58 National Bank Of Pakistan jobs in Islamabad

Looking to kick-start your banking career? The National Bank of Pakistan (NBP) is offering exciting opportunities for Processing Officers (OG-III). This is your chance to work with one of Pakistan’s leading financial institutions and build a promising career in the banking sector. Position Available

Processing Officer (OG-III) Job Location

Nationwide Opportunities : Applications are invited from eligible candidates across Pakistan. Why Join NBP?

Working at the National Bank of Pakistan provides: A competitive salary package. Professional growth opportunities. A chance to work in a dynamic and challenging environment. How to Apply

Candidates can apply online through the official NBP website. Don’t miss this opportunity to advance your career in the banking industry. Application Deadline

Ensure your application is submitted before the deadline mentioned in the job advertisement. Check Related Jobs

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Bachelor's degree in Business Administration or relevant field (or equivalent work experience)

Job Description: Customer Service Executive

Responsibilities:
- Provide exceptional customer support by promptly responding to customer inquiries via phone, email, and chat
- Assist customers in product selection and provide accurate information regarding pricing, availability, and specifications
- Process and manage customer orders, ensuring timely delivery and customer satisfaction
- Handle customer complaints and resolve issues in a professional and timely manner
- Maintain customer database and update customer records with accurate information
- Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling
- Stay updated on product knowledge and industry trends to provide effective support to customers

Job Specification

- Minimum 2 years of experience in customer service, preferably in the electrical/electronic manufacturing industry
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to prioritize tasks and handle multiple customer inquiries simultaneously
- Familiarity with CRM software and customer service tools
- Attention to detail and accuracy in handling customer information
- Ability to remain calm and professional in challenging situations
- Proactive and self-motivated, with a strong desire to exceed customer expectations

Electrical/Electronic Manufacturing - Islamabad, Pakistan

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We are hiring Fresh/Experienced” Call Center representatives “for International campaign.

Candidate should be fluent in English and have good listening skills.

Night Shift

• Ramzan Timings: (7:45 pm to 2:45 am)

Job Specification

• Able to perform multiple task
• Target oriented people are required
• Self motivation and openness to work
• Punctual and willing to work under pressure

Telecommunications - Rawalpindi, Pakistan #J-18808-Ljbffr

Jinding Century Technology Private Limited, Pakistan The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Responsibilities

Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Job Specification

Qualifications Fluency in English Willing to work in the night shift Excellent phone etiquette and excellent verbal, written, and interpersonal skills (Training will be given) Ability to multi-task, organize, and prioritize work Information Technology and Services - Islamabad, Pakistan

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Job Title: Customer Service Representative

Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about delivering exceptional customer experiences and resolving inquiries promptly and efficiently. As a Customer Service Representative, you will serve as the primary point of contact for our valued customers, addressing their concerns, answering inquiries, and providing solutions in a professional and courteous manner. Excellent communication skills, a positive attitude, and a commitment to customer satisfaction are essential for success in this role.

Responsibilities:

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Assist customers with product information, pricing, orders, shipping, and returns. Resolve customer complaints and concerns effectively, escalating issues as needed to ensure swift resolution. Provide technical support and troubleshooting assistance for products or services as required. Process orders, returns, exchanges, and refunds accurately and efficiently. Maintain comprehensive knowledge of company products, services, and policies to assist customers effectively. Collaborate with other departments, such as sales, marketing, and logistics, to ensure seamless customer experiences. Document customer interactions, transactions, and resolutions accurately in the CRM system. Identify opportunities for improvement in processes and procedures to enhance the customer experience. Stay informed about industry trends, competitor activities, and market developments to better serve customers. Requirements:

High school diploma or equivalent; college degree preferred. Proven customer service experience in a fast-paced environment. Excellent communication skills, both verbal and written. Strong problem-solving abilities with a focus on delivering effective solutions. Ability to remain calm and professional under pressure. Proficiency in using CRM software and other relevant tools. Demonstrated ability to work independently and collaboratively within a team. Flexibility to work shifts, including evenings, weekends, and holidays as needed. Empathy and patience when dealing with challenging customer situations. Commitment to delivering exceptional customer service and exceeding customer expectations. Benefits: - Competitive salary - Health, dental, and vision insurance - Retirement savings plan - Paid time off and holidays - Training and development opportunities - Employee discounts on products/services Join our team and make a difference by providing outstanding service to our valued customers! Apply now to become a part of our dynamic customer service team. Job Specification

Skills for a Customer Service Representative (CSR): Communication Skills:

Effective communication, both verbal and written, is crucial for understanding customer needs and conveying information clearly and concisely. Empathy:

The ability to understand and empathize with customers' concerns and emotions, demonstrating genuine care and concern for their satisfaction. Problem-Solving:

Strong problem-solving skills are essential for identifying issues, evaluating options, and implementing effective solutions to resolve customer inquiries and complaints. Patience:

Demonstrating patience and remaining calm, especially in challenging or stressful situations, is vital for maintaining professionalism and providing excellent customer service. Active Listening:

Listening attentively to customers' questions and concerns, asking clarifying questions, and paraphrasing to ensure understanding, which helps in providing accurate and relevant assistance. Time Management:

Effective time management skills enable CSRs to prioritize tasks, handle multiple inquiries simultaneously, and respond to customers promptly without compromising quality. Adaptability:

Being adaptable and flexible in responding to changing customer needs, evolving situations, and new processes or technologies is essential for success in a dynamic customer service environment. Technical Proficiency:

Proficiency in using customer relationship management (CRM) software, knowledge bases, and other relevant tools to access information, track interactions, and resolve customer issues efficiently. Conflict Resolution:

