13 Operations Management Roles jobs in Pakistan
Process Improvement Specialist
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Job Description
- Responsible to devise channel SOP's (operational, data privacy & security, etc.)
- Process documentation, standardization and continuous improvement
- Defining operational SLA's
- Standardization of communication across channels
- Defining/documenting roles & responsibilities across value chain
- Defining system access for all job roles across organization
Associate Process Improvement Analyst
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Job Overview:
Responsibilities include identifying improvement areas, implementing process enhancements, and monitoring their effectiveness. The specialist collaborates with teams to develop performance metrics, analyzes data for improvement opportunities, and communicates findings to management. They utilize DevOps data to create Power BI dashboards, conduct audits, and support best practice adoption. Strong knowledge of software processes and agile methodologies, proficiency in Microsoft Office and DevOps tools, and excellent communication and analytical skills.
Job Responsibilities:
- Identify and analyze opportunities for improvement within the organization.
- Assist in the development and execution of process improvement initiatives, including documentation, process mapping, and training sessions.
- Collect and analyze performance data to identify trends and opportunities for enhancement, and communicate insights and recommendations effectively.
- Work on Power BI dashboards and extract data.
- Conduct assessments to ensure compliance with organizational standards and pinpoint areas for enhancement.
- Assist in the implementation of best practices and methodologies in project management, quality assurance, and resource management.
- Collaborate with departments such as Software Engineering, Quality Assurance, and Product Management to identify improvement areas and implement best practices.
- Facilitate workshops to engage teams in identifying and implementing continuous improvement initiatives across projects and processes.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Familiarity with software development processes, agile frameworks, quality assurance, project management, and industry best practices.
- Strong communication and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Basic understanding of Power BI dashboards.
- Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
- Knowledge of ISO 9001, ISO 2000, and ISO 27001 is a plus.
Compensation and Benefits:
Financial:
- Competitive salary and bi-annual bonus.
- Fast track and uncapped career growth for high performers.
- Company-sponsored vehicle financing (car and bike).
- Interest-free loans.
- Provident Fund: CureMD matches up to 8% of your base salary.
Health and Wellness:
- In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
- Hospital treatment monitoring by company doctors.
- Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).
- Exclusive health benefits and discounts at top class clinics and labs.
Supportive Workplace:
- Pick-up and drop-off services for female employees.
- In-house daycare facility.
- In-house gym and recreational area to unwind.
Continued Learning:
- Company-sponsored trainings, workshops, development programs and retreats.
- Paid specialized trainings/certifications.
The Difference You'll Make:
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you'll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we're not just advancing technology — we're making a tangible difference in people's lives.
Together, let's save lives.
Assistant Manager Process Improvement
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ATCO is hiring Assistant Process Improvement Manager.
Key Responsibilities:
· Assist in process mapping activities (AS IS and TO BE).
· Facilitate the creation of learning materials for effectively rolling out new SOPs and processes.
· Promote and foster a culture of continuous improvement, innovation, and excellence throughout the organization.
Education & Experience:
· BBA / MBA, subject knowledge in Business Process Management
· 2 years of relevant experience
Skills:
· Enthusiastic about Generative AI and emerging technologies
· Basic understanding of UI/UX principles
· Strong problem-solving and analytical mindset
· Effective communication and collaboration skills
· Ability to adapt quickly to new tools and processes
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ATCOLaboratoriesPrinting & Chemical Process Developer – Quality Improvement
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We are looking for an experienced developer/technical expert to help us improve the printing and chemical processes in our factory. The main focus will be on quality enhancement, troubleshooting existing issues, and optimizing production efficiency.
Job Type: Full-time
Pay: Rs40, Rs60,000.00 per month
Work Location: In person
HR & Operations Management Intern (IT Background)
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Job Description
HR & Operations Management Intern (IT/CS/SE Background Preferred)
Location:
Onsite — Lahore, Punjab, Pakistan
About the Company
Upvave
is a growing
startup based in Lahore
specializing in
mastering modern web solutions
. We build innovative, scalable, and high-performance digital products, combining technical expertise with strong business insight. As a young and fast-moving team, we offer interns a chance to learn, contribute, and grow alongside the company.
