460 Inbound Calls jobs in Pakistan

Customer Care Representative (Inbound Calls)

Lahore, Punjab Transworld

Posted 13 days ago

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Job Description

Customer Care Representative (Inbound Calls)

Are you a motivated individual eager to develop and accelerate your career in customer care? Transworld is looking for a Customer Care Representative (Inbound Calls) to join our team at our Phase 5 D.H.A, Lahore.

What You'll Be Doing:
• Act as a liaison between the company and its customers.
• Take ownership for effectively solving customer issues, complaints, and inquiries.
• Keep customer satisfaction at the core of every decision and behavior.
• Provide support on CX operations and cross-functional coordination within the company.

What you ideally bring with you:
• Very good oral and written communication skills, being friendly and empathetic.
• Help to define and exemplify the extraordinary customer experience we pride ourselves on.
• Comfortable answering questions about our products or placing an order.
• Strong attention to detail and a solid grasp of customer care policies and best practices.
• Be one of the first interactions our customers will experience with us – so being friendly and helpful is a must.
• Possess a courteous and professional phone manner.
• Listen to customers effectively to demonstrate understanding and care.

Nice to have:
Prior Customer Service experience in a call-center environment.

Why work with us?
At Transworld, we’re always on the lookout for driven, talented, and passionate candidates to join our diverse workplace. In return, we offer a challenging and dynamic environment where you can grow and develop your career with the right support, every step of the way. Our employees are at the heart of our business, and we believe that empowered, happy, and fulfilled Heroes are key to our success.

Our Office Timing:
• 8 Hours Inbound Routine/Roster Shifts

We’re looking forward to your application!

Job Specification
  • We value "Becoming Better Together," so we're looking for a team player who is willing to help others and has strong interpersonal skills who can adapt to changes quickly.
  • Exemplary verbal and written communication skills.
  • Must be comfortable learning new technology, extremely organized, and detail-oriented.
  • Must be a self-starter who is ready, willing, and able to own and prioritize multiple tasks.
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Customer Care Representative (Inbound Calls)

Lahore, Punjab Transworld

Posted 10 days ago

Job Viewed

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Job Description

Customer Care Representative (Inbound Calls)

Are you a motivated individual eager to develop and accelerate your career in customer care? Transworld is looking for a Customer Care Representative (Inbound Calls) to join our team at our Phase 5 D.H.A, Lahore. What You'll Be Doing: • Act as a liaison between the company and its customers. • Take ownership for effectively solving customer issues, complaints, and inquiries. • Keep customer satisfaction at the core of every decision and behavior. • Provide support on CX operations and cross-functional coordination within the company. What you ideally bring with you: • Very good oral and written communication skills, being friendly and empathetic. • Help to define and exemplify the extraordinary customer experience we pride ourselves on. • Comfortable answering questions about our products or placing an order. • Strong attention to detail and a solid grasp of customer care policies and best practices. • Be one of the first interactions our customers will experience with us – so being friendly and helpful is a must. • Possess a courteous and professional phone manner. • Listen to customers effectively to demonstrate understanding and care. Nice to have: Prior Customer Service experience in a call-center environment. Why work with us? At Transworld, we’re always on the lookout for driven, talented, and passionate candidates to join our diverse workplace. In return, we offer a challenging and dynamic environment where you can grow and develop your career with the right support, every step of the way. Our employees are at the heart of our business, and we believe that empowered, happy, and fulfilled Heroes are key to our success. Our Office Timing: • 8 Hours Inbound Routine/Roster Shifts We’re looking forward to your application! Job Specification

We value "Becoming Better Together," so we're looking for a team player who is willing to help others and has strong interpersonal skills who can adapt to changes quickly. Exemplary verbal and written communication skills. Must be comfortable learning new technology, extremely organized, and detail-oriented. Must be a self-starter who is ready, willing, and able to own and prioritize multiple tasks.

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Inbound Customer Service Representative

Islamabad, Islamabad Paragon Solutions

Posted 11 days ago

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Job Description

Paragon Solution is a call center providing professional call center services to foreign clients and their customers worldwide, including the United Kingdom, Australia, and the USA. Established over 8 years ago, our company continues to grow and attract new clients. Due to recent expansion, we are looking for new staff to join our team!

About the role:

This is a fast-paced position with high-volume call levels. You should be able to use a computer, solve problems, multitask, provide excellent customer service, and meet Key Performance Indicators.

