346 Service Representative jobs in Pakistan

Client Service Representative

Punjab, Punjab RB Direct Marketing

Posted 13 days ago

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Job Description

Job Description: Client Service Representative

Company Overview:
RB Direct Marketing, established in 2001, is a renowned marketing and advertising company with a large network of six full-fledged offices in Lahore, Rawalpindi, Karachi, Faisalabad, Multan, and Peshawar. We are supported by a dedicated workforce and modern fabrication houses. Our major business interests lie in advertising, providing effective marketing solutions to our clients through activation and BTL.

Responsibilities:
1. Serve as the primary point of contact for clients, maintaining positive and professional relationships.
2. Understand clients' needs and effectively communicate them to the internal team.
3. Ensure timely delivery of projects and campaigns, meeting client expectations.
4. Collaborate with internal teams to brainstorm and develop innovative strategies for clients.
5. Monitor and evaluate campaign performance by analyzing data and metrics.
6. Address client concerns or issues in a timely and satisfactory manner.
7. Provide regular updates and reports to clients, highlighting their campaign progress.
8. Stay updated with industry trends and competitors, providing valuable insights to clients.

Job Specification

1. Minimum 2 years of experience as a Client Service Representative in the marketing and advertising industry.
2. Strong communication and interpersonal skills.
3. Excellent problem-solving and decision-making abilities.
4. Ability to handle multiple clients and projects simultaneously.
5. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
6. Familiarity with CRM software and marketing tools.
7. Highly organized and detail-oriented.
8. Ability to work well under pressure and meet deadlines.

Educational Qualification
Bachelor's degree in Marketing, Advertising, Business, or a related field preferred. Relevant certifications or additional courses in client servicing would be a plus.

Marketing and Advertising - Faisalabad, Pakistan

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Customer Support Service Representative

Sindh, Sindh Lycan Communication

Posted 11 days ago

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Job Description

Job Title: Customer Service Representative

Shift timings: 4 hours (7:00 PM to 11:00 PM)

Job Type: Part-time

Job Description:

We are seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives. As a CSR, you will play a crucial role in ensuring our customers receive exceptional service and support. We offer flexible timings to accommodate various schedules, making it an ideal opportunity for students and working professionals.

Responsibilities:

  1. Answer incoming customer inquiries via phone in a timely and professional manner.
  2. Provide accurate information about products, services, and company policies.
  3. Resolve customer complaints and issues with patience and empathy.
  4. Collaborate with other team members and departments to ensure customer satisfaction.
  5. Continuously update knowledge of products, services, and industry trends.

What We Offer:

  1. Flexible timings to accommodate various schedules.
  2. Competitive pay rates.
  3. Opportunities for career growth and development.
  4. Supportive and collaborative work environment.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter. Please include "CSR - Flexible Timings" in the subject line. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.

Thank you for considering Lycan Communication as your potential employer. We look forward to reviewing your application!

Job Specification

Requirements:

  1. Previous customer service experience is preferred but not required.
  2. Excellent verbal and written communication skills.
  3. Strong problem-solving and decision-making abilities.
  4. Ability to work independently and as part of a team.
  5. Proficient in using computer systems and customer service software.
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Customer Support Service Representative

Karachi, Sindh Lycan Communication

Posted 10 days ago

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Job Description

Job Title: Customer Service Representative Shift timings: 4 hours (7:00 PM to 11:00 PM) Job Type: Part-time Job Description: We are seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives. As a CSR, you will play a crucial role in ensuring our customers receive exceptional service and support. We offer flexible timings to accommodate various schedules, making it an ideal opportunity for students and working professionals. Responsibilities: Answer incoming customer inquiries via phone in a timely and professional manner. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues with patience and empathy. Collaborate with other team members and departments to ensure customer satisfaction. Continuously update knowledge of products, services, and industry trends. What We Offer: Flexible timings to accommodate various schedules. Competitive pay rates. Opportunities for career growth and development. Supportive and collaborative work environment. How to Apply: Interested candidates are encouraged to submit their resume and cover letter. Please include "CSR - Flexible Timings" in the subject line. We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Lycan Communication as your potential employer. We look forward to reviewing your application! Job Specification

Requirements: Previous customer service experience is preferred but not required. Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Ability to work independently and as part of a team. Proficient in using computer systems and customer service software.

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Inbound Customer Service Representative

Islamabad, Islamabad Paragon Solutions

Posted 11 days ago

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Job Description

Paragon Solution is a call center providing professional call center services to foreign clients and their customers worldwide, including the United Kingdom, Australia, and the USA. Established over 8 years ago, our company continues to grow and attract new clients. Due to recent expansion, we are looking for new staff to join our team!

