78 Security Policies jobs in Pakistan

Manage audits to ensure compliance with internal policies and external regulations.

Ensure compliance with social, environmental and other requirements as per internal/external audits.

Develop, implement, and maintain compliance policies and procedures to ensure alignment with legal and regulatory standards.

Conduct regular compliance risk assessments and audits to identify potential areas of non-compliance and implement corrective action plans to mitigate risks as needed.

Prepare compliance reports for management, regulatory bodies, and stakeholders and maintain accurate records of compliance activities and audits.

1. Strong understanding of regulatory compliance requirements, industry standards, and best practices.
2. Excellent analytical, problem-solving, decision-making, communication, and interpersonal skills.
3. Competent user of Microsoft Excel and Word.

BS Environmental Engineering, B.Com or related field

18-11-2024

We are looking for an experienced Assistant Manager Customer Support & Compliance to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention, and to meet their expectations.

Responsibilities:

• Managing the customer support department’s day-to-day functions
• Responding to escalated customer support issues
• Implementing customer support processes to enhance customer satisfaction
• Formulating and revising customer support policies and promoting their implementation
• Informing the team of all new information related to products, procedures, and trends
• Assessing support statistics and preparing detailed reports on the findings
• Overseeing and evaluating the team's ongoing performance
• Delivering performance evaluations and following the disciplinary process according to company policy
• Collaborating with corporate counsels and HR departments to monitor enforcements
• Performing audits and generating internal reports
• Taking preliminary actions

Requirements:

• 1 year of proven working experience in the field of Customer Support and/or Compliance
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases, and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Advanced troubleshooting and multi-tasking skills

Help implementation of company’s Policies and procedures.

Plan, arrange & conduct internal social / ethical / certification audits.

Develop audit reports and meeting minutes.

Develop corrective / preventive action plans for customers.

Fill out customer questionnaires and performa’s.

Prepare presentations for customers on various topics.

Handle customer queries and software.

Develop company policies and procedures.

Prepare customer profiles.

Implement customer COCs.

Conduct risk assessments.

Coordinate with other departments for customer queries.

Lead the environmental monitoring team.

Intimate customer audits and reports to relevant stakeholders.

Handle external social / ethical / certification / fire & safety / technical audits.

Coordinate with audit firms and auditors to plan and arrange audits.

Prepare documentation for customers as per their requirements.

MSc Environmental Sciences or equivalent.
Certified Lead Auditor in QMS and EMS.
MS Office skills.
Ability to read, write, and type in both Urdu and English.
Drafting skills.

Manufacturers & exporters of yarn, denim fabrics & fashion garments. Artistic Milliners was established in 1949. Operating on an area of 165,922 sq m and employing 7,650 people, Artistic Milliners has the ability to cater to specific client needs.

ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. We provide online remittance services to individuals in 28 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.

The Escalation Management Officer will assist the Team Leader in managing complex transactions, conducting enhanced due diligence, interacting with customers, and providing guidance and resolutions to compliance and customer service teams.

1. Handle escalated queries via tickets and guide customer-facing staff on these matters.
2. Process transactions for payout, ensuring compliance with rules, or hold them until they qualify.
3. Maintain knowledge of relevant policies, procedures, and standard operating procedures.
4. Assess escalated sanctions and PEP screening alerts.
5. Perform additional EDD measures, including verifying sources of funds and obtaining proof of funds from customers breaching thresholds.
6. Investigate complex or unusual transactions or customer behavior and conduct enhanced due diligence.
7. Report suspicions to the MLRO promptly.
8. Participate in compliance projects as assigned by the team leader or Deputy Manager Compliance.
9. Complete periodic AML/CTF training and other relevant training.
10. Perform miscellaneous duties and special projects as assigned.

• Bachelor’s degree in Finance, Business, Law, or a related field.
• Previous experience in a similar role is preferred.
• Strong attention to detail for accuracy and thoroughness.
• Excellent problem-solving skills.
• Good communication skills and ability to work in a team.

For more information, visit our profile: ACE Money Transfer Profile

We are seeking applications for the position of Assistant Manager/Officer - Operational Risk. Interested candidates meeting the following criteria are encouraged to apply online.

• Qualification: Minimum Graduation Degree. Preferably Masters from HEC recognized universities / institutions.
• Experience: Minimum 2 years of relevant experience.
• Job Location: Head Office, Islamabad.

Responsibilities:

• To assist Head of Risk in development of operational risk policies and standards for risk management.
• To implement a strategic plan to prevent, eliminate & mitigate operational risk in Systems, Processes and People.
• Assist in identifying & evaluating risk across the operational activities and provide support to mitigate. Maintaining a log of identified risk, including their likelihood and impact.
• Conducting department wise Operations Risk Assessment vis-s-vis Internal Controls & Procedures on monthly basis and identify any discrepancy for info of Management.
• Periodically reviewing risk management policies in place and testing of key controls to ensure the process effectiveness.
• Prepare and update Risk Control Self-Assessment (RCSA) based on the process on yearly basis as required.
• Keep abreast of latest operational risk management techniques in industry as best practices.
• Coordinate with senior management in performing operational risk reviews through various in house meetings.
• Maintaining comprehensive records of risk management activities, decisions, and outcomes.
• Investigate root causes of operational risks and provide support to mitigate risk through quarterly GAP analysis.
• Hold operational risk committee meetings and prepare notes on monthly basis.
• To maintain the database related to Operational Loss Data.
• Supervise and manage safe (holding gold based collaterals) keys operations and ensuring adherence to business policies.
• Supervise and manage the selection of panel Gold Smith.
• Any other task assigned by Management.

Please apply online latest by May 23, 2025