362 Employee Services jobs in Pakistan

Masters in Social Sciences, MBA with same background will be given preference.

Responsibilities:

1. Management and development of high quality student support activities and execution teams.
2. Responsible for establishing educational and industrial partnerships to enhance student learning.
3. Overseeing operations of Student Support, Fees and Dues, and Admissions & Career Development departments and ensuring staff's professional development.
4. Building supportive and inclusive communities within the student body of the university and between the students and faculty.
5. Developing communities in the University for creating and inculcating Islamic values.
6. Maintaining and enhancing Financial Assistance policies to utilize university resources and satisfy students' genuine financial needs.
7. Assisting faculty and students in placements in on-campus and off-campus jobs as well as in internships, along with arranging regular job fairs on campus.
8. Developing student counseling programs with the support of faculty for prospective and enrolled students.
9. Developing and maintaining university relations with external educational and industrial stakeholders.
10. Maintaining and updating Alumni relations and generating activities which support Alumni and registered students.
11. Coordination and supervision of departmental services, programs, and activities in the overall areas of counseling, new student orientation, student housing, student discipline, the university yearbook, student health services, student transport services, the bookstore, cafeteria, recreational and sports activities, and career services.

Information Technology and Services - Rawalpindi, Pakistan

We are looking for a females candidate for the position of Client Services Coordinator. Job includes contacting clients, confirming meeting times, meeting their requirements and setting up their schedule for documentations.

We work in the e-commerce services like (Amazon, TEMU, Ali Express). Our clients are looking to setup their accounts and businesses in these platforms. Your job will be to walk them through the process and prepare any documentation required for the accounts.

This job may also involve travelling to Regional Passport Office. Travel Allowance will be provided. Handsome bonuses will also be provided upon meeting the client's satisfaction.

Great Communication skills in URDU.

Computer Skills

Microsoft Office

We are seeking a highly skilled and detail-oriented Tier 2 Support Representative to join our growing support team. This role is ideal for someone with experience handling escalated and technically complex customer issues, particularly those involving API workflows and backend processes. The ideal candidate will serve as a bridge between the frontline support team and engineering, ensuring timely and effective resolution of advanced support tickets.

• Handle escalated support tickets from Tier 1 related to complex product, system, or integration issues.
• Diagnose, troubleshoot, and resolve technical issues involving APIs, data integrations, and system workflows.
• Collaborate with Tier 3 (Engineering, Product, and DevOps teams) to address bugs, product limitations, or deep technical issues.
• Document solutions, create internal knowledge base articles, and contribute to improving support processes.
• Analyze recurring issues and propose process or product improvements.
• Assist in onboarding and training Tier 1 reps on common escalation patterns and technical workflows.
• Maintain clear communication with customers during the troubleshooting and resolution process.
• Participate in weekly reviews of escalated cases and contribute to continuous improvement of the support pipeline.

• 2–4 years of experience in a Tier 2 or Technical Support role, preferably in a SaaS or technology-driven environment.
• Proven experience managing customer escalations and resolving complex issues.
• Strong understanding of APIs (REST, JSON, webhooks) and experience with API testing tools (e.g., Postman).
• Familiarity with backend systems, system logs, and general troubleshooting methodologies.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently while collaborating across cross-functional teams.

• Mid-Senior level

• Full-time

• Information Technology

• Outsourcing/Offshoring

Posted 2 days ago

Description

Are you ready to achieve financial freedom?

Ready to take control of your future by putting in the hard work that leads to success? This path isn’t for everyone, but for the driven individual who is willing to get after every day – freedom is the result with uncapped earnings.

At Baystate Financial, we treat YOU as the client and provide the product and sales support you need to maximize your time in front of clients. We have the systems, support, processes and people to help you accelerate your success. At Baystate Financial, our team is the very fabric of our firm.

What about benefits?

• Medical coverage plus Dental and Vision
• Life and Accidental Death and Dismemberment
• Short- & Long-Term Disability
• Health Spending Accounts (HSA)
• Total Retirement Savings Program ( 401(k) and non-qualified thrift plan)
• Top Producer Incentives
• Adoption Assistance

How’s the pay?

You decide. Your income potential is only as limited as your ambition. You have the ability to earn competitive commissions, incentives and bonuses.

WORK AUTHORIZATION REQUIREMENTS:

To qualify, you must be a US Citizen or permanent resident and have the ability to obtain required licenses and registrations. Our work environment requires occasional in-office presence, so candidates must be local to Bedford, NH.

Responsibilities

What will I be doing?

