44 Operations Assistant jobs in Pakistan

Operations Assistant Manager

Lahore, Punjab GharPar Company

Posted 13 days ago

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Job Description

The Operations Assistant Manager will be supporting the COO in all functions of operations at GharPar Tech Pvt. Ltd.

Effectively guide the Customer Care department and manager in day-to-day operations of booking appointments, informing beauticians, and dealing with client inquiries and complaints.

To manage field staff (beauticians), service quality, and sales target monitoring according to GharPar policies.

Team Structure

The Operations Assistant Manager will be reporting directly to the COO of the company, who is currently based in Islamabad.

The Operations department is divided into three main functions: Bookings, Service Delivery, and Quality Control. These three core functions are further divided into sub-functions.

The COO is also spearheading the company's expansion process, and the AM-OPS will be expected to support the COO in setting up operations in the new regions.

The candidate will be expected to travel frequently.

Accountabilities, Responsibilities and Main Duties
  • Manage booking appointments and timely inform beauticians.
  • Manage client inquiries and complaints in a timely manner and in line with agreed service standards.
  • Coordinate with all departments to ensure seamless customer delivery.
  • Ensure all process of elimination (POE) steps related to particular incidents are complete and correctly mentioned in a complaint.
  • Maintain high standards of service level by using Customer Relationship Management utilities.
  • Maintain accurate records of discussions or correspondence with customers.
  • Provide feedback on the efficiency of the customer service process.
Job Specification

Experience working with a service delivery company, such as airline, food delivery, or mail/product delivery.

Experience managing field staff and customer care/booking departments.

Experience working with booking systems, dispatch, and Customer Relationship Management systems.

Should have a tough personality and tons of energy.

Health, Wellness and Fitness - Lahore, Pakistan

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Operations Assistant Manager

Lahore, Punjab GharPar Company

Posted 25 days ago

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Job Description

The Operations Assistant Manager will be supporting the COO in all functions of operations at GharPar Tech Pvt. Ltd. Effectively guide the Customer Care department and manager in day-to-day operations of booking appointments, informing beauticians, and dealing with client inquiries and complaints. To manage field staff (beauticians), service quality, and sales target monitoring according to GharPar policies. Team Structure

The Operations Assistant Manager will be reporting directly to the COO of the company, who is currently based in Islamabad. The Operations department is divided into three main functions: Bookings, Service Delivery, and Quality Control. These three core functions are further divided into sub-functions. The COO is also spearheading the company's expansion process, and the AM-OPS will be expected to support the COO in setting up operations in the new regions. The candidate will be expected to travel frequently. Accountabilities, Responsibilities and Main Duties

Manage booking appointments and timely inform beauticians. Manage client inquiries and complaints in a timely manner and in line with agreed service standards. Coordinate with all departments to ensure seamless customer delivery. Ensure all process of elimination (POE) steps related to particular incidents are complete and correctly mentioned in a complaint. Maintain high standards of service level by using Customer Relationship Management utilities. Maintain accurate records of discussions or correspondence with customers. Provide feedback on the efficiency of the customer service process. Job Specification

Experience working with a service delivery company, such as airline, food delivery, or mail/product delivery. Experience managing field staff and customer care/booking departments. Experience working with booking systems, dispatch, and Customer Relationship Management systems. Should have a tough personality and tons of energy. Health, Wellness and Fitness - Lahore, Pakistan

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Assistant Operations Manager

Islamabad, Islamabad Translation Empire

Posted 13 days ago

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Job Description

An agile leader and a quick learner who can adopt changing dynamics easily to transform the teams.

Responsibilities :

·Manage/handle a department of 50 to 60 people.

·Smart execution of department operations within given resources. Their leave and shift management.

·Enablement of resources for efficient executions as per their roles and responsibilities.

·Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks.

·Conducting progress and development meetings with staff.

·Strong follow up for on-going projects and its completion on time.

·Developing a performance driven team who can achieve their assign targets.

·Creating a professional work environment where individuals are treated equally and fairly.

·Implementation of company policies & procedures.

·Time to time reviews of KPI’s, performance analysis and workable areas.

