60 Hospitality jobs in Rawalpindi

Customer Service Representative

Rawalpindi, Punjab iMart Stencils

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Job Description

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative (CSR). This opportunity is ideal for individuals looking to gain valuable experience in customer service and make a positive impact within a dynamic work environment.

Responsibilities:

  • Customer Interaction:
  • Engage with customers through various channels, including phone, email, and chat to verify about their orders and information.
  • Address customer inquiries, concerns, and provide information about products or services.
  • Problem Resolution:
  • Assist in resolving customer issues and complaints in a timely and efficient manner.
  • Collaborate with team members to find effective solutions.
  • Documentation:
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Prepare reports summarising customer feedback and common concerns.
  • Product/Service Knowledge:
  • Acquire a comprehensive understanding of our products or services to effectively assist customers.
  • Team Collaboration:
  • Collaborate with team members to ensure a consistent and positive customer experience.
  • Share insights and feedback to contribute to continuous improvement.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Call center experience is preferred .
  • Strong problem-solving abilities.
  • Ability to work collaboratively in a team-oriented environment.
  • Basic computer skills and proficiency in MS Office applications.

Requirements:

  • Currently enrolled in a relevant academic program
  • Eagerness to learn and contribute to a positive customer experience.

How to Apply:

Interested candidates are encouraged to submit their resume and a brief cover letter detailing their interest and suitability for the position. Please email your application to

Note

  • Only shortlisted candidates will be contacted for further consideration.

Job Type: Full-time

Pay: Rs20, Rs30,000.00 per month

Work Location: In person

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Customer Service Representative

Rawalpindi, Punjab AstraMedic Solutions

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Job Description

Join our growing team at AstraMedic Solutions – a leading healthcare and digital services company

Position: Customer Service Representative (Remote - Female Only)

Working Hours: 2:00 PM – 10:00 PM (Mon–Sat)

Job Type: Full-Time | Work from Home

Responsibilities

  • Handle client inquiries via WhatsApp, Calls, and Social Media

  • Follow up with leads & manage client relationships

  • Coordinate with internal teams to resolve queries

  • Maintain records using CRM and project tools

Requirements

  • Excellent communication skills (Urdu & English)

  • Prior CSR or sales experience (minimum 1-2 years preferred)

  • Own laptop/PC and stable internet connection

  • Confident, responsible & able to work independently

Compensation

  • Basic Salary: PKR 10,000 – 30,000 (based on skills & experience)

*Plus Performance-Based Sales Incentives & Bonuses

Job Type: Full-time

Pay: Rs10, Rs20,000.00 per month

Work Location: Remote

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Customer Service Representative

Rawalpindi, Punjab Tele Boots

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Job Description

We're hiring an on-site Customer Service Rep / Cold Caller. You'll work on different projects with different scripts, plus some admin and operational tasks.

Location : safri 1 bahria town rawalpindi

Email :

Requirements:

  • Strong English (must)
  • Cold calling/CSR experience
  • Confident, energetic, and reliable

Details:

  • Location: (Insert City/Office Address)
  • Schedule: Monday–Saturday
  • Salary: 35,000 PKR basic + bonuses
  • Every closing = bonus (earn up to 90,000 PKR with energy and willpower)

Job Type: Full-time

Pay: From Rs35,000.00 per month

Education:

  • Intermediate (Required)

Location:

  • Rawalpindi (Required)

Work Location: In person

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Customer Service Representative

Rawalpindi, Punjab Shark Technologies 2.0

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Job Description

Shark Technologies, a US based call center located in Bahria Town, Rawalpindi is actively hiring motivated individuals to join our dynamic International Sales team. If you're confident and have exceptional English communication skills, we want to hear from you

Key Responsibilities:

  • Lead Generation and Qualification: Identifying and qualifying potential customers by cold calling.
  • Customer Analysis: Understanding customer needs and tailoring solutions to address them.
  • Product Knowledge: Possessing in-depth knowledge of the specific product or services offered and communicate effectively.
  • Empathy and Negotiation: Promoting company services in a persuasive and professional manner
  • Rapport Building: Addressing customer concerns and answering questions effectively
  • Sales Targets: Achieving KPI's set on a daily, weekly, and monthly basis

What We're Looking For:

  • Excellent spoken English communication skills
  • Can work a night shift (US hours)
  • Eager to learn with a positive, goal-driven mindset
  • Ability to work under pressure and stay consistent

What We Offer:

  • Competitive basic salary
  • Lucrative performance-based bonuses
  • Growth opportunities and internal promotions
  • A supportive and growth-focused work culture

Who Can Apply:

Fresh graduates and experienced agents looking for a career in sales with growth.