As a Financial Services Professional, you’ll get to help people navigate challenges like preparing for retirement, saving for personal goals, and more. You’ll be part of a team of professionals who will guide you, help you through challenges, and develop your skills as you pursue your career goals. As a member of our team, you will immediately have access to the following:

• Comprehensive training and development programs
• Mentorship program with seasoned advisors
• Diverse network of experienced advisors
• Dynamic marketing support and services
• World-class product solutions
• Leading-edge technology
• Road map for success

• A Bachelor's degree in finance, business administration, or an alternate related analytical field is preferred.
• 2-5 years of professional experience in client services, insurance, investments, financial services, or a related field.
• Familiarity with financial planning is a plus, but it is not necessary.
• Though not required, a valid FINRA Series 7 & 63/66 license is considered a plus
• Experience working with Microsoft Office, Excel, CRM systems, financial planning software, Google Suite, and other related business or money management tools desired

$80,000 - $100,000+ at plan commission

About Baystate Financial

We are Baystate Financial , and we are in the business of helping people achieve their financial dreams. We accomplish this by understanding our clients, their needs and then help them build a financial bridge to their success. Our value proposition is simple: Guidance, Insight, Results

We are based in Boston, Massachusetts and have been in business since 1901 making us one of the oldest and largest wealth management and financial planning services firms in New England. Baystate Financial is comprised of a team of over 300 professionals and 200 support staff, many of whom contribute to building financial plans for a wide variety of individuals and businesses throughout the country.

Are you an experienced Sales and Service Engineer with a passion for water treatment technologies and chemicals ? DADA Group is expanding and looking for a skilled professional to join our team in Lahore. If you have a strong background in sales , customer service , and water treatment solutions , we want you on our team!

Key Responsibilities for the Sales and Service Engineer:

Drive sales by identifying customer needs and providing tailored water treatment solutions.
Deliver expert technical service and client support to ensure optimal operation of water treatment systems.
Build and maintain client relationships, ensuring long-term satisfaction and growth.
Collaborate with internal teams to develop proposals and deliver effective, client-focused solutions.
Provide regular maintenance and troubleshooting to ensure systems perform at their best.

Bachelor’s degree in Mechanical Engineering, Chemical Engineering, Environmental Engineering, or a related field.
Minimum of 3 years of experience in sales and service of water treatment technologies and chemicals.
Strong communication , negotiation , and customer service skills to build lasting client relationships.
Expertise in diagnosing, troubleshooting , and maintaining water treatment systems and related industrial equipment.
Self-motivated , results-driven , and customer-focused with the ability to thrive in a fast-paced environment.

Join a dynamic team at the forefront of sustainable water treatment solutions .
Grow professionally within a company that is expanding and innovating in the water treatment industry.
Contribute to real-world impact, helping businesses and communities achieve optimal water quality.

If you're a skilled Sales and Service Engineer with experience in water treatment solutions, DADA Group is the place for you. Apply now and help us shape the future of water treatment!

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Master Degree in Environmental Engineering

Job Title: Municipal Services Specialist (Solid Waste Management)

Job Posted On: Apr 29, 2013

Last Date to Apply: May 10, 2013

Location: Information Technology and Services - Karachi, Pakistan

1. Review all program documents; assist the SCIP to prepare documents and implement the Program.
2. Assist in planning, reviewing feasibility studies, and monitoring municipal sub-projects.
3. Assist mapping of municipal services infrastructure.
4. Help develop integrated management information systems for municipal services.
5. Help identify potential sites for landfill and waste water treatment plants.
6. Arrange consultative workshops with TMAs to identify future sub-projects.
7. Review progress of Urban Services Corporation(s) against business and capital investment plans.
8. Coordinate with regulatory authorities for the smooth SCIP implementation.
9. Other tasks in municipal planning & development.

1. Master Degree in Environmental Engineering, Civil Engineering, Solid Waste Management, or Public Health Engineering.
2. Skilled in field-related software, MS Office, and others.
3. 08 years’ experience in relevant field, including at least 02 years’ experience in Solid Waste Management, knowledge of landfills and other solid waste recovery and disposal techniques.
4. Preference will be given to candidates with international experience/donor funded projects and/or experience in local government devolution and reform-related assignments, preferably in water supply, sanitation, and solid waste management.
5. Candidates with multilateral or bilateral donor project experience will be preferred.
6. Candidate should not be over 45 years.

Graduation, preferably business and / or supply chain

We are looking for Customer Services Lead for our chemical industry client based in Karachi.

Requirements:
Graduation, preferably business and / or supply chain.
4 to 5 years of relevant experience.
Experience in customer service, supply chain, sales, controlling and in managing a team of about 8 CSOs for at least a year preferred.
Provide on-the-job coaching to team members in matters related to OTC process efficiency and foster customer focus culture under guidance from Customer Care Lead and Business Units.
Manage the employee development process in setting target agreement, performance review and career development plan.
Involve in the recruitment and talent management of CSOs to retain and develop staff with potential.
Review job level, resource utilization and planning jointly with BU Supply Chain Manager / disciplinary manager.
Develop individual training plan for the team based on current and future development requirement.
Provide order management-related expertise and information to business, functional counterparts and customer services community for continuous process improvement, system harmonization and solution coordinator for process problem solving.
Interact with business management and sales to gain knowledge of business development and customer need. Coordinate customer visits for CSOs in alignment with business regularly.
Order management performance monitoring using dedicated KPIs and reporting.
Ensure CSO team effectiveness by fostering cross-BU knowledge sharing and creating a reliable back-up system.
Offer guidance to CSO team in capturing customer expectation / requirement in NCM (Non-Compliance) process.
Analyze the root causes, propose corrective measures and ensure on-time closure of the end-to-end process in coordination with BUs and Functions for non-product quality complaints.
Demonstrate Customer Focus.
Develop Self and Others Collaborate for Achievement Act with Entrepreneurial Drive Communicate Effectively