·Training need analysis and development of the staff for next level roles.

·Focus for operations improvement and business development.

·Process creation and improvement for the best interest of the business.

Qualification:

·Must be graduate with BBA/MBA preferred.

·Excellent English communication skills.

Skills Required:

  • Leadership skills, team management, a thorough knowledge of process creation and revamp, project management, situation handling, Go-getter attitude focused approach, calm, proactive, hardworking as well as intelligent working, time-driven, soft-spoken, dedicated to assigned tasks, quick learner, team player as well as solid individual player, solution provider.

Experience Required:

  • Minimum 5 to 8 years of experience required.
  • Managing different teams and department.
  • International recruitment, customer support & services, business operations, call center operations, and project management.

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Assistant Operations Manager

Punjab, Punjab Translation Empire

Posted 19 days ago

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Job Description

An agile leader and a quick learner who can adopt changing dynamics easily to transform the teams.

Responsibilities :

·Manage/handle a department of 50 to 60 people.

·Smart execution of department operations within given resources. Their leave and shift management.

·Enablement of resources for efficient executions as per their roles and responsibilities.

·Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks.

·Conducting progress and development meetings with staff.

·Strong follow up for on-going projects and its completion on time.

·Developing a performance driven team who can achieve their assign targets.

·Creating a professional work environment where individuals are treated equally and fairly.

·Implementation of company policies & procedures.

·Time to time reviews of KPI’s, performance analysis and workable areas.

·Training need analysis and development of the staff for next level roles.

·Focus for operations improvement and business development.

·Process creation and improvement for the best interest of the business.

Qualification:

·Must be graduate with BBA/MBA preferred.

·Excellent English communication skills.

Skills Required:

  • Leadership skills, team management, a thorough knowledge of process creation and revamp, project management, situation handling, Go-getter attitude focused approach, calm, proactive, hardworking as well as intelligent working, time-driven, soft-spoken, dedicated to assigned tasks, quick learner, team player as well as solid individual player, solution provider.

Experience Required:

  • Minimum 5 to 8 years of experience required.
  • Managing different teams and department.
  • International recruitment, customer support & services, business operations, call center operations, and project management.
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Assistant Operations Manager

Lahore, Punjab Maf Business Information Services

Posted 19 days ago

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Job Description

Maf Business Information Services, Pakistan

MAF BIS Credit Information Services Pvt Limited requires an Assistant Manager Operations to manage the daily operations of the Lahore Office. The applicant should have good knowledge of MS Word and MS Excel.

Applicants should have good communication skills. I. Com / B. Com applicants will be preferred.

Job Specification
  1. Applicants must have good knowledge of MS Word.
  2. Applicants must know how to use Google Sheets and MS Excel.
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Assistant Operations Manager

Punjab, Punjab Translation Empire

Posted 25 days ago

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Job Description

An agile leader and a quick learner who can adopt changing dynamics easily to transform the teams. Responsibilities : ·Manage/handle a department of 50 to 60 people. ·Smart execution of department operations within given resources. Their leave and shift management. ·Enablement of resources for efficient executions as per their roles and responsibilities. ·Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks. ·Conducting progress and development meetings with staff. ·Strong follow up for on-going projects and its completion on time. ·Developing a performance driven team who can achieve their assign targets. ·Creating a professional work environment where individuals are treated equally and fairly. ·Implementation of company policies & procedures. ·Time to time reviews of KPI’s, performance analysis and workable areas. ·Training need analysis and development of the staff for next level roles. ·Focus for operations improvement and business development. ·Process creation and improvement for the best interest of the business. Qualification: ·Must be graduate with BBA/MBA preferred. ·Excellent English communication skills. Skills Required: Leadership skills, team management, a thorough knowledge of process creation and revamp, project management, situation handling, Go-getter attitude focused approach, calm, proactive, hardworking as well as intelligent working, time-driven, soft-spoken, dedicated to assigned tasks, quick learner, team player as well as solid individual player, solution provider. Experience Required: Minimum 5 to 8 years of experience required. Managing different teams and department. International recruitment, customer support & services, business operations, call center operations, and project management.