Benefits and perks:
  • Friendly, safe, and supportive work environment
  • Inbound Campaign (no cold calls)
  • Ongoing training and coaching
  • Attendance, QA, Fuel allowances, and overtime bonuses
  • Rewards
  • No discrimination
Job Duties:
  • Record and update customer information in the database
  • Engage with clients professionally and listen actively to their concerns
  • Provide support and solutions according to company policies
  • Perform other duties as assigned
Job Details:

Type: Full-time

Salary: Rs55,000.00 - Rs75,000.00 per month

Job Specification

Requirements:

  • Friendly and professional phone manner, basic technical and writing skills, and ability to learn industry-specific databases
  • At least 1-2 years of experience in a customer-facing role
  • Excellent written and verbal communication skills
  • Strong time management and prioritization skills
  • Quick learner with adaptability and value addition skills
  • Optional: Include a cover letter and current resume. In your cover letter, explain how your skills match the role requirements

Location: Telecommunications, Rawalpindi, Pakistan

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Customer Service Representative (Sales)

Islamabad, Islamabad Practice Perfect Solutions and Services

Posted 13 days ago

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Job Description

Practice Perfect Solutions and Services, Pakistan

Noah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.

Position: Call Center Agent (Sales)

Shift: Night (6 PM - 3 AM)

Salary: PKR 30,000 + 5000 Bonus + Comission on Sales

Requirements:

Prior experience in call centers (a plus but not mandatory)

Must be available for night shift

If you’re ready to grow with us, send your CV!

Job Types: Full-time, Contract, Fresher

Job Specification

Computer Skills:

Proficiency in using CRM software, Microsoft Office (Word, Excel, etc.), and email platforms.

Ability to manage data entry, update customer records, and handle online communication tools (chat, video calls).

Ability to Commute:

Flexibility in travel and reliable means of commuting.

Punctuality and time management for in-office or client visits if necessary.

Communication Skills:

Strong verbal and written communication to effectively engage with clients and colleagues.

Active listening to understand and address customer concerns or queries.

Persuasion and negotiation abilities for sales conversions.

Fluent English to interact with international clients, handle inquiries, and explain products/services.

Clear pronunciation, tone adjustment, and confident speaking for better customer engagement.

Outsourcing/Offshoring - Rawalpindi, Pakistan

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Inbound Customer Service Representative

Lahore, Punjab Ibex Dynamics

Posted 19 days ago

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Job Description

Inbound Customer Service Representative
Ibex Dynamics, Pakistan

New job vacancy for CSR (Customer Sales Representative) available for experienced and newly graduated and intermediate youth.

Flexible hours for both girls and boys.

Morning and evening timings are available:

MORNING TIMING: 10:30 AM TO 7 PM
EVENING TIMING: 3 PM TO 11 PM
NIGHT TIMING: 8 PM TO 4 AM

Job Specification

Requirements:

  1. Candidate must have completed matriculation and intermediate.
  2. Graduates and master's candidates with good experience will also be preferred.
  3. Candidates with 1 year of experience in customer care services will be highly recommended.
  4. Candidate must know how to handle clients on calls or through text messages.
  5. Candidates with 1 year of call center experience will also be recommended.
  6. Candidate must have good teamwork ability to manage different tasks assigned by the team leader or team head.
  7. Candidate must be proficient in linguistic skills, with English being the preferred language.
  8. Candidate must maintain a good attitude with co-workers.
  9. Candidate must have a good sense of humor to understand market dynamics.
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Inbound Customer Service Representative

Islamabad, Islamabad Paragon Solutions

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Paragon Solution is a call center providing professional call center services to foreign clients and their customers worldwide, including the United Kingdom, Australia, and the USA. Established over 8 years ago, our company continues to grow and attract new clients. Due to recent expansion, we are looking for new staff to join our team!

About the role: This is a fast-paced position with high-volume call levels. You should be able to use a computer, solve problems, multitask, provide excellent customer service, and meet Key Performance Indicators.

Benefits and perks:

Friendly, safe, and supportive work environment

Inbound Campaign (no cold calls)

Ongoing training and coaching

Attendance, QA, Fuel allowances, and overtime bonuses

Rewards

No discrimination

Job Duties:

Record and update customer information in the database

Engage with clients professionally and listen actively to their concerns

Provide support and solutions according to company policies

Perform other duties as assigned

Job Details: Type: Full-time

Salary: Rs55,000.00 - Rs75,000.00 per month

Job Specification Requirements:

Friendly and professional phone manner, basic technical and writing skills, and ability to learn industry-specific databases

At least 1-2 years of experience in a customer-facing role

Excellent written and verbal communication skills

Strong time management and prioritization skills

Quick learner with adaptability and value addition skills

Optional: Include a cover letter and current resume. In your cover letter, explain how your skills match the role requirements

Location: Telecommunications, Rawalpindi, Pakistan

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Customer Service Representative (Sales)

