548 Mcb Bank Limited jobs in Pakistan

Customer Service

Biz Outsource Pvt Ltd

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Job Description

ob Type: Full-Time

Location: Wapda Town, Lahore (Onsite)

About the Role

We are hiring energetic and motivated Customer Service & Sales Representatives for our USA-based business operations. The ideal candidates will handle inbound/outbound calls, assist customers, and contribute to achieving sales targets.

Shift & Schedule

  • Rotational Shifts (Morning / Evening / Night)
  • 1 Day Off per Week

Salary Range

  • PKR 65,000 – 75,000 (based on experience and performance)

Key Responsibilities

  • Handle customer calls, emails, and chats professionally.
  • Provide accurate information about products/services.
  • Build rapport with customers to create a positive experience.
  • Identify customer needs and recommend suitable solutions.
  • Meet sales targets and performance metrics.
  • Maintain accurate records of customer interactions.

Requirements

  • Previous experience in Customer Service / Sales / Call Center roles preferred.
  • Excellent English communication skills (verbal & written).
  • Strong listening and problem-solving skills.
  • Ability to work on rotational shifts including night shifts.
  • Self-motivated with a positive attitude.

Preferred Qualifications

  • Experience working with USA-based clients/customers.
  • Knowledge of CRM systems and call center software.

Benefits

  • Competitive salary package (PKR 65,000 – 75,000).
  • 1 day off per week.
  • Growth and career development opportunities.
  • Friendly and supportive work environment.

How to Apply:

Interested candidates are encouraged to submit their resume with updated contact details.

Job Type: Full-time

Pay: Rs65, Rs75,000.00 per month

Work Location: In person

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Customer Service

Karachi, Sindh Waada Digital Pvt Ltd

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Job Description

is thrilled to invite you to our Job Fair at our North Nazimabad Branch, where we'll be conducting WALK-IN INTERVIEWS for the following position:

Position:

Customer Service & Matchmaking Officer

Location: North Nazimabad Branch

Eligibility Criteria:

  • Open to both males and females
  • Formal attire is mandatory
  • Basic computer skills are required
  • Must bring an updated CV
  • Age: 24+
  • Minimum 2 years of experience in marketing or a related field

Interview Schedule:

Wednesday, 22nd October

Timing: 9:00 AM – 12:00 PM

Before You Attend:

Please review our career page for more details:

Don't miss this opportunity to become part of a dynamic and growing team at

We look forward to meeting passionate and talented professionals like you.

Regards,

Team HR –

Job Type: Full-time

Pay: Rs75, Rs150,000.00 per month

Work Location: In person

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Customer Service

Karachi, Sindh Waada Digital Pvt Ltd

Posted today

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Job Description

is excited to invite you to our Job Fair at our North Nazimabad Branch, where we'll be conducting WALK-IN INTERVIEWS for the following position:

Position: Customer Service & Matchmaking Officer (North Nazimabad Branch)

Eligibility:

  • Open to both males and females
  • Formal attire is mandatory
  • Basic computer skills are required
  • Bring your updated CV along
  • Age must be above 24+
  • At least 2+ year experience in marketing.

Before attending, please review our career page:

Interview Dates:

  • Tuesday, 21st October
  • Wednesday, 22nd October
  • Thursday, 23rd October

Timings:

9:00 AM – 12:00 PM

Don't miss your opportunity to become part of a dynamic and growing team at

We look forward to meeting passionate and talented individuals like you.

Regards:

Team HR -

Job Type: Full-time

Pay: Rs75, Rs150,000.00 per month

Application Question(s):

  • Age?
  • Relevant Experience in Markeeting?

Work Location: In person

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Customer Service

Garena

Posted today

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Job Description

Job Description

  • Serve as the first point of contact to troubleshoot technical and other issues for our players in the Pakistan (PK) region
  • Tend to gamers' inquiries promptly and accurately using the ticketing system
  • Investigate, troubleshoot, and resolve customer issues efficiently, following established workflows and policies
  • Escalate complex or unresolved cases to the relevant departments or teams as needed
  • Ensure timely follow-ups and provide status updates for pending cases
  • Monitor, reply to, and escalate issues in Google Play Reviews
  • Contribute feedback or suggestions to improve support processes and player experience
  • Assist with game operations activities such as bug testing, issue verification, and reporting gameplay-related problems

Job Requirements

  • Minimum 1 year of experience in handling customer support through email or ticketing systems is preferred
  • Strong written communication skills with excellent grammar and clarity
  • Familiarity with ticketing systems (e.g. Zendesk) and Google Workspace tools (Docs, Sheets, etc.) is an advantage
  • Ability to follow workflows and adapt to new tools or processes quickly
  • Comfortable working independently and as part of a team
  • Proficiency in Urdu language is a plus
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Customer Service

The Custom Boxes

Posted today

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Job Description


Location:
Lahore District (On-site)


Shift:
Night shift (required) 08:00 PM to 05:00 AM


Type:
Full-time | Career growth opportunity

Are you an experienced
call center or customer service professional
ready to take the next step in your career? We're looking for motivated individuals who can handle client calls, close sales, and build long-term customer relationships.

