16 Director Operations jobs in Pakistan

Director Operations
Idara-E-Taleem-O-Aaghi, Pakistan

Responsibilities:

1. Contribute to the development and refinement of ITAs strategies.
2. Support the overall process of management and decision-making to ensure the organization maximizes its short, medium, and long-term goals.
3. Liaise with other directors on the implementation of the Idara's strategic and operational plans.
4. Develop, review, and report on the operations division's strategy, ensuring the strategic objectives are well understood and executed by the heads of department.
5. Ensure that the operational functions of the Idara are run effectively and efficiently so that each operational division performs in terms with their strategic plan, developmental plan, and operational plan objectives.
6. Maintain the administration, budgeting, monitoring, reporting, communication, and liaison on all Idara's affairs at a level acceptable to the board operations and controls.
7. Implement, maintain, and manage an effective system of controls throughout the company, covering non-financial as well as financial controls.
8. Management, monitoring, reporting, and communication in regard to financial and physical resources, administration, and budgeting.

Job Specification:

1. Demonstrate excellence & expertise in the fields of financial management, administration and operations, IT, and other operational affairs.
2. Demonstrate an understanding of the environment of financial, administration, and HR planning.
3. Demonstrate experience in the management of a team at a professional level.

Information Technology and Services - Lahore, Pakistan

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Director Operations
Burraq Telecom Limited, Pakistan

- Coordinate the daily operation of the Engineering Department in an international matrix organisation.
- Serve as single point of contact for all problems in the Field Operations environment; aggressively pursues root causes for service failures and communicates regularly to the Country Manager and the VP Operations.
- Assist with new site turn up and development. Tasks may include resource planning, cost estimates and adherence to set deliverables.
- Establish and maintain strong vendor relationships with local providers.
- Develop or assist in the development and implementation of policies and procedures to ensure efficient and safe technical operation of the department.
- Manage and execute against the local engineering budget.
- Ensure compliance with accepted maintenance procedures and policies.
- Ensure compliance with written operating plans and procedures, company policies, labour laws, and European Union rules and regulations, and Hazardous Materials.
- Manage 24x7x365 support teams, schedule on-call rotation, assign truck-rolls, handle task assignment and projects. Recruit, manage and develop the field operations team.
- Provide second level support for customer complaints, suggestions, and concerns.
- Provide technical training to other departments as requested.
- Manage staff aspirations and motivations in a rapidly evolving structure.
- Ensure regulatory compliance, spectrum management, and timely ComReg reporting.
- Monitor Industry and country technical developments, relations, and compliance meetings.
- Resolve high-end customer and technical complex queries.
- Provide local company technology leadership, presentations and education.
- Coordinate implementation of new technologies including wireless, network performance and reliability improvements.
- Oversee daily network performance and administration of Volume Control and other performance maintenance tools.
- Prepare annual budgets as required.
- Prepare license applications for new regions as required.
- Participate in strategic planning and the development of contingency operation plans.
- Ensure documentation repositories and final technical acceptances are complete and commissioned.
- Manage local performance against policies for network security, backups, change requests, project implementations and network configurations.

Job Specification

- Must have minimum of 3 years people management experience and demonstrated ability to organize and motivate a staff of engineers and field technicians.
- 7+ years of industry experience in a field tech capacity.
- Familiarity with telecommunications testing methods, procedures and equipment.
- Prior program management experience in the technology sector and wireless industry.
- Prior experience successfully managing external customer/partner relationships.
- Knowledge of the technical aspects of wireless networks technologies and standards.
- Proven success in implementing cross-functional initiatives requiring support and buy-in from all levels within various organizations.
- Inventory management experience.
- Ability to deliver results in cross-functional, matrixed environment.
- Strong working knowledge of MS Office platform and PC's.
- Experience with conflict resolution and employee relations in a professional business environment.
- Resourceful and creative problem-solving experience.
- Proactive and detail-oriented.
- Strong aptitude for creativity.
- Excellent written and verbal communication skills/presentation skills.
- Bachelor's degree in engineering or similar technical degree.