Islamabad, Islamabad Practice Perfect Solutions and Services

Posted 25 days ago

Job Viewed

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Job Description

Practice Perfect Solutions and Services, Pakistan Noah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign. Position: Call Center Agent (Sales) Shift: Night (6 PM - 3 AM) Salary: PKR 30,000 + 5000 Bonus + Comission on Sales Requirements: Prior experience in call centers (a plus but not mandatory) Must be available for night shift If you’re ready to grow with us, send your CV! Job Types: Full-time, Contract, Fresher Job Specification

Computer Skills: Proficiency in using CRM software, Microsoft Office (Word, Excel, etc.), and email platforms. Ability to manage data entry, update customer records, and handle online communication tools (chat, video calls). Ability to Commute: Flexibility in travel and reliable means of commuting. Punctuality and time management for in-office or client visits if necessary. Communication Skills: Strong verbal and written communication to effectively engage with clients and colleagues. Active listening to understand and address customer concerns or queries. Persuasion and negotiation abilities for sales conversions. Fluent English to interact with international clients, handle inquiries, and explain products/services. Clear pronunciation, tone adjustment, and confident speaking for better customer engagement. Outsourcing/Offshoring - Rawalpindi, Pakistan

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Inbound Customer Service Representative

Lahore, Punjab Ibex Dynamics

Posted 25 days ago

Job Viewed

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Job Description

Inbound Customer Service Representative Ibex Dynamics, Pakistan

New job vacancy for CSR (Customer Sales Representative) available for experienced and newly graduated and intermediate youth.

Flexible hours for both girls and boys.

Morning and evening timings are available:

MORNING TIMING:

10:30 AM TO 7 PM EVENING TIMING:

3 PM TO 11 PM NIGHT TIMING:

8 PM TO 4 AM

Job Specification

Requirements:

Candidate must have completed matriculation and intermediate. Graduates and master's candidates with good experience will also be preferred. Candidates with 1 year of experience in customer care services will be highly recommended. Candidate must know how to handle clients on calls or through text messages. Candidates with 1 year of call center experience will also be recommended. Candidate must have good teamwork ability to manage different tasks assigned by the team leader or team head. Candidate must be proficient in linguistic skills, with English being the preferred language. Candidate must maintain a good attitude with co-workers. Candidate must have a good sense of humor to understand market dynamics.

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Sales & Customer Service Representative

Lahore, Punjab PromoGen

Posted 4 days ago

Job Viewed

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Job Description

We are on the look out for a Sales & Customer Service Representative (Virtual Assistant) who can confidently handle sales and support calls for a growing 'Car Detailing Business' in San Diego. If you're a strong communicator with a knack for customer service, basic car knowledge, and CRM experience ,this one is for you!

What You Will Do:

  • Answer inbound customer inquiries via calls and text messages
  • Provide accurate service details, quotes, and assist with appointment bookings
  • Understand vehicle types to determine pricing based on car size
  • Use CRM tools to log, track, and manage leads and customer interactions
  • Follow up with customers post-service to collect feedback and ensure satisfaction
  • Represent the brand professionally and reliably during all customer interactions

What Were Looking For:

  • Proven experience in customer service and/or phone-based sales
  • Fluent in English with excellent verbal and written communication skills
  • Basic understanding of car types (sedans, SUVs, trucks, etc.) and how they impact pricing
  • Familiarity with CRM systems (e.g., HubSpot, Zoho, Salesforce, or similar)
  • Highly dependable and responsive
  • Able to multitask and handle multiple inquiries with a positive, problem-solving attitude

Working Hours:

Part-time |12:00 a.m. 5:00 a.m. (San Diego time) |Monday- Friday

Salary Range: PKR 50,000 - 70,000/month

Apply now and let's get rolling!

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Customer Service Representative (US Healthcare)

Sindh, Sindh Cognizance Solutions Pvt Ltd.

Posted today

Job Viewed

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Job Description

Customer Service Representative (US Healthcare)

Direct message the job poster from Cognizance Solutions Pvt Ltd.

We are looking for a vital and professionally sound Customer Care Representative for our international client (US-based). This role is similar to a front desk officer in the healthcare sector based in the USA.

What we are looking for:

  • Collaborative mindset with sound professionalism.
  • Customer service focus.
  • Ability to communicate technical information simply.

Experience is preferred.

Job requirements:

  • O-A levels or Fresh graduates, or those with a graduation degree.
  • Proficiency in MS Office (particularly MS Excel and MS Word).
  • Good written and spoken English communication skills with a neutral accent.
  • Market-competitive salary.
  • Attendance allowance.
  • Gym fee reimbursement.
  • Work five days a week (Saturday-Sunday off).
  • Annual bonus.
  • Free pick-up and drop-off service.
  • Free meals.
Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at Cognizance Solutions Pvt Ltd. by 2x.

Get notified about new Customer Service Representative jobs in Karāchi, Sindh, Pakistan .

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