13 Employee Onboarding jobs in Pakistan

Karachi, Pakistan | Posted on 06/27/2025

• Department Name: Technical & Client Services
• Date Opened: 06/27/2025
• Job Type: Full time
• Industry: Technical & Client Services
• Work Experience: 5+ years
• Country: Pakistan

Job Description

D•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.

We are actively seeking a talented and experienced onboarding manager to oversee a wide variety of projects from conceptual design through implementation. You will have the chance to network with clients, vendors, and in-house personnel, as well as form a team of experts for each project to maximize resources and efficiency. This position will work closely with network development, product, and customer success teams to ensure successful project delivery.

Key Responsibilities

• Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
• Work closely with clients and their tech teams to fully integrate D•Engage into their marketing tech stack.
• Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.
• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
• Analyze the platform usage requirements of new customers and plan internal developments if needed.
• Track implementation tasks against a schedule and coordinate with internal staff to ensure goals are met on a timely basis.
• Maintain accurate project time frames, estimates, and status reports.
• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Review proposed modifications to project plans, including meeting with interested parties to approve and implement beneficial changes. Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.

Requirements

• Minimum 5 years of experience in a SaaS company, including onboarding customers for on-premise and cloud software installations.
• Professional Project Management Certification from an accredited institution preferred.
• Demonstrated understanding of Project Management processes, strategies, and methods.
• Excellent time management and organizational skills, with experience establishing guidelines in these areas for others.
• Strong sense of personal accountability regarding decision-making and supervising department teams.
• Experience working in a high-level collaborative environment and promoting a teamwork mentality.
• Managerial experience applying analytical thinking and problem-solving skills.
• Ability to predict challenges and proactively seek to head off obstacles.
• Conversational English is a must.
• Experience in implementing marketing communication channels and data structures is a plus.
• Work at the cutting edge of marketing technology and customer engagement.
• Be part of a collaborative, innovative, and fast-paced environment with remote global teams.
• Opportunities for continuous learning and professional development.
• Competitive salary and benefits package.

D•Engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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Islamabad, PK - Hybrid (Remote and In Person) As an Onboarding Associate at AIO, you will play a key role in helping new restaurant clients successfully adopt our platform. You’ll guide them through the onboarding journey—from initial setup to go-live— ensuring a smooth, timely, and effective transition that drives satisfaction and long-term value. As an Onboarding Associate, you will be the first point of contact for new restaurant clients after they sign up for our platform. Your goal is to guide them through a smooth and successful onboarding experience, ensuring they are set up for long-term success. You'll provide training, troubleshoot issues, and collaborate cross-functionally to optimise the onboarding process. What will be your responsibilities? As an Onboarding Associate, your responsibilities will include: Serve as the primary point of contact for new restaurant clients during the onboarding process. Coordinate onboarding activities, including account setup, data collection, system configuration, and training sessions. Understand each client’s unique restaurant operations and tailor onboarding accordingly. Collaborate with Sales, Customer Success, Product, and Support teams to ensure a seamless client experience. Provide virtual training on how to use features such as POS integration, inventory management, staff scheduling, reporting, and Web-dash. Track onboarding progress, maintain detailed records in the CRM system, and ensure timely completion of milestones. Proactively identify and address onboarding issues or delays, escalating as needed. Collect feedback from clients to continuously improve the onboarding process and customer experience. Stay informed about product updates and industry trends relevant to restaurant operations and technology. What are we looking for, and what does it require to be the right fit for this role? We’re looking for someone who thrives at the intersection of technology, customer service, and hospitality. The ideal candidate understands the unique challenges restaurant owners and operators face and can confidently guide them through implementing a new tech solution. Specifically, we’re seeking someone who: Communicates clearly and empathetically with a wide range of clients—from tech-savvy franchise managers to mom-and-pop restaurant owners. Is highly organised, can juggle multiple onboarding projects, and keeps things moving on schedule. Understands restaurant operations, ideally from firsthand experience, and can speak the language of hospitality. Is comfortable with software tools, can learn the AIO platform quickly, and can explain it in a user-friendly way. Loves solving problems and helping people succeed with new tools. Required Experience and Educational Background: Bachelor’s degree in Hospitality Management, Business Administration, Communications, Information Technology, or a related field. Equivalent work experience in the restaurant or hospitality industry may be considered in place of formal education. 0-2 years of experience in onboarding, customer success, implementation, or support— preferably within a SaaS or tech-driven environment. Prior experience working in or closely with the restaurant or hospitality industry (e.g., as a manager, server, chef, or in tech support for hospitality systems). Familiarity with restaurant technology tools such as POS systems, online ordering platforms, inventory or scheduling software is highly preferred. Proficiency in using CRM or project management tools (e.g., Salesforce, Aircall, Asana). Ability to analyse and streamline onboarding processes using automation tools, templates, and conditional logic. Comfortable setting up automated communications, data syncing between systems, or onboarding task sequences. Strong understanding of cloud-based software platforms and the ability to guide users through system setup and best practices. Basic understanding of APIs or data mapping is a plus. Bonus:

