125 Level Ii jobs in Pakistan

About the team

At Careem, the mission for the NextGen Programme is to help grow our engineers by learning how to support the QA function within Careem, write Clean Code and use SOLID principle techniques. The ultimate goal is to train new engineers to build excellent foundations with high standards. Our Programme covers vast areas in engineering: QA, Backend, Frontend, Web, Mobile, Data Analysis, MLOps, Infrastructure and Cyber Security.

About the role:
Our QA engineers support the QA function for a squad within Careem. New successful candidates should be passionate and experienced QA Engineers, brimming with enthusiasm and brilliant testing ideas.

What you'll do:

• Review functional and design specifications to ensure full understanding of individual deliverables.
• Work with the project team to provide Testing Estimates.
• Hold & facilitate test plan/case reviews with cross-functional team members.
• Execute & evaluate manual and/or automated test cases and report test results.
• Hold & facilitate bug triaging meetings with cross-functional team members.
• Participate in root cause analysis meetings with cross-functional team members.
• Ensure that validated deliverables meet requirements.
• Contribute proactively in sprint ceremonies or any ceremonies the squad follows.

What you'll need:

Qualifications:

• A Computer Science degree, equivalent qualification or practical experience.
• Minimum of 2.5 years and maximum of 4 years of experience in QA.
• Testing certifications ISTQB - CTFL.

Characteristics:

• Passionate about quality delivery and embrace a Quality testing mindset.
• A solid understanding of QA/Testing technology including SDLC, STLC, and Defect life cycle.
• Experience in programming languages such as JavaScript, Python, and Java.
• Ability to problem solve, multi-task effectively, and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills in English.
• Ability to work independently with a strong sense of focus, task-oriented, and importantly, a team player.

Knowledge and experience in:

• Strong practical knowledge and experience of testing methodologies: Agile, Kanban, & Waterfall.
• Strong knowledge in development practices and processes including Unit Testing.
• Strong practical knowledge and experience of testing techniques: integration, E2E, UAT, UI.
• Strong practical knowledge and experience in testing methods such as Exploratory and Risk-based testing.
• Strong practical knowledge and experience of generating test cases from requirements.
• Strong practical knowledge and experience of defect management.
• Strong practical knowledge and experience of testing mobile apps (Android, iOS) and web-based sites.
• Strong practical knowledge and experience of testing different API methods and able to differentiate between the error codes.

Desirable:

• Practical knowledge and experience of test automation tools: Sofy, BDD, Maestro, JMeter, Postman, Rest-assured, and Selenium.
• Practical knowledge in CICD pipelines and deployment processes in a cloud-based environment, in addition to tools such as Jenkins and Bitrise.
• Practical knowledge and experience of distributed version control systems including GIT.

About the Company

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Company

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

Job Title: Quality Assurance (QA) Engineer

About the role: Our QA engineers support the QA function within their respective squads at Careem. We're seeking passionate and experienced QA professionals brimming with enthusiasm, creativity, and exceptional testing ideas. As a QA Engineer, you'll be responsible for ensuring the highest quality standards for our products, while actively collaborating with cross-functional teams.

What You'll Do

• Review and deeply understand functional, technical, and design specifications to deliver accurate testing.
• Provide reliable testing estimates for project planning and timelines.
• Facilitate test plan and test case reviews with cross-functional teams to align on test scope and approach.
• Execute, evaluate, and maintain both manual and automated test cases, clearly documenting and reporting results.
• Lead and facilitate effective bug triage meetings to prioritize and resolve defects promptly.
• Participate in root cause analysis to uncover underlying issues and prevent recurrence.
• Validate and confirm that deliverables meet customer requirements and quality expectations.
• Proactively contribute to sprint ceremonies, grooming sessions, and other agile processes to ensure early involvement of QA (shift-left testing).
• Advocate continuous improvement in testing practices and processes.
  
  

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 2.5 to 5 years of hands-on experience in software testing and QA.
• ISTQB - CTFL certification preferred.
  
  

• Passionate about delivering exceptional quality and embracing a quality-driven testing mindset.
• Ability to effectively problem-solve, multitask, and meet deadlines in a dynamic, fast-paced environment.
• Excellent verbal and written communication skills in English.
• Self-driven, highly dedicated with a strong sense of ownership and accountability.
• Adaptable with a proactive, "get-it-done" attitude.
• Strong team player, effectively collaborating across various departments and roles.
  
