75 Sales Account Management jobs in Pakistan

• Setting customer expectations and revenue goals.
• Identifying customer demands and requirements.
• Advising customers on cost-effectiveness.
• Negotiating agreements with customers.
• Maintaining good relationships with customers.
• Approaching prospective customers to build rapport.
• Adhering to all the rules and regulations of the company.

Requirements

• Bachelor’s degree in Business Administration, Marketing or a relevant field.
• Minimum six months of experience working in a Customer Service department.
• Outstanding oral and written communication skills.
• Exceptional negotiation and sales skills.
• Proficiency in Microsoft Office Tools.
• Sound knowledge of the company’s products and services.
• Ability to maintain sensitive and confidential information.

Maahi Developers (Pvt) Ltd., One of the leading Real Estate Developers is looking for a Customer Relations Specialist / Officer / Executive (Female) Candidate based at Bahria Town Lahore. The individual must be a minimum graduate having a minimum of 02 years of experience in the same capacity.

The company provides a corporate culture working environment with personal and professional growth, market competitive salary will be offered with other fringe & benefits.

Kindly InMail your updated resume, those (female) candidates residing out of City (Lahore) can also be provided with company-based accommodation.

Manage Customer calls

Follow up with customers

Reminders for recovery and follow up with customers accordingly

Manage and create customer files & data

Hands-on with Microsoft Office Tools (Excel, PowerPoint, Word, etc.)

Good communication skills and fluent in English Speaking & Writing

Coordinate with inter departments as per the requirement to complete customer file etc

Candidates having experience in Real Estate will be preferred.

Job Title:

Trainee Coordinator (Sales and Customer Relations)

Location:

Lahore

Preferably Female

Education:

Minimum Bachelors, preference would be given to graduates from business schools, with a strong educational background in Marketing.

Experience:

Experienced Candidates ranging from 1 to 3 years will be preferred, however fresh graduates are also encouraged to apply.

Responsibilities:

• Maintain a High level of customer satisfaction through in depth knowledge of company services.
• Prospecting for new clients telemarketing company products/services.
• Setting up meetings with clients for Sales Executives to visit and present the company services.
• Work in close co-ordination with Sales team to get good results.
• Any other office work, that management asks.

Skills:

• Proficient at using Micro Soft Office.
• Time management, Teamwork
• Ability to do multitasking
• Highly Sociable

4 Months paid training followed by an employment contract.

Interested Candidates may forward their updated CV to the following:

PAK SAFETY SOLUTIONS:

Shortlisted candidates will be contacted for interviews.

Job Summary:

Badar Energy is hiring a confident and well-spoken female executive in Karachi to handle daily follow-ups on leads generated through social media campaigns, YouTube ads, and digital platforms. The ideal candidate will play a key role in maturing leads into customers by maintaining consistent communication, understanding client needs, and updating them on relevant solar products and promotions.

Key Responsibilities:

Make daily follow-up calls to potential clients from:
Social media ads (Facebook, Instagram, LinkedIn)
YouTube campaigns
WhatsApp, website inquiries & landing pages
Provide product information (OEM, ODM, Azadi Offers) in a clear and convincing manner
Qualify leads and update status (retailer, dealer, end-user)
Maintain daily records in Excel or CRM
Work closely with the Sales and Service teams for updates and coordination
Ensure every lead is followed up and properly tracked until conversion
Share client feedback for future marketing improvements
Prepare weekly follow-up and conversion status reports

Candidate Requirements:

Female candidate, based in Karachi
Strong verbal communication skills (Urdu & English)
Prior experience in telemarketing, telesales, or customer service preferred
Basic knowledge of Excel / Google Sheets
Self-motivated and able to work independently
Experience in solar, battery, or energy-related products is a plus

Salary & Benefits:

Market-competitive salary
Incentives for successful lead conversions
Exposure to a growing renewable energy brand
Supportive work culture with professional development

Job Description:

As a Client Relations Manager at Family Builders, your primary responsibility will be to ensure seamless communication and support for clients after the booking process. You will play a crucial role in building and maintaining strong relationships with our valued clients.

