52 Network Operations jobs in Pakistan
Network Operations Manager
Posted 13 days ago
Job Viewed
Job Description
GovCIO is currently hiring for a Network Operations Manager. This position will be located in Islamabad, Pakistan and will be an onsite position.
ResponsibilitiesProvide network operations. The contractor shall:
- Use AFCENT provided standard network devices for routing and switching;
- Operate, maintain and sustain IP based routers, switches and standard AFCENT approved operating systems on AFCENT network devices;
- Configure Tier 2 routing and switching devices IAW SPIN-C;
- Design and implement solutions, and install and maintain network equipment to support new and emerging requirements;
- Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, MSL, and other actions IAW SPIN-C;
- Support projects deployed by the NOSC;
- Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander;
- Maintain compliance with: SPIN-C, CTOs and NOTAMs, DOD, USAF, CENTCOM, AFCENT, and local instructions;
- Use Remedy to report and track local and enterprise issues associated with network and systems operations;
- Monitor and sustain network operations;
- Assist the government in maintaining positive control over hardware and software;
- Maintain hardware accountability using the Standard Base Supply System (SBSS) and Asset Inventory Management System (AIMS);
- Ensure equipment transfer is IAW AFH 22-123 SPSS and Information Technology Asset Management (ITAM) policies and directives;
- Assist government with packing and shipping of equipment;
- Be responsible for encryption equipment used on the network;
- Ensure control and safeguarding configuration and ‘user-level’ maintenance of Ethernet and serial encryption devices;
- Coordinate with COMSEC manager to ensure approved encryption keys are available for encryption equipment used on the network;
- Install and maintain network wireless equipment to support new and emerging requirements;
- Use AFCENT provided wireless network devices for routing and switching;
- Provide responsive services to include real-time network-level configuration control, wireless network restoration, and quality control and performance standards;
- Provide a heat map for the area supported by AFCENT wireless.
Update and submit the Network Configuration Data Sheet (Deliverable) and Tier 2 Network Diagrams (Deliverable) for both NIPR and SIPR every month.
QualificationsHigh School with 6 - 9 years (or commensurate experience). Clearance Required: Secret.
Required Skills and Experience:
- IAT-II Certification;
- 6 years’ experience in design, maintenance and operation of medium to large networks; and systems management, monitoring and sustainment;
- Experience on military networks: Cisco routing and switching technologies; managing networks with industry standard platforms, network performance analysis, Cisco IOS network configuration and troubleshooting; establishing new circuit requirements; and documenting network enterprise, developing continuity folders and as-built drawings.
One or more of the following:
- CCNP Collaboration;
- CCNP Data Center;
- CCNP Enterprise;
- CCNP Service Provider.
*Pending contract approval.
Company OverviewGovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary RangeUSD $81,850.00 - USD $102,018.00 /Yr.
#J-18808-LjbffrNetwork Operations Manager

Posted 25 days ago
Job Viewed
Job Description
GovCIO is currently hiring for a Netwrok Operations Manager. This position will be located in Islamabad, Pakistan and will be an onsite position.
**Responsibilities**
Provide network operations. The contractor shall:
1. Use AFCENT provided standard network devices for routing and switching;
2. Operate, maintain and sustain IP based routers, switches and standard AFCENT approved operating systems on AFCENT network devices;
3. Configure Tier 2 routing and switching devices IAW SPIN-C.;
4. Design and implement solutions, and install and maintain network equipment to support new and emerging requirements;
5. Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, MSL, and other actions IAW SPIN-C;
6. Support projects deployed by the NOSC;
7. Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander;
8. Maintain compliance with: SPIN-C, CTOs and NOTAMs, DOD, USAF, CENTCOM, AFCENT, and local instructions;
9. Use Remedy to report and track local and enterprise issues associated with network and systems operations;
10. Monitor and sustain network operations;
11. Assist the government in maintaining positive control over hardware and software;
12. Maintain hardware accountability using the Standard Base Supply System (SBSS) and Asset Inventory Management System (AIMS);
13. Ensure equipment transfer is IAW AFH 22-123 SPSS and Information Technology Asset Management (ITAM) policies and directives;
14. Assist government with packing and shipping of equipment;
15. Be responsible for encryption equipment used on the network;
16. Ensure control and safeguarding configuration and 'user-level' maintenance of Ethernet and serial encryption devices;
17. Coordinate with COMSEC manager to ensure approved encryption keys are available for encryption equipment used on the network;
18. Install and maintain network wireless equipment to support new and emerging requirements;
19. Use AFCENT provided wireless network devices for routing and switching;
20. Provide responsive services to include real-time network-level configuration control, wireless network restoration, and quality control and performance standards;
