5 General Patient Care jobs in Lahore
Virtual Medical Assistant
Posted 1 day ago
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Job Description
RMA - Remote Medical Assistant, Pakistan
We are seeking a detail-oriented and tech-savvy Virtual Medical Assistant to join our healthcare team. The ideal candidate will provide administrative support to our medical professionals, ensuring efficient operation of our medical offices. The Virtual Medical Assistant will handle various tasks such as patient scheduling, data entry, managing patient records, and providing exceptional customer service. This role is vital in maintaining the smooth operation of our medical services and enhancing patient experience.
Responsibilities:
- Patient Communication: Handle patient inquiries via phone, email, and chat, providing information, scheduling appointments, and addressing concerns.
- Appointment Scheduling: Manage and coordinate patient appointments, ensuring optimal use of time and resources for healthcare providers.
- Medical Records Management: Maintain accurate and up-to-date patient records in electronic health systems, ensuring confidentiality and compliance with HIPAA regulations.
- Insurance Verification: Verify patient insurance information, handle pre-authorizations, and process claims.
- Data Entry: Input and update patient information, medical histories, and treatment plans in the electronic medical records system.
- Administrative Support: Assist with the preparation of medical reports, correspondence, and other documents as needed.
- Customer Service: Provide high-quality service to patients, addressing their needs promptly and professionally.
- Telehealth Support: Assist with the setup and management of telehealth appointments, ensuring both patients and providers are prepared and connected.
- Billing Assistance: Support the billing department by preparing and submitting medical billing information and following up on outstanding claims.
- Compliance: Ensure all tasks are performed in accordance with medical standards, regulations, and best practices.
- Experience: Previous experience as a medical assistant or in a healthcare administrative role.
- Education: Certification in Medical Assisting or a related field.
- Knowledge: Familiarity with medical terminology and healthcare practices.
- Work Environment: This is a remote position, offering flexibility and the ability to work from home. Candidates must have a reliable internet connection and a quiet, professional workspace.
Medical Assistant/Nurse.
Posted 27 days ago
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Job Description
Job Responsibilities
- Conduct household visits in assigned communities to screen individuals for malnutrition using hemoglobin rapid test kits and BMI assessments.
- Conduct app-based smart point-of-care diagnosis (POCD) for health and nutrition screening using mobile TAB.
- Provide nutrition education and counseling, including AI-based dietary suggestions through DietAI.
- Connect screened individuals with CMED’s Teledoctors for remote medical consultations.
- Provide nutritional supplementation to malnourished individuals based on screening results.
- Maintain detailed, accurate, and confidential health records in the mobile platform.
- Coordinate with project supervisors and clinic staff to ensure follow-up and continuity of care.
- Qualified Medical Assistant/Nurse from a recognized public or private training institute.
- Good technical and interpersonal communication skills.
- Prior experience in urban or slum settings will be an added advantage.
- Comfortable with digital tools and app-based reporting.
- Prior experience with data collection for research projects is a plus.
Medical Records Assistant
Posted 18 days ago
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Job Description
About Us:
Bush & Bush Law Group is a dynamic and client-focused law firm dedicated to providing top-tier legal services. We specialize in personal injury cases and are looking for a highly motivated Medical Assistant (English/Spanish - Bilingual) to join our remote team.
Key Responsibilities:
- Review and Track Medical Treatment: Review and stay updated on the status of client medical treatments throughout each phase of the treatment lifecycle.
- Medical and Billing Records Management: Request and obtain medical and billing records, along with any necessary affidavits, in an efficient and timely manner.
- Verify Record Accuracy: Review medical and billing records for accuracy and completeness, ensuring efficiency in the process.
- Communication with Providers: Proactively contact medical providers and their records/billing departments to receive status updates on records and affidavit requests. Some requests will be made via Chartswap, but most will require direct phone calls to the medical facility. A friendly and patient phone demeanor is essential.
- Reporting: Provide weekly status updates to the firm’s systems, tracking the progress of records and affidavits for each client.
- Subrogation Liens: Research and manage subrogation liens, including Medicaid/Medicare, Hospital Liens, and other related claims.
- Caseload Management: Efficiently manage a caseload of 30-40 active cases, with the ability to handle an increasing number as the caseload grows.
- Client Treatment Confirmation: Assist the Case Manager in confirming that clients have received the necessary medical treatment as per the providers' referrals.
Compensation: $3-$3.50 an hour.
Work Schedule: 8AM - 5PM US Central Time.
- High school diploma or equivalent (Associates or Bachelor’s degree preferred).
- Previous experience in a medical assistant, medical office, or healthcare-related role preferred.
- Knowledge of medical terminology, billing codes, and medical records management preferred.
- Ability to manage multiple tasks effectively.
- Ability to work independently and take initiative.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
Positive Culture: Be part of a supportive and innovative team.
Professional Growth: Opportunities for career advancement and ongoing professional development.
Remote Work: Work from home while contributing to high-impact projects in a collaborative virtual environment.
#J-18808-LjbffrPatient Service Representative/Customer Care
Posted 2 days ago
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Job Description
Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced Patient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position.
Timings: 06 PM – 03 AM PST (Monday- Friday) - Evening Time
DUTIES AND RESPONSIBILITIES:- Contact patients via telephone prior to their scheduled appointment.
- Interview patients over the telephone to obtain complete and accurate information.
- Enter all patient data into the electronic medical record.
- Re-schedule patient appointments as required via telephone calls and written notification to patients.
- Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
- Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
- Other duties as assigned.
- Must display a 'customer-first mentality.'
- English proficiency required (Listening and Speaking).
- Self-starter and self-manager (Complete Training will be provided).
- Must be able to provide excellent patient care and handle difficult situations if necessary.
- Must be organized.
- Must know how to document properly.
- Must be punctual and have reliable transportation.
- Must be willing to work as a team player with fellow peers and providers.
Patient Service Representative/Customer Care
Posted 4 days ago
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Job Description
has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced
Patient Service Representative/Customer Care
to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position. Timings:
06 PM – 03 AM PST (Monday- Friday) - Evening Time DUTIES AND RESPONSIBILITIES:
Contact patients via telephone prior to their scheduled appointment. Interview patients over the telephone to obtain complete and accurate information. Enter all patient data into the electronic medical record. Re-schedule patient appointments as required via telephone calls and written notification to patients. Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database. Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider. Other duties as assigned. Qualifications and Skills:
Must display a 'customer-first mentality.' English proficiency required (Listening and Speaking). Self-starter and self-manager (Complete Training will be provided). Must be able to provide excellent patient care and handle difficult situations if necessary. Must be organized. Must know how to document properly. Must be punctual and have reliable transportation. Must be willing to work as a team player with fellow peers and providers.
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