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Director Operations Idara-E-Taleem-O-Aaghi, Pakistan

Responsibilities: Contribute to the development and refinement of ITAs strategies. Support the overall process of management and decision-making to ensure the organization maximizes its short, medium, and long-term goals. Liaise with other directors on the implementation of the Idara's strategic and operational plans. Develop, review, and report on the operations division's strategy, ensuring the strategic objectives are well understood and executed by the heads of department. Ensure that the operational functions of the Idara are run effectively and efficiently so that each operational division performs in terms with their strategic plan, developmental plan, and operational plan objectives. Maintain the administration, budgeting, monitoring, reporting, communication, and liaison on all Idara's affairs at a level acceptable to the board operations and controls. Implement, maintain, and manage an effective system of controls throughout the company, covering non-financial as well as financial controls. Management, monitoring, reporting, and communication in regard to financial and physical resources, administration, and budgeting. Job Specification: Demonstrate excellence & expertise in the fields of financial management, administration and operations, IT, and other operational affairs. Demonstrate an understanding of the environment of financial, administration, and HR planning. Demonstrate experience in the management of a team at a professional level. Information Technology and Services - Lahore, Pakistan

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Director Operations Burraq Telecom Limited, Pakistan

- Coordinate the daily operation of the Engineering Department in an international matrix organisation. - Serve as single point of contact for all problems in the Field Operations environment; aggressively pursues root causes for service failures and communicates regularly to the Country Manager and the VP Operations. - Assist with new site turn up and development. Tasks may include resource planning, cost estimates and adherence to set deliverables. - Establish and maintain strong vendor relationships with local providers. - Develop or assist in the development and implementation of policies and procedures to ensure efficient and safe technical operation of the department. - Manage and execute against the local engineering budget. - Ensure compliance with accepted maintenance procedures and policies. - Ensure compliance with written operating plans and procedures, company policies, labour laws, and European Union rules and regulations, and Hazardous Materials. - Manage 24x7x365 support teams, schedule on-call rotation, assign truck-rolls, handle task assignment and projects. Recruit, manage and develop the field operations team. - Provide second level support for customer complaints, suggestions, and concerns. - Provide technical training to other departments as requested. - Manage staff aspirations and motivations in a rapidly evolving structure. - Ensure regulatory compliance, spectrum management, and timely ComReg reporting. - Monitor Industry and country technical developments, relations, and compliance meetings. - Resolve high-end customer and technical complex queries. - Provide local company technology leadership, presentations and education. - Coordinate implementation of new technologies including wireless, network performance and reliability improvements. - Oversee daily network performance and administration of Volume Control and other performance maintenance tools. - Prepare annual budgets as required. - Prepare license applications for new regions as required. - Participate in strategic planning and the development of contingency operation plans. - Ensure documentation repositories and final technical acceptances are complete and commissioned. - Manage local performance against policies for network security, backups, change requests, project implementations and network configurations.

Job Specification

- Must have minimum of 3 years people management experience and demonstrated ability to organize and motivate a staff of engineers and field technicians. - 7+ years of industry experience in a field tech capacity. - Familiarity with telecommunications testing methods, procedures and equipment. - Prior program management experience in the technology sector and wireless industry. - Prior experience successfully managing external customer/partner relationships. - Knowledge of the technical aspects of wireless networks technologies and standards. - Proven success in implementing cross-functional initiatives requiring support and buy-in from all levels within various organizations. - Inventory management experience. - Ability to deliver results in cross-functional, matrixed environment. - Strong working knowledge of MS Office platform and PC's. - Experience with conflict resolution and employee relations in a professional business environment. - Resourceful and creative problem-solving experience. - Proactive and detail-oriented. - Strong aptitude for creativity. - Excellent written and verbal communication skills/presentation skills. - Bachelor's degree in engineering or similar technical degree.

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Regional Director Operations And Marketing
ALMA1938, Pakistan

ALMA - Leather Supply / Interior Finishing / Made-to-order Furniture, a London-based company, is hiring in Rawalpindi/Islamabad.

We are looking for experienced architects, interior designers, furniture designers, and product designers. All candidates must possess very good computer and communication skills.

Job Specification

1. Proficiency in Autocad
2. Experience with 3Dmax
3. Skilled in Adobe Photoshop
4. Familiarity with SketchUp

Location: Architecture & Planning - Islamabad, Pakistan

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Regional Director Operations And Marketing ALMA1938, Pakistan

ALMA - Leather Supply / Interior Finishing / Made-to-order Furniture, a London-based company, is hiring in Rawalpindi/Islamabad.

We are looking for experienced architects, interior designers, furniture designers, and product designers. All candidates must possess very good computer and communication skills. Job Specification

Proficiency in Autocad Experience with 3Dmax Skilled in Adobe Photoshop Familiarity with SketchUp Location: Architecture & Planning - Islamabad, Pakistan

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Job Summary

Director Enterprise Technology Operations is responsible for overseeing the smooth operation of systems, servers, managing cloud infrastructure, and ensuring system reliability. This role focuses on minimizing downtime, managing migrations and upgrades, and collaborating with other teams to ensure seamless operations. The Director will also oversee SOC, NOC, network, and cyber security operations. Additionally, the Director must ensure that end users receive high-class service consistently, resulting in high levels of satisfaction among end users and customers. Ensure there is no downtime outside of scheduled maintenance windows, and minimize scheduled downtime.