This role is perfect for those who want to move beyond short-term jobs and build a
stable, rewarding career path
in sales and customer service.

What You'll Do

Handle inbound & outbound calls/emails with professionalism

Guide clients, recommend solutions, and close sales

Manage orders & accounts through CRM systems

Resolve issues and ensure client satisfaction

Hit personal and team sales targets

What We're Looking For

1+ years' experience in a call center, customer service, or sales

Excellent spoken & written English with strong phone presence

Goal-driven, detail-oriented, and disciplined

Comfortable with CRM tools and multitasking

Ready to work in a structured night-shift environment

What You'll Get

Competitive salary + performance bonuses

Fast-track career growth (CSR → Senior CSR → Team Lead → Manage)

Monthly top-performer incentives & recognition

Ongoing coaching and skill development

If you're serious about building a
long-term career in sales and customer service
, we want to hear from you.

Apply now with your CV directly on LinkedIn or email us at (
).

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Customer Service

ABS INTERNATIONAL

Posted today

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Job Description

Join Our Award-Winning International
Sales & Customer support
Team at ABS International

We're seeking ambitious Sales & CSR Professionals for our Karachi facility to drive international B2B client operations. This role offers substantial earnings growth and career advancement opportunities in the global sales industry.

Key Responsibilities:

  • Execute strategic outbound sales campaigns to international B2B clients

  • Negotiate and secure high-value contracts for SaaS and technology solutions

  • Exceed monthly sales targets through proactive outreach and data-driven strategies

  • Maintain accurate CRM pipeline management

  • Develop effective sales strategies for international market expansion

  • Build strong client relationships for retention and satisfaction

Requirements:

  • 1+ year of international sales experience

  • Professional English communication skills (C1/C2 level)

  • Documented history of exceeding sales quotas

  • Availability for night shift schedule (6:00 PM - 2:00 AM PKT, Monday to Saturday)

  • Strong negotiation, persuasion, and communication skills

What We Offer:

  • Competitive base salary (PKR 50, ,000)

  • Uncapped commission structure (top performers earn PKR 150,000+ monthly)

  • Daily performance bonuses

  • Global sales certification and professional development opportunities

  • Career advancement opportunities

  • Comprehensive health insurance

  • International exposure and experience

Why Choose ABS International:

  • Exceptional earning potential

  • Career growth opportunities

  • Professional development and training

  • Stable schedule with predictable earnings

  • Global experience and exposure

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Customer Service

The Custom Boxes

Posted today

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Job Description

Join a fast-growing export packaging company and earn
PKR 100,000 – 200,000+ per month
in a dynamic, growth-oriented environment in Gulberg Lahore. We're looking for motivated and fluent English speakers to build a
long-term career
with us as
Business Development Manager
.

Shift Timings:

  • Option A:
    8:00 PM – 5:00 AM
  • Option B:
    11:00 PM – 8:00 AM

Perks & Benefits:

  • Attractive
    performance-based bonuses
  • Incentives and commission plans
  • Excellent
    career growth opportunities
    within the company
  • Supportive,
    friendly, and professional work environment

Eligibility Criteria:

  • Fluent in English
    (American or British accent preferred)
  • Strong
    email writing and communication skills
  • Minimum
    1 year of experience
    as a CSR or in a call center role
  • Proficient computer skills
    (mandatory)
  • On-site position only
    – no remote work

Job Type:
Full-time (On-site)

  • Location:
    Gulberg III, Lahore
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Customer Service

Karachi, Sindh Impressols

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Job Description

Candidate must have Shipping/Logistics Experience of 06 Months to 01 Years.

Job Responsibilities:

  • Develop and implement trade lane strategies to optimize cargo flow and profitability.
  • Identify potential customers, negotiate freight rates, and secure business opportunities.
  • Maintain strong relationships with shippers, consignees, freight forwarders, and agents.
  • Monitor market trends, competitor activities, and industry developments to adjust trade strategies.
  • Work closely with sales and operations teams to achieve business growth objectives.
  • Collaborate with operations and documentation teams to ensure smooth cargo handling.
  • Requisite of Candidate:
  • Should be at least graduate. ·
  • Minimum 6 months to 1 years experience of Shipping (NVOCC) & FF is required.
  • Excellent English Communication skills for international correspondence.

Job Type: Full-time

Pay: Rs50, Rs60,000.00 per month

Work Location: In person

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Customer Service

Lahore, Punjab Mindbotix Game studio

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Job Description

Customer Service Representative – E-Commerce

Location:Near UMT Johar Town Lahore

Job Type: Full-Time

Shift: Morning- Monday to Friday

About the Role

We're looking for a proactive and customer-focused Customer Service Representative to join our growing E-Commerce team. You'll be the first point of contact for our customers — providing assistance, resolving issues, and ensuring every interaction leaves a positive impression of our brand.

Key Responsibilities

  • Handle customer inquiries via calls, emails, live chat, and social media.
  • Manage order processing, tracking, returns, and exchanges.
  • Resolve complaints efficiently and professionally while maintaining customer satisfaction.
  • Coordinate with warehouse, logistics, and sales teams to ensure smooth order fulfillment.
  • Maintain updated records of customer interactions and transactions.
  • Identify recurring issues and suggest improvements in processes and communication.
  • Assist in managing online store listings, product updates, and FAQs when required.