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Assistant Operations Manager

Lahore, Punjab Maf Business Information Services

Posted 25 days ago

Job Viewed

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Job Description

Maf Business Information Services, Pakistan MAF BIS Credit Information Services Pvt Limited requires an Assistant Manager Operations to manage the daily operations of the Lahore Office. The applicant should have good knowledge of MS Word and MS Excel. Applicants should have good communication skills. I. Com / B. Com applicants will be preferred. Job Specification

Applicants must have good knowledge of MS Word. Applicants must know how to use Google Sheets and MS Excel.

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Assistant Operations Manager

Islamabad, Islamabad Translation Empire

Posted 25 days ago

Job Viewed

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Job Description

An agile leader and a quick learner who can adopt changing dynamics easily to transform the teams. Responsibilities : ·Manage/handle a department of 50 to 60 people. ·Smart execution of department operations within given resources. Their leave and shift management. ·Enablement of resources for efficient executions as per their roles and responsibilities. ·Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks. ·Conducting progress and development meetings with staff. ·Strong follow up for on-going projects and its completion on time. ·Developing a performance driven team who can achieve their assign targets. ·Creating a professional work environment where individuals are treated equally and fairly. ·Implementation of company policies & procedures. ·Time to time reviews of KPI’s, performance analysis and workable areas. ·Training need analysis and development of the staff for next level roles. ·Focus for operations improvement and business development. ·Process creation and improvement for the best interest of the business. Qualification: ·Must be graduate with BBA/MBA preferred. ·Excellent English communication skills. Skills Required: Leadership skills, team management, a thorough knowledge of process creation and revamp, project management, situation handling, Go-getter attitude focused approach, calm, proactive, hardworking as well as intelligent working, time-driven, soft-spoken, dedicated to assigned tasks, quick learner, team player as well as solid individual player, solution provider. Experience Required: Minimum 5 to 8 years of experience required. Managing different teams and department. International recruitment, customer support & services, business operations, call center operations, and project management. Apply for this job

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Executive Office Assistant

Lahore, Punjab Abode Pvt Ltd

Posted 2 days ago

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Job Description

Bachelor's degree in Business Administration, Finance, or related field is preferred; equivalent work experience may be considered

Job Description :
Abode Pvt Ltd, a leading company in the Accounting industry, is dedicated to providing innovative solutions to industry challenges. With over a decade of experience and a diverse portfolio of clients, we aim to deliver customized services that meet business needs. We are currently seeking a Night Executive Office Assistant with 2 years of experience to join our dynamic team in Lahore.

Responsibilities :
- Provide administrative support to executives during night shifts.
- Manage correspondence, scheduling, and phone communications.
- Assist in the preparation of financial documents and reports.
- Maintain office organization and manage filing systems.
- Support project management tasks as required.

Job Specification

- Proficiency in MS Office Suite and accounting software.
- Excellent communication and organizational abilities.
- Strong attention to detail and problem-solving skills.
- Ability to work independently and collaboratively.
- High level of discretion and confidentiality is essential.

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Executive Office Assistant

Lahore, Punjab Abode Pvt Ltd

Posted 3 days ago

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Job Description

Bachelor's degree in Business Administration, Finance, or related field is preferred; equivalent work experience may be considered Job Description : Abode Pvt Ltd, a leading company in the Accounting industry, is dedicated to providing innovative solutions to industry challenges. With over a decade of experience and a diverse portfolio of clients, we aim to deliver customized services that meet business needs. We are currently seeking a Night Executive Office Assistant with 2 years of experience to join our dynamic team in Lahore.

Responsibilities : - Provide administrative support to executives during night shifts. - Manage correspondence, scheduling, and phone communications. - Assist in the preparation of financial documents and reports. - Maintain office organization and manage filing systems. - Support project management tasks as required.

Job Specification

- Proficiency in MS Office Suite and accounting software. - Excellent communication and organizational abilities. - Strong attention to detail and problem-solving skills. - Ability to work independently and collaboratively. - High level of discretion and confidentiality is essential.

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