21. Provide a heat map for the area support by AFCENT wireless.
Update and submit the Network Configuration Data Sheet (Deliverable) and Tier 2 Network Diagrams (Deliverable) for both NIPR and SIPR every month
**Qualifications**
High School with 6 - 9 years (or commensurate experience)
Clearance Required: Secret
Required Skills and Experience:
+ IAT-II Certification
+ 6 years' experience in: design, maintenance and operation of medium to large networks; and systems management, monitoring and sustainment
+ - Experience on military networks: Cisco routing and switching technologies; managing networks with industry standard platforms, network performance analysis, Cisco IOS network configuration and troubleshooting; establishing new circuit requirements; and documenting network enterprise, developing continuity folders and as-built drawings
One or more of the following:
+ CCNP Collaboration
+ CCNP Data Center
+ CCNP Enterprise
+ CCNP Service Provider
*Pending contract approval
#ARproposal
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you canexpect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $81,850.00 - USD $102,018.00 /Yr.
Submit a referral to this job ( _PK-Islamabad_
**ID** _2024-3950_
**Category** _Information Technology_
**Position Type** _Full-Time_
Network Operations Manager
Posted 10 days ago
Job Viewed
Job Description
GovCIO is currently hiring for a Network Operations Manager. This position will be located in Islamabad, Pakistan and will be an onsite position. Responsibilities
Provide network operations. The contractor shall: Use AFCENT provided standard network devices for routing and switching; Operate, maintain and sustain IP based routers, switches and standard AFCENT approved operating systems on AFCENT network devices; Configure Tier 2 routing and switching devices IAW SPIN-C; Design and implement solutions, and install and maintain network equipment to support new and emerging requirements; Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, MSL, and other actions IAW SPIN-C; Support projects deployed by the NOSC; Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander; Maintain compliance with: SPIN-C, CTOs and NOTAMs, DOD, USAF, CENTCOM, AFCENT, and local instructions; Use Remedy to report and track local and enterprise issues associated with network and systems operations; Monitor and sustain network operations; Assist the government in maintaining positive control over hardware and software; Maintain hardware accountability using the Standard Base Supply System (SBSS) and Asset Inventory Management System (AIMS); Ensure equipment transfer is IAW AFH 22-123 SPSS and Information Technology Asset Management (ITAM) policies and directives; Assist government with packing and shipping of equipment; Be responsible for encryption equipment used on the network; Ensure control and safeguarding configuration and ‘user-level’ maintenance of Ethernet and serial encryption devices; Coordinate with COMSEC manager to ensure approved encryption keys are available for encryption equipment used on the network; Install and maintain network wireless equipment to support new and emerging requirements; Use AFCENT provided wireless network devices for routing and switching; Provide responsive services to include real-time network-level configuration control, wireless network restoration, and quality control and performance standards; Provide a heat map for the area supported by AFCENT wireless. Update and submit the Network Configuration Data Sheet (Deliverable) and Tier 2 Network Diagrams (Deliverable) for both NIPR and SIPR every month. Qualifications
High School with 6 - 9 years (or commensurate experience). Clearance Required: Secret. Required Skills and Experience: IAT-II Certification; 6 years’ experience in design, maintenance and operation of medium to large networks; and systems management, monitoring and sustainment; Experience on military networks: Cisco routing and switching technologies; managing networks with industry standard platforms, network performance analysis, Cisco IOS network configuration and troubleshooting; establishing new circuit requirements; and documenting network enterprise, developing continuity folders and as-built drawings. One or more of the following: CCNP Collaboration; CCNP Data Center; CCNP Enterprise; CCNP Service Provider. *Pending contract approval. Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range
USD $81,850.00 - USD $102,018.00 /Yr.