  

• Deep understanding of QA/Testing processes, including SDLC, STLC, and defect life cycle.
• Programming skills in languages such as JavaScript, Python, and Java.
• Testing methodologies: Agile, Kanban, Waterfall.
• Testing practices: integration testing, end-to-end (E2E) testing, User Acceptance Testing (UAT), UI testing.
• Testing approaches: exploratory testing, risk-based testing, boundary-value analysis, equivalence partitioning.
• Generating comprehensive test cases from requirements and user stories.
• Defect management and tracking best practices.
• Mobile (Android, iOS) and web application testing.
• API testing: familiarity with different API methods, response validation, and error code differentiation.
• Understanding and applying test pyramid concepts: unit, integration, and E2E test levels.
  
  

• Practical experience with test automation tools such as Sofy, BDD frameworks, Maestro, JMeter, Postman, Rest-assured, Selenium, and K6.
• Experience in debugging and unit testing
• Experience with backend acceptance testing tools (e.g., Tavern, Postman).
• Exposure to chaos engineering and load testing concepts.
• Practical knowledge of CI/CD pipelines and tools such as Jenkins, Bitrise, and cloud deployments.
• Familiarity with containerization (Docker, Kubernetes) and microservices architecture.
• Hands-on experience with distributed version control systems, especially Git.
  
  

• Experience or interest in AI-driven testing tools or approaches (AI test generation, defect prediction).
• Awareness of shift-left testing principles, actively promoting early-stage QA involvement in software delivery.
  
  

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Technology, Information and Internet and IT Services and IT Consulting

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About the Role:

You will be responsible for implementing quality code that meets both functional and non-functional requirements, passing through various stage gates to ensure quality metrics and code coverage in CI/CD pipelines.

Responsibilities:

Design and implement new systems and features, modify and maintain existing systems, and adapt to technological changes. Drive software change and release management processes, and contribute to the maturity of the software development lifecycle. Ensure software deliverables comply with quality standards and are completed on time.

Requirements:

Education & Qualification: B.S. or higher in Computer Science, Engineering, or related fields.

Must-have skills:

• 3 to 5 years of hands-on backend development experience, preferably with JavaScript frameworks such as NodeJS, ExpressJS, or NestJS.
• Knowledge of REST APIs and web services.
• Strong database knowledge, including SQL and query optimization.
• Experience with ORM frameworks.
• Proficiency in TypeScript/JavaScript.
• Experience with source control (GIT) and CI/CD tools like Jenkins.
• Experience with unit testing frameworks such as Mocha or Jest.
• Ability to write scalable and optimized code.

Nice-to-have skills:

• Experience with other JavaScript frameworks like ReactJS or Angular.
• Interest in front-end UX development.
• Understanding of good architectural design principles.
• Exposure to tooling, automation, and Agile/Scrum environments.

Soft skills:

• Good communication skills.
• Team player with experience working in international, virtual, and remote teams.
• Self-motivated with minimal supervision.
• Quality-conscious, problem-solving skills.

Why Join AIO?

Our mission is to revolutionize the US restaurant industry with a comprehensive, integrated platform that helps restaurant owners manage their businesses efficiently. Our platform combines patented AI technology with exceptional customer support to increase revenue, reduce costs, and improve profit margins.

We aim to enable restaurants to focus on delivering excellent dining experiences without the stress of managing complex systems. Our all-in-one super app covers front-of-the-house operations and back-of-the-house management.

Join us as we aim to become a significant player in the $55 billion restaurant tech SaaS market. Be part of a world-class, Silicon Valley-funded startup.

Join to apply for the Facility Services Specialist II role at Sabre Corporation .

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, we serve customers in more than 160 countries. At Sabre, we make travel happen. Our platform connects people with experiences that matter in their lives, creating a new marketplace for personalized travel. Our team develops and delivers innovative solutions for airline, hotel, and travel agency clients. Join our journey!

Sabre is seeking a skilled and motivated Facility Maintenance Specialist to join our team in Pakistan. The successful candidate will be involved in the design, planning, construction, and maintenance of company facilities. Responsibilities include developing budgets, planning long-term facilities needs, coordinating space allocation, managing security, monitoring budgets, and liaising with vendors and suppliers.

• Plan facilities changes for office layouts and production equipment.
• Review and estimate design costs, including design, equipment, installation, labor, and materials.
• Develop performance specifications and ensure compliance with building codes and safety regulations.
• Manage budgets, approve contracts and purchases, and communicate effectively with vendors and visitors.
• Analyze problems, compile data, and prepare reports and recommendations.
• Coordinate activities between departments and outside parties.
• Serve as the point of contact for management and office-related concerns raised by the Site Leader.

