64 Media Support jobs in Pakistan

We are a small IT startup providing social media support and web presence management services for businesses. We are in need of two individuals having:

1. Excellent command over the English language.
2. The ability to understand and learn things very quickly.

Description:

1. The individual will be responsible for responding to client queries, mentions, and comments on various social media channels/website contact forms and keeping records of existing and potential clients on behalf of our business clients.
2. He/She will be responsible for writing blogs/producing content for social media posts and carrying out some business-related web-based research work for our clients.

Our current clients are UK-based solicitors and IT companies. A major chunk of queries may be related to immigration policies and personal injury. Although a plus, prior knowledge isn't required. We'll train the resource. He/She has to be a quick learner.

Vacancies:

1. The first vacancy is a full-time position where the individual will be required to work from the office itself (Second Shift).
2. The second vacancy is for the weekends only - a work from home opportunity where we require the individual to respond to client queries on Saturdays/Sundays. However, initially, for training purposes, the individual will be required to attend the office during the weekdays for the next two weeks. The offered salary for the weekends-only resource is 35K-45K.

Job Timings:

1. Full-time resource: 1 PM - 9:30 PM.
2. Weekend resource: 9 AM - 10 PM as and when there are new client queries.

Communication,

Analytical Reasoning.

While applying, please mention whether you are applying for the full-time or the weekend position. We are currently based out in I-10/1, Islamabad.

Information Technology and Services - Rawalpindi, Pakistan.

Creators, a leading media production and advertising agency in South Punjab, is looking for a dynamic and results-oriented Sales & Marketing Executive to join our talented team.

Background:

We are a passionate team of storytellers, strategists, and creatives, dedicated to crafting impactful media solutions for our clients. With a focus on documentary-style videos, corporate and educational productions, and social media campaigns, we help businesses and organizations engage their audiences and achieve their goals.

Job Description:

• Develop and implement sales strategies to generate leads and secure new clients for our media production and advertising services.
• Conduct in-depth client consultations to understand their needs and recommend tailored solutions.
• Create compelling presentations and proposals that showcase the value of Creators' services.
• Manage existing client relationships, ensuring satisfaction and building long-term partnerships.
• Develop and execute effective marketing campaigns across various channels (online and offline) to increase brand awareness and generate leads.
• Stay updated on industry trends and competitor landscape to inform strategies and identify new opportunities.
• Analyze campaign performance and provide data-driven insights to optimize results.
• Contribute to the overall growth and success of Creators through proactive initiatives and collaboration.

Requirements:

• Minimum bachelor’s degree in marketing, Communication, business or related fields.
• 2+ years of experience in sales and marketing, preferably within the media or advertising industry.
• Strong understanding of the media production and advertising landscape, including current trends and technologies.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with clients and colleagues.
• Proven ability to work independently, manage multiple priorities, and achieve deadlines.
• Data-driven approach with strong analytical skills.
• Proficiency in MS Office Suite and relevant marketing software .
• Fluency in English and Urdu is a must.

Bonus Points:

• Experience in video production or marketing for the digital media industry.
• Understanding of Multan's local market and business landscape.

Offer:

• Competitive salary and incentives package.
• Opportunity to work with a talented and passionate team.

Marketing degree is welcomed but not required with relevant work experience.

The Social Media Manager will administer the company’s social media marketing and advertising. Responsibilities include but are not limited to:

• Deliberate planning and goal setting
• Development of brand awareness and online reputation
• Content management
• SEO (search engine optimization) and generation of inbound traffic
• Cultivation of leads and sales
• Administrate the creation and publishing of relevant, original, high-quality content
• Create a regular publishing schedule
• Promote content through social advertising

Related roles include: Digital Marketing Manager, Content Marketing Manager, Customer Experience Manager, Community Manager.

• Knowledge and experience in traditional marketing principles; marketing degree is welcomed but not required with relevant work experience
• Creativity and documented immersion in social media; provide links to profiles as examples
• Proficient in content marketing theory and application
• Experience sourcing and managing content development and publishing
• Ability to balance creative and analytical aspects of marketing
• In-depth knowledge of social media platforms (Facebook, Twitter, Instagram, YouTube, Pinterest, etc.) and their strategic deployment
• Excellent writing and language skills
• Working knowledge of the blogging ecosystem relevant to the company’s field
• Ability to communicate effectively in written and video formats
• Strong sales relationship-building skills, online and offline
• Effective time management
• Team player with leadership qualities in content development and reputation management
• Technical aptitude and quick learner of new tools
• Knowledge of SEO principles, keyword research, Google Analytics, and social media optimization
• Functional knowledge or experience with WordPress
• Excellent social customer service skills: empathy, patience, advocacy, conflict resolution
• Ability to identify potential negative or crisis situations and apply conflict resolution principles

Responsibilities of the Social Media Manager

• Brand development
• Identify target customers
• Set clear objectives to address issues like website traffic, brand awareness, reputation, and sales
• Develop visual design and web development strategies
• Engagement strategy including audience growth, profiling, content reach, and response management

Essential Duties

• Manage social media campaigns and daily activities
• Create and manage content (images, videos, text)
• Monitor and respond to users, cultivating leads and sales
• Conduct online advocacy and cross-promotions
• Develop community and influencer outreach
• Oversee design elements for social media profiles and campaigns
• Design and manage promotions and social ad campaigns
• Build and monitor online reviews and reputation
• Analyze key metrics and adjust strategies accordingly
• Report results and ROI to management
• Engage actively in social media dialogues and questions
• Map out comprehensive marketing plans based on testing and metrics
• Implement strategies to gather positive customer reviews
• Stay updated on social media trends and tools
• Continuously educate to maintain effectiveness
• Identify and report threats or opportunities from user-generated content
• Analyze campaigns and provide data-driven recommendations
• Monitor benchmarks and effectiveness of social media campaigns

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function. As a bilingual Technical Support Specialist, you will be responsible for providing support in both Spanish and English.

What You’ll Do



Provide bilingual Spanish & English Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale



What We’re Looking For



Bilingual: Fluent in speaking Spanish and English (US)
Skilled in written communication (both Spanish and English)
Natural instinct to empathize with users
Strong analytical skills
Excellent verbal and written communications skills
Native or bilingual spoken and written English skills
Comfortable with rotational shifts

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function.

• Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
• Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
• System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale

• Natural instinct to empathize with users
• Strong analytical skills
• Excellent verbal and written communications skills
• Native or bilingual spoken and written English skills
• Comfortable with rotational shifts

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Noticehere .

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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