46 Documentation Specialist jobs in Pakistan

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Responsibilities

1. Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
2. Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
3. Write easy-to-understand user interface text, online help, and developer guides.
4. Create tutorials to help end-users use a variety of applications.
5. Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
6. Create and maintain the information architecture.

Requirements

1. Proven working experience in technical writing of software documentation.
2. Ability to deliver high-quality documentation paying attention to detail.
3. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
4. Strong working knowledge of Microsoft Office.
5. Basic familiarity with the SDLC and software development.
6. University degree in Computer Science, Engineering, or equivalent preferred.

Location: Information Technology and Services - Karachi, Pakistan

Direct message the job poster from Habib Bank AG Zurich

Overview:

We are seeking a skilled Document Specialist to join our team.

In this role, you will be responsible for creating comprehensive and detailed documentation for developed systems, including system flows, architecture diagrams, user manuals, and technical specifications. You will collaborate closely with developers, product managers, and other stakeholders to ensure the documentation is clear, accurate, and easy to understand.

Key Responsibilities:

• Write and maintain clear documentation for system architecture, flows, and user guides.
• Work with developers and project managers to document features and technical details.
• Develop, update, and maintain documentation standards, templates, and version control.
• Technical & Compliance Docs:
• Create and manage technical, infrastructure, and governance documentation, including for external or regulatory needs.
• Set up collaboration platforms and assist in creating technical design documents.

Qualifications:

• 4-year degree in any IT-related field
• 3 to 5 years of experience in related documentation

Skills and Competencies:

• Analytical skills
• Interpersonal and communication skills
• Adherence to core values

• Mid-Senior level

• Full-time

• Information Technology

• Banking

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Responsibilities:

• Creating User Manuals, training guides, operation manuals, test plans, and other project and product documentation.
• Ability to visualize data, concepts, and workflows to create diagrams, charts, and illustrations to supplement documentation.
• Initiate process improvements and participate in departmental efforts to develop and analyze documentation standards and procedures.
• Coordinate with the development team to produce software documentation in a timely manner. Scope, track, and manage the documentation process to ensure that high-quality documentation is delivered on time. Flexibility to work in a fast-paced environment and meet tight deadlines independently.

• Must have at least 2 years of hands-on post-qualification experience in Technical Writing with a reputed IT organization.
• Must have high proficiency in content writing, user manuals, requirements & functional specifications, and other SDLC-related technical documents as per established standards for accuracy, quality, presentation, grammar, and composition.
• Must have profound knowledge of Information Architecture, Information Design, and Information Mapping techniques.
• Work experience in Process Modeling.
• Complete understanding of Software Development Life Cycle (SDLC).
• Strong drafting and communication skills.

Information Technology and Services - Islamabad, Pakistan

• Work under the supervision of Relationship Management.
• Responsible for functional documentation of software products.
• Assist in arranging training sessions for the teams.
• Write and communicate the training material for the software product.
• Generate release notes for software versioning.

Strong communication skills in speaking and writing of functional documentation, as well as presentation and training skills, are a must.

Information Technology and Services - Karachi, Pakistan

Your role will be to lead / independently work on data warehousing/BI projects engaging directly with customers.
You'll also be involved in mentoring a team of developers on best practices in information management.

Minimum Qualification: Bachelors in Computer Science

Required Experience and Skills :

• At least 3 years of software industry experience with 1 year in information management domain
• Expert proficiency in SQL and experience with at least one major RDBMS
• Strength in data warehousing concepts, techniques and patterns
• Knowledge of at least one ETL tool and one BI tool
• Practical experience of at least one project covering any BI / ETL tool
• Experience working with large data-sets
• Experience with Dimensional Data Modeling or some other logical modeling of data
• Ability to manage multiple tasks and priorities; and delivering on tough deadlines
• Experience in client coordination
• Excellent verbal and written Communication
• Ability and willingness to travel on domestic and international assignments

Nice to have:

• Experience with Kalido tools
• Experience of performance-tuning queries and databases for large volumes

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Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview

The PIM Operations Specialist is responsible for creating, updating, and editing product information data in various ERP systems used in our Zones HQ and other Global geo team locations, insuring data integrity to support key business operations such as quotes, POs, invoicing, and SKU based reporting. This entails working directly in the ERP system or formatting the information so that is can be transferred to the Global geo teams’ ERP system.

The resource will be accountable for the daily data management and governance of hardware, software, and services throughout the product lifecycle. The goal is to support sales growth and customer satisfaction by providing complete and accurate product information promptly and employing SKU management best practices.

What You’ll Do As The PIM Specialist

Employees employed in the role of PIM Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Learn, understand and execute the SKU management needs for the designated Zones locations.
• If appropriate, format the SKU information in a manner that can be transferred to other Global geo teams’ ERP system.
• Oversee the creation and maintenance of product information as per the policies and procedure laid out in Standard Operating Procedures (SOPs).
• Respond and process all product modification requests in a timely and accurate manner throughout the lifecycle.
• Provide support to Global geo teams during their standard operating hours (local time)
• SKU requests are processed in a timely & accurate manner.
• Other SKU or data related requests or projects are completed in a timely and accurate manner.
  
  

• Graduate – Any Specialization.
• Written: Successfully prepare written communication. Candidate should be able to accurately enter large quantity of data from single/multiple sources in a prescribed format at the required level of accuracy
• Verbal: Have good articulation and should be able to manage escalations in a professional manner
• Computer Skills: Candidate must be proficient in Excel, PowerPoint, Word, and Outlook
• Demonstrate strong accuracy and attention to detail, work with a sense of urgency and excel in a dynamic, fast paced growth environment.
• Works well in a team environment and is accountable to take ownership to achieve personal and team results.
• Customer-centric focus to investigate and take actions to meet customers' current and future needs and to interact well with other departments.
• 1-2 years’ experience working in an Offshore/Outsourced model in a combined sales/operation/supply chain function; reseller hardware/software industry preferred.
• General understanding of information technology products and terminology preferred.
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Information Technology
• Industries Computer Hardware Manufacturing, Software Development, and IT Services and IT Consulting

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