Experience with data imports, basic troubleshooting, or software configuration. Why Join AIO? Our mission is to revolutionise the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges (post-COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins. We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials. We are laser-focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world-class Silicon Valley startup.

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Karachi, Pakistan | Posted on 06/27/2025

Department Name: Technical & Client Services

Date Opened: 06/27/2025

Job Type: Full time

Industry: Technical & Client Services

Work Experience: 5+ years

Country: Pakistan

Job Description D•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.

We are actively seeking a talented and experienced onboarding manager to oversee a wide variety of projects from conceptual design through implementation. You will have the chance to network with clients, vendors, and in-house personnel, as well as form a team of experts for each project to maximize resources and efficiency. This position will work closely with network development, product, and customer success teams to ensure successful project delivery.

Key Responsibilities

Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.

Work closely with clients and their tech teams to fully integrate D•Engage into their marketing tech stack.

Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.

Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.

Analyze the platform usage requirements of new customers and plan internal developments if needed.

Track implementation tasks against a schedule and coordinate with internal staff to ensure goals are met on a timely basis.

Maintain accurate project time frames, estimates, and status reports.

Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.

Review proposed modifications to project plans, including meeting with interested parties to approve and implement beneficial changes. Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.

Requirements

Minimum 5 years of experience in a SaaS company, including onboarding customers for on-premise and cloud software installations.

Professional Project Management Certification from an accredited institution preferred.

Demonstrated understanding of Project Management processes, strategies, and methods.

Excellent time management and organizational skills, with experience establishing guidelines in these areas for others.

Strong sense of personal accountability regarding decision-making and supervising department teams.

Experience working in a high-level collaborative environment and promoting a teamwork mentality.

Managerial experience applying analytical thinking and problem-solving skills.

Ability to predict challenges and proactively seek to head off obstacles.

Conversational English is a must.

Experience in implementing marketing communication channels and data structures is a plus.

Work at the cutting edge of marketing technology and customer engagement.

Be part of a collaborative, innovative, and fast-paced environment with remote global teams.

Opportunities for continuous learning and professional development.

Competitive salary and benefits package.

D•Engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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Job Description

Sumato Solutions is a fully stack software solution in the IT sector that delivers custom digital services to clients internationally. Our key services are custom software development, mobile and web applications, UI/UX design, digital marketing, and staff augmentation. We deliver the best digital solutions to our national and international clients and maintain our remarkable reputation within the software sector.As an expansion to our team, we are hiring an HR Coordinator who takes a proactive approach to HR functions and delivers exceptional support in the Software Industry. The candidate must have strong knowledge of human resource practices, excellent communication skills, and be able to manage employees’ issues professionally and sensitively.

Key Responsibilities:

• Handle employee inquiries through email, chat, and face-to-face, and provide HR resources on all communication platforms.