• Bachelor’s degree in management or a related field.
• 2-4 years of administration or facility management experience.
• Attention to detail and accuracy in data entry, record-keeping, and reporting.

• Effective communication and interpersonal skills.
• Organizational and time management skills to prioritize tasks and meet deadlines.

• Competitive compensation
• Year-end break from Dec 26th to Dec 31st
• Paid parental leave
• Recognition and reward programs
• Unlimited access to Udemy e-learning

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Technology, Information, and Internet

This job posting is active and available.

Grade Level (for internal use):

We are the stewards of critical business platforms that power S&P Global’s internal operations. From Salesforce to Order-to-Cash, Fulfillment, Reporting, and Workflow automation — our team ensures these systems evolve to meet growing enterprise demands. You’ll collaborate with globally distributed teams and contribute to building secure, scalable, and impactful business applications.

As a Salesforce PMBA , you’ll drive the evolution of our Salesforce ecosystem by combining strong platform knowledge, business analysis, and project leadership. This hybrid role is designed for someone who can understand the big picture, define detailed requirements, and lead end-to-end solution delivery across Salesforce modules — including Sales Cloud, Service Cloud, and integrated AppExchange partners.

You’ll be at the forefront of platform governance, large-scale project execution, and continuous process optimization — enabling teams across the organization to deliver faster, better, and smarter.

• Influence the future architecture of our Salesforce platform

• Lead multi-team projects and enterprise-scale deployments

• Mentor and grow into leadership roles

• Work on a modern tech stack with tools like Copado, Metazoa, X-Author, Salesforce APIs, and DevOps pipelines

• Shape industry best practices in CRM at a Fortune 500 organization

• Set strategic direction and enforce platform standards across security, access control, configuration, and data integrity.
• Configure and maintain Salesforce features including:
• Lightning App Builder, Flows, Validation Rules, Workflow Rules, Reports, Dashboards, Page Layouts, and Record Types.
• Collaborate with cross-functional stakeholders to gather requirements and design scalable solutions.
• Plan and lead deployments using Copado and version control systems.
• Manage testing, QA, UAT, and production release cycles.
• Troubleshoot system issues and perform root cause analysis.
• Mentor junior team members and promote continuous learning.
• Lead initiatives related to Salesforce data migration, duplication management, and system integration (ERP/CPQ).
• Act as a trusted advisor for Order-to-Cash processes and overall CRM architecture.

• 3–6 years of experience in Salesforce administration or business analysis roles (Lightning preferred)

• Minimum 2 years of experience working in Salesforce Lightning Experience

• Hands-on experience with Sales Cloud, Service Cloud, and Salesforce integrations (API/ERP)

• Strong knowledge of Salesforce configuration: workflows, formulas, approval processes, validation rules

• Experience delivering projects using Agile/Scrum methodologies

• Working knowledge of data migration tools (Data Loader, Workbench, dataloader.io)

• Excellent communication, problem-solving, and time management skills

• Familiarity with Salesforce DevOps tools (Copado, Jenkins)

• Salesforce Administrator or Advanced Administrator certification

• Salesforce Sales Cloud Consultant certification

• Experience with Copado (Admin or Developer certification is a plus)

• SAFe or Agile practitioner certification

• Experience with Order-to-Cash workflows or CPQ

• Familiarity with Salesforce Inspector, Metazoa, and X-Author

• Working SQL knowledge

• Willingness to work in the night shift

#Li-USA

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you cantake care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - English_formattedESQA508c.pdf

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Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

We are looking for a senior-level security architect who can help modernise our detection-and-response stack by embedding automation, advanced analytics, and Generative AI. You will design end-to-end architecture, spanning data pipelines, correlation engines, SOAR playbooks, LLM-powered assistants, and autonomous agents to cut analyst toil, accelerate mean-time-to-detect (MTTD) and mean-time-to-respond (MTTR), and raise overall cyber-resilience.

Strategy & Architecture

• Own the technical roadmap for AI-powered detection & response across SIEM, XDR, etc.
• Map requirements to frameworks such as MITRE ATT&CK / D3FEND, NIST, CIS controls and ISO27001

Detection Engineering

• Research, prioritise, and prototype new detections that can be automated at scale, turning complex security data into high-fidelity signals.

Automation & Orchestration

• Design playbooks and agent workflows that auto-triage, contain, and remediate validated threats.

