192 Hardware Specialist jobs in Pakistan

Complete Computer hardware repairing.
House keeping.
Hardware purchasing.
Hardware trouble shooting.

Note: Having Faisalabad and its reign residence can only apply.

- Candidate must have the knowledge about complete hardware repairing and troubleshooting.
- Knowledge about internet configuration and networking.
- Quick learner.
- Can do smart work.
- Hard worker with eagerness to grow.

Information Technology and Services - Faisalabad, Pakistan

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function. As a bilingual Technical Support Specialist, you will be responsible for providing support in both Spanish and English.

What You’ll Do



Provide bilingual Spanish & English Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale



What We’re Looking For



Bilingual: Fluent in speaking Spanish and English (US)
Skilled in written communication (both Spanish and English)
Natural instinct to empathize with users
Strong analytical skills
Excellent verbal and written communications skills
Native or bilingual spoken and written English skills
Comfortable with rotational shifts

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function.

• Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
• Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
• System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale

• Natural instinct to empathize with users
• Strong analytical skills
• Excellent verbal and written communications skills
• Native or bilingual spoken and written English skills
• Comfortable with rotational shifts

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Noticehere .

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other queries/concerns and provide accurate resolutions as per the defined processes. We are looking for people who have a flair for dealing with international customers, but above all, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.

Responsibilities

1. Provide assistance to customers with the claim filing process, including approving and denying claims via phone call.
2. Maintain the highest level of service by dealing with customers in a friendly, efficient, and attentive manner.
3. Deliver a customer experience that meets performance objectives while maintaining the core values of our client.
4. Ensure swift responses to customers through phone calls.
5. Perform successful troubleshooting on customers’ products and provide accurate and efficient resolutions.
6. Explain complex technical concepts in a simple and easy-to-understand manner to assist customers in resolving technical issues.
7. Stay up to date by researching similar product symptoms to provide accurate solutions.
8. Ensure compliance with all company policies, procedures, and practices.

Why Should You Join Us?

You want to work in a place where you can give your best effort and improve your skills. You have empathy and can place yourself in the shoes of the people you interact with. You possess the knowledge and skills needed to interact with patients and healthcare professionals efficiently and timely.

You have superb English communication skills with a U.S. or UK accent. You can articulate your thoughts in an easy-to-understand manner and convey messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for include:

• Time Management
• Priority Setting
• Professional Composure
• Empathy and hospitality
• Basic MS Office skills, specifically MS Excel (Spreadsheet)

We want people doing their best to work with us. Here are some things we do differently to enable people to do their best work and live a happy life:

• Medical Insurance & OPD
• Provident Fund
• Leave Encashment
• Annual leaves
• Two days off in a week
• Ergonomic furniture and infrastructure.
• Referral Rewards
• Annual Increment
• Conveyance facility
• Loan facility

You want to work in a place where you can give your best effort and improve your skills. You have empathy and can place yourself in the shoes of the people you interact with. You possess the knowledge and skills needed to interact with patients and healthcare professionals efficiently and timely.

You have superb English communication skills with a U.S. or UK accent. You can articulate your thoughts in an easy-to-understand manner and convey messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for include:

• Time Management
• Priority Setting
• Professional Composure
• Empathy and hospitality
• Basic MS Office skills, specifically MS Excel (Spreadsheet)

Who we are:

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. Motive combines IoT hardware with AI-powered applications to connect and automate physical operations. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We’re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more.

Today, our team is made up of more than 3,000 employees, located across the world, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our 8 global office locations. Visit our careers website to learn more about opportunities at Motive.

About the Role:

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function. As a bilingual Technical Support Specialist, you will be responsible for providing support in both French and English.

What You’ll Do:

• Provide bilingual French & English Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
• Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
• System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale

What We’re Looking For:

• Bilingual: Native speaker in French and English (US)
• Skilled in written communication (both French and English)
• Natural instinct to empathize with users
• Strong analytical skills
• Excellent verbal and written communications skills
• Native or bilingual spoken and written English skills
• Comfortable with rotational shifts

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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Join to apply for the Network Support Specialist role at Contour Software

Join to apply for the Network Support Specialist role at Contour Software

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About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division

Dealer Information Systems Corporation is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one full-service company.

Division Profile: are seeking a dedicated, career-oriented, and motivated Network Support Specialist to join our Lahore office. The ideal candidate should be passionate, highly organized, and possess excellent verbal and written communication skills. This role is perfect for a team player who thrives in a fast-paced environment and is eager to contribute to providing a professional and positive user experience.

