247 Sales Assistance jobs in Pakistan

Friday Technologies and Systems, Pakistan

We’re looking for a Sales and Admin Exec with 1-2 years of experience, based in Karachi.

Job title : Sales and Admin Exec

Post-Probation: PKR 30,000 - 40,000 + Commission

Work -style : Onsite + day shift

Timings : Tuesday-Sunday, Monday Off + 3:00 PM to 9:00 PM

About the role

As a Sales and Admin Executive, you’ll be responsible for managing day-to-day sales activities and ensuring smooth administrative operations.If you’re organized, customer-focused, and ready to multitask, this role is for you!

Requirements

1. Proven experience in sales support or administrative roles.

2. Strong communication and organisational skills.

3. Ability to multitask and handle deadlines effectively.

4. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.

5. Problem-solving skills and a customer-oriented approach.

6. A Bachelor’s degree in Business, Marketing, or related fields is preferred.

As a Customer Service Agent, you'll provide top-notch support, resolving customer inquiries and issues with efficiency and a smile.

Key Responsibilities:

1. Respond to customer inquiries via phone, email, and chat.
2. Resolve customer issues and document interactions.
3. Maintain product knowledge and offer recommendations.
4. Collaborate with teams to address complex issues.

Qualifications:

1. Problem-solving ability.
2. Basic computer skills.
3. Flexibility for shifts, including weekends.

Join us and help us deliver exceptional service to our valued customers!

Required Skills for Customer Service Job:

1. Communication Skills: Excellent verbal and written communication skills are crucial for effectively interacting with customers and colleagues.
2. Empathy: The ability to understand and empathize with customers' needs and concerns, showing genuine care and concern.
3. Problem-Solving: Strong problem-solving skills to identify issues, find solutions, and ensure customer satisfaction.
4. Patience: Patience is key when dealing with challenging or upset customers. Remaining calm and composed is essential.
5. Product Knowledge: Thorough knowledge of the company's products or services to provide accurate information and assistance to customers.
6. Active Listening: The capacity to listen actively to customer inquiries, concerns, and feedback and respond appropriately.
7. Time Management: Effective time management to handle multiple customer inquiries and tasks efficiently.
8. Adaptability: The ability to adapt to changing customer needs and a dynamic work environment.
9. Conflict Resolution: Skills to de-escalate conflicts and find resolutions that satisfy customers and align with company policies.
10. Teamwork: Collaboration with colleagues and other departments to ensure customer issues are resolved promptly.
11. Technical Proficiency: Basic technical skills to navigate customer support tools, CRM systems, and troubleshoot common customer issues.
12. Proficiency in Microsoft Excel and Microsoft Word:
13. Microsoft Excel:
1. Data Entry: Proficiency in entering and organizing data in Excel spreadsheets.
2. Formulas and Functions: Ability to use basic formulas and functions for calculations and data analysis.
3. Data Visualization: Creating simple charts and graphs to present data visually.
4. Data Sorting and Filtering: Sorting and filtering data for analysis and reporting.
14. Microsoft Word:
1. Document Creation: Creating and formatting documents, including letters, reports, and memos.
2. Editing and Proofreading: Reviewing and editing documents for accuracy and clarity.
3. Formatting Skills: Ability to format text, apply styles, and use headers and footers.
4. Collaboration: Using features like track changes and comments for collaborative document editing.

Job Title: Customer Service Representative (Night Shift, Seasonal)

Job Type: Full-Time

Shift: Rotating Night Shift (Pacific Time)

As a Customer Service Representative, you will be responsible for handling customer inquiries via phone calls, emails, and chats. The role requires strong communication skills, attention to detail, and the ability to provide timely and accurate information. The position involves working on a rotating night shift in the Pacific Time zone.

1. Minimum of 1 year of Customer Service experience in an international campaign.
2. Excellent communication skills, both written and verbal.
3. Proficiency in using CRM systems; knowledge of Zendesk is a plus.
4. Ability to work in a rotating night shift based on Pacific Time.
5. Strong problem-solving skills and attention to detail.
6. Must be comfortable working in a fast-paced environment.

Location:

This position is based at our office in Valencia, Lahore.

Paid training and opportunity to work with a dynamic and collaborative team.

Digitizing Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Successful completion of paid training. Ability to adapt to rotating shifts based on business needs.

Information Technology and Services - Lahore, Pakistan

Workerzbpo is a reputable call center company offering excellent customer service solutions for Medicare & Health care and Internet services. We are seeking dedicated individuals to join our dynamic team as Customer Service Representatives (CSRs) to provide exceptional support to our clients.

Job Overview: As a CSR at Workerzbpo, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our clients. Our call center operates during evening and night hours, from 6:00 PM to 4:00 AM, in Saddar, Rawalpindi.

Qualifications:

For experienced candidates: Matric with relevant experience in customer service.

For fresh candidates: Minimum qualification of FA/FSC.

Experienced candidates will be given preference.

Proficient English communication skills are required, as this position involves US-based campaigns.

Key Responsibilities:

Handle inbound and outbound customer inquiries regarding Medicare, Health care, and Internet solutions.

Provide professional and courteous assistance to customers, addressing their concerns and questions.

Ensure accuracy and completeness of customer information in our systems.

Meet performance targets and maintain quality standards set by the company.

Telecommunications - Rawalpindi, Pakistan

We’re Hiring at Zamitix BPO – Join Our Winning Team!

Ready to make your mark in B2B outbound sales? Zamitix BPO is looking for dynamic Frontiers and Closers to drive powerful campaigns and connect businesses effectively.

What We Offer:

• Vibrant, growth-focused work environment
• Competitive salary and performance incentives
• Professional training and support
• Career advancement opportunities

Walk-in Interviews:

Timings: 7:00 PM – 11:00 PM

Contact: 0305-7272000

Location: ZAMITIX Basement of Youth Boys Hostel, Jewelry Market, Asghar Mall, Murree Road, Rawalpindi.

We are looking for a motivated and customer-focused Customer Service Representative to join our team. As a CSR, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience.

Minimum qualification: Intermediate/A-Level

Prior customer service experience is a plus

Strong communication and interpersonal skills

Ability to multitask and manage time effectively

Get AI-powered advice on this job and more exclusive features.

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

• Annual performance-based increases
• Paid time off
• Health and dental insurance or a monthly health stipend
• Holiday bonuses
• Permanent work-from-home setup
• Opportunities for career advancement as we continue to grow
  
  

• Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
• Assist Customers: Support customers with orders, shipping, product details, and returns.
• Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
  
  

• Proficiency in English (both written and verbal)
• At least 1 year of customer service experience
• Experience with tools like Gorgias, Zendesk, or Shopify is a plus
• Excellent problem-solving and communication skills
• Adaptable and solutions-oriented mindset
  
  

• Personally owned PC or laptop with an i5 processor or equivalent
• Minimum of 15 Mbps for both upload and download internet speed
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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It involves:

1-Receiving and processing incoming orders and conduct confirmation calls to customers to verify the order and ensure that customers details are accurate.
2-Manage and respond promptly to customer queries and feedback on a variety of social media platforms and ensuring that consumers are satisfied with products or services by handling complaints and inquiries.
3-Coordination and communication with vendors to manage orders and the deliveries of customers.
4-Track and update replaced, returned or unfulfilled orders.
5-Create and update product listings with accurate and detailed information.

Skills:

• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to resolve conflicts effectively.
• Experience of 6 months to 1 year in a customer service role is preferred.