Job Description

• Manage systems, servers, and services, ensuring their reliability and smooth operation.
• Handle migrations and upgrades, ensuring seamless transitions in a hybrid environment.
• Oversee cloud services (Azure and AWS), including Exchange Online, Entra ID, M365, and Exchange Online Protection (EOP).
• Manage on-prem and cloud infrastructure, including Windows and Linux servers, Active Directory, Hyper-V, Web Application Firewalls, Multi-Factor Authentication, and data backup and recovery solutions.
• Manage NOC operations, ensuring network uptime, performance monitoring, and troubleshooting network issues.
• Ensure there is no downtime outside of scheduled maintenance windows, and minimize scheduled downtime.
  
• Oversee SOC operations, ensuring timely detection, investigation, and mitigation of security threats.
• Lead cyber security operations, implementing strategies for incident response planning, vulnerability management, and proactive security measures.
• Contribute to modernization projects, aligning with the company's strategic goals in IT infrastructure development.

Required Skills

• Experience managing systems, on-prem and cloud infrastructure.
• Expertise in managing servers and services.
• Strong knowledge of Exchange Online, Entra ID, M365, and EOP.
• Proficiency in Windows and Linux server administration.
• Expertise in Active Directory management.
• Proficiency in handling Exchange migrations and upgrades.
• Knowledge of Hyper-V virtualization.
• Experience with Web Application Firewalls.
• Proficiency in Multi-Factor Authentication solutions.
• Knowledge of data backup and recovery solutions.
• Experience overseeing SOC (Security Operations Center) operations, ensuring timely detection, investigation, and mitigation of security threats.
• Experience managing NOC (Network Operations Center) operations, ensuring network uptime, performance monitoring, and troubleshooting network issues.
• Understanding of network security principles and best practices
• Ability to implement and manage cyber security strategies, incident response planning, and vulnerability management.
• Ability to educate and train staff on cyber security best practices.
• Ensuring no downtime outside of scheduled maintenance.
• Commitment to providing high-class service to end users and customers.
• Ability to collaborate effectively with other teams.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
  
  

Experience

• Minimum 15 years of experience in managing on-prem datacenter systems and infrastructure, SOC/NOC operations, with at least 8 years of experience in managing cloud services.
• Preferred candidates will have 17+ years of experience with datacenters, SOC/NOC operations, and 10+ years with cloud services.
  
  

Education/Qualification

• Minimum requirement: Bachelor’s Degree in IT or Computer Science.
• Preferred: Master’s Degree in IT or Computer Science.
  
  

Job Location

• Islamabad, Onsite.

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Job Summary Director Enterprise Technology Operations is responsible for overseeing the smooth operation of systems, servers, managing cloud infrastructure, and ensuring system reliability. This role focuses on minimizing downtime, managing migrations and upgrades, and collaborating with other teams to ensure seamless operations. The Director will also oversee SOC, NOC, network, and cyber security operations. Additionally, the Director must ensure that end users receive high-class service consistently, resulting in high levels of satisfaction among end users and customers. Ensure there is no downtime outside of scheduled maintenance windows, and minimize scheduled downtime.

Job Description Manage systems, servers, and services, ensuring their reliability and smooth operation. Handle migrations and upgrades, ensuring seamless transitions in a hybrid environment. Oversee cloud services (Azure and AWS), including Exchange Online, Entra ID, M365, and Exchange Online Protection (EOP). Manage on-prem and cloud infrastructure, including Windows and Linux servers, Active Directory, Hyper-V, Web Application Firewalls, Multi-Factor Authentication, and data backup and recovery solutions. Manage NOC operations, ensuring network uptime, performance monitoring, and troubleshooting network issues. Ensure there is no downtime outside of scheduled maintenance windows, and minimize scheduled downtime.

