65 Dynamics Crm jobs in Pakistan

Job Specification

Requirements:

Bachelor's degree in Computer Science, Information Technology, or related field. Proficiency in customizing and configuring Dynamics CRM, including entities, workflows, forms, and reports. Strong understanding of Dynamics CRM architecture, data model, and security model. Microsoft Dynamics CRM certifications preferred but not required. Benefits:

Medical facility (Self & dependents) Gym allowance Mobile allowance 20 paid leaves (Jan to Dec) Free Lunch Facility (In-house) Market Competitive Salary Learning & Challenging Work Environment Amazing Work Culture Information Technology and Services - Islamabad, Pakistan

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Dynamics CRM Functional Associate (MB210/220/230/240)+PL400

Join to apply for the Dynamics CRM Functional Associate (MB210/220/230/240)+PL400 role at ITC Worldwide

Dynamics CRM Functional Associate (MB210/220/230/240)+PL400

2 days ago Be among the first 25 applicants

Join to apply for the Dynamics CRM Functional Associate (MB210/220/230/240)+PL400 role at ITC Worldwide

Get AI-powered advice on this job and more exclusive features.

About the job Dynamics CRM Functional Associate (MB210/220/230/240)+PL400

ITC is on a mission to provide every organization relentless Technical Service and Support for their ERP & CRM Business Applications.

Customer & Marketing is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done and rewire the competitive fabric of entire industries. That's the power of driving disruption. That's Customer & Marketing.

Work You'll Do

A Microsoft Dynamics CRM Senior Associate works with Microsoft Dynamics leadership to identify prospects, cultivate, sell and deliver field service transformation projects. The Senior Associate is a thought leader and helps build collateral and content to differentiate Deloitte in the marketplace. Throughout the lifecycle of prospect to delighted client, the Senior Associate builds and manages teams, advises clients on best practices in field service and technology, ensures quality on projects, and identifies new sales opportunities at existing clients.

The Team

Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets.

Professionals will serve our clients through the following types of work:

Customer Operations | modernize, deploy, and operate office capabilities and business processes across sales operations, quote-to-cash, and revenue management team

• Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service
  
  

Qualifications

Required:

Minimum of 10 years relevant experience in a consulting or industry role, with a minimum of 6 years relevant consulting in CRM technologies and Microsoft Dynamics 365 Customer Engagement/CRM ;

• 6+ years hands on experience CRM 2011 (OnPrem) Internal
• Minimum 6 years of experience leading multiple project teams simultaneously on relevant engagements
• Deep functional understanding of sales and service including Microsoft Dynamics 365 Sales and Customer Service enabling the processes
• Good understanding of the CRM technology market
• Experience using Model Apps and/or Canvas Apps to extend the platform
• Strong project management experience
• Experience selling consulting professional services and delivering project based work
• Bachelors' degree
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  
  

Preferred

• Experience writing white papers or other eminence pieces on industry trends
• Knowledge of digital tools: IOT, augmented reality, generative AI
• Ability to work independently and manage multiple assignments
• Strong problem-solving skills with the ability to exercise mature judgement
• Demonstrated ability to manage ambiguity and apply problem-solving skills
• Demonstrated ability to employ research and analytical thinking
• Demonstrated capabilities in teamwork and leadership, including the desire and eagerness to mentor and assist in the professional development of junior staff members
• Working knowledge and experience of Microsoft 365 Office applications and tools
• Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
• PMP (PMI) (+)
• HubSpot CRM (+)
• Two (2) or more certs required: MB200/210/220/230/240 +PL 400

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at ITC Worldwide by 2x

Get notified about new Customer Relationship Management Specialist jobs in Lahore, Punjab, Pakistan .

