252 Service Improvement jobs in Pakistan
Specialist Business Process Re-Engineering
Posted 19 days ago
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Job Description
Career Consultants Inc, Pakistan
Qualifications:
Masters preferably MBA or 16 years of Education.
Responsibilities:
- Consult with and facilitate business areas to identify, define and document business needs, opportunities and objectives and develop strategies for achieving the desired vision and meeting best practices.
- Interact with relevant stakeholders and senior management team members.
- Supervise and conduct focus group sessions, carry out process mapping, research, coordinate, document, identify process issues and their root causes.
- Provide analytical and business support to project initiatives.
- Understand and interpret data collected and present the conclusions in charts, graphs or spreadsheets.
- Create AS-IS and TO-BE process maps using MS – Visio.
- Prepare and present timely updates on project plan, status, cycle and results.
Skills:
- Proficiency in analyzing data and presenting it in a meaningful way, and the ability to understand the sequence of workflows.
- Practical experience of process improvement/Business Process Re-engineering projects and Change Management.
- Excellent communication, research and report writing skills.
- Experience of using Microsoft Visio, Microsoft Project and Microsoft Excel.
- Ability to manage multiple activities and prioritize workload.
Experience: Preferably three to five years of experience in a similar role implementing business improvement solutions in a higher education or healthcare environment.
Qualification: Master’s degree or equivalent; in Computer Science, Information Systems Management, Statistics or related Business Degree.
#J-18808-LjbffrAssistant Consultant - Business Process Solutions (BPS)
Posted 13 days ago
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Job Description
Join to apply for the Assistant Consultant - Business Process Solutions (BPS) role at ACCA Careers .
Job DetailsPosition: Assistant Consultant - Business Process Solutions (BPS)
Location: Karachi, Sindh, Pakistan
Seniority level: Entry level
Employment type: Full-time
Qualifications- ACCA Qualified or CA Finalist
- 2 to 4 years of experience in Audit function of a reputable audit firm
- Experience in Big Four Firms is a plus
The role involves working in the BPS function, with prior experience in Audit & Assurance from a reputable firm preferred.
Additional InformationReferrals increase your chances of interviewing at ACCA Careers by 2x.
Note: This job posting is active as of now.
#J-18808-LjbffrAssistant Consultant - Business Process Solutions (BPS)
Posted 19 days ago
Job Viewed
Job Description
Join to apply for the
Assistant Consultant - Business Process Solutions (BPS)
role at
ACCA Careers . Job Details
Position:
Assistant Consultant - Business Process Solutions (BPS) Location:
Karachi, Sindh, Pakistan Seniority level:
Entry level Employment type:
Full-time Qualifications
ACCA Qualified or CA Finalist Experience
2 to 4 years of experience in Audit function of a reputable audit firm Experience in Big Four Firms is a plus Responsibilities
The role involves working in the BPS function, with prior experience in Audit & Assurance from a reputable firm preferred. Additional Information
Referrals increase your chances of interviewing at ACCA Careers by 2x. Note: This job posting is active as of now.
#J-18808-Ljbffr
Reckitt Production Systems (Operational Excellence) Lead
Posted 4 days ago
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Job Description
We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply
Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About the roleThe RPS (Operational Excellence) Lead will support the implementation of the Reckitt Production System across the site, enabling continuous improvement and operational excellence in day-to-day manufacturing activities. Working closely with the RPS Manager and site teams, the RPS Lead will help embed R-PS tools, routines, and standards into daily operations to eliminate losses, improve efficiency, and build a culture of continuous improvement across all functions.
Your responsibilities• Support the RPS Manager in deploying Reckitt Production System blueprints across the site.
• Conduct training sessions and hands-on coaching for front-line teams on R-PS tools
• Facilitate Kaizen events and improvement workshops to reduce targeted losses and optimize work processes.
• Assist in tracking operational KPIs, identifying gaps, and suggesting actions to improve performance and cost efficiency.
• Lead small-scale productivity and waste reduction projects under the guidance of the RPS Manager.
• Maintain initiative trackers, status reports, and documentation for performance improvement projects.
• Support governance routines by preparing data, dashboards, and progress updates for site leadership reviews.
• Engage with teams to build ownership of continuous improvement as part of daily operations.
The experience we're looking for• 2–4 years’ experience in manufacturing, continuous improvement, or lean operations.
• Familiarity with lean tools such as 5S, Kaizen, root cause analysis, and OEE.
• Hands-on experience in leading at least 1–2 improvement projects.
• Strong communication skills and the ability to work collaboratively across functions.
The skills for success• Strong interpersonal and coaching skills to engage operators, team leaders, and supervisors.
• Ability to translate improvement concepts into practical shop floor actions.
• Problem-solving mindset with basic data analysis capability.
• Proactive, detail-oriented, and action-driven.
• Comfortable facilitating discussions and presenting progress to cross-functional teams.