Generative AI & ML

• Build and tune LLM-based assistants (prompt/chain engineering, RAG, vector search) to summarise alerts, enrich context, and recommend response actions

Data & Telemetry

• Architect scalable pipelines to ingest, transform, and store multi-petabyte security telemetry for real-time analytics

Threat Hunting & Incident Response

• Partner with SOC to codify hunts, deploy behaviour analytics, and oversee major incidents, acting as Tier-3 escalation

Governance & Risk

• Ensure AI/automation solutions meet legal, privacy, and audit requirements; define human-in-the-loop guardrails and policy enforcement

Evangelism & Mentorship

• Champion a culture of automation; coach engineers and analysts on secure coding, ML safety, and threat-informed defence

• 10+ years in cybersecurity with 5+ years focused on detection engineering, incident response, or SOC automation in large-scale environments.
  
  
• Deep understanding of attacker TTPs, network & endpoint telemetry, and log analytics
  
  
• Proven experience architecting SOAR or XDR solutions and shipping production-grade automations in Python, Go, or similar.
  
  
• Hands-on with cloud platforms (AWS or Azure or GCP) security services
  
  
• Strong ML/AI expertise, data science workflow, vector DBs, model fine-tuning; familiarity with GenAI ecosystem (OpenAI, Gemini, Llama, etc.).
  
  
• Ability to translate business risk into technical requirements and influence senior stakeholders.
  
  
• Excellent communication and mentorship skills

• Experience deploying agent-based GenAI frameworks that autonomously execute detection–investigation–response loops
  
  
• Certifications: CISSP, GIAC (GXPN, GDAT, GCTI), GCPN, or OCSP.
  
  
• Familiarity with Infrastructure-as-Code (Terraform, CDK) and DevSecOps pipelines.
  
  
• Background in regulatory environments (PCI-DSS, GDPR, HIPAA, UAE NESA, etc.).

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

Join to apply for the Senior Security Architect II role at Careem

19 hours ago Be among the first 25 applicants

Join to apply for the Senior Security Architect II role at Careem

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About the Company

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Company

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

We are looking for a senior-level security architect who can help modernise our detection-and-response stack by embedding automation, advanced analytics, and Generative AI. You will design end-to-end architecture, spanning data pipelines, correlation engines, SOAR playbooks, LLM-powered assistants, and autonomous agents to cut analyst toil, accelerate mean-time-to-detect (MTTD) and mean-time-to-respond (MTTR), and raise overall cyber-resilience.

What You'll Do

Strategy & Architecture

• Own the technical roadmap for AI-powered detection & response across SIEM, XDR, etc.
• Map requirements to frameworks such as MITRE ATT&CK / D3FEND, NIST, CIS controls and ISO27001
  
  

• Research, prioritise, and prototype new detections that can be automated at scale, turning complex security data into high-fidelity signals.
  
  

• Design playbooks and agent workflows that auto-triage, contain, and remediate validated threats.
  
  

• Build and tune LLM-based assistants (prompt/chain engineering, RAG, vector search) to summarise alerts, enrich context, and recommend response actions
  
  

• Architect scalable pipelines to ingest, transform, and store multi-petabyte security telemetry for real-time analytics
  
  

• Partner with SOC to codify hunts, deploy behaviour analytics, and oversee major incidents, acting as Tier-3 escalation
  
  

• Ensure AI/automation solutions meet legal, privacy, and audit requirements; define human-in-the-loop guardrails and policy enforcement
  
  

• Champion a culture of automation; coach engineers and analysts on secure coding, ML safety, and threat-informed defence
  
  

• 10+ years in cybersecurity with 5+ years focused on detection engineering, incident response, or SOC automation in large-scale environments.
• Deep understanding of attacker TTPs, network & endpoint telemetry, and log analytics
• Proven experience architecting SOAR or XDR solutions and shipping production-grade automations in Python, Go, or similar.
• Hands-on with cloud platforms (AWS or Azure or GCP) security services
• Strong ML/AI expertise, data science workflow, vector DBs, model fine-tuning; familiarity with GenAI ecosystem (OpenAI, Gemini, Llama, etc.).
• Ability to translate business risk into technical requirements and influence senior stakeholders.
• Excellent communication and mentorship skills
  
  

• Experience deploying agent-based GenAI frameworks that autonomously execute detection–investigation–response loops
• Certifications: CISSP, GIAC (GXPN, GDAT, GCTI), GCPN, or OCSP.
• Familiarity with Infrastructure-as-Code (Terraform, CDK) and DevSecOps pipelines.
• Background in regulatory environments (PCI-DSS, GDPR, HIPAA, UAE NESA, etc.).
  