About the role:

This is a fast-paced position with high-volume call levels. You should be able to use a computer, solve problems, multitask, provide excellent customer service, and meet Key Performance Indicators.

Benefits and perks:
  • Friendly, safe, and supportive work environment
  • Inbound Campaign (no cold calls)
  • Ongoing training and coaching
  • Attendance, QA, Fuel allowances, and overtime bonuses
  • Rewards
  • No discrimination
Job Duties:
  • Record and update customer information in the database
  • Engage with clients professionally and listen actively to their concerns
  • Provide support and solutions according to company policies
  • Perform other duties as assigned
Job Details:

Type: Full-time

Salary: Rs55,000.00 - Rs75,000.00 per month

Job Specification

Requirements:

  • Friendly and professional phone manner, basic technical and writing skills, and ability to learn industry-specific databases
  • At least 1-2 years of experience in a customer-facing role
  • Excellent written and verbal communication skills
  • Strong time management and prioritization skills
  • Quick learner with adaptability and value addition skills
  • Optional: Include a cover letter and current resume. In your cover letter, explain how your skills match the role requirements

Location: Telecommunications, Rawalpindi, Pakistan

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Customer Service Representative (Sales)

Islamabad, Islamabad Practice Perfect Solutions and Services

Posted 13 days ago

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Job Description

Practice Perfect Solutions and Services, Pakistan

Noah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.

Position: Call Center Agent (Sales)

Shift: Night (6 PM - 3 AM)

Salary: PKR 30,000 + 5000 Bonus + Comission on Sales

Requirements:

Prior experience in call centers (a plus but not mandatory)

Must be available for night shift

If you’re ready to grow with us, send your CV!

Job Types: Full-time, Contract, Fresher

Job Specification

Computer Skills:

Proficiency in using CRM software, Microsoft Office (Word, Excel, etc.), and email platforms.

Ability to manage data entry, update customer records, and handle online communication tools (chat, video calls).

Ability to Commute:

Flexibility in travel and reliable means of commuting.

Punctuality and time management for in-office or client visits if necessary.

Communication Skills:

Strong verbal and written communication to effectively engage with clients and colleagues.

Active listening to understand and address customer concerns or queries.

Persuasion and negotiation abilities for sales conversions.

Fluent English to interact with international clients, handle inquiries, and explain products/services.

Clear pronunciation, tone adjustment, and confident speaking for better customer engagement.

Outsourcing/Offshoring - Rawalpindi, Pakistan

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Inbound Customer Service Representative

Lahore, Punjab Ibex Dynamics

Posted 19 days ago

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Job Description

Inbound Customer Service Representative
Ibex Dynamics, Pakistan

New job vacancy for CSR (Customer Sales Representative) available for experienced and newly graduated and intermediate youth.

Flexible hours for both girls and boys.

Morning and evening timings are available:

MORNING TIMING: 10:30 AM TO 7 PM
EVENING TIMING: 3 PM TO 11 PM
NIGHT TIMING: 8 PM TO 4 AM

Job Specification

Requirements:

  1. Candidate must have completed matriculation and intermediate.
  2. Graduates and master's candidates with good experience will also be preferred.
  3. Candidates with 1 year of experience in customer care services will be highly recommended.
  4. Candidate must know how to handle clients on calls or through text messages.
  5. Candidates with 1 year of call center experience will also be recommended.
  6. Candidate must have good teamwork ability to manage different tasks assigned by the team leader or team head.
  7. Candidate must be proficient in linguistic skills, with English being the preferred language.
  8. Candidate must maintain a good attitude with co-workers.
  9. Candidate must have a good sense of humor to understand market dynamics.
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Inbound Customer Service Representative

Islamabad, Islamabad Paragon Solutions

Posted 10 days ago

Job Viewed

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Job Description

Paragon Solution is a call center providing professional call center services to foreign clients and their customers worldwide, including the United Kingdom, Australia, and the USA. Established over 8 years ago, our company continues to grow and attract new clients. Due to recent expansion, we are looking for new staff to join our team!

About the role: This is a fast-paced position with high-volume call levels. You should be able to use a computer, solve problems, multitask, provide excellent customer service, and meet Key Performance Indicators.