#J-18808-Ljbffr
Delivery Lead - Network Operations Center
Posted 13 days ago
Job Viewed
Job Description
IOTA Solutions Cloud 9 Networks Pvt Ltd, Pakistan
Minimum Qualifications: Bachelor Degree or Equivalent, CCNP or equivalent certification.
Responsibilities:- Perform hardware and software installations, upgrades, and maintenance, patch administration, kernel modification/upgrades, file system management, performance and security analysis, and network configuration/tuning.
- Monitor Core Network performance, identify errors, malfunctions, and degradation, troubleshoot using available tools, and solve network problems effectively and timely, ensuring maximum network stability and continuous functionality.
- Cluster configuration and maintenance; shell scripting, performance tuning, hardening, and support in high availability on and off-site environments.
- Strong knowledge of Opensource monitoring solutions and experience monitoring large heterogeneous IT environments.
- Develop processing standards, procedures, and automation scripts to simplify operations.
- Provide technical support to systems designs, developments, and deployments.
- Manage Linux-based projects as needed and assist with larger cross-team projects.
- 5+ years’ experience in System Administration in the Linux environment (RHEL / CentOS / Canonical).
- Installing, configuring, and supporting network equipment including routers, proxy servers, switches, and WAN accelerators.
- Hands-on experience with CISCO, Juniper, and Huawei routers, switches, and firewalls.
- Strong knowledge of TCP/IP internetworking - DNS, VPN, FTP, SSH, HTTP, SMTP, firewalls (iptables).
- Package management, scripting with Linux shell scripts, and standard Linux utilities for automation of administrative tasks.
- Excellent troubleshooting and problem-solving skills with little supervision (network, hardware, OS, performance-related problems).
- Ability to successfully handle the completion of multiple concurrent assignments under pressure and interface with vendors or related support mechanisms for escalation/resolution purposes.
- Experience supporting Database environments on an operating system level a plus (e.g. Oracle, MySQL, NoSQL Database e.g. Elasticsearch, Cassandra).
- Deep knowledge of at least one scripting language (Perl, KSH, or Python).
Location: Information Technology and Services - Islamabad, Pakistan
#J-18808-LjbffrDelivery Lead - Network Operations Center
Posted 10 days ago
Job Viewed
Job Description
Minimum Qualifications:
Bachelor Degree or Equivalent, CCNP or equivalent certification. Responsibilities:
Perform hardware and software installations, upgrades, and maintenance, patch administration, kernel modification/upgrades, file system management, performance and security analysis, and network configuration/tuning. Monitor Core Network performance, identify errors, malfunctions, and degradation, troubleshoot using available tools, and solve network problems effectively and timely, ensuring maximum network stability and continuous functionality. Cluster configuration and maintenance; shell scripting, performance tuning, hardening, and support in high availability on and off-site environments. Strong knowledge of Opensource monitoring solutions and experience monitoring large heterogeneous IT environments. Develop processing standards, procedures, and automation scripts to simplify operations. Provide technical support to systems designs, developments, and deployments. Manage Linux-based projects as needed and assist with larger cross-team projects. Job Specification:
5+ years’ experience in System Administration in the Linux environment (RHEL / CentOS / Canonical). Installing, configuring, and supporting network equipment including routers, proxy servers, switches, and WAN accelerators. Hands-on experience with CISCO, Juniper, and Huawei routers, switches, and firewalls. Strong knowledge of TCP/IP internetworking - DNS, VPN, FTP, SSH, HTTP, SMTP, firewalls (iptables). Package management, scripting with Linux shell scripts, and standard Linux utilities for automation of administrative tasks. Excellent troubleshooting and problem-solving skills with little supervision (network, hardware, OS, performance-related problems). Ability to successfully handle the completion of multiple concurrent assignments under pressure and interface with vendors or related support mechanisms for escalation/resolution purposes. Experience supporting Database environments on an operating system level a plus (e.g. Oracle, MySQL, NoSQL Database e.g. Elasticsearch, Cassandra). Deep knowledge of at least one scripting language (Perl, KSH, or Python). Location:
Information Technology and Services - Islamabad, Pakistan
#J-18808-Ljbffr
Network Support Engineer
Posted 23 days ago
Job Viewed
Job Description
**Amazing progression and training opportunities**
A leading internet company is seeking an ambitious and motivated Network Support Engineer to join our technical team on a permanent basis in PECHS, Karachi.