About the Role
We're hiring a
3-month HR & Operations Management Intern
. This role is ideal for candidates with a
technical background (IT / Computer Science / Software Engineering)
who want to expand their skills into
HR and operations management
. Outstanding interns may be
converted to full-time
.
Key Responsibilities
- Assist in HR operations including recruitment, onboarding, and record management
- Support day-to-day operational activities across teams
- Prepare and manage documentation, reports, and process trackers
- Help implement workflow improvements and ensure smooth operations
- Maintain professionalism and confidentiality in all HR/operations matters
Requirements
- Currently studying or recently graduated in
IT / CS / SE
(or related field) - Strong interest in
HR and operations management - Excellent communication, organizational, and problem-solving skills
- Proficiency with
Google Workspace / MS Office - Available to work
full-time onsite in Lahore
Internship Details
- Duration:
3 months - Stipend:
PKR 20,000/month - Location:
Lahore office (onsite) - Opportunity:
Potential to
convert into a full-time role
based on performance
How to Apply
Send your resume to
or WhatsApp it to
.
Use subject line:
HR & Operations Intern – Your Name
HR & Operations Management Intern (IT Background Required)
Posted today
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Job description
Stipend: Up to PKR 20,000/month
Duration: 3 months
Industry: IT & Software Solutions
Application: Email or WhatsApp
Key Responsibilities
Human Resources
- Run end-to-end recruitment (tech + non-tech): draft JDs, post roles, screen CVs, schedule interviews.
- Coordinate technical assessments (e.g., GitHub take-homes, HackerRank links), and compile feedback.
- Maintain employee records and assist with onboarding/offboarding (accounts, access, hardware).
- Draft and manage NDAs, contracts, and HR documentation.
Operations & Project Management
- Track tasks and sprints in Jira (or similar); follow up on blockers and deadlines.
- Help streamline delivery workflows (backlog grooming, standup notes, release checklists).
- Oversee document management and compliance (policies, SOPs, ISO-ready filing).
- Coordinate cross-team handoffs (Design → Dev → QA → Deployment).
Business & Financial Support
- Assist with budget tracking and expense reporting.
- Coordinate with finance on payment schedules and records.
Tools & Communication
- Work daily in Google Workspace (Docs, Sheets, Drive, Calendar, Meet).
- Communicate clearly with engineers, designers, QA, and external stakeholders.
What We Mean by "Full-Stack Fundamentals:
- You can hold a basic conversation with engineers and understand where tasks fit in the SDLC.
- You've touched some of these: HTML/CSS/JavaScript, , , REST APIs, databases (SQL/NoSQL), Git/GitHub.
- Nice to have: familiarity with Jira workflows, CI/CD basics, cloud concepts (AWS/GCP/Azure), and QA practices.
Requirements
- Currently studying or recently graduated in HR, IT, software engineering, Business Administration, CS/SE, or a related field.
- Strong organizational and time-management skills.
- Familiarity with Jira or other project management tools (preferred).
- Proficiency in Google Workspace.
- Excellent written and verbal communication skills.
- Knowledge of the IT/software industry (must have at a basic level).
Perks & Benefits
- Stipend up to PKR 20,000/month.
- Hands-on exposure to HR, operations, and software delivery workflows.
- Chance to transition into a full-time role.
- Mentorship from industry professionals.
- Fast-paced, learning-rich environment.
How to Apply
Send your CV to
or WhatsApp
with the subject line:
HR & Operations Intern – (Your Name)
.
(Optional but helpful: include links to your GitHub/portfolio or any tech coursework/certifications.)
Agency Management Operations
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Responsibilities
Host Management
• Recruit, train, and manage contracted local hosts to increase quantity and engagement.
• Monitor host performance to ensure compliance and reduce violations.
• Support hosts in improving streaming skills and audience interaction to drive revenue growth.
