1,618 Partner Relations jobs in Pakistan

Based in Lahore, Pakistan, this strategic role is crucial to i2c’s global operation. As the central hub of expertise and best practices, Lahore houses the majority of our subject matter experts and operational personnel.

The Director of Account Management will ensure effective global account management and design processes that set the standard for other account groups, promoting consistency and operational excellence. By leveraging innovative capabilities, standardized processes, and a collaborative environment, the ideal candidate will drive the development and dissemination of best practices across account groups and stakeholder departments, ensuring alignment with the company’s global objectives.

Night shift (5 PM to 2 AM)

KEY RESPONSIBILITIES

Leadership & Strategy

• Develop and execute strategies tailored to the specific needs of international clients.
• Align client engagement teams efforts with i2c’s global objectives.
• Drive thought leadership and innovation, fostering a culture of excellence in client management practices.

Operational Excellence

• Establish and monitor KPIs to measure performance and identify opportunities for optimization.
• Utilize Lahore’s extensive talent pool to implement and scale operational best practices.
• Build governance frameworks to ensure alignment with organizational standards, compliance, and efficiency.

Client Relationship Management

• Act as a trusted advisor for clients, maintaining strong relationships and addressing their evolving needs.
• Oversee seamless onboarding, integration, and ongoing management of accounts.
• Foster a client-centric approach, ensuring satisfaction and loyalty at every touchpoint.

Customer Experience Design

• Design and deliver exceptional customer experiences across all interaction channels, including email, phone, website, and in-person meetings.
• Develop self-service tools and resources to enhance customer engagement and satisfaction.
• Continuously gather customer feedback to refine strategies and processes.

Innovation & Collaboration

• Partner with cross-functional teams to innovate and optimize processes.
• Identify and adopt emerging technologies and tools that drive efficiency and client engagement.
• Promote knowledge sharing and training within the team to build organizational capabilities.

Performance & Reporting

• Build transparent reporting systems to track and communicate progress on key metrics.
• Regularly report outcomes and improvement areas to senior leadership.
• Proactively identify risks and develop mitigation strategies to protect client relationships.

REQUIREMENTS:

Education

• Bachelor’s degree in business, marketing, or a related field (Masters degree preferred).

Experience

• 10+ years in client engagement or account management, with a preference for SaaS or payments industry experience.
• 8+ years in leadership roles, managing remote or cross-functional teams.
• Proven ability to manage special need accounts and foster long-term client loyalty.

Knowledge, Skills & Personal Characteristics

• Exceptional communication, interpersonal, and negotiation skills.
• Strong analytical and problem-solving capabilities.
• Proficiency in English (native level), with knowledge of additional languages (e.g., French or Spanish) as a bonus.
• Familiarity with CRM systems, data analysis, and reporting tools.

Preferred Skills:

• Experience in a fast-paced, high-growth environment.
• Background in software, payments, or similar industries.
• Strong understanding of client engagement best practices and operational excellence.

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As a Senior Manager on our Small Medium Business (SMB) team, you'll play a pivotal role in driving Motive's largest revenue stream. SMB customers form the backbone of Motive's customer base, and our innovative technology is key to creating efficiencies and spurring revenue growth for businesses within the physical economy, including trucking, freight & logistics, construction, oil and gas, local delivery/services, and more.

We are seeking dynamic senior sales professionals with exceptional communication skills and proven leadership abilities. As a second-line leader , you will be responsible for managing and developing managers who oversee global sales teams. Your focus will be on driving the achievement of monthly and quarterly revenue targets through the sale of technology products and services to businesses. You will ensure the effective operation and execution of these sales teams at one of our Pakistan offices, and you should be based in or willing to travel to our Islamabad or Lahore offices.

