141 IT Professionals jobs in Pakistan

We are a recruitment company and currently one of our clients, a leading IT Company, is seeking 1 Marketing Manager and 1 Marketing Executive for Karachi. For the Manager position, 5 years of experience is required, and for the Executive, 2 years of experience is a must. An IT/business graduate with excellent communication, interpersonal, and selling skills would be a desirable candidate. Lucrative remuneration plus incentives will be offered.

We are a recruitment company currently assisting one of our clients, a leading IT Company, in hiring for the following positions:

1. Marketing Manager: 5 years of experience required.
2. Marketing Executive: 2 years of experience required.

Location: Karachi, Pakistan

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team as a Network Delivery Manager.

1. Lead our enterprise network function across trading floors, data centers, global campuses, branches, and ATMs, combining deep technical expertise with strategic leadership.
2. Mentor a highly skilled team, manage senior stakeholders, resolve escalations, and drive innovation through automation and process improvement to support network availability, latency, and compliance standards.
3. Work with the Global International Network Engineering team to drive SDWAN transformation projects and lead discussions across Telecom and Cyber platforms.
4. Oversee planning, design, implementation, and lifecycle management of enterprise networks, including routing and switching (Cisco Catalyst, SDA), data center networking (Nexus, VXLAN, VPC, ACI awareness), and SD-WAN (Cisco Viptela).
5. Champion network automation using tools like Ansible, Python, Cisco DNA Center, APIs, etc., and identify opportunities for process optimization and standardization.
6. Determine business requirements and influence solutions toward the future state of infrastructure.
7. Ensure compliance with ITIL processes, regulatory standards, FIM, and internal controls.
8. Manage and develop a team of senior network engineers and project leads across global regions, conducting performance management and fostering ongoing training and certification.
9. Act as the key contact for business-critical escalations impacting financial systems and trading environments, engaging with application teams, security, compliance, and executive stakeholders.
10. Manage relationships and contracts with external vendors and telecom providers.
11. Create knowledge bases and provide reports on business insights regularly.
12. Ensure service resilience, sustainability, and recovery objectives are met.
13. Engage with OEMs like Cisco to drive continuous improvement, enhancements, and strategy development for the network infrastructure.

Join to apply for the Technical Support Associate role at Howmuch .

Overview
Howmuch Pvt Limited is seeking a Technical Support Associate for its Retail and Restaurant Management and POS Solutions, Howmuch ( and Foodnerd (

Major Duties & Responsibilities

• Set up hardware and install and configure software and drivers.
• Maintain and repair technological equipment (e.g. routers) or peripheral devices.
• Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.).
• Perform regular upgrades to ensure systems remain updated.
• Troubleshoot system failures or bugs and provide solutions to restore functionality.
• Arrange maintenance sessions to discover and mend inefficiencies.
• Offer timely technical support and teach users how to utilize computers correctly.
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Protects organization's value by keeping information confidential.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Adhering to company's policies, standards and procedures in the performance of job duties.

Qualifications

• Proven experience as computer technician or similar role.
• Thorough knowledge of computer systems and IT components.
• Good knowledge of internet security and data privacy principles.
• Excellent troubleshooting skills.
• Exceptional organizing and time-management skills.
• Strong verbal and written communication skills are critical.
• Relevant certifications (e.g. CompTIA A+) will be an advantage.
• Experience/Knowledge of Hubspot CRM is a plus.

Key Benefits

• Competitive commission structures that reward your work.
• Bonuses and Commissions.
• Accelerated learning and career growth!

Entry level

Contract

Information Technology

Retail

Company Description

At Badar Energy, we are dedicated to powering a sustainable future. As specialists in cutting-edge solar storage solutions, we provide high-performance batteries and energy storage equipment. Our products are designed to meet the growing demand for efficient, eco-friendly energy systems. Join us to be part of a team that is committed to innovative and sustainable energy solutions.

Role Description

This is a full-time, on-site role located in Karāchi for a Technical Support Engineer. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and offering analytical solutions. Additionally, they will handle customer support and ensure excellent customer service though call, email, and visits. Day-to-day tasks include diagnosing and resolving technical problems, assisting customers with technical inquiries, and maintaining detailed records of customer interactions.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or a related field
Knowledge of solar energy systems and storage solutions is a must
Technical Support and Troubleshooting skills
Strong Analytical Skills
Experience in Customer Support and Customer Service
Excellent problem-solving abilities
Effective communication and interpersonal skills
Ability to work well in a team and independently
Ability to handle customer queries on calls, emails, and visits.

