291 Quality Assessor jobs in Pakistan

Are you the Sherlock Holmes of call recordings?

Do you spot even the tiniest slip in scripts faster than anyone else? Then we want you!

What You Need to Bring:


Minimum 1 year of experience in a call center environment (QC or agent role)
Sharp ears and sharper judgment
Excellent communication and reporting skills
Ability to work independently during night hours


What You'll Do:


Monitor and evaluate calls for quality and compliance
Prepare feedback reports for improvement
Collaborate with the team to maintain top-notch customer experience standards

• Oversee the entire bug lifecycle from detection to resolution.
• Ensure efficient tracking and management of bug reports.
• Develop and implement strategies to minimize the occurrence of bugs.
• Evaluate and prioritize bug tickets based on severity, frequency, and impact on business and users.
• Utilize JIRA to track and manage bug tickets effectively.
• Collaborate with the development team to understand new features.
• Regularly review and update test cases to align with evolving features.
• Design specific test cases for the website, focusing on user experience, functionality, and performance.
• Stay updated with the latest trends and technologies in QA and software testing.

Requirements:

• Proven experience of at least 2 years in quality assurance positions, preferably within the field of technology.
• Advanced experience with quality assurance tools such as Jira.
• Strong sense of ownership of tasks and responsibilities.
• Attention to detail, thoroughness, and accuracy when assigned tasks.
• Keen problem solver with well-developed conceptual and analytical skills.
• Able to set achievable and measurable personal goals for performance and growth, and juggle multiple competing deadlines.

Job Type: Full-time

How to Apply:

Interested candidates can send their resume to .

Location: Rokane G24 - Suite#411 - International City Phase(2) - Dubai

Ensure quality control standards throughout the process from raw materials to finished products

Regularly inspect and audit production work in progress to ensure compliance with quality standards

Take actions to improve quality performance

Collaborate with different teams to resolve quality issues and improve processes

Inspect garments at various production stages for defects including pre-production and in-process garments

Work closely with production teams to address quality concerns promptly including but not limited to stitching, fit, fabric quality, colour accuracy,

and labelling.·

Maintain accurate records on the ERP system with quality data/comments

Contribute to quality improvement initiatives

Stay updated on industry trends and best practices

Competencies required: Perform ISO/SGS audits regularly. Quality report writing. In-depth working with standards of quality control such as TQM, SQM, ISO Certifications, Six Sigma, 5S, TPM. Bridging production process and process improvement.

Communicate with auditors as a company's QA/QC representative. Lead, train, develop, and mentor production and QA/QC staff.

Vertex IT Solutions is seeking a highly skilled and experienced QA Lead to join its team at the Lahore office (Gulberg 2). This role is perfect for an individual who is passionate about ensuring software quality at all stages of development and can lead a team of QA engineers toward delivering high-quality, defect-free software products.

As a QA Lead, you will play a pivotal role in the planning, execution, and delivery of software testing, guiding the team through both manual and automation testing practices. You will work closely with developers, project managers, and stakeholders to ensure that every product release meets the highest quality standards.

This is an onsite position with evening/night shift hours, suitable for professionals accustomed to international client timelines.


Key Responsibilities:



Lead and mentor a team of QA engineers, managing day-to-day QA operations and task assignments.


Develop and implement QA strategies, plans, and processes for manual and automated testing.


Coordinate with development teams to ensure proper understanding of project requirements.


Create, review, and maintain detailed test cases and test scripts.


Execute test cases and track bugs using test management tools.


Ensure product quality through performance testing, regression testing, and integration testing.


Participate in daily stand-ups, sprint planning, and product demos.


Maintain QA documentation and ensure alignment with best practices and standards.


Provide timely feedback and detailed QA reports to the development and project teams.




Required Skills and Qualifications:



Strong leadership and team management skills in a QA environment.


Hands-on experience in both manual and automation testing tools and techniques.


Familiarity with automation frameworks like Selenium, Cypress, or similar.


Proficient in writing and maintaining test scripts and cases.


Excellent communication and reporting skills, with the ability to interact effectively with cross-functional teams.


Experience with Agile/Scrum methodologies is a plus.




Working Hours:

6:00 PM – 3:00 AM Pakistan Standard Time (Monday to Friday)
(Onsite at Lahore office – Gulberg 2)