As the Network Support Engineer, it is necessary to be a confident communicator and that you are well-organized as you will be dealing with a variety of internal and external stakeholders.
Key responsibilities include:
- Act as the first point of contact for all technical queries.
- Resolve issues when appropriate and escalate when required.
- Collaborate with the technical team to ensure issues are followed up and resolved according to SLAs.
- Monitoring network engineering performance and ensuring system availability and reliability.
- Configuring and installing various network devices and services (e.g., switches, WIFI routers, OLTs, ONUs, etc.).
- Input and manage documentation.
You will be an integral part of the team from day one and quickly become a core part of our technical support function. Not only will you be provided with an abundance of training and support, but you will be offered the opportunity to rapidly progress within the business.
#J-18808-LjbffrJr. Network Support
Posted 2 days ago
Job Viewed
Job Description
We are looking for a Jr. Network support person having experience of performing the following activities:
- Troubleshooting of systems, networks & software issues
- Handling hardware/software faults in Local Area Network (LAN) and Wide Area Network (WAN)
- Responsible for installation, configuration, and troubleshooting of network printers, systems & software for end users
- Hardware and software upgrades
- Handling local area network issues including cabling, switches & other network-related issues
Perform & assist with related tasks assigned & specified by the lead networking engineer:
- Hardware and software troubleshooting expertise; knowledge of Microsoft Active Directory will be a plus
- Network protocols: TCP/IP, DNS, DHCP
- Database Management
- Mediums: IIS, Mail Server, Windows, SSL
- Certifications: Hardware & Software installation & Troubleshooting Courses
- Microsoft Office Applications & Software
- Microsoft Windows 7 & 8
- Microsoft Servers 2003/2008
Location: Information Technology and Services - Karachi, Pakistan
#J-18808-LjbffrBe The First To Know
About the latest Network operations Jobs in Pakistan !
Network Plus Support
Posted 13 days ago
Job Viewed
Job Description
Calling Professional having good command in the following areas:
- Network Theory
- Network Communications Methods
- Network Media and Hardware
- Network Implementations
- Networking Models
- TCP/IP Addressing and Data Delivery
- TCP/IP Services
- LAN Infrastructure
- WAN Infrastructure
- Remote Networking
- System Security
- Network Security
- Network Security Threats and Attacks
- Network Management
- Network Troubleshooting
Calling Professional having good command in any of the following areas:
- A+
- Network +
- Server +
- Microsoft Office Specialist (MOS)
- Adobe Certified Associate (ACA)
- AUTODESK Certified User (ACU)
Information Technology and Services - Karachi, Pakistan
#J-18808-LjbffrSystem and Network Engineer/Helpdesk Support Engineer (MSP)-L2
Posted 13 days ago
Job Viewed
Job Description
ELogix IT (Managed Service Provider) is actively searching for a proactive and motivated System and Network Engineer to become a valued member of our team. This role involves delivering top-notch remote support to a diverse range of users, including both our internal staff and esteemed clients across the United States. As a skilled troubleshooter, you will tackle challenges head-on, ensuring seamless operations and unrivaled service quality.
About Us:
As a leading provider of cutting-edge software solutions, ELogix IT empowers businesses and individuals to achieve their goals in the digital age. With our highly skilled professionals and commitment to excellence, our team delivers cutting-edge technology every day. We are providing multiple services to our respectable clients in Pakistan as well as in the USA.
Technical Skills:
- Operating Systems: Proficiency in Windows, macOS, and Linux operating systems.
- Networking: Working knowledge of TCP/IP, DNS, DHCP, VPN, firewalls, routers, and switches.
- Server Management: Experience with server administration, including Microsoft Exchange, Active Directory, and virtualization technologies (e.g., VMware, Hyper-V).