Apply Now:
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We are a bunch of humans working in Xumerz Inc towards a common goal. Our usual mornings start with welcoming our team-members with handshakes and ice breakers. However, when it comes to work, we are one professional team dedicated to our tasks and trained for high performance.

We are a product-based company (we own products, not just projects) established in 1995; hence, growth and performance-oriented. Some of our team members have been with us for almost 2 decades now. Headquartered in Seattle, USA, we have our offshore offices in Canada, Peshawar, and Lahore.

If you think you have a good command of English and are willing to learn and grow, either apply online or call me at 0312-933-1121.

Core Requirements:

• Excellent verbal communication skills in the English language.
• Establish a friendly and good working relationship with customers.
• Highly responsible, dependable, and with high attendance.
• Fast learner.
• Able to work till late hours; 4:00 PM till 1:00 AM (night) to be precise.
• Proactive attitude and ability to work under stress.
• Team up with software developers to gain knowledge of new software versions and/or bug reporting.

Other Responsibilities:

• Provide IT technical support remotely and log call details.
• Remote software installation and troubleshooting.
• Working knowledge of remote support.
• Computer Science or IT (related) background.
• Basic to intermediate knowledge of SQL Server troubleshooting/installation.
• Support the roll-out of new applications.
• Respond within agreed time limits to call-outs.

Information Technology and Services - Peshawar, Pakistan

In 1995, a technologist teamed up with a group of entrepreneurs to help businesses migrate to the then latest 32-bit technology; today, the same technologist and the same group of entrepreneurs continue their services and help businesses migrate to the latest technologies.

We’re building a future where every student can move through their education with clarity, confidence, and purpose. Our platform transforms the student experience, giving them the tools they need to make the right decisions about their degree plans, track their journey, and build an education and career path that’s truly worth it.

Stellic is a fast-growing startup backed by leading social impact investors, partnering with top institutions like Cornell, Columbia, UVA, and Ohio State to support over 1 million students across 7 countries. As we scale to serve more universities worldwide, we remain deeply committed to this mission, driven by our values, and committed to building a high-performance team that’s here to make a lasting difference on both students’ lives and higher education.

As the Technical Support Engineer, you will be an integral member of our Support organization, responsible for delivering top-notch technical support to our customers. You will handle incoming support tickets, ensure timely and high-quality responses, and collaborate closely with our Engineering team to resolve bugs and address urgent customer escalations. Within your first year, you will develop deep product expertise, becoming a trusted technical advisor that even Product Managers turn to for insight on platform functionality.

As a Technical Support Engineer, you will:

• Serve as a founding member of the Support team, playing a key role in training and mentoring future support staff
• Manage and respond to 200 support tickets monthly while maintaining a +95% CSAT rate
• Provide high-quality technical support with initial response times under 12 hours and resolution within 3 business days for 90% of tickets
• Independently diagnose and resolve 70% common issues without escalation
• Partner with Technical Writers to maintain a comprehensive knowledge base for faster issue resolution
• Monitor customer support trends and identify areas for improvement
• Work closely with Engineering to effectively escalate and resolve bugs or urgent technical issues
• Foster and maintain a customer-centric culture within the support team and broader organization

You are a great fit for the role if you have the following skills and experiences:

• Customer service experience (5+ years preferred)
• You are a learner with a desire to ask questions and dig into learning complex technology
• Have a passion for serving students and Higher Education
• Experience with education technology or student information systems or similar SaaS customer support with B2B with a strong set of diagnosing and/or nesting logic
• Experience using support ticketing systems like Intercom, Freshdesk, or Zendesk
• Strong troubleshooting and analytical abilities
• Ability to manage multiple priorities
• Ability to multi-task and autonomously prioritization
• Strong cross-functional expertise engaging with engineering, customer success, and product management team

• Be part of a customer-centric team that is addressing the core issues in higher education via an expandable platform that is overwhelming loved by students and valued by administrators
• Work alongside passionate, brilliant minds from leading companies like Splunk, Epic, Calm, Microsoft, IBM, Careem, Marketo, and Lattice.
• The opportunity to join at the ground level of a promising and developing organization, and build/lead a team critically responsible for its growth
• Be part of a culture where ownership, new ideas, and creativity is celebrated
• Generous stock options in a Series A stage startup
• Comprehensive health insurance to keep you and your family covered.
• Flexible hybrid work model focused on impact and execution.
• Annual international retreats in some of the most beautiful cities & towns

Stellic is an Equal Opportunity Employer

Our company values diversity and believes diverse teams make innovation possible. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.