Benefits and perks:

Friendly, safe, and supportive work environment

Inbound Campaign (no cold calls)

Ongoing training and coaching

Attendance, QA, Fuel allowances, and overtime bonuses

Rewards

No discrimination

Job Duties:

Record and update customer information in the database

Engage with clients professionally and listen actively to their concerns

Provide support and solutions according to company policies

Perform other duties as assigned

Job Details: Type: Full-time

Salary: Rs55,000.00 - Rs75,000.00 per month

Job Specification Requirements:

Friendly and professional phone manner, basic technical and writing skills, and ability to learn industry-specific databases

At least 1-2 years of experience in a customer-facing role

Excellent written and verbal communication skills

Strong time management and prioritization skills

Quick learner with adaptability and value addition skills

Optional: Include a cover letter and current resume. In your cover letter, explain how your skills match the role requirements

Location: Telecommunications, Rawalpindi, Pakistan

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This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative (Sales)

Islamabad, Islamabad Practice Perfect Solutions and Services

Posted 25 days ago

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Job Description

Practice Perfect Solutions and Services, Pakistan Noah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign. Position: Call Center Agent (Sales) Shift: Night (6 PM - 3 AM) Salary: PKR 30,000 + 5000 Bonus + Comission on Sales Requirements: Prior experience in call centers (a plus but not mandatory) Must be available for night shift If you’re ready to grow with us, send your CV! Job Types: Full-time, Contract, Fresher Job Specification

Computer Skills: Proficiency in using CRM software, Microsoft Office (Word, Excel, etc.), and email platforms. Ability to manage data entry, update customer records, and handle online communication tools (chat, video calls). Ability to Commute: Flexibility in travel and reliable means of commuting. Punctuality and time management for in-office or client visits if necessary. Communication Skills: Strong verbal and written communication to effectively engage with clients and colleagues. Active listening to understand and address customer concerns or queries. Persuasion and negotiation abilities for sales conversions. Fluent English to interact with international clients, handle inquiries, and explain products/services. Clear pronunciation, tone adjustment, and confident speaking for better customer engagement. Outsourcing/Offshoring - Rawalpindi, Pakistan

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Inbound Customer Service Representative

Lahore, Punjab Ibex Dynamics

Posted 25 days ago

Job Viewed

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Job Description

Inbound Customer Service Representative Ibex Dynamics, Pakistan

New job vacancy for CSR (Customer Sales Representative) available for experienced and newly graduated and intermediate youth.

Flexible hours for both girls and boys.

Morning and evening timings are available:

MORNING TIMING:

10:30 AM TO 7 PM EVENING TIMING:

3 PM TO 11 PM NIGHT TIMING:

8 PM TO 4 AM

Job Specification

Requirements:

Candidate must have completed matriculation and intermediate. Graduates and master's candidates with good experience will also be preferred. Candidates with 1 year of experience in customer care services will be highly recommended. Candidate must know how to handle clients on calls or through text messages. Candidates with 1 year of call center experience will also be recommended. Candidate must have good teamwork ability to manage different tasks assigned by the team leader or team head. Candidate must be proficient in linguistic skills, with English being the preferred language. Candidate must maintain a good attitude with co-workers. Candidate must have a good sense of humor to understand market dynamics.

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Sales & Customer Service Representative

Lahore, Punjab PromoGen

Posted 5 days ago

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Job Description

We are on the look out for a Sales & Customer Service Representative (Virtual Assistant) who can confidently handle sales and support calls for a growing 'Car Detailing Business' in San Diego. If you're a strong communicator with a knack for customer service, basic car knowledge, and CRM experience ,this one is for you!

What You Will Do:

  • Answer inbound customer inquiries via calls and text messages
  • Provide accurate service details, quotes, and assist with appointment bookings
  • Understand vehicle types to determine pricing based on car size
  • Use CRM tools to log, track, and manage leads and customer interactions
  • Follow up with customers post-service to collect feedback and ensure satisfaction
  • Represent the brand professionally and reliably during all customer interactions

What Were Looking For:

  • Proven experience in customer service and/or phone-based sales
  • Fluent in English with excellent verbal and written communication skills
  • Basic understanding of car types (sedans, SUVs, trucks, etc.) and how they impact pricing
  • Familiarity with CRM systems (e.g., HubSpot, Zoho, Salesforce, or similar)
  • Highly dependable and responsive
  • Able to multitask and handle multiple inquiries with a positive, problem-solving attitude

Working Hours:

Part-time |12:00 a.m. 5:00 a.m. (San Diego time) |Monday- Friday

Salary Range: PKR 50,000 - 70,000/month

Apply now and let's get rolling!

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