Customer Success Manager – (Higher Education) Customer Service Specialist- International Projects Customer Relationship Management Specialist Customer Relationship Management Specialist

Lahore District, Punjab, Pakistan 2 days ago

D365 CRM CE Techno Functional Consultant D365 CRM Techno-Functional Principal Consultant

Lahore District, Punjab, Pakistan 6 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Dynamics CRM Functional Associate (MB210/220/230/240)+PL400

Join to apply for the

Dynamics CRM Functional Associate (MB210/220/230/240)+PL400

role at

ITC Worldwide Dynamics CRM Functional Associate (MB210/220/230/240)+PL400

2 days ago Be among the first 25 applicants Join to apply for the

Dynamics CRM Functional Associate (MB210/220/230/240)+PL400

role at

ITC Worldwide Get AI-powered advice on this job and more exclusive features. About the job Dynamics CRM Functional Associate (MB210/220/230/240)+PL400

ITC is on a mission to provide every organization relentless

Technical Service and Support

for their ERP & CRM Business Applications.

Customer & Marketing is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done and rewire the competitive fabric of entire industries. That's the power of driving disruption. That's Customer & Marketing.

Work You'll Do

A Microsoft Dynamics CRM Senior Associate works with Microsoft Dynamics leadership to identify prospects, cultivate, sell and deliver field service transformation projects. The Senior Associate is a thought leader and helps build collateral and content to differentiate Deloitte in the marketplace. Throughout the lifecycle of prospect to delighted client, the Senior Associate builds and manages teams, advises clients on best practices in field service and technology, ensures quality on projects, and identifies new sales opportunities at existing clients.

The Team

Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets.

Professionals will serve our clients through the following types of work:

Customer Operations | modernize, deploy, and operate office capabilities and business processes across sales operations, quote-to-cash, and revenue management team

Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service

Qualifications

Required:

Minimum of 10 years relevant experience in a consulting or industry role, with a minimum of 6 years relevant consulting in CRM technologies and Microsoft Dynamics 365 Customer Engagement/CRM ;

6+ years hands on experience CRM 2011 (OnPrem) Internal Minimum 6 years of experience leading multiple project teams simultaneously on relevant engagements Deep functional understanding of sales and service including Microsoft Dynamics 365 Sales and Customer Service enabling the processes Good understanding of the CRM technology market Experience using Model Apps and/or Canvas Apps to extend the platform Strong project management experience Experience selling consulting professional services and delivering project based work Bachelors' degree Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred

Experience writing white papers or other eminence pieces on industry trends Knowledge of digital tools: IOT, augmented reality, generative AI Ability to work independently and manage multiple assignments Strong problem-solving skills with the ability to exercise mature judgement Demonstrated ability to manage ambiguity and apply problem-solving skills Demonstrated ability to employ research and analytical thinking Demonstrated capabilities in teamwork and leadership, including the desire and eagerness to mentor and assist in the professional development of junior staff members Working knowledge and experience of Microsoft 365 Office applications and tools Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other) PMP (PMI) (+) HubSpot CRM (+) Two (2) or more certs required: MB200/210/220/230/240 +PL 400

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at ITC Worldwide by 2x Get notified about new Customer Relationship Management Specialist jobs in

Lahore, Punjab, Pakistan . Customer Success Manager – (Higher Education)

Customer Service Specialist- International Projects

Customer Relationship Management Specialist

Customer Relationship Management Specialist

Lahore District, Punjab, Pakistan 2 days ago D365 CRM CE Techno Functional Consultant

D365 CRM Techno-Functional Principal Consultant

Lahore District, Punjab, Pakistan 6 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

ITC is on a mission to provide every organization relentless Technical Service and Support for their ERP & CRM Business Applications.

Customer & Marketing is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done and rewire the competitive fabric of entire industries. That's the power of driving disruption. That's Customer & Marketing.

Work You'll Do

A Microsoft Dynamics CRM Senior Associate works with Microsoft Dynamics leadership to identify prospects, cultivate, sell and deliver field service transformation projects. The Senior Associate is a thought leader and helps build collateral and content to differentiate Deloitte in the marketplace. Throughout the lifecycle of prospect to delighted client, the Senior Associate builds and manages teams, advises clients on best practices in field service and technology, ensures quality on projects, and identifies new sales opportunities at existing clients.

The Team

Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets.