What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. #J-18808-LjbffrReckitt Production Systems (Operational Excellence) Lead
Posted 5 days ago
Job Viewed
Job Description
Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About the role The RPS (Operational Excellence) Lead will support the implementation of the Reckitt Production System across the site, enabling continuous improvement and operational excellence in day-to-day manufacturing activities. Working closely with the RPS Manager and site teams, the RPS Lead will help embed R-PS tools, routines, and standards into daily operations to eliminate losses, improve efficiency, and build a culture of continuous improvement across all functions.
Your responsibilities • Support the RPS Manager in deploying Reckitt Production System blueprints across the site.
• Conduct training sessions and hands-on coaching for front-line teams on R-PS tools
• Facilitate Kaizen events and improvement workshops to reduce targeted losses and optimize work processes.
• Assist in tracking operational KPIs, identifying gaps, and suggesting actions to improve performance and cost efficiency.
• Lead small-scale productivity and waste reduction projects under the guidance of the RPS Manager.
• Maintain initiative trackers, status reports, and documentation for performance improvement projects.
• Support governance routines by preparing data, dashboards, and progress updates for site leadership reviews.
• Engage with teams to build ownership of continuous improvement as part of daily operations.
The experience we're looking for • 2–4 years’ experience in manufacturing, continuous improvement, or lean operations.
• Familiarity with lean tools such as 5S, Kaizen, root cause analysis, and OEE.
• Hands-on experience in leading at least 1–2 improvement projects.
• Strong communication skills and the ability to work collaboratively across functions.
The skills for success • Strong interpersonal and coaching skills to engage operators, team leaders, and supervisors.
• Ability to translate improvement concepts into practical shop floor actions.
• Problem-solving mindset with basic data analysis capability.
• Proactive, detail-oriented, and action-driven.
• Comfortable facilitating discussions and presenting progress to cross-functional teams.
What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
#J-18808-Ljbffr
Quality Assurance
Posted 2 days ago
Job Viewed
Job Description
Are you the Sherlock Holmes of call recordings?
Do you spot even the tiniest slip in scripts faster than anyone else? Then we want you!
What You Need to Bring:
Minimum 1 year of experience in a call center environment (QC or agent role)
Sharp ears and sharper judgment
Excellent communication and reporting skills
Ability to work independently during night hours
What You'll Do:
Monitor and evaluate calls for quality and compliance
Prepare feedback reports for improvement
Collaborate with the team to maintain top-notch customer experience standards
Quality Assurance
Posted 13 days ago
Job Viewed
Job Description
- Oversee the entire bug lifecycle from detection to resolution.
- Ensure efficient tracking and management of bug reports.
- Develop and implement strategies to minimize the occurrence of bugs.
- Evaluate and prioritize bug tickets based on severity, frequency, and impact on business and users.
- Utilize JIRA to track and manage bug tickets effectively.
- Collaborate with the development team to understand new features.
- Regularly review and update test cases to align with evolving features.
- Design specific test cases for the website, focusing on user experience, functionality, and performance.
- Stay updated with the latest trends and technologies in QA and software testing.
Requirements:
- Proven experience of at least 2 years in quality assurance positions, preferably within the field of technology.
- Advanced experience with quality assurance tools such as Jira.
- Strong sense of ownership of tasks and responsibilities.
- Attention to detail, thoroughness, and accuracy when assigned tasks.
- Keen problem solver with well-developed conceptual and analytical skills.
- Able to set achievable and measurable personal goals for performance and growth, and juggle multiple competing deadlines.
Job Type: Full-time
How to Apply:
Interested candidates can send their resume to .
Location: Rokane G24 - Suite#411 - International City Phase(2) - Dubai
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Quality Assurance
Posted 19 days ago
Job Viewed
Job Description
Ensure quality control standards throughout the process from raw materials to finished products
Regularly inspect and audit production work in progress to ensure compliance with quality standards
Take actions to improve quality performance
Collaborate with different teams to resolve quality issues and improve processes
Inspect garments at various production stages for defects including pre-production and in-process garments
Work closely with production teams to address quality concerns promptly including but not limited to stitching, fit, fabric quality, colour accuracy,
and labelling.·
Maintain accurate records on the ERP system with quality data/comments
Contribute to quality improvement initiatives
Stay updated on industry trends and best practices
#J-18808-LjbffrQuality Assurance
Posted 3 days ago
Job Viewed
Job Description
Do you spot even the tiniest slip in scripts faster than anyone else? Then we want you!
What You Need to Bring:
Minimum 1 year of experience in a call center environment (QC or agent role) Sharp ears and sharper judgment Excellent communication and reporting skills Ability to work independently during night hours
What You'll Do:
Monitor and evaluate calls for quality and compliance Prepare feedback reports for improvement Collaborate with the team to maintain top-notch customer experience standards
#J-18808-Ljbffr
Quality Assurance
Posted 6 days ago
Job Viewed
Job Description
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