As a Network Support Specialist, you will be responsible for delivering technical support and training to customers, helping resolve various technical issues, and ensuring high levels of customer satisfaction. This role will involve troubleshooting networking and DIS applications to improve productivity and reduce downtime. You will be an essential part of the global team and work as an extension of the DIS team from our Lahore office.

Key Responsibilities

• Customer Support & Troubleshooting: Provide technical support via phone, email, and chat for troubleshooting issues related to software, networking, and DIS applications.
• Ticket Management: Document, track, and monitor service requests using ticketing systems to ensure timely resolutions.
• Issue Resolution & Communication: Collaborate with internal teams to discuss and find solutions to problems, while applying strong analytical, communication, and problem-solving skills.
• Bug Reporting & Testing: Identify and report software bugs, researching solutions and submitting change requests to the development team for testing and resolution.
• Database & Data Integrity: Analyze system databases to identify inconsistencies or data damage, executing corrections to maintain customer data integrity.
• Priority Management: Champion the prioritization of customer-reported issues within the team, ensuring proper resolution and timely updates for customers and management.
• Continuous Learning: Stay committed to learning new product features and functionality, participating in training webinars or recorded sessions.
• Documentation & Knowledge Base: Contribute to creating and updating Knowledge Base articles based on customer feedback and usage.
• Network Troubleshooting: Troubleshoot and resolve issues related to local area networks (LANs), wide area networks (WANs), and Internet systems.
• Client Application Support: Provide support for DIS client/web/mobile applications and perform troubleshooting on hosted servers.
  
  

• Experience: Minimum of 4+ years of technical support experience, preferably supporting or deploying applications/products.
• Educational Background: AA degree in a technical field or equivalent experience. Alternatively, 5+ years of technical support experience in a related field.
• Certifications: Industry-specific certifications such as Sonicwall, Cisco, Microsoft, CompTIA, or equivalent are highly preferred.
• Networking Knowledge: Proficiency in LAN/WAN networking and telecommunications.
• Application Support: Experience or knowledge of client/server and web/mobile applications.
• Linux Experience: Previous experience working with Linux systems is a plus.
• Technical Skills: Strong technical aptitude, with expertise in software and operating system troubleshooting methodologies.
• Communication: Excellent written and verbal communication skills, with a customer-centric focus.
• Problem Solving: Ability to apply strong analytical and critical thinking skills to identify, resolve, and document customer-reported issues.
• Customer Service: A proven track record of providing superior customer service, issue resolution, and follow-up.
• Accent: A neutral to American accent is favorable for clear communication with international clients.
  
  

• Strong organizational skills and attention to detail.
• Ability to work independently and within a team.
• Eagerness to learn new technologies and expand skill set.
• Flexible and adaptable in a dynamic work environment.
  
  

• 05:00 AM to 05:00 PM Pacific Standard Time ( Third Shift (Night) Pakistan Time)
• Rotation of afterhours support
• Willing to work on Weekends (If Required)
  
  

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan (Tenured Employees Only)
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Contour Software by 2x

Get notified about new Network Support Specialist jobs in Lahore, Punjab, Pakistan .

Lahore District, Punjab, Pakistan 5 days ago

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Join to apply for the Technical Support Specialist (Accounting) role at Contour Software

3 days ago Be among the first 25 applicants

Join to apply for the Technical Support Specialist (Accounting) role at Contour Software

Get AI-powered advice on this job and more exclusive features.

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division

Constellation's Dealership Group ( provides software and related services to dealerships across North America. It is comprised of market leading product lines which offer mission critical software across the following specialized dealership markets: Outdoor Power Equipment (“OPE”), Power Sports, Agriculture, Lift Truck, RV, and Marine. The Constellation Dealership group is part of Constellation Software Inc., a Canadian-based company, with annual revenues of approximately $3.5 billion.

The Position

We are looking to hire a Technical Support Specialist (Accounting), with exceptional communication skills - both verbal and written. The individual will be responsible for providing Tier 2 technical applications support to our customers via telephone. This will involve answering complex questions on function and usage of our products, troubleshooting, and resolving issues with the software. The resource would be based off in our Lahore Contour Software Office.

Division Link: Position Overview

We are seeking a detail-oriented and customer-focused Technical Support Specialist with a background in accounting systems to provide front-line support for our proprietary software and hardware products. The ideal candidate is enthusiastic, analytical, and fluent in English, with a passion for helping customers resolve issues efficiently and professionally.