Professionals will serve our clients through the following types of work:

Customer Operations | modernize, deploy, and operate office capabilities and business processes across sales operations, quote-to-cash, and revenue management team

• Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service
  
  

Qualifications

Required:

Minimum of 10 years relevant experience in a consulting or industry role, with a minimum of 6 years relevant consulting in CRM technologies and Microsoft Dynamics 365 Customer Engagement/CRM ;

• 6+ years hands on experience CRM 2011 (OnPrem) Internal
• Minimum 6 years of experience leading multiple project teams simultaneously on relevant engagements
• Deep functional understanding of sales and service including Microsoft Dynamics 365 Sales and Customer Service enabling the processes
• Good understanding of the CRM technology market
• Experience using Model Apps and/or Canvas Apps to extend the platform
• Strong project management experience
• Experience selling consulting professional services and delivering project based work
• Bachelors' degree
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  
  
  

Preferred :

• Experience writing white papers or other eminence pieces on industry trends
• Knowledge of digital tools: IOT, augmented reality, generative AI
• Ability to work independently and manage multiple assignments
• Strong problem-solving skills with the ability to exercise mature judgement
• Demonstrated ability to manage ambiguity and apply problem-solving skills
• Demonstrated ability to employ research and analytical thinking
• Demonstrated capabilities in teamwork and leadership, including the desire and eagerness to mentor and assist in the professional development of junior staff members
• Working knowledge and experience of Microsoft 365 Office applications and tools
• Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
• PMP (PMI) (+)
• HubSpot CRM (+)
• Two (2) or more certs required: MB200/210/220/230/240 +PL 400

About the Role
We’re seeking a highly skilled Dynamics 365 CRM Developer to support and enhance our implementation of Microsoft Dynamics 365 for Customer Service and Marketing . The ideal candidate will bring deep expertise in Dynamics 365 customization, Power Platform (Power Automate, Power Apps, Power BI) , and Co-Pilot Studio , with a proven track record inAzure DevOps, chatbot & IVR setup , and CRM performance optimization.
You’ll join a collaborative, fast-paced team working on building next-gen intelligent customer support automation—includingchatbots, voice IVRs, and AI-powered insights —to reduce manual workload on agents and improve customer experience.

Key Responsibilities

• Customize and configure Dynamics 365 (Customer Service & Marketing modules) including forms, BPFs, dashboards, views, workflows, and SLAs.
• Design and build Power Automate flows to handle CRM logic, alerts, escalations, and case routing.
• ExtendCo-Pilot Studio capabilities for real-time customer interaction (chatbots & AI agents).
• Collaborate with team leads to designIVR voice bots , configureMicrosoft Contact Center , and assist withAzure Communication Services .
• Integrate Dynamics with external systems viaREST APIs , and manage SharePoint file integration.
• Create and optimizecustom dashboards and reports using Dynamics Charts, SSRS, and Power BI (including data lake strategies for high-volume).
• Manage deployments across Dev, UAT, and Prod usingAzure DevOps pipelines , with focus onminimal-impact promotions and solution packaging.
• Set up security roles, permissions, team access, and business unit configurations.
• Support segmentation logic, customer journey orchestration, and future expansion intoCustomer Insights CI/CD.

Required Skills & Experience

• 3–5+ years of hands-on Dynamics 365 CE experience.
• Power Platform proficiency:Power Automate, Power Apps, Power BI.
• Strong knowledge ofCo-Pilot Studio , chatbot frameworks, and AI agent customization.
• Experience with Dynamics voice & chat omnichannel capabilities.
• Proven ability to configureIVR , voice recognition flows, and Azure Contact Center integrations.
• Experience in DevOps practices including pipeline setup, environment promotion, and CI/CD deployment in Azure.
• Familiarity withREST API integration andSharePoint document management within CRM.
• Ability to work with large data volumes and manage reporting viaData Lake, Dataverse , andPower BI.
• Comfortable with custom workflows, plug-ins, SSRS reports.
• Exposure toCustomer Insights, segmentation, and marketing automation tools is a strong plus.