Requirements

  • Education: Minimum Bachelor's degree (Business, Communication, or related field preferred).
  • Experience: 1–2 years in E-Commerce or online customer support (Fresh graduates with strong communication skills are also encouraged to apply).
  • Skills:
  • Excellent verbal and written communication skills (English proficiency required).
  • Strong problem-solving and multitasking abilities.
  • Basic understanding of E-Commerce platforms and order management systems.
  • Customer-eccentric mindset with patience and professionalism.

Interested Candidate Please Share your Resume

Job Type: Full-time

Pay: Rs40, Rs45,000.00 per month

Work Location: In person

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Customer Service

Lahore, Punjab Unilever

Posted today

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Job Description

Looking for Your Dream Job? Join Our Ice Cream Team

Role: Customer Service & Supply Planner - IC

Work Level: WL1

Scope: Ice Cream Supply Chain

Reports to: IP Lead IC

Location: Lahore, Pakistan

If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall's, Magnum, Ben &Jerry's. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.

Ice Cream has distinct characteristics from Unilever's other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.

ABOUT ICE CREAM: Life Tastes Better with Ice Cream

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall's, Ben & Jerry's), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we're crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

JOB PURPOSE

In this role you will support in leading and driving initiatives for Pakistan IC inventory performance, business waste and agility through KPI tracking; process improvement, highlighting areas of focus and propose solutions for areas of improvement by drawing on best practice, and ensuring the planning excellence.

KEY RESPONSIBILITIES

  • Cultivate a collaborative atmosphere with regional sales teams and Modern Trade customers, fostering relationships to drive improvements in service levels, cost efficiencies, and loss reduction.
  • Coordinate and consolidate the roadmaps and key planning JBTD across the region
  • Provide transparency on the overall supply situation, identifying and communicating supply risks to support the Business Planning process.
  • Develop an end to end understanding of Supply Planning, from RPM procurement to production planning to final FG distribution at warehouses.
  • Develop strong relations with cross functional teams, including but not limited to Marketing, Procurement, R&D, Factory Operations, Quality & CD.
  • Understanding of MRP and MPS involving weekly planning of materials and production. Also maintaining good relationship with all RPM suppliers.
  • Tracking and leading all networks (innovation and renovation) from planning end.
  • Develop and lead the Finished Goods import channel for Pakistan.
  • Identify opportunities to tackle structural drivers of inventory and waste by providing in depth analysis of countries performance on regular basis, highlight areas for improvement through loss trees, maturity assessment analysis.
  • Work closely with Supply Planning, distribution planning teams, Logistics, and Warehouse teams to ensure the availability of Finished Goods (FGs) and promised capacities, facilitating timely product dispatch to customers.
  • Develop a skill assessment and development plan; and ensure that it is implemented and follows-up regularly
  • Own process excellence KPIs thru Business Excellence Reports

WHAT YOU NEED TO SUCCEED:

EXPERIENCES & QUALIFICATIONS:

  • Bachelor's degree in business administration, Supply Chain Management, or a related field.
  • 3-5 years of Experience in Supply Chain Planning, particularly Supply Planning & Forecasting and Demand Planning in Unilever or FMCG industry.

SKILLS

  • Possess an understanding of SAP ECC, SAP APO, SAP BW, particularly the Forecasting and Re-pack Planning functionalities
  • Strong understanding of S&OP processes and cross-functional collaboration
  • Strong communication and interpersonal skills
  • A functional appreciation of manufacturing processes and related knowledge

LEADERSHIP

We are looking for bold, driven individuals who thrive in a fast-paced, dynamic environment and share our approach to growth, collaboration, and innovation. Here's what defines success in our organization:

Focus on Growth – Embracing new challenges, seeking opportunities to innovate, and continuously looking for ways to expand and improve. Whether it's scaling markets, evolving roles, or leading teams, we value those who see possibilities and take initiative.

Speed & Simplicity – Working efficiently, adapting quickly, and simplifying processes by leveraging technology to drive better outcomes. With ethical decision-making as the backbone to this, we drive agility and stay focused.

Winning with Fun – Collaborating, integrating seamlessly with a founder/owner mindset, keeping what's best for the company at the heart of all that is done. We build diverse, inclusive, and winning teams that drive our business.

Bold Innovations – Experimenting with fresh ideas and innovative thinking that shape our industry, through product development, process improvements, and customer experiences. Being obsessed with the consumer, we embrace change to drive growth.

Care & Challenge – Fostering an open, transparent environment where team members can grow, share feedback openly, holding themselves and each other to high standards while maintaining a strong sense of support and camaraderie.

Expertise in our category – A deep understanding of our industry, customers, and market trends enabling us to stay ahead and turn challenges into opportunities. Curiosity, insight, and a willingness to learn and lead enables us to remain market makers.

If these qualities resonate with you, we'd love to connect and explore how you can be part of our team.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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