8 Office Operations jobs in Lahore

We’re looking for a Customer Support Specialists in Pakistan.

If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we’re waiting for your CV!

• Handle multiple conversations (chats/calls/emails) simultaneously with customers.
• Respond to customer inquiries in a timely and professional manner.
• To maintain a professional and courteous demeanor during interactions with customers, ensuring high quality service and customer satisfaction.
• Resolve customer issues effectively, escalating complex cases to higher level support when necessary.
• Document customer interactions and update customer records.
• Follow up on unresolved issues to ensure satisfactory resolution.
• Collaborate with team members and other departments to ensure consistent and high quality customer service.
• To exceed customers expectations in terms of customer service and accurate information.

• Digital literacy
• Data entry and Writing skills
• Google products knowledge Google Sheets, Google Docs
• Product knowledge on E Hailing, Product and Services, Travel Couriers
• Competent verbal and written communication.
• Native language speaker depending on the supported country
• Typing skills min. 100 words per minute
• Experience in using Customer Service CRM (SalesForce/Zendesk/Zoho)

• Unlimited opportunities for professional and career growth, regular external and internal training from our partners
• The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
• Initial training
• Probation period up to 6 months

We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.

If you receive no feedback, it means that currently there are no suitable vacancies for you.

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Overview: We are seeking a proactive and presentable Manager for Facilities Management to join our team. The ideal candidate will be responsible for overseeing the daily administrative operations, ensuring a high standard of hospitality, and providing an excellent experience for employees as a service. This role requires expertise in building management system software, procurement, and the ability to manage interactions with C-level executives.

Key Responsibilities:

• Oversee the daily administrative operations of the facilities management team.
  
• Ensure the effective use of building management system software.
  
• Maintain high standards of hospitality to enhance the employee experience.
  
• Manage procurement processes to ensure cost-effective and timely acquisition of goods and services.
  
• Serve as a point of contact for C-level executives, ensuring their facilities-related needs are met efficiently.
  
• Proactively identify and address facility-related issues.
  
• Maintain a presentable and professional demeanor at all times.
  
• Foster a positive and productive work environment.
  

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
  
• Proven experience as administration Lead.
  
• Familiarity with financial and facilities management principles
  
• Proficient in MS Office.
  
• Strong negotiation and communication skills.
  
• Excellent organizational and multitasking abilities.
  
• Proficient in using relevant software and tools.
  
• Knowledge of applicable regulations and compliance standards.
  

Overview: We are seeking a proactive and presentable Manager for Facilities Management to join our team. The ideal candidate will be responsible for overseeing the daily administrative operations, ensuring a high standard of hospitality, and providing an excellent experience for employees as a service. This role requires expertise in building management system software, procurement, and the ability to manage interactions with C-level executives.

Key Responsibilities:

• Oversee the daily administrative operations of the facilities management team.
  
• Ensure the effective use of building management system software.
  
• Maintain high standards of hospitality to enhance the employee experience.
  
• Manage procurement processes to ensure cost-effective and timely acquisition of goods and services.
  
• Serve as a point of contact for C-level executives, ensuring their facilities-related needs are met efficiently.
  
• Proactively identify and address facility-related issues.
  
• Maintain a presentable and professional demeanor at all times.
  
• Foster a positive and productive work environment.
  

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
  
• Proven experience as administration Lead.
  
• Familiarity with financial and facilities management principles
  
• Proficient in MS Office.
  
• Strong negotiation and communication skills.
  
• Excellent organizational and multitasking abilities.
  
• Proficient in using relevant software and tools.
  
• Knowledge of applicable regulations and compliance standards.