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Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the role:

The Technical Support Engineer - Tracking and Telematics role is a Subject Matter Expert that manages, tracks, diagnoses, and troubleshoots the cases in Technical Support. They also train, educate, assist, and guide other employees within Support and across the company. An important aspect is to identify and alert the necessary stakeholders on larger issues and trends and understand the magnitude and scope of the problems before working with the Technical Lead.

• Communicate with customers about reported issues, escalated cases, and urgent inquiries to minimize customer churn
• Utilize tools developed by the engineering team to modify user/vehicle data for resolving support issues
• Perform data analysis to assess the impact and prevalence of issues using analytics tools like Grafana, DataDog, Redash, AWS Cloudwatch, and Pendo
• Determine how to resolve support issues by identifying changes needed in data, hardware, or processes, and applying them with minimal user disruption
• Determine root causes of errors/bugs using available data and tools, and report them to the Technical Leads
• Exceed customer expectations in terms of quality, timeliness, documentation, resolution, and overall customer experience
• In-depth knowledge of Motive products and features, with expertise in navigating the Motive Front End Dashboard and Backend Console
• Build trusting relationships with customers through open and interactive communication over the phone, chat, and emails
• Provide constructive feedback and write Knowledge-base articles to share knowledge and support other team members

• 2-3 years of experience in Customer Support, Technical Support, or Software Development, preferably in customer-facing roles
• Bachelor's Degree in Computer Science/Engineering (Software, Electrical, Electronics) or equivalent practical experience
• Understanding of RESTful APIs, SQL, Developer Knowledge, and OAuth 2.0.
• Intermediate-level expertise in any programming language (e.g., Python, C++, C#, Ruby)
• Familiarity with the software development process and understanding of tools for SAAS-based products
• Proficient technical skills for analyzing crucial data points and ability to perform in-depth root cause analysis
• Familiarity with hardware and firmware level troubleshooting
• Share knowledge and mentor technical support engineers to foster a collaborative and high-performing team environment
• Excellent written and verbal communication skills
• Flexibility to participate in on-call rotation

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here .

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote

Contegris is a leading SaaS company dedicated to delivering Technology Solutions for a Delightful Customer Experience. Since 2012, we've been empowering over 300 enterprise clients across 20+ industries with our smart and scalable solutions. Our product suite includes an Omni-Channel Contact Center Platform (Intellicon), Helpdesk, Sales CRM, Unified Communication, WhatsApp Business API, and AI-powered self-service tools. With innovation at the core, we strive to enhance how businesses connect with their customers.

This role is responsible for ensuring a Delightful Pre & Post-Implementation Customer Experience that aligns with our business strategy and SLA Commitment. Moreover this role is responsible for establishing the NOC and managing efficient Network & System Operations with proactive handling.

• Team Building: Build a team of A Players with right potential and talents to achieve the organizational objectives and create the strategy for successful NOC and Technical Support Operations
• Training and Development: Continuously train and coach the team to achieve their Key Performance Indicators and keep them motivated
• Leadership and Performance Management: Keep a close eye on the Support Operations and ensure Quality Assurance and performance goals are met according to the plan. Do performance appraisal of your team on Quarterly basis
• Team Culture: Create and maintain a performance oriented culture within the team by creating positive competition and open learning environment
• Process: Create, implement and streamline processes related to successful operations of a diverse technical support and network operations function. Implement ITIL framework in the CNOC department.
• Customer Experience: Transformation of the customer experience by providing proactive, professional and friendly support operations to the customers
• Customer Empowerment: Engage with the customer during Go-Live Support period, ensure they are properly trained and empowered to get full benefit of Contegris products and solutions
• Customer Relationship: Be the first level of escalation for the customer, Handle support escalations and get them resolved on priority
• Collaboration: Partner with Development and Leadership team to help resolve Customer Queries which need special attention and share valuable suggestions for improvement. Collaborate with Deployment team for smooth and efficient onboarding of the customer.
• CSAT & NPS Surveys: Actively conduct the CAST and NPS Surveys and suggest corrective action to the leadership.
• Reporting & Analysis: Analyze support operations for the required KPIs, do continuous performance management and present the analytical reports to the leadership on weekly, monthly, quarterly and yearly basis.
• Information Security: Understand and Implement Contegris ISMS policy across the functions

• Education: MS/BS in IT/CS or Equivalent
• Experience: Minimum 4~5 years experience working with BPO/SAAS Company in the Implementation, Lead Support Engineer role with management responsibilities
• Leadership skills
• Ability to work under extreme pressure without losing cool
• Ability to handle multiple things going on simultaneously
• Team Management as a successful coach
• Handle Technical Support Operations
• Handle NOC Operations
• Handle Contact Center Operations
• Strong Reporting & Analytical ability