• Meet and exceed bookings and revenue targets with a team of Managers each managing their own team of Account Executives
• Establish inbound/outbound appointment and pipeline targets, ensure consistent execution and accountability, and track KPIs and other operating metrics to assess team effectiveness.
• Ensure consistent execution of end-to-end sales playbook, and work closely with sales operations to align CRM process.
• Deliver sales management training and coaching programs to ensure consistency and effectiveness across the organization
• Teach and measure your sales teams key responsibilities which include prospecting, qualifying, selling and closing new business to existing customers and assist in achieving / exceeding quota targets on a monthly, quarterly, annual basis
• Follow a disciplined approach to maintaining a current pipeline
• Be proficient in and leverage all Motive offerings in sales pursuits, including ELD, Dashcam, Motive Card, and new products. Share best practices in sales and negotiation skills, highlighting Motive’s value and benefits.
• Listening to calls and coach Account Executives/Sales Managers to improve skills
• Understand, audit, and forecast business to leadership

• 4+ years in International Sales, US Market preferred
• 2+ years in Sales leadership (2nd line leadership preferred), technology/product company preferred
• Proven track record in B2B sales and demonstrated success with a short sales cycle in a fast-paced competitive market
• Exceptional contractual and negotiation skills
• Ability to understand and hold team accountable for pipeline management
• Self-starter who can take on an ambiguous project and be resourceful to get it done

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote

• Meet and exceed bookings and revenue targets with a team of Sales Managers each managing their own team of Account Executives
• Establish inbound/outbound appointment and pipeline targets, ensure consistent execution and accountability, and track KPIs and other operating metrics to assess team effectiveness.
• Ensure consistent execution of end-to-end sales playbook, and work closely with sales operations to align CRM process.
• Deliver sales management training and coaching programs to ensure consistency and effectiveness across the organization
• Teach and measure your sales teams key responsibilities which include prospecting, qualifying, selling and closing new business to existing customers and assist in achieving / exceeding quota targets on a monthly, quarterly, annual basis
• Follow a disciplined approach to maintaining a current pipeline
• Be proficient in and leverage all Motive offerings in sales pursuits, including ELD, Dashcam, Motive Card, and new products. Share best practices in sales and negotiation skills, highlighting Motive’s value and benefits.
• Listening to calls and coach Account Executives/Sales Managers to improve skills
• Understand, audit, and forecast business to leadership
  
  

• 4+ years in International Sales, US Market preferred
• 2+ years in Sales leadership (2nd line leadership preferred), technology/product company preferred
• Proven track record in B2B sales and demonstrated success with a short sales cycle in a fast-paced competitive market
• Exceptional contractual and negotiation skills
• Ability to understand and hold team accountable for pipeline management
• Self-starter who can take on an ambiguous project and be resourceful to get it done
  
  

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations, and finance teams can manage their drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with industry-leading AI, the Motive platform provides complete visibility and control, significantly reducing manual workloads through automation and simplification.

Motive serves over 120,000 customers—ranging from Fortune 500 enterprises to small businesses—in industries such as transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

This role acts as a key partner to Business/HR Leaders, HRBPs, and Legal in the employee relations domain. It involves creating a positive employee experience by facilitating unbiased resolution of complaints and concerns, supporting the open-door policy, and investigating legal charges or complaints. The position reports to the HRBP Director.

1. Serve as the main contact and ER investigator for employee relations issues.
2. Conduct investigations of varying difficulty and sensitivity, providing recommendations for resolution.
3. Manage assigned cases, ensuring timely resolution, and maintain detailed logs and documentation.
4. Identify, investigate, and resolve employee concerns related to human rights, workplace rights, conduct, safety, and attendance.
5. Facilitate the open-door process and investigate related complaints or legal charges.
6. Collaborate with Legal and HRBPs to plan and implement ER processes, programs, and tools to enhance organizational capability.
7. Participate in mediation and alternative dispute resolution when required.

• Bachelor's degree or equivalent work experience.
• 5+ years in HRBP, with at least 3 years in employee or labor relations.
• Effective conflict management skills.
• Knowledge of employment laws in Pakistan and India is a plus.
• Strong communication skills.

Creating a diverse and inclusive workplace is a core value at Motive. We are an equal opportunity employer and welcome applicants from diverse backgrounds, experiences, and abilities.