*Females are encouraged to apply

Job Type: Full-time

Work Location: In person

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Customer Service Representative

Rawalpindi, Punjab Mindstorm Communication

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Job Description

Customer Services Representative Jobs, Rawalpindi

Eager to enter the Marketing world? Become the voice of Prime BPO 5, a leading name in Pakistan's telemarketing

We're looking for dynamic individuals to join our team as Customer Engagement Specialists. This is your chance to secure a high-paying job with growth opportunities in the vibrant call center industry.

**Key Responsibilities

Engage with customers, understand their needs, provide effective solutions and exceptional services.

Meet daily and weekly goals with the support of an energetic team.

Use excellent verbal and written skills to ensure customer satisfaction.

**Who Can Apply?

People with No Experience

No worries Fresh Graduates are welcome Comprehensive training will be provided.

Required Qualification: BS of 4 years (in any field)

Strong English speaking and writing abilities.

Availability for night shifts is a must.

Applicants must not be students or currently employed elsewhere.

For experienced Individuals (Call Center):

Min experience required is of 6 months in US based call center(any campaign)

No education criteria

For Sales Closing (Call Center):

Min experience of 1-2 years are required on closing

**Why Join Prime BPO 5?

Earn a high salary with an attractive commission structure.

Access opportunities for internal promotions and career development.

Enjoy recognition, performance-based incentives, and a supportive culture.

**Location

2nd Floor Kamran Javed Plaza, Above Askari Bank, near Khwaja Corporation Chowk, Adiala Road, Rawalpindi, Punjab, Pakistan.

How to Apply?

*Send your CV/Resume via WhatsApp to

Job Type: Full-time

Pay: Rs60, Rs150,000.00 per month

Work Location: In person

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Customer Service Representative

Rawalpindi, Punjab Angular quantum

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Job Description

AMG Technologies,a part of Amigos Group, is looking for "Customer Service Representative" to join our dynamic team If you have strong communication skills, a customer-first approach, and a passion for problem-solving, this role is for you.

What You'll Do:

  • Assist customers with inquiries, providing accurate and timely responses.
  • Handle customer concerns professionally, ensuring a high level of satisfaction.
  • Collaborate with internal teams to resolve issues efficiently.

What We're Looking For:

  • Minimum 1-2 years of experience in a UK/US-based customer service role or BPO sector (preferred).
  • _ Strong interpersonal and communication skills (British,US accent is a must required)._
  • Ability to multitask, manage time effectively, and meet performance targets.
  • A problem-solving mindset with a proactive approach to customer needs.

What We Offer:

Salary:PKR 80,000 – 120,000/- (based on experience)

Perks: Bonuses on successful conversion

Timing: 6pm to 4am

_ Bahria Town Phase 7_

Job Type: Full-time

Pay: Rs80, Rs120,000.00 per month

Work Location: In person

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Customer Service Representative

Rawalpindi, Punjab TRENDZ bpo

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Job Description

Job Title: Experienced Medicare Verifier – Office-Based

Job Type:

Full-Time | Office-Based

Job Overview:

We are looking for a highly experienced Medicare Verifier to join our growing telemarketing team. The ideal candidate will have prior experience in Medicare sales verification, excellent communication skills, and a strong understanding of compliance standards. This is a great opportunity for someone who wants to build a stable career in a professional office environment.

Key Responsibilities:

  • Verify Medicare sales made by agents to ensure accuracy and compliance.
  • Confirm customer details, eligibility, and consent through recorded verification calls.
  • Maintain accurate records of verified and unverified sales.
  • Coordinate with the sales and quality assurance teams to resolve discrepancies.
  • Follow company policies and U.S. Medicare compliance guidelines.
  • Prepare and submit daily verification reports to management.

