264 Mcb Bank Limited jobs in Pakistan

MCB Bank Limited Jobs Unit Head Digital Channels Business

Lahore, Province of Punjab

CareerJoin 30+ days ago Description

MCB Bank Limited Jobs Unit Head Digital Channels Business Vacant Positions (Banks, Jobs in Lahore) Apply Online Pakistan 2025 Characteristics

Company MCB Bank Experience Proven 8-10 years (minimum) of experience in digital channels, application, growth strategies, analytics and product management

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MCB Bank Limited Senior Manager Security Operations Center Jobs in Karachi, Lahore, Islamabad 2025

Organization: MCB Bank Limited

Vacancy Alert!

MCB Bank Limited's Risk Management Group (Information Security Division) is seeking a Senior Manager Security Operations Center to join its team of talented, motivated, and highly skilled professionals in Karachi, Lahore, and Islamabad.

The last date for application submission is 23rd June 2025 .

Job Details:

• Posted Date: 17 June 2025
• Locations: Karachi, Lahore, Islamabad
• Provinces: Punjab / Sindh
• Category: Full Time
• Type: Private
• Vacancies: 4
• Last Date to Apply: 23 June 2025

Additional Information:

• Education Required: Mentioned in image
• Experience Required: N/A
• Age Limit: N/A

Organization Website:

Application Process: Details provided in the image below. For more information and to apply, visit the official website or contact the organization directly.

Note: Females with experience and work gaps, as well as persons with disabilities possessing the required skill set, are encouraged to apply. MCB Bank Ltd is an equal opportunity employer committed to creating an inclusive environment for all employees.

Beware of Fraudulent Activities: Do not pay money for any purpose during the application process. Report any such activity using the contact form. Apply strictly as per the instructions and dates mentioned in the original job ad. Government jobs cannot be applied for online here. Errors & omissions excepted.

Disclaimer: The Pakistan Job Point and its policies do not necessarily agree with all comments or content.

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MCB Bank Limited Senior Manager Security Operations Center Jobs in Karachi, Lahore, Islamabad 2025

Organization:

MCB Bank Limited Vacancy Alert! MCB Bank Limited's Risk Management Group (Information Security Division) is seeking a

Senior Manager Security Operations Center

to join its team of talented, motivated, and highly skilled professionals in Karachi, Lahore, and Islamabad. The last date for application submission is

23rd June 2025 . Job Details: Posted Date:

17 June 2025 Locations:

Karachi, Lahore, Islamabad Provinces:

Punjab / Sindh Category:

Full Time Type:

Private Vacancies:

4 Last Date to Apply:

23 June 2025 Additional Information: Education Required:

Mentioned in image Experience Required:

N/A Age Limit:

N/A Organization Website:

Application Process:

Details provided in the image below. For more information and to apply, visit the official website or contact the organization directly. Note:

Females with experience and work gaps, as well as persons with disabilities possessing the required skill set, are encouraged to apply. MCB Bank Ltd is an equal opportunity employer committed to creating an inclusive environment for all employees. Beware of Fraudulent Activities:

Do not pay money for any purpose during the application process. Report any such activity using the contact form. Apply strictly as per the instructions and dates mentioned in the original job ad. Government jobs cannot be applied for online here. Errors & omissions excepted. Disclaimer:

The Pakistan Job Point and its policies do not necessarily agree with all comments or content.

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Overview

Direct message the job poster from Weaves Corporation Limited. This role focuses on Customer Service, managing customer complaints, ensuring timely resolutions, and enhancing service processes. Responsibilities

Managing customer inquiries escalated beyond First Response Units (FRU), ensuring prompt and accurate resolution through the CRM system by addressing inquiries across all platforms and maintaining up-to-date CRM tickets. Meeting productivity targets and maintaining a high Quality Assurance Score and reducing Average Handle Time (AHT). Ensure a positive Customer Experience by staying updated with product knowledge, ultimately leading to a good Quality Assurance (QA) Score. Providing feedback and suggestions to improve customer support processes and enhance the overall customer experience. Qualifications

Bachelor’s preferably in a related field. Experience

3–5 years of experience in Customer Service/Customer Support. Seniority level

Associate Employment type

Full-time Job function

Customer Service, Information Technology, and Quality Assurance Industries

Retail and Transportation, Logistics, Supply Chain and Storage Get notified about new Customer Service Specialist jobs in

Karāchi, Sindh, Pakistan . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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We are looking for a passionate and driven Customer Service Representative to join our growing team. Job Summary As a Customer Service Representative at Lunara, you will be the first point of contact for our customers. Your primary responsibility is to provide exceptional support, addressing customer inquiries, resolving issues, and ensuring a positive experience with our products and services. You will work closely with the customer service team and other departments to uphold our commitment to customer satisfaction. Key Responsibilities Customer Interaction:

Serve as the primary point of contact for customers, providing personalized assistance across multiple channels,

including phone

, email, live chat, and social media. Ensure each interaction reflects Lunara’s commitment to exceptional service. Respond to customer inquiries via

phone

, email, live chat, and social media in a timely and professional manner. Issue Resolution:

Diagnose, troubleshoot, and resolve a wide range of customer issues related to Lunara's digital wallet, loans, investment products, and payment services. Collaborate with technical teams when necessary to resolve complex issues. Product Knowledge:

Develop an in-depth understanding of Lunara’s fintech offerings, including new product updates and feature launches. Educate customers on how to best utilize Lunara’s products to meet their financial needs. Customer Education:

