3 Insurance Specialist jobs in Pakistan
Quality Assurance Specialist For Auto Insurance
Posted 13 days ago
Job Viewed
Job Description
Listening to recordings and providing feedback based on call interactions. Previous call center experience is required.
We are seeking dedicated and hardworking employees who can work independently and meet their goals within specified timeframes.
Job Specification- Minimum 1 year of call center experience, preferably in an auto insurance project.
- Excellent verbal and written communication skills.
- Strong writing skills.
- Self-motivated and target-oriented.
- Basic knowledge of the US market and call center industry.
- Willing to work night shifts.
Location: Information Technology and Services, Rawalpindi, Pakistan
#J-18808-LjbffrQuality Assurance Specialist For Auto Insurance
Posted 25 days ago
Job Viewed
Job Description
We are seeking dedicated and hardworking employees who can work independently and meet their goals within specified timeframes.
Job Specification
Minimum 1 year of call center experience, preferably in an auto insurance project.
Excellent verbal and written communication skills.
Strong writing skills.
Self-motivated and target-oriented.
Basic knowledge of the US market and call center industry.
Willing to work night shifts.
Location: Information Technology and Services, Rawalpindi, Pakistan
#J-18808-Ljbffr
Customer Success Specialist (Medical Billing & Insurance Claims)
Posted 1 day ago
Job Viewed
Job Description
Position: Customer Success Specialist
Location: (Onsite – Karachi)
Employment Type: Full-time
We are seeking a Customer Success Specialist with experience in medical billing and insurance claims to ensure seamless communication and support for our US-based clients. The role involves building strong relationships with healthcare providers, resolving billing/claims issues, and ensuring client satisfaction through proactive account management.
Key ResponsibilitiesServe as the main point of contact for US healthcare clients regarding billing and insurance claim matters.
Onboard new clients, explain processes, and provide training on billing/claims workflows.
Manage client accounts by ensuring accurate submission and follow-up of insurance claims.
Proactively monitor claim statuses, identify denials, and coordinate resolutions.
Conduct regular check-ins with clients to address concerns and maintain satisfaction.
Collaborate with internal billing, operations, and technical teams to resolve client issues.
Track and report key performance metrics (claims processed, resolution rates, client satisfaction).
Escalate complex issues while ensuring timely updates to clients.
Bachelor’s degree in Business, Healthcare Administration, or related field (preferred).
1–3 years of experience in medical billing, insurance claims, or US healthcare customer support .
Strong knowledge of US healthcare insurance processes (EOBs, denials, AR follow-up, etc.) .
Excellent communication skills with ability to speak fluently in English with a clear US accent (mandatory) .
Strong problem-solving and client-handling skills.
Ability to multitask and manage multiple client accounts effectively.
Familiarity with billing software, EHR/EMR systems, and CRM tools is a plus.
Competitive salary package with performance-based incentives.
Opportunity to work with a growing healthcare solutions company.
Professional training in US medical billing and claims management.
Supportive and collaborative work environment.
(Add perks: e.g., health insurance, remote flexibility, career growth opportunities).
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