• Develop host growth plans, track streaming data, and provide performance feedback.
Agency Management
• Maintain and expand relationships with local agencies to support host recruitment and management.
• Regularly evaluate agency performance and provide strategic and resource support.
• Motivate and train agencies to improve contribution and engagement.
• Act as a communication bridge between agencies and the company to ensure compliance and policy implementation.
Event Operation
• Plan and execute localized online/offline events to increase user engagement and retention.
• Create innovative activities based on festivals, local culture, and trending topics to enhance platform atmosphere.
• Collaborate with the marketing team to boost event exposure and user conversion.
• Monitor event data, analyze outcomes, and optimize future activities.
Requirements
• Bachelor's degree or above in Marketing, Media, Internet, or related fields preferred.
• Familiar with livestreaming/short video/social media industry, with relevant operation or management experience.
• Strong communication and coordination skills with cross-cultural communication ability.
• Data-driven mindset, capable of identifying problems and proposing optimization strategies.
• Fluent in English; proficiency in Urdu/local languages is a plus.
Core Competencies
• Execution: Ability to efficiently implement and drive host, agency, and event strategies.
• Innovation: Strong creativity in event planning, integrating local culture into activities.
• Accountability: Responsible for performance and team goals, able to work under pressure.
• Analytical Thinking: Data-driven approach to review performance and optimize strategies.
Work Arrangement:
This role requires working from the office five days a week.
Location:
G-8 Markaz, Islamabad, Pakistan
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Media Sales Operations/Events management intern
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We are seeking a proactive and detail-oriented Media Sales Operations/Events management intern (Events & Operations) to support our team in delivering high-quality sponsor activations, content, and client deliverables. The role combines event execution, sponsor coordination, and media sales operations offering hands-on experience in one of Pakistan's largest automotive media platforms. This internship also provides opportunities to travel nationwide for PakWheels Auto Shows, Car Melas, and other brand activations.
Resposnbilities:
- Assist in planning and execution of flagship events, including PakWheels Auto Shows and Car Melas.
- Ensure sponsor stalls and activations are set up smoothly at events without operational issues.
- Manage and oversee sponsor deliverables (both on-site and post-event), ensuring commitments are fulfilled.
- Coordinate with the video/content team to ensure timely execution of brand deliverables (videos, reels, sponsor content, etc.).
- Capture event highlights (photos, reels, and sponsor activities) for reporting and promotions.
- Prepare and circulate post-event newsletters/reports, showcasing activities, sponsor visibility, and outcomes.
- Support the Media Sales team in day-to-day operations, including tracking deliverables, preparing reports, and assisting with client requirements.
- Coordinate with sponsors during and after events to resolve issues and maintain strong relationships.
Qualification:
- Currently enrolled in or recently graduated with a degree in Marketing, Business, Media, Communications, or related fields.
- Strong interest in event management, sponsorships, and media sales operations.
- Excellent communication, organization, and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment and handle multiple tasks.
- Willingness to travel frequently for events across Pakistan.
- Basic content creation/editing skills (reels, photography, videography) are a plus.
What We Offer:
- Hands-on exposure to large-scale automotive events and brand activations.
- Opportunity to work closely with leading brands and sponsors.
- Real-world experience in event execution, client deliverables, and media sales operations.
- Nationwide travel and industry exposure.
At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.
Operations and Vendor Management Intern
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Job Description
Position Overview
TransLinguist, a globally recognized provider of language solutions, is looking for a motivated
Operations and Vendor Management Intern
to join our team. This role offers hands-on exposure to the translation and interpretation sector, allowing you to actively contribute to projects across multiple domains while developing essential professional skills.
Key Responsibilities
In this internship, you will:
- Support the Vendor Relations team in daily operations to ensure smooth departmental workflows.
- Assist with registering new linguists and vendors on TransLinguist's platform.
- Coordinate with internal teams to confirm project requirements and gather key details.
- Help manage vendor communications and participate in basic negotiation activities.