• Categorized employee records, inquiries, and solutions to provide effective tracking and follow-up, and ensure HRM systems.

• Monitor the progress of HR tasks and engage with various departments in the company.

• Respond to employee queries efficiently to support effective communication, empathy, and professionalism in the working environment.

• Crafting HR documents such as policies, onboarding kits, and standard templates to facilitate internal HR procedures.

• Stay updated with policy changes and keep all employees informed of the policies in the company.

• Collect employee feedback and make recommendations to enhance HR practices, employee satisfaction, and culture at the workplace.

• Ensure the internal policies and maintain HR service level agreements (SLAs) to address the employees' inquiries effectively and sustain appropriate HR service delivery.

Requirements:

• Bachelor’s degree in BD, Mass Communication, or any related field.
• 1 to 2 years of experience in HR support, recruitment, or employee relations, preferably in the software industry.
• Good verbal and written communication skills in English and able to maintain a professional tone.
• Have strong interpersonal and listening skills, with the ability to handle employee concerns empathetically and professionally.
• Proficient in using Google Workspace (Docs, Sheets, Gmail) or Microsoft Office Suite for HR documentation and tracking.
• Familiarity with HR tools(e.g., HRIS), applicant tracking systems, or experience dealing with HR documentation and compliance is a plus.
• Able to work independently and remain precise in a dynamic HR setup.
• Strength in organizational, problem-solving, and critical-thinking abilities, and a proactive tone in dealing with HR-related issues.

Company Benefits

• Market Competitive Salary
• Weekend Off
• Paid Annual Leaves
• Personal Growth
• Work Anniversaries & Birthdays Celebrations
• Performance-Based Increment

Working Hours

Monday - Friday; 9:00 am to 6:00 pm

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Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, or related fields

We are looking for a highly motivated and detail-oriented HR Coordinator to join our team at Macsons Overseas Consultants. The successful candidate will be responsible for supporting the HR team in all aspects of HR operations, including recruitment, onboarding, employee engagement, and performance management.

Responsibilities:

1. Assist with the recruitment process by posting job ads, screening resumes, scheduling interviews, and conducting reference checks.
2. Coordinate new hire onboarding activities, including orientation, paperwork, and training.
3. Assist with performance management processes, including employee evaluations and goal-setting.
4. Maintain employee files and HR databases.
5. Assist with employee engagement initiatives, including events and recognition programs.
6. Provide general administrative support to the HR team.

Qualifications:

1. Bachelor's degree in Human Resources or a related field.
2. 1-2 years of experience in an HR support role.
3. Strong organizational and time management skills.
4. Excellent communication and interpersonal skills.
5. Proficiency in Microsoft Office applications.
6. Ability to work independently and as part of a team.

If you are passionate about HR and are looking for an opportunity to develop your skills and grow your career, we encourage you to apply for this position.

Job Specification

1. Strong communication and interpersonal skills
2. Excellent organizational and time management skills
3. Knowledge of employment laws and regulations
4. Experience with HR software and systems
5. Understanding of performance management and employee evaluation processes
6. Ability to handle sensitive and confidential information
7. Experience with recruitment and onboarding processes
8. Ability to handle conflicts and difficult conversations with employees and management
9. Strategic thinking and problem-solving skills
10. Strong attention to detail and accuracy.

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Job Description

Sumato Solutions

is a fully stack software solution in the IT sector that delivers custom digital services to clients internationally. Our key services are

custom software development, mobile and web applications, UI/UX design, digital marketing, and staff augmentation.