Nice to Have

• Experience withMicrosoft Fabric.
• Knowledge ofwebhooks and real-time syncs.
• Familiarity with Zendesk or similar customer support platforms.
• Previous work on optimizing CRM UI responsiveness and agent-facing tools.
• Comfort working independently and collaborating with cross-functional teams.

Work Hours

• Ability to work in or align partially withUS business hours.
• Comfortable collaborating across distributed teams and asynchronous workflows.

Why Join Us?

• Be part of a forward-thinking digital transformation using Microsoft’s latest tech.
• Help design intelligent self-service systems that reduce workload and increase satisfaction.
• Work directly with leadership on meaningful product and customer support improvements.

To apply: Please include examples of past CRM customization work, Power Automate flows, chatbot/IVR experience, and any relevant GitHub or demo links.

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We are seeking a highly skilled .NET Developer with experience in Azure Data Factory, SQL Server, and Microsoft Dynamics 365 CRM to design and deliver data-driven backend applications and integration solutions. This position is ideal for someone who thrives on creating scalable and efficient backend systems, automating data pipelines, and building integrations across cloud and enterprise systems.

Core Responsibilities
• Develop and enhance backend applications using .NET technologies (C#, ASP.NET Core).
• Build and maintain data pipelines and transformation logic using Azure Data Factory.
• Integrate and extend Dynamics 365 CRM functionality, OR optimize data workflows using SQL Server.
• Collaborate with business analysts and architects to understand integration and data requirements.
• Implement secure, reliable, and performant services and APIs.
• Debug and resolve technical issues across integration points.
• Create and maintain documentation on architecture, data flows, and technical configurations.

• Bachelor’s degree in Computer Science, Software Engineering, or related.
• 3+ years of professional experience in .NET development.
• Proven experience with Azure Data Factory and orchestrating data workflows.
• Working knowledge of Microsoft Dynamics 365 CRM OR strong proficiency in SQL Server (T-SQL, procedures, optimization).
• Familiarity with REST APIs, JSON, and web services.
• Strong understanding of software development lifecycle and design patterns.
• Effective communicator and collaborator.
• Experience using Azure DevOps or Jira for task management, version control, and CI/CD pipelines.
• Excellent communication and teamwork abilities.

Preferred Qualification:

• Microsoft Certified: Azure Developer Associate, or relevant certifications.
• Experience with Azure Functions, Logic Apps, Key Vault, and Azure DevOps.
• Exposure to frontend technologies such as Angular, React, or Blazor.
• Knowledge of CI/CD pipelines and version control tools like Git.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus

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Company Overview

10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high-performance team members. Our broad expertise in product management, user experience/design, cloud architecture, software development, data insights and intelligence, cybersecurity, emerging tech, and quality assurance ensures that we are delivering solutions that address business needs. 10Pearls is proud to have a diverse clientele including large enterprises, SMBs, and high-growth startups. We work with clients across industries, including healthcare/life sciences, education, energy, communications/media, financial services, and hi-tech. Our many long-term, successful partnerships are built upon trust, integrity, and successful delivery and execution.

Role

We are seeking a skilled Dynamics 365 Developer to design, develop, test, and deploy custom solutions on the Dynamics 365 platform. The ideal candidate should have strong technical expertise and extensive experience in building Dynamics 365 solutions.

Responsibilities

• Knowledge of best practices about the platform.
• Platform project development life cycle.
• Configuration, customization and designing of declarative/programmatic automations including debugging.
• Integrate platform with other systems using SOAP, Rest APIs and ESB.
• Knowledge of unit test/code coverage classes.
• Supporting, maintaining and documenting functionalities.
• Assists in testing and quality assurance.
• Collaborate with Business Analysts and Project Managers to identify the business “technical needs” from specifications and requirements.

