190 Office Specialist jobs in Pakistan

We are looking for an experienced (8+ years) engineer / developer who has worked on Office 365 (One Drive, Teams, SharePoint & other O365 tools) and MS Azure. Expert knowledge of Microsoft Exchange Online/Server and core elements: Active Directory, High Availability and Disaster Recovery Configurations, Mail Flow and Connectors, Outlook client configuration, PowerShell, ATP, SMTP, SSL/TLS. Extensive experience and skill in the use of PowerShell to report on, manage and automate Office 365 services.

Candidate should have experience with Exchange Online, Office 365, PowerShell use in Production environment, SharePoint/O365 administrator experience.

Responsibilities:

1. Office 365 and Microsoft Azure with emphasis in security (Advanced Threat Protection (ATP) policies for Office 365, Azure AD Identity Protection, MFA, and Conditional Access).
2. Support the development, deployment, and execution of Office 365 services and develop roadmaps and service strategies.
3. Administer and support Office 365 configurations and policies.
4. Provide hands-on technical support for the design, construction, configuration, and maintenance of all facets of an Office 365 Tenant.
5. Establish and maintain Office 365 Exchange mailboxes, user accounts, distribution groups, and provide input on enterprise exchange policies and procedures.
6. Perform configurations and adjustments to enhance mailbox performance.
7. Support the PM in development and maintenance of Project Plans and Schedules, Test Plans, and Acceptance Criteria for implementation of services and capabilities of Office 365.
8. Support Office 365 Operations and Maintenance (O&M) of all components enabled in the Office 365 Tenant.
9. Monitor ticket queue to ensure that all contractual SLAs are satisfied.
10. Interface with Microsoft/IBM for any Tier 3 support.
11. Expert knowledge of the O365/SharePoint environment including applications, features, configuration, integration and problem resolution.
12. Hands-on experience with implementation, deployment, migration, and support of core O365 services, including (but not limited to):
1. Teams – including support for PC and Mobile Devices and integration with other O365 applications (OneDrive, SharePoint, etc.), chat/meetings, voice integration.
2. OneDrive – including collaboration and file sharing across PC and Mobile Devices.
3. Exchange Online – including mailbox migration.
4. SharePoint Online – including policy enforcement, data protection, governance.
5. Office ProPlus.

NOTE: Would prefer having MCSA, MCSE, MCITP, ITIL Certifications. Candidate will have to work in US EST time.

Skills

Information Technology and Services - Islamabad, Pakistan

Bachelor’s degree in business, Finance, Data Science, IT, or a related field.

We are seeking a highly proficient Excel Specialist with a strong command of Microsoft Office 365 Excel and related tools. The ideal candidate will have 2 years of experience working with advanced Excel functionalities and will be adept at creating efficient data solutions using formulas, pivot tables, and automation techniques. Fresh candidates with internships or project experience at reputable organizations are also encouraged to apply.

• Strong proficiency in Microsoft Office 365 Excel .
• Advanced knowledge of Excel formulas, pivot tables, and charts.
• Familiarity with Power Query and Power Pivot .
• Ability to clean, manipulate, and analyze large datasets.
• Basic understanding of VBA for automation (preferred).
• Strong attention to detail and analytical skills.

Location: Information Technology and Services - Karachi, Pakistan

Are you passionate about delivering exceptional customer experiences? We are looking for a highly skilled Customer Service Specialist to join our team on a 4-month contractual basis, with the potential for extension based on project continuity.

What You'll Do:

Respond promptly and professionally to customer inquiries.

Maintain up-to-date knowledge of our services and policies.

Log customer interactions and track issues using CRM tools.

Generate daily, weekly, and monthly performance reports.

Collaborate cross-functionally with other departments.

Escalate complex issues according to predefined protocols.

Ensure customer satisfaction by handling complaints empathetically.

What You’ll Bring:

Bachelor’s degree with 1–3 years of experience in a global call center environment.

Excellent communication skills (verbal & written).

High empathy and effective problem-solving abilities.

Familiarity with CRMs, ticketing systems, and global time zones.

Proficiency in English and Microsoft Office.

Ability to multi-task and manage time effectively.

Strong organizational and documentation skills.

We are hiring Fresh/Experienced” Call Center representatives “for International campaign.

Candidate should be fluent in English and have good listening skills.

Night Shift

• Ramzan Timings: (7:45 pm to 2:45 am)

• Able to perform multiple task
• Target oriented people are required
• Self motivation and openness to work
• Punctual and willing to work under pressure

We are looking for a motivated and customer-focused Customer Service Representative to join our team. As a CSR, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience.

Minimum qualification: Intermediate/A-Level

Prior customer service experience is a plus

Strong communication and interpersonal skills

Ability to multitask and manage time effectively

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This is a full-time on-site role for a Customer Service Specialist at KAJ Consultancy located in Karachi. The Customer Service Specialist will be responsible for resolving customer inquiries, ensuring customer satisfaction, processing orders, and providing product information. The role also involves maintaining and updating customer accounts, as well as performing administrative duties to support the efficient functioning of the customer service department.

Qualifications

• Customer Service skills, including support and communication
• Effective communication and active listening skills
• Positive attitude and excellent interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively
• Fluency in English; knowledge of additional languages is a plus
• Knowledge of insurance products and industry trends

Required Qualifications

• Bachelor's degree in marketing, business, or a related field
• Proven experience in the insurance industry
• Strong understanding of the insurance market
• Proficiency in Microsoft Office

Timings: 6 pm to 3 am

Working Days: Monday to Saturday

• Health Insurance
• Life Insurance
• Bonus
• Gratuity

• Entry level

• Full-time

• Business Consulting and Services

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