Knowledge in SAP and OTC / business processes preferred.
Good understanding of the products/services of relevant business segments.
Service excellence competencies

A Banking Services Manager oversees branch operations, ensuring adherence to bank policies and regulatory requirements. They lead and supervise branch staff, maintain a customer-focused environment, and handle customer complaints. They manage financial and non-financial transactions, maintain security and confidentiality, and coordinate with internal departments. Additionally, they manage HR and administrative matters for branch staff, ensuring smooth banking operations and customer satisfaction.

1. Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
2. Work in close liaison with Branch Manager to achieve optimum results.
3. Supervise & administer the operations of branch in a manner that bank's policies, procedures, and SBP prudential Regulations are fully adhered to.
4. Create a working environment where customers receive the best attention and service.
5. Ensure staff under domain work in line with Bank SOPs, controls, and recommend timely rotation of staff.
6. Ensure that the concept of dual control is fully adhered to and that secrecy of cash safe keys and test keys/passwords are not compromised.
7. All computer inputs/outputs are signed jointly, and reports are properly sealed and recorded.
8. Attend auditors (Internal/External/SBP, Internal Control) and ensure compliance of their reports within timelines.
9. Observe cash in safe/cash on counter limits.
10. Prepare and submit all official MIS/Confirmations as required. Address customer complaints promptly.
11. Ensure account balancing is carried out independently, and outstanding items are reviewed and balanced monthly.
12. Maintain and balance security stationery periodically as per SOP.
13. Supervise and maintain records of all account openings and related operations.
14. Ensure daily balancing of cash book, vault, and prepare necessary reports.
15. Handle all departments and banking activities to maintain internal control, customer satisfaction, and minimize operational risks.
16. Authorize and supervise all transactions in real-time, ensuring no unauthorized transactions at day end.
17. Ensure staff backup for critical positions and staff punctuality, including adherence to dress code.
18. NOMINATE staff for training in consultation with LM.
19. Maintain coordination between bank departments for smooth operations.
20. Monitor staff behavior and report any suspicious activities.
21. Supervise custody and record keeping of PDCs, Gold, Pass Books, Keys, ATM Codes, and security items.
22. Manage HR and admin matters of branch staff.
23. Ensure all processes are completed daily, including voucher checks and activity reports.
24. Perform any other duties assigned by Line Manager.

1. Hold a Bachelor’s degree in marketing or commerce from a reputable institution. An MBA is preferable (subject to approval).
2. Minimum of 5 years of relevant work experience.

Job Locations:

About MMBL:

Mobilink Microfinance Bank Ltd. provides banking services to over 42 million registered users, including 16+ million monthly active customers across Pakistan. Combining traditional microfinance with mobile/digital banking technologies, the bank operates over 100 branches and 200,000 branchless banking agents, offering services like savings, MSME loans, remittances, mobile wallets, insurance, and more, promoting financial inclusion. MMBL is committed to fostering a positive workplace, emphasizing innovation, teamwork, and customer-centricity.

Why Join MMBL?

This opportunity is ideal for someone passionate about making a difference and playing a key role in transformative change. Join us to empower millions with the tools necessary to succeed in the digital age.

ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client’s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.

• O Levels/Matric or above
• Excellent English Written and Verbal Communication
• American or neutral accent
• Proficiency with MS Office (Particularly MS Excel and MS Word)
• Must be at least 18 Years old and hold valid CNIC.

You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.

This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job!

• Collaborative mindset
• Customer service focus
• Hands-on problem solving ability
• The ability to communicate technical information in a simple manner

Here @ ibex. we will help build you!

• Unlimited exposure
• A chance to polish your skills
• A great learning environment
• Ample experience to build a future path for yourself
• An opportunity to operate with a highly trained and diversified network of people

If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!

• Medical Insurance & OPD
• Provident Fund with investment options
• Leave Encashment
• Annual leaves
• On job training
• Two days off in a week
• Ergonomic furniture and infrastructure
• Referral Rewards
• Annual Increment
• Conveyance facility
• Loan facility
• Employee Appreciation programs

The salary for this position will be up to Rs. 100,000/month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.

• Deliver exceptional customer experience as measured by performance objectives and in accordance with the core values of our client
• Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
• Providing alternatives to products/items, which are not available on the ecommerce website
• Follow standard processes and procedures when it comes to providing the resolution
• Staying up to date with latest updates on system information, process changes and future updates