113 Hospitality Staff jobs in Pakistan

Role Overview:

The General Manager will oversee all aspects of our hotel's operations, ensuring the highest standards of service, profitability, and team performance. This leadership role demands a strategic thinker with a passion for hospitality and a proven track record in hotel management.

Job Responsibilities:

• Maximize revenue through effective pricing strategies, yield management, and promotional activities.
• Monitor market trends and competitor pricing. Develop and implement sales and marketing plans to attract new business.
• Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
• Ensure the efficient and smooth running of all hotel departments. Develop and implement operational policies and procedures.
• Monitor and analyze hotel performance against budget and key performance indicators (KPIs). Control costs and maximize profitability.
• Ensure a high level of guest satisfaction and loyalty. Respond to guest complaints and resolve issues promptly and effectively.
• Prepare financial reports and present to management. Build and maintain relationships with local businesses and community organizations.
• Conduct regular inspections of hotel facilities and services. Ensure the safety and security of guests and employees.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is preferred.
• 15+ Years of Experience
• Strong financial acumen and experience with budgeting, forecasting, and financial analysis.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in hotel management software and systems.
• In-depth knowledge of industry trends and best practices.

Are you passionate about delivering exceptional customer experiences? We are looking for a highly skilled Customer Service Specialist to join our team on a 4-month contractual basis, with the potential for extension based on project continuity.

What You'll Do:

Respond promptly and professionally to customer inquiries.

Maintain up-to-date knowledge of our services and policies.

Log customer interactions and track issues using CRM tools.

Generate daily, weekly, and monthly performance reports.

Collaborate cross-functionally with other departments.

Escalate complex issues according to predefined protocols.

Ensure customer satisfaction by handling complaints empathetically.

What You’ll Bring:

Bachelor’s degree with 1–3 years of experience in a global call center environment.

Excellent communication skills (verbal & written).

High empathy and effective problem-solving abilities.

Familiarity with CRMs, ticketing systems, and global time zones.

Proficiency in English and Microsoft Office.

Ability to multi-task and manage time effectively.

Strong organizational and documentation skills.

We are hiring Fresh/Experienced” Call Center representatives “for International campaign.

Candidate should be fluent in English and have good listening skills.

Night Shift

• Ramzan Timings: (7:45 pm to 2:45 am)

• Able to perform multiple task
• Target oriented people are required
• Self motivation and openness to work
• Punctual and willing to work under pressure

We are looking for a motivated and customer-focused Customer Service Representative to join our team. As a CSR, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience.

Minimum qualification: Intermediate/A-Level

Prior customer service experience is a plus

Strong communication and interpersonal skills

Ability to multitask and manage time effectively

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This is a full-time on-site role for a Customer Service Specialist at KAJ Consultancy located in Karachi. The Customer Service Specialist will be responsible for resolving customer inquiries, ensuring customer satisfaction, processing orders, and providing product information. The role also involves maintaining and updating customer accounts, as well as performing administrative duties to support the efficient functioning of the customer service department.

Qualifications

• Customer Service skills, including support and communication
• Effective communication and active listening skills
• Positive attitude and excellent interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively
• Fluency in English; knowledge of additional languages is a plus
• Knowledge of insurance products and industry trends

Required Qualifications

• Bachelor's degree in marketing, business, or a related field
• Proven experience in the insurance industry
• Strong understanding of the insurance market
• Proficiency in Microsoft Office

Timings: 6 pm to 3 am

Working Days: Monday to Saturday

• Health Insurance
• Life Insurance
• Bonus
• Gratuity

• Entry level

• Full-time

• Business Consulting and Services

Referrals increase your chances of interviewing at KAJ Consultancy by 2x.

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AffinityVibez is a business management consultancy company having presence in Pakistan. We have matured from a narrowly-focused team to a well-established company. We work with businesses of all sizes, across a wide range of industries, to help them identify and solve problems, develop and implement new strategies, and make informed decisions.

Job Duties & Responsibilities:

1. Develop and implement effective public relations strategies
2. Collaborate with other departments within the company to ensure work efficiency
3. Working knowledge and competency with case management software
4. Strong public relations skills and consideration for dealing with clients and witnesses
5. Knowledge/experience of legal database
6. Assisting with the preparation, filing and service of pleadings
7. Organizing and managing documents, including the creation of spreadsheets
8. Draft legal documents according to judicial procedures
9. Conduct research on legal policies and present written analysis to solicitors
10. Review and production of documents and responding to particular requests
11. Assisting with litigation preparation
12. Create and keep track of accidental cases
13. Perform other related duties as assigned

Salary + Benefits:

1. Salary (As per the Interview)
2. EOBI
3. Provident Fund
4. Monthly Performance based Bonus
5. Appreciation based Lunch/Dinner/Trips
6. Bi-Annual Increments + Performance-based Increments on Salary

Required Skills:

1. Strong understanding of public relations principles and techniques
2. Strong public communication and client dealing skills
3. Strong analytical and problem-solving skills
4. Ability to work effectively in a team-oriented environment

Marketing and Advertising - Lahore, Pakistan

Required Call Center Agent for Spectrum Sales and Billing:

Are you a motivated and charismatic individual who excels at building relationships and closing deals? We have an exciting opportunity for you to become a part of our team as a Spectrum Sales Agent at Ark Global. As a Sales Agent, you'll be at the forefront of connecting customers with the best-in-class services from Spectrum.

Responsibilities:

1. Engage with potential customers through various channels, including phone calls, in-person interactions, and virtual presentations.
2. Educate customers about the range of Spectrum products and services, tailoring solutions to meet their specific needs.
3. Effectively communicate the value and benefits of Spectrum's offerings to potential customers.
4. Manage and maintain a pipeline of leads and opportunities, consistently working to achieve and exceed sales targets.
5. Provide exceptional customer service and support throughout the sales process.

Qualifications:

1. Strong interpersonal and communication skills.
2. Proven ability to influence and persuade others.
3. Comfortable with technology and able to quickly learn about new products and services.
4. Previous sales experience, preferably in telecommunications or related industries, is a plus.
5. Results-driven with a track record of meeting or exceeding sales goals.

Requirements:

1. High school diploma or equivalent; some college education preferred.
2. Availability to work flexible hours, including evenings and weekends.
3. A self-motivated and energetic attitude.
4. Willingness to continuously learn and adapt in a dynamic sales environment.

Benefits:

1. Competitive base salary with uncapped commission structure.
2. Comprehensive training program to help you succeed.
3. Opportunities for advancement within the company.

If you're ready to take your sales career to the next level and help customers discover the benefits of Spectrum's top-notch services, we want to hear from you! Join our team and make a significant impact by sending your resume and a brief cover letter detailing your sales experience to us.

Must have good command over English written and conversation.

Must be dedicated and punctual.

Must have basic computer knowledge.

Able to browse and locate required information.

1 Responding promptly to customer inquiries.

2 Communicating with customers through various channels.

3 Acknowledging and resolving customer complaints.

4 Knowing our products inside and out so that you can answer questions.

5 Processing orders, forms, applications, and requests.

6 Keeping records of customer interactions, transactions, comments, and complaints.

7 Communicating and coordinating with colleagues as necessary.

8 Providing feedback on the efficiency of the customer service process.

9 Ensure customer satisfaction and provide professional customer support.

*job is in another country accomodation food are provided, airfare and any other expenses will be reimbursed by the company

1 High school diploma, general education degree, or equivalent.

2 Proficient in computer typing.

3 Comfortable using computers.

4 Proficient in English

5 Experience working with customer support.