Requirements:

  • Minimum 1 year of experience in Medicare verification (U.S. campaign preferred).
  • Excellent verbal communication and listening skills in English.
  • Strong understanding of Medicare policies and telesales procedures.
  • Ability to handle pressure and meet daily targets.
  • Exceptional attention to detail and professional attitude.
  • Punctual, organized, and team-oriented mindset.

What We Offer:

  • Attractive salary package based on experience.
  • Performance bonuses and monthly incentives.
  • A professional, supportive, and growth-focused work environment.
  • Career advancement opportunities within the company.

Contact Information:

Phone:

Email:

Office Location:

224-B, Crown Plaza, Commercial Market Road, B-Block, Satellite Town, Rawalpindi, 46000

Job Type: Full-time

Pay: Rs80, Rs200,000.00 per month

Work Location: In person

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Customer Service Representative

Rawalpindi, Punjab THE CP TECH INTERNATIONAL L.T.D

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Job Description

Customer Service Representative (CSR)

Company: CP Tech International

Location: Office-based

Timings: 8:00 PM – 12:00 AM (UK Shift)

Break: 1 Hour Break Included

Job Overview:

We are seeking a Customer Service Representative (CSR) to handle customer inquiries, resolve issues, and ensure an exceptional service experience. The ideal candidate should have a polite, professional attitude and strong communication skills.

Key Responsibilities:

· Answer incoming customer calls and messages.

· Provide information regarding products, services, and orders.

· Resolve complaints efficiently with empathy and professionalism.

· Keep accurate records of customer interactions and follow-ups.

· Collaborate with other departments to ensure smooth customer support.

Requirements:

· Excellent spoken and written English.

· Strong listening and problem-solving skills.

· Prior experience in a customer service or call center role preferred.

· Basic computer literacy (CRM or ticketing system knowledge is a plus).

· Must be comfortable working in UK shift hours.

Perks & Benefits:

· Salary: Starting from PKR 50,000 (Performance-based growth).

· Monthly incentives and bonuses.

· Tea Break & Refreshment items provided.

· Supportive environment with training and skill development.

Contact Details:

Job Type: Full-time

Pay: Rs40, Rs50,000.00 per month

Work Location: In person

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Customer Service Excellence

Rawalpindi, Punjab MM Communication

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Job Description

""WE ARE HIRING FOR DAY SHIFT Call Centre Read Full ADD"""

5 working days in a week

Basic Salary is 28,000/- and 2,000 IS Punctuality allowance total 30,000 and performance base bonuses as well you can earn up-to 50,000/- its not sale base or target base Job. We are service provider call center. English is also not important you don't need a professional English normal English also considered and we also provide training to new hires and as we are working on UK Based Project so you can also speak in your own language as per client requirements

No Experience Needed Freshers are Encouraged to apply

Apply now prefer to drop your cv on the given number

NOTE: People who are interested and can manage to come to Bahria town phase 7 Rawalpindi only those people contact me Once again i am mentioning its not the sale Job salary is Fix so don't ask again and again is this the sale or the target base Job

Job Type: Full-time

Pay: Rs28, Rs30,000.00 per month

Work Location: In person

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Customer Service Representative

Rawalpindi, Punjab Mablay Beauty Pvt Ltd.

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Job Description

Join the VINCÉ Team—Be the Voice of Our Brand

We're looking for a dedicated and empathetic "Customer Service Representative" who can handle customer inquiries with professionalism, care, and efficiency. You'll be the first point of contact—ensuring every interaction leaves a positive, lasting impression.

Below are the details:

  • Professionally communicate with customers via phone, email, and chats.
  • Actively listen and understand customer concerns and needs.
  • Provide accurate and timely information on products, pricing, stock availability, and order status.
  • Address and resolve inquiries and complaints efficiently and courteously.

Skills & Qualification:

  • Bachelor's degree in any discipline.
  • Strong command of English—both verbal and written.
  • Excellent problem-solving and analytical skills.
  • Ability to remain calm and professional under pressure.
  • Proactive with a strong focus on service excellence.

Working Hours: 9:30 A.M. – 5:30 P.M., Monday to Saturday

Job Type: Full-time

Work Location: In person

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