Ability to manage conflicts and de-escalate tense situations diplomatically, finding mutually beneficial resolutions while maintaining positive relationships with customers. Teamwork:

Collaboration with colleagues and other departments to address complex issues, share knowledge, and improve overall customer service processes and outcomes. Product Knowledge:

Comprehensive understanding of company products or services, including features, benefits, pricing, and policies, to provide accurate information and assistance to customers. Attention to Detail:

Paying close attention to detail ensures accuracy in recording customer information, processing orders, and resolving issues, preventing errors and ensuring customer satisfaction. Positive Attitude:

Maintaining a positive and friendly demeanor, even in challenging situations, fosters a pleasant customer experience and reflects positively on the company's brand and reputation. Language Skills:

Fluency in multiple languages, especially in regions with diverse customer bases, can be advantageous for effectively serving a broader range of customers and addressing language barriers. Salesmanship:

While not always required, possessing basic sales skills can help CSRs identify opportunities to upsell or cross-sell products or services, thereby contributing to revenue generation and customer satisfaction.

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The Lab and Digital X-Ray Daharki, Pakistan Respond to customer inquiries and provide accurate information about our products/services. Resolve customer complaints, issues, and concerns in a professional and timely manner. Build and maintain strong customer relationships through effective communication. Collaborate with other team members and departments to address customer needs and inquiries. Maintain accurate customer records and documentation. Job Specification

Previous customer service experience is preferred, but not required. Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and handle challenging situations with patience.

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Company Description At Easy File Solution (EFS), we simplify the complex process complete visa application file and travel-related documentation with professionalism, accuracy, and trust. Based in Islamabad, Pakistan, and registered with the FBR, we provide seamless support for individuals, families, and businesses in preparing their travel documents. Our services include visa form filling, document scanning, appointment scheduling, MOFA attestation, and certified document translation. We prioritize a customer-first approach to ensure reliable, efficient, and stress-free solutions tailored to our clients' travel and documentation needs. Role Description This full-time on-site role for a Customer Service Representative Intern is located in Paris Shopping Mall Pakistan Town Main Commercial Islamabad. The Customer Service Representative Intern will be responsible for assisting clients with travel document preparation, responding to inquiries, providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include handling client communications, guiding customers through the document preparation process, and addressing any issues or concerns promptly and efficiently. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills. Fresh Graduate. Strong communication and interpersonal skills. Ability to work on-site in

Paris Shopping Mall Pakistan Town Main Commercial Islamabad. Attention to detail and a commitment to accuracy. Proficient in using computer systems and software applications related to customer service. Prior experience in visa and travel-related services is a plus. High school diploma or equivalent; additional qualifications would be beneficial.

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Job Description :

IMPORTANT NOTE: This job is open only for Islamabad residents. We are currently seeking motivated employees for hybrid positions in USA-based projects. The position's primary responsibility is to make outbound or inbound calls and assist customers as per need. You should be articulate, conversational, have good typing/keyboard skills, and be comfortable with fast-paced work. Must have good oral and verbal communication skills. Responsibilities: Providing the first level of support, responding to a high volume of calls and e-mails from customers. Assisting customers with a variety of questions, requests, and issues; effectively researching, documenting, tracking/monitoring customers’ requests and issues to ensure timely resolution. Effectively communicating technical concepts, while taking into consideration the varying degrees of customers’ technical experience. Accurately inputting documents and recording customer issues using CRM tools. Technical Requirements: PC running Windows 10 Pro or Windows 10 Home. Must have 8GB RAM with SSD, Core i3 or above. USB Headset with noise-canceling microphone. What We Offer: Competitive pay rate starting from 50K PKR, paid bi-weekly. Paid training. Qualifications: Excellent communication (in person, writing, and phone) and listening skills. Strong technical aptitude, analytical and problem-solving skills with knowledge of basic problem resolution/escalation processes. The ability to learn new software products and how to troubleshoot these products and services. Strong attention to detail, a high degree of accuracy, and the ability to multi-task and prioritize. Ability to work efficiently and effectively with minimal supervision. Bachelor's degree required. IMPORTANT NOTE: This job is open only for Islamabad residents. Please send a direct resume to or WhatsApp . Job Type:

Full-time Salary:

From Rs50,000.00 per month. Ability to Commute/Relocate: Islamabad: Reliably commute or plan to relocate before starting work (Required). Job Specification:

Communication Skills Customer Service Operations Technical Know-How Efficient in Microsoft Office Must have a grip on CRM tools. Job Rewards and Benefits:

Communication, Incentive Bonus. #J-18808-Ljbffr

LORDS BPO Is Seeking Experienced Closers for the Final Expense Underwriting. Closing the project's final expenses. Candidate must be eligible for Closing and Client Service. Responsibilities

Candidate must be timely, a hard worker, consistent, self-motivated, and capable of completing assigned duties on time. Candidate is required to take Sales and Escalation calls from our outbound sales agents. We are searching for the finest individuals with exceptional verbal communication skills, as well as individuals who want to learn, grow, and attain the highest standards. The ideal candidate will be goal-oriented and highly motivated. Benefits

Benefits and perks include a punctuality allowance, a production allowance, and much more. Daily and weekly cash bonuses are available in addition to the base wage. Annual Leaves upon satisfactory fulfilment of a one-year contract. Salary Package: up to 150K Don't miss out on this opportunity to join our team at LORDS BPO! Apply now and take your career to the next level. Location: Telecommunications - Rawalpindi, Pakistan

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