Responsibilities:
- Post-Sales Support: Provide assistance and guidance to clients with inquiries or concerns after the booking of apartments or shops.
- Query Resolution: Effectively address and resolve sales-related queries, ensuring client satisfaction and fostering long-term relationships.
- Client Communication: Maintain clear and proactive communication with clients, keeping them informed about the status of their bookings and addressing any concerns promptly.
- Cross-Functional Collaboration: Collaborate with the sales team to streamline the transition from the sales phase to post-sales, ensuring a smooth handover and consistent client experience.
- Feedback Management: Gather feedback from clients and use it to identify areas for improvement in our products or services.
- Documentation: Maintain accurate and up-to-date records of client interactions, feedback, and resolutions.

Requirements:
- Proven experience in client relations, sales support, or a related field.
- Strong communication and interpersonal skills.
- Ability to handle challenging situations with professionalism and empathy.
- Detail-oriented with excellent organizational skills.
- Familiarity with real estate or property management is a plus.

How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience

Based in Lahore, Pakistan, this strategic role is crucial to i2c’s global operation. As the central hub of expertise and best practices, Lahore houses the majority of our subject matter experts and operational personnel.

The Director of Account Management will ensure effective global account management and design processes that set the standard for other account groups, promoting consistency and operational excellence. By leveraging innovative capabilities, standardized processes, and a collaborative environment, the ideal candidate will drive the development and dissemination of best practices across account groups and stakeholder departments, ensuring alignment with the company’s global objectives.

Night shift (5 PM to 2 AM)

KEY RESPONSIBILITIES

Leadership & Strategy

• Develop and execute strategies tailored to the specific needs of international clients.
• Align client engagement teams efforts with i2c’s global objectives.
• Drive thought leadership and innovation, fostering a culture of excellence in client management practices.

Operational Excellence

• Establish and monitor KPIs to measure performance and identify opportunities for optimization.
• Utilize Lahore’s extensive talent pool to implement and scale operational best practices.
• Build governance frameworks to ensure alignment with organizational standards, compliance, and efficiency.

Client Relationship Management

• Act as a trusted advisor for clients, maintaining strong relationships and addressing their evolving needs.
• Oversee seamless onboarding, integration, and ongoing management of accounts.
• Foster a client-centric approach, ensuring satisfaction and loyalty at every touchpoint.

Customer Experience Design

• Design and deliver exceptional customer experiences across all interaction channels, including email, phone, website, and in-person meetings.
• Develop self-service tools and resources to enhance customer engagement and satisfaction.
• Continuously gather customer feedback to refine strategies and processes.

Innovation & Collaboration

• Partner with cross-functional teams to innovate and optimize processes.
• Identify and adopt emerging technologies and tools that drive efficiency and client engagement.
• Promote knowledge sharing and training within the team to build organizational capabilities.

Performance & Reporting

• Build transparent reporting systems to track and communicate progress on key metrics.
• Regularly report outcomes and improvement areas to senior leadership.
• Proactively identify risks and develop mitigation strategies to protect client relationships.

REQUIREMENTS:

Education

• Bachelor’s degree in business, marketing, or a related field (Masters degree preferred).

Experience

• 10+ years in client engagement or account management, with a preference for SaaS or payments industry experience.
• 8+ years in leadership roles, managing remote or cross-functional teams.
• Proven ability to manage special need accounts and foster long-term client loyalty.

Knowledge, Skills & Personal Characteristics

• Exceptional communication, interpersonal, and negotiation skills.
• Strong analytical and problem-solving capabilities.
• Proficiency in English (native level), with knowledge of additional languages (e.g., French or Spanish) as a bonus.
• Familiarity with CRM systems, data analysis, and reporting tools.

Preferred Skills:

• Experience in a fast-paced, high-growth environment.
• Background in software, payments, or similar industries.
• Strong understanding of client engagement best practices and operational excellence.