Oversee SOC operations, ensuring timely detection, investigation, and mitigation of security threats. Lead cyber security operations, implementing strategies for incident response planning, vulnerability management, and proactive security measures. Contribute to modernization projects, aligning with the company's strategic goals in IT infrastructure development. Required Skills Experience managing systems, on-prem and cloud infrastructure. Expertise in managing servers and services. Strong knowledge of Exchange Online, Entra ID, M365, and EOP. Proficiency in Windows and Linux server administration. Expertise in Active Directory management. Proficiency in handling Exchange migrations and upgrades. Knowledge of Hyper-V virtualization. Experience with Web Application Firewalls. Proficiency in Multi-Factor Authentication solutions. Knowledge of data backup and recovery solutions. Experience overseeing SOC (Security Operations Center) operations, ensuring timely detection, investigation, and mitigation of security threats. Experience managing NOC (Network Operations Center) operations, ensuring network uptime, performance monitoring, and troubleshooting network issues. Understanding of network security principles and best practices Ability to implement and manage cyber security strategies, incident response planning, and vulnerability management. Ability to educate and train staff on cyber security best practices. Ensuring no downtime outside of scheduled maintenance. Commitment to providing high-class service to end users and customers. Ability to collaborate effectively with other teams. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills.

Experience Minimum 15 years of experience in managing on-prem datacenter systems and infrastructure, SOC/NOC operations, with at least 8 years of experience in managing cloud services. Preferred candidates will have 17+ years of experience with datacenters, SOC/NOC operations, and 10+ years with cloud services.

Education/Qualification Minimum requirement: Bachelor’s Degree in IT or Computer Science. Preferred: Master’s Degree in IT or Computer Science.

Job Location Islamabad, Onsite.

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About The Role

Grade Level (for internal use):

12

The Role

S&P Global is seeking an Associate Director to lead the Industry Fundamentals team across global locations. This role is pivotal in driving operational excellence, content quality, and strategic alignment with client needs. The Associate Director will oversee domain-specific initiatives, talent development, and cross-functional collaboration with Content, Technology, and Commercial teams. e. Our ideal candidate will have:

The Team

The S&P Data and Content – Fundamentals team delivers high-quality Fundamentals data and industry information to clients, enabling informed decisions. The team collects financial data from various sources using in-house tools, press releases, company websites, stock exchange websites and regulatory filings, ensuring data accuracy and integrity. This role offers an opportunity to understand industry dynamics and apply your finance knowledge, contributing to client trust and professional growth.

The Impact

• This role would be driving the key initiatives within the Fundamentals content space
• This role would be working closely with Data Management, Data Quality, Data Transformation and Technology teams supporting and partnering with them on key strategic initiatives taken up by the dataset
• Collaborate with multiple stakeholders to drive key projects
• The role would drive critical analysis to support the collection teams in doing their job better and course-correct wherever required
• This role would also be part of the operations leadership influencing the culture, engagement, and career development of all team members of the dataset.
  
  

What’s In It For You

• Be a part of “GREAT PLACE TO WORK” Certified firms.
• Lead and drive the transformational journey for the DATA domain
• Opportunity to experiment and implement your innovative thoughts
• Be responsible for driving customer experience through superior data quality
• Opportunity to work with a variety of stakeholders across the data, product, and technology organizations at SPGMI and cross divisionally.
• Opportunity to learn and develop professional competencies
• Coach highly motivated and skilled team to modernize operations.
  
  

Key Responsibilities

• Apply a broad knowledge of operations principles, business drivers, and related areas to impact business results.
• Translate organizational strategy into department goals and work with department management to put an execution plan in place
• Be a “trusted partner” for key stakeholders in data, transformation, and technology organization
• Be a change agent and contribute towards the journey of continuous transformation
• Anticipate complexity of recommended changes, and overcome resistance to change – be a change leader
• Draw intelligence and recommend key areas to focus for process efficiency, improvement, and control
• Establish process stability and control checks to preempt risks and mitigate those before they impact the customer
• Talent management will be pivotal to this role – augmentation of skills within the existing team and identify & bring in external talent in line with technology trends. Keep D&I as a high area focus and actively address asymmetries in the talent mix.
• Accountable for employee development, engagement, and performance management
• Develop dataset level skill development strategy and implementation plan
  
  

What We Are Looking For

• An enthusiastic leader with eagerness to continuously learn and contribute
• Excellent client and market knowledge as well as ability to contribute to the continued development of the content
• Strong communication skills and an ability to lead /manage initiatives of varied complexity simultaneously and simplify the communication with variety of stakeholders
• A well organized, pro-active, solution-oriented individual with a “getting things done” mindset
• Proven track record of working in a cross-cultural environment
• Full time MBA or bachelor’s degree from a recognized university
• 14-16 years of work experience including transformational project management and managing teams with at least 8 years of being a manager of managers
• LEAN Six Sigma Certification or Project Management certification would be preferred
  
  

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What’s In It For You?

Our Purpose

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our Benefits Include

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
  
  

For more information on benefits by country visit: Hiring And Opportunity At S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.2 - Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 317970

Posted On: 2025-07-16

Location: Islamabad, Pakistan

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