  

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Technology, Information and Internet and IT Services and IT Consulting

Referrals increase your chances of interviewing at Careem by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As a Technical Program Analyst, you will report to the Manager of Technology Operations and will be responsible for overseeing the systems and tools powering our Global Post-Sales Organization, including Amazon Connect, Salesforce, Slack, and others. We’re looking for an experienced, dynamic, and growth-oriented individual to drive a state-of-the-art agent experience that is rooted in Salesforce and its supporting ecosystem. You're a good fit if you have an interest and aptitude in understanding the business needs deeply and designing thoughtfully for efficiency, the highest quality, and scalability. You think about the customer and agent experience first as you think through solutions and help identify ways to drive improvements.

What You’ll Do:

• Learn about the business needs of the post-sales organization and utilize your deep knowledge of technology to design processes and automation to create the most efficient tool configuration possible
• Participate in the evaluation and selection of technology tools used by the post-sales teams
• Support the members of the management team to accomplish technology goals
• Manage incoming tools/system access and configuration requests
• Triage day-to-day issues that arise for internal and external tools
• Partner with IT and engineering to implement and troubleshoot new processes and workflows

What We’re Looking For:

• 3+ years of experience in a technology operations role or similar experience with contact center operations knowledge
• A deep and ever-improving understanding of Salesforce and the surrounding ecosystem, including 3rd party products
• Strong project management and process improvement skills
• Effectively juggled multiple priorities in a fast-paced, dynamic environment and has a passion for learning new technologies and quickly becoming the resident expert
• Strong communication that partners effectively with different teams to drive results
• Proven experience implementing and improving systems powering customer support
• Preferred Certified Salesforce Administrator/Consultant

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here .

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote

3 weeks ago Be among the first 25 applicants

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• Design, develop, and maintain scalable ETL/ELT pipelines to ingest, transform, and integrate data from various sources
• Implement real-time data streaming and batch processing solutions to support diverse business needs
• Build and optimize data storage solutions, including data lakes, data warehouses, and databases
• Ensure data systems and pipelines are scalable, secure, and performant
• Clean, transform, and prepare raw data into usable formats for analytics and machine learning
• Collaborate with Data Scientists and Analysts to define data requirements and deliver solutions
• Monitor the performance and reliability of data pipelines and systems, implementing improvements where necessary
• Troubleshoot and resolve data-related issues, ensuring minimal downtime
• Implement and enforce data quality checks, validation processes, and monitoring mechanisms
• Collaborate with Data Governance teams to ensure data complies with organizational standards and policies
• Work closely with cross-functional teams, including Data Architects, Analysts, and Business Teams, to understand requirements and deliver data solutions
• Provide technical expertise and guidance on data engineering best practices
• Stay updated on emerging tools, technologies, and industry trends
• Evaluate and recommend technologies to enhance data engineering capabilities
  
  

• Design, develop, and maintain scalable ETL/ELT pipelines to ingest, transform, and integrate data from various sources
• Implement real-time data streaming and batch processing solutions to support diverse business needs
• Build and optimize data storage solutions, including data lakes, data warehouses, and databases
• Ensure data systems and pipelines are scalable, secure, and performant
• Clean, transform, and prepare raw data into usable formats for analytics and machine learning
• Collaborate with Data Scientists and Analysts to define data requirements and deliver solutions
• Monitor the performance and reliability of data pipelines and systems, implementing improvements where necessary
• Troubleshoot and resolve data-related issues, ensuring minimal downtime
• Implement and enforce data quality checks, validation processes, and monitoring mechanisms
• Collaborate with Data Governance teams to ensure data complies with organizational standards and policies
• Work closely with cross-functional teams, including Data Architects, Analysts, and Business Teams, to understand requirements and deliver data solutions
• Provide technical expertise and guidance on data engineering best practices
• Stay updated on emerging tools, technologies, and industry trends
• Evaluate and recommend technologies to enhance data engineering capabilities
  
  

• Bachelor's or Master's degree in Computer Science, Data Engineering, Information Systems, or a related field
• 7 to 8 years of experience as a Data Engineer or in a similar role, with expertise in building and maintaining data pipelines and infrastructure
• Hands-on experience with big data tools, cloud platforms, and data integration techniques
• Expertise in SQL and working with relational and NoSQL databases
• Experience with data orchestration tools (e.g., ODI, SSIS, Apache Airflow, dbt, Prefect)
• Proficiency in programming languages like Python, Java, or Scala
• Familiarity with data processing frameworks (e.g., Apache Spark, Kafka)
• Strong problem-solving and analytical skills
• Excellent communication and collaboration abilities
• Ability to work in a fast-paced, team-oriented environment
  
  

• Competitive salary
• Fuel Card
• Health benefits
• Professional development opportunities
• Inclusive work culture & much more

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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