50 Freelance Crm jobs in Pakistan

Job Description

About Us:

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Purpose of the Job – Overview

Job Title: CRM Specialist

Location: Fully Remote

Must have a 2 to 3 Hours Backup, 22 to 24” Monitor with HDMI Cable, Table, Chair and Quiet place to work.

Timings:

• Monday to Friday: 9 AM to 6 PM BST
• Saturday: 10 AM to 3 PM BST

Job Summary:

We are looking for a CRM Specialist with expertise in Microsoft Dynamics 365 CRM to manage, optimize, and enhance our customer relationship management system. The ideal candidate will play a critical role in streamlining sales, marketing, and customer service processes, ensuring smooth CRM operations, and driving business growth.

Key Responsibilities:

• CRM Administration: Manage and configure Microsoft Dynamics 365 CRM , including workflows, customizations, dashboards, and reporting.
• Process Optimization: Analyze business processes and recommend improvements using CRM automation, integration, and customization.
• User Support & Training: Provide technical support, troubleshooting, and training for CRM users.
• Data Management: Ensure data integrity, accuracy, and security by implementing best practices in CRM data governance.
• Customization & Development: Work with developers to enhance CRM functionality using PowerApps, Power Automate, and custom scripts .
• Integration: Integrate Microsoft Dynamics 365 with other business applications such as ERP, marketing automation tools, and third-party APIs.
• Reporting & Analytics: Generate insightful reports and dashboards to support business decision-making.
• Compliance & Security: Ensure CRM configurations comply with data privacy and security regulations.

Requirements:

• Education: Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
• Experience: 2 years of hands-on experience with Microsoft Dynamics 365 CRM .
• Soft Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Ability to work independently and collaborate with cross-functional teams.

Job description:
Limton Group of companies is currently hiring for a CRM Coordinator (Female), responsible for all tasks related to complaint management, repair, and in-house companion products sales in CSD. The role requires coordination with customers to note their issues and liaise with field engineers or in-house engineers for resolution of complaints or repairs as the case may be. Additionally, the coordinator will deal with walk-in clients who come to purchase or collect companion products and/or repaired machines. Ensuring quality checks and timelines for engineers is important.

Skills Requirement:
Excellent verbal and written communication skills (in English); ability to coordinate with a variety of internal & external customers; strong organizational and planning skills; capacity to handle multiple tasks simultaneously; goal-oriented with a focus on meeting deadlines; proactive with strong analytical, reasoning, and problem-solving skills; ability to maintain accurate and detailed records; computer literacy.

Job Responsibilities:

• Receive and log client complaints, assigning them to engineers for timely resolution.
• Follow up on visits and collect client feedback on engineer performance.
• Achieve sales targets for Companion Products.
• Assist clients, generate IRFs, coordinate invoicing, and ensure prompt delivery.
• Efficiently handle credit sales and follow up on payments.
• Meet monetary targets for Repairs.
• Receive and log repair requests, coordinate estimates, and ensure timely completion.
• Generate IRFs, coordinate invoicing, and collect payments promptly.
• Monitor repaired machines, inform clients, and manage outstanding payments.
• Verify daily reports of engineers and technicians.
• Submit daily activity reports to ACSM.
• Maintain reports for all operations and conduct customer satisfaction surveys.
• Forward cases to the Marketing Department.
• Check and counter-sign contract and warranty cards.

Kindly apply only if you have relevant technical experience.

Qualification: BE (Electronics) or DAE (Electronics) with some business background.

Experience: At least one year working experience in a similar capacity or in technical coordination.

Urgent Hiring!
At MaxRemind Pvt Ltd, we're on the lookout for a CRM Specialist to join our team.
Email your CV to apply. We're excited to explore the possibilities with you!

Responsibilities:

1. Excellent communication skills
2. Proficiency in the American accent
3. Smooth grip on documentation
4. Sound knowledge about Relationship lead & Sale management
5. Flexible hours following USA TIME ZONE

Health Insurance, Leaves, Medical

Responsibilities:

1. Maintain the accuracy and functionality of the Company’s database.
2. Monitor relationships with existing customers through the CRM system.
3. Develop and implement Client Engagement techniques to retain existing customers.
4. Generate and execute Sales & Purchase agreements from all parties.
5. Hand over SPAs to customers and the Document Control Department.
6. Scan all SPAs to maintain records.
7. Collaborate with sales and marketing to identify and resolve customer support and technical problems.
8. Assist in the collection of installment payments.
9. Create memos for management approval on customer requests.
10. Reconcile payments with the Finance Department.
11. Address client queries.

Educational Qualification:

• Graduation from an HEC recognized university.

Skills:

• Strong analytical, interpersonal, and communication skills.
• Ability to adapt to a changing environment.
• Highly proficient in word processing, spreadsheet, and presentation applications; inclined towards working in a technology-driven environment.
• Strong analytical and management skills.
• Problem-solving skills.
• Willingness to travel occasionally.
• Multi-tasking skills.
• Creative skills.
• Time management skills.
• Report writing skills.