Please review our Candidate Privacy Notice .

Applicants must be authorized to access U.S. export-controlled commodities and technologies. It is Motive's policy to ensure employees are authorized for access to our products and technology.

#LI-Remote

Join to apply for the Senior Employer Relations Business Partner role at Motive .

Motive empowers those managing physical operations with tools to improve safety, productivity, and profitability. Our platform allows safety, operations, and finance teams to manage drivers, vehicles, equipment, and related expenses in a single system. With industry-leading AI, the platform provides complete visibility, control, and reduces manual workload through automation.

Motive serves over 120,000 customers across industries like transportation, logistics, construction, energy, field services, manufacturing, agriculture, retail, and the public sector. Learn more at gomotive.com .

This role acts as a key partner to Business/HR Leaders, HRBPs, and Legal, focusing on employee relations. It involves creating a positive employee experience by neutrally facilitating complaint resolutions, supporting the open-door policy, and investigating legal or employee concerns. The position reports to the HRBP Director.

• Serve as the primary contact and investigator for employee relations issues.
• Conduct investigations of varying complexity and sensitivity, recommending appropriate resolutions.
• Manage cases proactively, ensuring timely resolution and maintaining detailed logs and documentation.
• Address employee concerns related to human rights, workplace rights, conduct, safety, and attendance.
• Facilitate the open-door process and investigate complaints or legal charges.
• Collaborate with Legal and HRBPs to develop and implement ER processes, programs, and tools to strengthen organizational capacity.
• Participate in mediation and alternative dispute resolution as needed.

• Bachelor's degree or equivalent work experience.
• 5+ years in HRBP with at least 3 years in employee or labor relations.
• Strong conflict management skills.
• Knowledge of employment laws in Pakistan and India is a plus.
• Effective communication skills.

We value diversity and are an equal opportunity employer. We welcome applicants from all backgrounds and experiences.

Review our Candidate Privacy Notice .

Applicants must be authorized to access U.S. export-controlled technologies. Compliance with these regulations is required.

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Business Development and Sales
• Industries: IT Services, Technology, Internet, Truck Transportation

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Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Our platform allows safety, operations, and finance teams to manage drivers, vehicles, equipment, and fleet-related spend in a single system. With industry-leading AI, the Motive platform provides complete visibility and control, significantly reducing manual workloads through automation and simplification.

Motive serves over 120,000 customers—from Fortune 500 companies to small businesses—across various industries including transportation, logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Role Overview:

This position acts as a key partner to Business/HR Leaders, HRBPs, and Legal teams, driving employee relations initiatives. You will contribute to creating a positive employee experience by ensuring unbiased and neutral facilitation of complaint resolutions. Responsibilities also include facilitating open-door processes and investigating complaints or legal charges.

The role reports to the HRBP Director.

What You’ll Do:

1. Serve as the main point of contact and ER investigator.
2. Conduct investigations of varying difficulty and sensitivity, recommending appropriate resolutions.
3. Own assigned cases, monitor progress to ensure timely resolution, and maintain detailed investigation logs with notes and supporting documents.
4. Identify, investigate, and resolve employee concerns or conflicts related to human rights, workplace rights, conduct, safety, and attendance.
5. Facilitate open-door processes and investigate complaints or legal charges.
6. In collaboration with Legal and HRBPs, plan and implement ER processes, programs, and tools to enhance organizational capability.
7. Participate in mediation and alternative dispute resolution as required.

What We’re Looking For:

1. Bachelor's degree from an accredited university or equivalent work experience.
2. At least 5 years of experience in HRBP, with 3+ years in employee and/or labor relations.
3. Knowledge of employment laws in Pakistan and India is a plus.

Creating a diverse and inclusive workplace is a core value at Motive. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, abilities, and perspectives.

Please review our Candidate Privacy Notice here .

Employees must be authorized to access U.S. export-controlled commodities and technologies. Motive requires employees to have proper authorization for access to its products and technology.

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