clifton

Tejar is an unrivalled company running an online retail store to offer sustainable and everlasting consumer goods to those who want a massive improvement in their lifestyle. The store exudes a wide variety of products, with its baseline in electronics and touching the niche of beauty and fashion. Back-to-back product acquisitions from across the globe and huge model range of multitude products within an individual niche are some of the prominent reasons why we have a reliable customer base. With innovation and customer experience as our paradigm of operations and services, we are a rapidly-growing entity looking to expand our optimal team of doers.

Role Overview
Tejar is looking for a customer success specialist who is passionate about customer experience and nurturing long-term customer relations. The individual must be able to manage large amounts of incoming calls to take payment information and other pertinent data such as addresses and phone numbers. He/She will be responsible for catering to the customers’ queries about products and the company’s policies regulating around the products. He/She must be competent and active enough to communicate with customers through various channels.

Disclaimer: This is not a sales target based job.

Job Responsibilities

1. Cater to customers via chat support, emails, social media platforms, and calls with enthusiasm and active listening.
2. Meet customer success KPIs of response time, average handling time, and Customer Satisfaction (CSAT).
3. Identify issues with customers, investigate queries, and report issues and/or suggest potential ideas to improve the customer lifecycle.
4. Work with team members to test and improve performance using the Customer Relationship Management software.

Job Requirements

1. Bachelor’s degree (any).
2. Minimum of 2+ years of experience in customer support/service.
3. Proficiency in English and Urdu Languages.
4. Outstanding verbal and written communication skills.
5. Sound digital literacy and knowledge of CRMs and MS Office.
6. Flexibility and adaptability to cater to multicultural customers.
7. Resilient to learn and adapt new approaches to improve customer experience.
8. Background in the e-commerce industry is preferable.

Forward your Resume to or WhatsApp at 0331-2567256.

Attention Job Seekers!
We are looking for individuals who are passionate about working in a Call Center and eager to earn money.

We need 3 Agents for our Night Shift USA-based campaign.
Shift: (Mon to Fri) 8:00 PM to 05:00 AM, (Sat) 8:00 PM to 2:00 AM.

Earn up to 50,000 + Bonuses + Incentives. Free in-house food.
Come along with your last 3 salary slips; we will offer you more than that as your basic salary.

Requirements:

1. Communication Skills
2. English Fluency (Must)
3. Experience in the Call Center industry (Must)
4. Strong sales skills
5. Punctuality
6. Attentiveness
7. Self-motivated
8. Able to work under stress
9. Team player