We deliver the best digital solutions to our national and international clients and maintain our remarkable reputation within the software sector.As an expansion to our team, we are hiring an

HR Coordinator

who takes a proactive approach to HR functions and delivers exceptional support in the Software Industry. The candidate must have strong knowledge of human resource practices, excellent communication skills, and be able to manage employees’ issues professionally and sensitively. Key Responsibilities:

Handle employee inquiries through email, chat, and face-to-face, and provide HR resources on all communication platforms. Categorized employee records, inquiries, and solutions to provide effective tracking and follow-up, and ensure HRM systems. Monitor the progress of HR tasks and engage with various departments in the company. Respond to employee queries efficiently to support effective communication, empathy, and professionalism in the working environment. Crafting HR documents such as policies, onboarding kits, and standard templates to facilitate internal HR procedures. Stay updated with policy changes and keep all employees informed of the policies in the company. Collect employee feedback and make recommendations to enhance HR practices, employee satisfaction, and culture at the workplace. Ensure the internal policies and maintain HR service level agreements (SLAs) to address the employees' inquiries effectively and sustain appropriate HR service delivery. Requirements:

Bachelor’s degree in

BD, Mass Communication,

or any related field. 1 to 2 years of experience

in HR support, recruitment, or employee relations, preferably in the software industry. Good verbal and written communication skills in English and able to maintain a professional tone. Have strong interpersonal and listening skills, with the ability to handle employee concerns empathetically and professionally. Proficient in using Google Workspace (Docs, Sheets, Gmail) or Microsoft Office Suite for HR documentation and tracking. Familiarity with HR tools(e.g., HRIS), applicant tracking systems, or experience dealing with HR documentation and compliance is a plus. Able to work independently and remain precise in a dynamic HR setup. Strength in organizational, problem-solving, and critical-thinking abilities, and a proactive tone in dealing with HR-related issues. Company Benefits

Market Competitive Salary Weekend Off Paid Annual Leaves Personal Growth Work Anniversaries & Birthdays Celebrations Performance-Based Increment Working Hours

Monday - Friday; 9:00 am to 6:00 pm

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Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, or related fields We are looking for a highly motivated and detail-oriented HR Coordinator to join our team at Macsons Overseas Consultants. The successful candidate will be responsible for supporting the HR team in all aspects of HR operations, including recruitment, onboarding, employee engagement, and performance management. Responsibilities: Assist with the recruitment process by posting job ads, screening resumes, scheduling interviews, and conducting reference checks. Coordinate new hire onboarding activities, including orientation, paperwork, and training. Assist with performance management processes, including employee evaluations and goal-setting. Maintain employee files and HR databases. Assist with employee engagement initiatives, including events and recognition programs. Provide general administrative support to the HR team. Qualifications: Bachelor's degree in Human Resources or a related field. 1-2 years of experience in an HR support role. Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office applications. Ability to work independently and as part of a team. If you are passionate about HR and are looking for an opportunity to develop your skills and grow your career, we encourage you to apply for this position. Job Specification

Strong communication and interpersonal skills Excellent organizational and time management skills Knowledge of employment laws and regulations Experience with HR software and systems Understanding of performance management and employee evaluation processes Ability to handle sensitive and confidential information Experience with recruitment and onboarding processes Ability to handle conflicts and difficult conversations with employees and management Strategic thinking and problem-solving skills Strong attention to detail and accuracy.

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Bachelor's degree in Human Res2ources or a related field

Job Description: HR Executive Coordinator

Responsibilities:
1. Assist in the recruitment and selection process, including conducting interviews and screening candidates.
2. Coordinate and plan employee training programs and orientation sessions.
3. Maintain and update employee records, including attendance, leaves, and personal information.
4. Assist in the implementation of HR policies and procedures.
5. Support the performance management process by conducting employee evaluations and providing feedback.
6. Coordinate employee engagement activities and events.
7. Handle employee inquiries and resolve any HR-related issues.
8. Assist in the preparation of HR reports and presentations.
9. Stay updated with the latest HR trends and best practices.

Job Specification

1. Strong interpersonal and communication skills.
2. Ability to maintain confidentiality and handle sensitive information.
3. Excellent organizational and time management skills.
4. Proficient in Microsoft Office Suite.
5. Attention to detail and accuracy.

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