374 Operations Managers jobs in Pakistan

Business Type: Visa Consultancy Business
Job Location: Near Model Town Link Road, Lahore
Job Type: Onsite, Full-Time
Shift: Monday to Saturday
Salary Range: PKR 250,000 350,000 (Negotiable based on experience)

We are seeking an experienced and results-driven General Manager to oversee the overall operations of our Visa Consultancy Business. The role involves setting business strategies, managing cross-functional teams, ensuring compliance with industry regulations, and driving business growth. The ideal candidate will demonstrate strong leadership, a track record of managing consultancy or service-oriented businesses, and the ability to achieve organizational goals efficiently.

• Oversee daily operations across all departments to ensure smooth workflow and service delivery

• Develop and implement business strategies to increase revenue, expand client base, and improve service quality

• Lead, guide, and supervise teams including sales, customer support, and operations to achieve performance targets

• Ensure compliance with company policies, industry regulations, and legal requirements specific to visa consultancy

• Monitor Key Performance Indicators (KPIs) and prepare periodic reports for management review

• Establish and maintain strong relationships with vendors, partners, and key clients for ongoing support and collaboration

• Introduce process improvements to increase operational efficiency and client satisfaction

• Handle escalated client concerns and ensure high standards of service delivery

• Train, mentor, and develop staff to enhance productivity and professional growth

• Masters or Bachelors degree in Business Administration, Management, or related field

• Minimum 7 years of managerial experience (preferably in consultancy or business services sector)

• Strong leadership and team management skills with ability to motivate and guide cross-functional teams

• Excellent communication, negotiation, and organizational skills

• Proven problem-solving ability with effective decision-making under pressure

• Strong understanding of business operations, sales processes, and customer service

• Tech-savvy with knowledge of CRM systems, reporting tools, and MS Office

• Responsible for scheduling, moderating, and generating performance reports across all social media platforms.
• Develop monthly content calendars and ensure weekly publishing of approved, data-led content.
• Create and deliver campaign-specific content including seasonal themes, product launches, and TVCs.
• Manage listening queries and dashboards to extract insights and monitor brand sentiment.
• Handle profile visuals, maintain login credentials, and keep platform assets like YouTube playlists organized.
• Customer Complaints Handling
• Customer experience management through different digital touch points by providing solutions to the growers
  
  

• Education Requirement: MSc (Hons) Agriculture
• Experience: 1-3 years in digital operations, social media management, or related field preferred.
  
  

• Strong communication and coordination skills
• Proficiency in social media tools (especially Emplifi)
• Analytical mindset with basic understanding of dashboards and reports
• Ability to manage multiple campaigns simultaneously
• Familiarity with digital marketing trends and content creation

Operations Business Manager - MSP role at ITC Worldwide . ITC is in search of a highly skilled business manager to join our team and help build a tradition of unparalleled client, customer, and employee satisfaction. The ideal candidate will have a track record of outstanding management of day-to-day operations, including production, human resources, and accounting processes. This person will be a motivated leader who thrives on creating and sustaining a climate of inclusion, trust, and productivity. Ultimately, the business manager will be responsible for maintaining successful daily business practices and ushering in a new era of growth.

• Strategize, implement, and oversee processes for increased productivity and growth
• Design daily operational programs that achieve organizational objectives
• Manage employee activities, providing suitable resources
• Establish and grow relationships with relevant partners
• Establish cost parameters and manage overall P&L for company
• Maintain plan for forecasting, targeting, and attaining sales
• Collaborating with department heads to define Key Performance Indicators (KPIs) and reports.
• Developing an understanding of business operations and contributing departments.
• Implementing and maintaining reports and dashboards using reporting software.
• Conducting ad-hoc analyses to support internal decision-making.

• Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines
• Provide data analytics of sales, distributors, and partners to relevant management teams
• Work with assistant managers to develop long-term strategic initiatives
• Create and maintain rolling three-month plan for forecasting, targeting, and attaining sales
• Participate in development of competitor analyses and pricing strategy
• Support customer-facing operations, including sales, marketing, and public relations
• Adherence to SLAs

• Three or more years of experience in a business management or similar role
• Experience in developing business strategy
• Strong ability with financial and budgetary processes
• Superior leadership skills, with focus on employee coaching and development
• Up-to-date knowledge of relevant industry trends

• Materss degree (or equivalent) in business, management, or related field
• Strong ability with database and information systems software
• Experience in data analysis with Power BI
• IT Technical Recruitment (Attract, Retention)
• Microsoft Applications: SaaS Product Line Licensure
• Microsoft Modern Workplace plays
• Dynamics 365 ERP/CRM Pre & Post sales
• SAP/NetSuite (a plus!)

• Mid-Senior level

• Full-time

• Sales and Business Development

• IT Services and IT Consulting

• Strategize, implement, and oversee processes for increased productivity and growth
• Design daily operational programs that achieve organizational objectives
• Manage employee activities, providing suitable resources
• Establish and grow relationships with relevant partners
• Establish cost parameters and manage overall P&L for company
• Maintain plan for forecasting, targeting, and attaining sales
• Collaborating with department heads to define Key Performance Indicators (KPIs) and reports.
• Developing an understanding of business operations and contributing departments.
• Implementing and maintaining reports and dashboards using reporting software.
• Conducting ad-hoc analyses to support internal decision-making.
  
  

• Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines
• Provide data analytics of sales, distributors, and partners to relevant management teams
• Work with assistant managers to develop long-term strategic initiatives
• Create and maintain rolling three-month plan for forecasting, targeting, and attaining sales
• Participate in development of competitor analyses and pricing strategy
• Support customer-facing operations, including sales, marketing, and public relations
• Adherence to SLAs
  
  

• Three or more years of experience in a business management or similar role
• Experience in developing business strategy
• Strong ability with financial and budgetary processes
• Superior leadership skills, with focus on employee coaching and development
• Up-to-date knowledge of relevant industry trends
  
  

• Materss degree (or equivalent) in business, management, or related field
• Strong ability with database and information systems software
• Experience in data analysis with Power BI
• IT Technical Recruitment (Attract, Retention)
• Microsoft Applications: SaaS Product Line Licensure
• Microsoft Modern Workplace plays
• Dynamics 365 ERP/CRM Pre & Post sales
• SAP/NetSuite (a plus!)

ITC is in search of a highly skilled business manager to join our team and help build a tradition of unparalleled client, customer, and employee satisfaction. The ideal candidate will have a track record of outstanding management of day-to-day operations, including production, human resources, and accounting processes. This person will be a motivated leader who thrives on creating and sustaining a climate of inclusion, trust, and productivity. Ultimately, the business manager will be responsible for maintaining successful daily business practices and ushering in a new era of growth.

Objectives of this role

• Strategize, implement, and oversee processes for increased productivity and growth
• Design daily operational programs that achieve organizational objectives
• Manage employee activities, providing suitable resources
• Establish and grow relationships with relevant partners
• Establish cost parameters and manage overall P&L for company
• Maintain plan for forecasting, targeting, and attaining sales
• Collaborating with department heads to define Key Performance Indicators (KPIs) and reports.
• Developing an understanding of business operations and contributing departments.
• Implementing and maintaining reports and dashboards using reporting software.
• Conducting ad-hoc analyses to support internal decision-making.

Responsibilities

• Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines
• Provide data analytics of sales, distributors, and partners to relevant management teams
• Work with assistant managers to develop long-term strategic initiatives
• Create and maintain rolling three-month plan for forecasting, targeting, and attaining sales
• Participate in development of competitor analyses and pricing strategy
• Support customer-facing operations, including sales, marketing, and public relations
• Adherence to SLAs

Required skills and qualifications

• Three or more years of experience in a business management or similar role
• Experience in developing business strategy
• Strong ability with financial and budgetary processes
• Superior leadership skills, with focus on employee coaching and development
• Up-to-date knowledge of relevant industry trends

Preferred skills and qualifications

• Materss degree (or equivalent) in business, management, or related field
• Strong ability with database and information systems software
• Experience in data analysis with Power BI
• IT Technical Recruitment (Attract, Retention)
• Microsoft Applications: SaaS Product Line Licensure
• Microsoft Modern Workplace plays
• Dynamics 365 ERP/CRM Pre & Post sales
• SAP/NetSuite (a plus!)