Requirements

• Minimum of 5years of experience in Dynamics 365 development, including Dynamics 365 for Sales, Customer Service, Power Platform, and Azure.
• Proficiency in integrating external marketing tools like HubSpot and ON24, and working with Microsoft technologies such as .NET, C#, and SQL Server.
• Strong problem-solving and organizational skills with experience in Agile methodologies and tools like Azure DevOps, JIRA, or Trello.
• Excellent communication and interpersonal skills to collaborate effectively with stakeholders across the organization.
• Analytical mindset with the ability to identify patterns, causes, and effects to drive meaningful solutions.
• Adaptable and tech-savvy with a proactive approach to learning and utilizing new technologies.

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We are seeking a highly skilled .NET Developer with experience in Azure Data Factory, SQL Server, and Microsoft Dynamics 365 CRM to design and deliver data-driven backend applications and integration solutions. This position is ideal for someone who thrives on creating scalable and efficient backend systems, automating data pipelines, and building integrations across cloud and enterprise systems.

Core Responsibilities
• Develop and enhance backend applications using .NET technologies (C#, ASP.NET Core).
• Build and maintain data pipelines and transformation logic using Azure Data Factory.
• Integrate and extend Dynamics 365 CRM functionality, OR optimize data workflows using SQL Server.
• Collaborate with business analysts and architects to understand integration and data requirements.
• Implement secure, reliable, and performant services and APIs.
• Debug and resolve technical issues across integration points.
• Create and maintain documentation on architecture, data flows, and technical configurations.

• Bachelor’s degree in Computer Science, Software Engineering, or related.
• 3+ years of professional experience in .NET development.
• Proven experience with Azure Data Factory and orchestrating data workflows.
• Working knowledge of Microsoft Dynamics 365 CRM OR strong proficiency in SQL Server (T-SQL, procedures, optimization).
• Familiarity with REST APIs, JSON, and web services.
• Strong understanding of software development lifecycle and design patterns.
• Effective communicator and collaborator.
• Experience using Azure DevOps or Jira for task management, version control, and CI/CD pipelines.
• Excellent communication and teamwork abilities.

Preferred Qualification:

• Microsoft Certified: Azure Developer Associate, or relevant certifications.
• Experience with Azure Functions, Logic Apps, Key Vault, and Azure DevOps.
• Exposure to frontend technologies such as Angular, React, or Blazor.
• Knowledge of CI/CD pipelines and version control tools like Git.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus

#J-18808-Ljbffr

We are seeking a highly skilled .NET Developer with experience in Azure Data Factory, SQL Server, and Microsoft Dynamics 365 CRM to design and deliver data-driven backend applications and integration solutions. This position is ideal for someone who thrives on creating scalable and efficient backend systems, automating data pipelines, and building integrations across cloud and enterprise systems.

Core Responsibilities • Develop and enhance backend applications using .NET technologies (C#, ASP.NET Core). • Build and maintain data pipelines and transformation logic using Azure Data Factory. • Integrate and extend Dynamics 365 CRM functionality, OR optimize data workflows using SQL Server. • Collaborate with business analysts and architects to understand integration and data requirements. • Implement secure, reliable, and performant services and APIs. • Debug and resolve technical issues across integration points. • Create and maintain documentation on architecture, data flows, and technical configurations.

• Bachelor’s degree in Computer Science, Software Engineering, or related. • 3+ years of professional experience in .NET development. • Proven experience with Azure Data Factory and orchestrating data workflows. • Working knowledge of Microsoft Dynamics 365 CRM OR strong proficiency in SQL Server (T-SQL, procedures, optimization). • Familiarity with REST APIs, JSON, and web services. • Strong understanding of software development lifecycle and design patterns. • Effective communicator and collaborator. • Experience using Azure DevOps or Jira for task management, version control, and CI/CD pipelines. • Excellent communication and teamwork abilities.

Preferred Qualification:

• Microsoft Certified: Azure Developer Associate, or relevant certifications. • Experience with Azure Functions, Logic Apps, Key Vault, and Azure DevOps. • Exposure to frontend technologies such as Angular, React, or Blazor. • Knowledge of CI/CD pipelines and version control tools like Git. Private Health Insurance Paid Time Off Work From Home Training & Development Performance Bonus

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