- Facilitate the completion of required documentation during linguist onboarding.
- Maintain and update project-related records.
- Help nurture long-term relationships with freelance translators, interpreters, and proofreaders.
Skills & Qualifications
We are seeking candidates who bring:
- Strong written and spoken English skills (additional languages are advantageous).
- Current enrollment in or recent graduation from a degree program in Business Management or a related field.
- Attention to detail, organizational ability, and capability to manage multiple tasks.
- Solid problem-solving and analytical thinking skills.
- Independence in managing assigned work and meeting deadlines.
- Adaptability to work effectively in a fast-moving environment.
- Proficiency with MS Office and Windows applications.
Why Join Us
If you are an ambitious student or recent graduate eager to gain real-world experience in the language services field, this internship will provide you with valuable training, international exposure, and the opportunity to contribute to meaningful global projects.
Floor Operations Manager – Lead Management
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Job Description
Position Title: Floor Operations Manager – Lead Management & Onboarding
Location: On-site – Gulberg Greens, Islamabad
Working Hours: 6:00 PM – 2:00 AM (Pakistan Standard Time)
Experience Required: 3+ years
Job Summary
The Floor Manager will be responsible for supervising employees on the floor, overseeing the marketing team's lead generation activities, and ensuring smooth coordination between the Islamabad and Lahore offices. The role requires close tracking of interviews, timely client follow-ups, effective onboarding of developers, and seamless project execution. Acting as a central point of contact for both internal teams and external stakeholders, the Floor Manager will play a critical role in driving operational excellence.
Key Responsibilities
Employee & Floor Management
- Supervise day-to-day activities of employees on the floor.
- Monitor the performance and productivity of the marketing team, particularly in lead generation.
- Ensure adherence to organizational policies and maintain a smooth workflow within the office.
Lead & Interview Management
- Track and review leads generated by the marketing team.
- Coordinate with relevant team members in Islamabad and Lahore to arrange interviews.
- Maintain and regularly update the Interview Tracker.
- Ensure timely interview reminders are sent to candidates, interviewers, and team members.
- Share interview-related details (job descriptions, resumes, client requirements, etc.) with interviewers in advance.
Project Coordination
- Liaise with the Lahore Floor Manager or Islamabad developers to assign resources for newly won projects.
- Maintain strong follow-ups with clients on project logistics (e.g., laptop provisioning for developers).
- Ensure timely receipt of laptops and other resources for assigned developers.
Onboarding & Developer Support
- Support developers during the onboarding process, ensuring Day 1 readiness.
- Share client instructions and requirements with developers before project initiation.
- Provide ongoing support during the first week of the project, addressing queries and ensuring smooth integration.
Cross Office Coordination
- Act as a bridge between the Islamabad and Lahore offices for project assignments, updates, and issue resolution.
- Maintain clear and consistent communication channels (email, WhatsApp, calls).
Client & Developer Relation
- Ensure timely communication and follow-ups with clients regarding project requirements.
- Support developers with challenges or clarifications during initial project stages.
- Maintain a holistic view of leads, interviews, and projects to ensure operational continuity.
Required Skills & Competencies
- Strong coordination, organizational, and time management skills.
- Excellent written and verbal communication in English.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Strong interpersonal skills with the ability to liaise across teams and locations.
- Proficiency with digital tools (WhatsApp, email, trackers, and spreadsheets).
- Detail-oriented with strong follow-up and monitoring capabilities.
Qualifications & Experience
- Bachelor's degree in Business Administration, Management, or IT-related fields (preferred).
- 3+ years of experience in coordination, floor management, or operations.
- Prior experience in IT, Recruitment, or Consulting industries will be an advantage.
Key Attributes
- Proactive and solution-oriented mindset.
- Strong sense of accountability and ownership.
- Team player with demonstrated leadership qualities.
- Flexible and adaptable to dynamic business needs.
What We Offer
- Competitive salary and benefits.
- Medical Insurance
- Paid leaves and performance based bonus
- Professional growth and healthy work environment