Key Responsibilities

• Provide technical support to customers via phone, email, and live chat for proprietary software and hardware systems.
• Troubleshoot and resolve software-related and basic hardware issues efficiently.
• Utilize a ticketing system to:
• Open, manage, and close support tickets
• Prioritize and update tickets with accurate, timely documentation
• Escalate complex or critical issues to the team lead or development team.
• Maintain and update the knowledge base with new troubleshooting information and resolutions.
• Achieve a minimum 80% customer satisfaction score on closed tickets.
• Consistently meet team KPIs such as:
• Number of tickets closed per day
• Average resolution time
• First contact resolution rates
• Handle after-hours and weekend inquiries, as required.
  

• Excellent English communication skills – verbal and written
• Customer service excellence – polite, professional, and tactful
• Strong analytical and problem-solving abilities
• Detail-oriented and a quick learner
• Basic understanding of ERP Accounting principles:
• Accounts Receivable (AR)
• Accounts Payable (AP)
• General Ledger (GL)
• Experience using accounting software, especially QuickBooks
• Minimum 1–2 years of experience in a technical or software support role
• Familiarity with ticketing systems (e.g., Zendesk, Freshdesk, Jira) and knowledge bases
• Proficient in Microsoft Office Suite
• Bachelor’s degree (preferably in Accounting, Business Management, or related field)
  

• Experience living or studying in North America or the U.K.
• Familiarity with cloud-based and on-premise software environments
• Basic Windows OS and hardware troubleshooting
• Familiarity with remote access tools (e.g., TeamViewer, AnyDesk)
  
  

• Monday to Friday – 9:00 AM to 6:00 PM (Eastern Standard Time)
• Flexibility to work weekends or after-hours, if needed
  
  

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan (Tenured Employees Only)
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Contour Software by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Senior Technical Support Specialist

locations PER - Karachi, PK

time type Full time

posted on Posted Yesterday

job requisition id R42233

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries.

The Position:

We are seeking an enthusiastic, career-oriented Technical Support Specialist with a passion for providing excellent service. The ideal candidate will have exceptional communication skills, a strong technical background, and a customer-first mindset. This role involves troubleshooting and resolving technical issues for clients using our Club Software products, as well as supporting a variety of other offerings. You will collaborate across teams and departments to ensure seamless service delivery and client satisfaction. The position will be based at our Karachi office.

Key Responsibilities:

• Customer Support & Issue Resolution: Assist clients with technical issues and inquiries via email, phone, ticketing systems, and live chat.
• Technical Troubleshooting & Escalation: Act as a Tier 2 support level for complex technical issues.
• Product Knowledge & Guidance: Provide product knowledge and training to clients.
• Cross-Team Collaboration: Collaborate with Development, QA, and other departments.
• Documentation & Tracking: Document and track client issues through ticketing systems.
• Service-Related Support: Support clients with service inquiries.
• Database Management & Technical Support: Utilize SQL knowledge to query databases and troubleshoot technical issues.
• Event & Service Support: Provide hands-on support for club events.
• Monitor & Improve Satisfaction: Proactively monitor and track client feedback.
• Time Management & Prioritization: Prioritize and manage multiple requests effectively.
• Ownership & Accountability: Take ownership of client issues from initiation through resolution.

Skills & Qualifications:

• Communication Skills: Exceptional verbal and written communication in English.
• Technical Proficiency: Strong working knowledge of Microsoft Office and website applications.
• Customer Service Experience: Minimum of 5+ years in a customer service or helpdesk environment.
• Database & Software Knowledge: Experience with database management, MS SQL Server, and scripting tools/languages.
• Organizational Skills: Excellent multitasking and organizational skills.
• Adaptability & Resilience: Ability to work in a fast-paced environment.
• Team-Oriented & Independent: Ability to work effectively both as part of a team and independently.
• Educational Requirements: Minimum Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 3+ years in a similar role.
• Service Minded: A passion for customer service.

Preferred Skills:

• Basic Accounting Knowledge: Familiarity with basic accounting principles.
• Experience with Ticketing Systems: Knowledge of ticketing and internal systems.
• Willingness to Learn: Enthusiastic about learning new tools and processes.

What You’ll Bring:

• A strong passion for customer service and technical problem-solving.
• Excellent communication skills.
• The ability to work in a collaborative, fast-paced, and service-driven environment.
• Strong organizational and time management skills.
• A professional demeanor.

Workshift (Job Timings):

• Shift Hours:
  • Training (Probation Period) : 9 AM to 5 PM Eastern Standard Time
  • Post Probation Period : 6 AM to 3 PM Eastern Standard Time
• Weekend Availability: Must be willing to work on weekends when required.

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Employee Performance-based bonuses
• Friendly work environment