- Cloud Services: Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
- Scripting: Proficiency in scripting languages like PowerShell, Bash, or Python.
- Security: Knowledge of cybersecurity principles, practices, and tools (e.g., antivirus software, firewalls, encryption).
- Backup and Recovery: Experience with data backup, recovery solutions, and disaster recovery planning.
- Hardware: Knowledge of computer hardware, troubleshooting, and maintenance.
Experience:
- Work Experience: Typically 3-5 years of experience in a similar role.
- Support Experience: Experience providing Tier 2 support, including diagnosing and resolving complex technical issues.
- Project Management: Ability to manage and execute IT projects from inception to completion.
- Documentation: Experience in creating and maintaining technical documentation and user guides.
Soft Skills:
- Problem-Solving: Strong analytical and problem-solving skills.
- Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
- Customer Service: Strong customer service orientation and the ability to work effectively with end-users.
- Team Collaboration: Ability to work well in a team environment and collaborate with other IT staff and departments.
- Time Management: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Certifications (Preferred):
- CompTIA: CompTIA Network+, Security+, or A+.
- Microsoft: Microsoft Certified Solutions Expert (MCSE) or Microsoft 365 Certified.
- Cisco: Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP).
- ITIL: ITIL Foundation certification or higher.
Education:
Degree: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
#J-18808-LjbffrSystem and Network Engineer/Helpdesk Support Engineer (MSP)-L1
Posted 13 days ago
Job Viewed
Job Description
ELogix IT (Managed Service Provider) is actively searching for a proactive and motivated System and Network Engineer to become a valued member of our team. This role involves delivering top-notch remote support to a diverse range of users, including both our internal staff and esteemed clients across the United States. As a skilled troubleshooter, you will tackle challenges head-on, ensuring seamless operations and unrivaled service quality.
About Us:
As a leading provider of cutting-edge software solutions, ELogix IT empowers businesses and individuals to achieve their goals in the digital age. With our highly skilled professionals and commitment to excellence, our team delivers cutting-edge technology every day. We are providing multiple services to our respectable clients in Pakistan as well as in the USA.
Job Description:
- Should have practical experience in DHCP, DNS, FTP, SMTP/POP/IMAP, VPN, and RMM.
- Manage Office 365 tenants, including creating users, troubleshooting email delivery services, creating subscriptions, adding licenses, managing online email archives, and auditing emails.
- Experience in email security tools like Microsoft Defender and Proofpoint.
- Deploy email security policies in Microsoft Defender or Proofpoint.
- Manage SharePoint and work with users in auditing their rights for file permissions.
- Manage Active Directory and create AD users, AD groups, and GPO.
- Experience with RMM tools like ConnectWise, Ninja, LabTech, etc.
- Should have the ability to write KBI in a document database like IT Glue.
- Should be able to work on Windows computers independently to perform tasks like configuring static IPs, Windows updates, and Windows in-place upgrades, editing host files, and deploying group policies.
- Configure VPN access like Meraki VPN, L2TP.
- Should have experience with Azure AD.
- Should have experience in the renewal of SSL and domains.
- Should be able to troubleshoot any issue in the network.
- Responsible for monitoring the network using different tools like PRTG or Auvik.
- Responsible for monitoring system performance, IT system operations, and storage utilization.
- Plan for necessary hardware or software upgrades to support system growth.
- It would be a plus if you know script writing in Bash, Windows batch, PowerShell, or any other language.
- It would be a plus if you have experience with Linux servers.
- It would be a plus if you are able to configure routers, switches, access points, VLANs, and VPNs.
Skills and Experience Desired:
- BS or MS in IT, CS, SE, Telecom, or related fields.
- 3+ years of IT or related experience.
- Professional IT Certifications, such as Microsoft MCP, MCITP, MCSA, MCSE, CCNA, VMware VCP, AZ-104, MS-300 / 301, or any other related certification.
- Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
- Diagnosis skills of technical issues.
- Ability to multi-task and adapt to changes quickly.
- Service awareness of all organization’s key IT services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide IT services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast-moving environment.