Proactively engage with customers to provide information on Lunara’s financial products, helping them make informed decisions. Offer guidance on using features, managing accounts, and optimizing their financial activities. Onboarding Support:

Assist new customers during their onboarding process, ensuring a smooth and hassle-free experience. Guide customers through account setup, verification processes, and initial product usage. Customer Insight:

Identifying trends and recurring issues. Work with the Product and Development teams to suggest improvements and innovations based on customer insights. Compliance and Security:

Uphold Lunara’s standards for data privacy and security. Ensure all customer interactions and transactions comply with regulatory requirements, and handle sensitive information with utmost care. Escalation Management:

Identify and escalate high-priority issues or technical challenges to the appropriate department. Follow up to ensure timely and satisfactory resolution, keeping customers informed throughout the process. Knowledge Sharing:

Contribute to the continuous improvement of the Customer Service team by sharing best practices, updating internal knowledge bases, and mentoring new team members. Performance Tracking:

Monitor personal performance metrics, such as response time, resolution rate, and customer satisfaction scores. Strive to meet and exceed Lunara’s customer service goals. Customer Retention:

Identify opportunities to enhance customer loyalty by addressing concerns promptly and providing value-added services. Participate in initiatives aimed at increasing customer retention and satisfaction. Qualifications

Education:

High school diploma or equivalent (required). Bachelor’s degree in Business, Communications, or a related field (preferred). Experience:

1-2 years of experience in customer service, preferably in the fintech or technology sector. Skills: Excellent verbal and written communication skills. Strong problem-solving abilities with a focus on customer satisfaction. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM, Intercom, Notion, Slack and other customer support tools. Empathy and patience when dealing with customers. Technical Proficiency:

Basic understanding of fintech products and technology is a plus. Ability to write database queries and generate reports will be a plus ! Why Join Lunara?

Innovative Environment:

Be part of a dynamic team driving innovation in fintech. Career Growth:

Opportunities for professional development and career advancement. Work-Life Balance:

Flexible working hours and remote work options. Inclusive Culture:

Join a diverse and inclusive workplace that values collaboration and creativity. How to Apply

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and interest in the role to Lunara is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Overview

We are looking for energetic and motivated Customer Service Representatives to join our campaign in Lahore.

Location: Lahore

Job Type: Full-time (On-site) With Sales background

Responsibilities

• Handle inbound & outbound customer interactions with professionalism.
• Generate and submit accurate leads in the system.
• Provide excellent support, resolving queries efficiently.
• Maintain customer satisfaction and follow quality standards.
• Meet performance targets (quality, leads, and call handling).

Qualifications

• Ability to manage leads and ensure timely submission.
• Customer-focused with problem-solving attitude.
• Prior call center experience preferred (Freshers are encouraged to apply).
• Basic computer knowledge and typing skills.

Compensation and Benefits

Market competitive salary + incentives.

Lahore, Punjab, Pakistan — PKR 50,000.00 to PKR 70,000.00 per month.

Professional growth and learning opportunities.

Supportive work environment.

If you are enthusiastic and ready to take on this exciting role, apply now and be a part of our growing team!

To apply, send your CV to your inbox.

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Teknika Corporation of Pakistan, Pakistan

Customer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be:

• helping to develop a customer service policy for an entire organisation;
• managing a team of customer services staff;
• handling face-to-face enquiries from customers.

Job Specification

Possible roles vary widely and job titles in customer services management include customer care manager, corporate services manager, customer relationship manager and customer operations manager. In each of these roles, customer service managers are expected to understand and satisfy their customers' requirements and exceed their expectations if possible.

Information Technology and Services - Karachi, Pakistan

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Overview

Location: Al Hafeez Shopping Mall, Main Boulevard, Gulberg, Lahore

Job Type: Full-time (On-site)

Salary Range: PKR 50,000 – 100,000 per month (Exclusive of incentives).

Job Timings: 01:00 PM - 10:00 PM

About the Role

NetX International is seeking a Customer Service Specialist to join our dynamic team in Lahore. The ideal candidate will manage customer inquiries, resolve issues, and provide excellent support for a great customer experience.

Key Responsibilities

• Respond to customer queries via phone, email, and in-person.
• Provide accurate information about products, services, and policies.
• Resolve complaints and ensure customer satisfaction in a professional manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with internal teams to improve customer service processes.
• Identify recurring issues and suggest improvements to enhance service quality.
• Achieve performance metrics including response time and resolution rate.

Requirements

• Proven experience in customer service or a similar role.
• Strong communication and interpersonal skills.
• Ability to multitask, manage stress, and handle challenging situations.
• Proficiency in MS Office and basic CRM systems.
• Fluency in English and Urdu (spoken and written).

Benefits

• Competitive salary package (PKR 50,000 – 100,000).
• Opportunities for professional growth and career advancement.
• Supportive team environment.
• An ideal workplace situated in the heart of Gulberg, Lahore.

How to Apply

Interested candidates are encouraged to apply through LinkedIn or send their updated CV to .

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We are looking for fresh and experienced individuals with great verbal communication skills for international projects/campaigns.

To be a part of our company, you should:

1. Able to work at night shift.
2. Must not be enrolled in any educational curriculum or involved in any full/part-time job.
3. Willing to work for a minimum of 12 months and sign a one-year contract.

The role offered by the company entails:

1. Excellent selling, communication, and negotiation skills.
2. Prioritizing, time management, and organizational skills.
3. Should be target-oriented, hard-working, and punctual.
4. Applicant should preferably have previous Telesales experience in a US campaign.
5. Fresh candidates with good communication skills are also encouraged to apply.

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