40 Delivery Manager jobs in Pakistan

Direct message the job poster from Joblogic Service Management Software

About Joblogic:

Joblogic is a UK-based SaaS platform r evolutionizing field service management for businesses across the globe. With 500+ employees and operational hubs in the UK, Pakistan, and Vietnam , we’ve been building smart software since 1998, and now we’re preparing for the next leap forward.

That leap is Vibe Coding, our AI-led evolution of product development. We are reshaping how software is built, moving beyond traditional disciplines to cross-functional, AI-powered pods that think commercially and act rapidly.

What is Vibe Coding?

Vibe Coding eliminates traditional silos (BA, QA, Dev, etc.) and introduces a new, lean, multi-skilled team structure focused entirely on solving customer problems with speed, innovation, and commercial impact. No more front-end vs back-end. No more waterfall. Just outcomes.

About the Role:

We are looking for Product Delivery Managers to lead these new Vibe Coding pods. You will be the glue between market research, customer insights, and execution, translating validated customer problems into delivered products that work, scale, and sell.

This is not a traditional project or product management role. You’ll manage people , drive product execution , and align delivery with business opportunity . You’ll partner with research, talk to internal and external stakeholders, and guide your pod toward commercially viable, impactful product outcomes.

Your Core Responsibilities:

• Lead a cross-functional Vibe Coding pod of 5–6 people, no strict dev/QA/BA splits.
• Collaborate closely with the Research Team (Pakistan, Vietnam & UK) to understand customer problems, business gaps , and value opportunities.
• Conduct your own business and product research to validate ideas and understand context.
• Be a visible bridge between the pod and external-facing stakeholders , CSM, Support, Commercial, even Customers when required.
• Translate validated insights into delivery-ready problem statements.
• Coordinate design and delivery, ensuring quality, efficiency, and speed.
• Drive release planning, retrospectives, team performance reviews, and continuous improvement.
• Fully own people management of your pod, growth, wellbeing, and accountability.

What You Bring:

• 5+ years’ experience in product delivery, project management, or product operations in a SaaS or digital environment.
• Strong people management experience, team coaching, motivation, and performance evaluation.
• Track record of managing cross-functional delivery teams to build real-world software.
• Proven ability to engage internal and external stakeholders, including customers, commercial teams, and execs.
• Experience conducting business gap analysis or working closely with BAs and researchers.
• Familiarity with Agile methodologies, Lean practices, and modern delivery tools (Jira, ClickUp, Confluence).
• Fluent in English, both written and spoken.
• Comfort with ambiguity and the drive to simplify complexity.

Bonus Points (Nice-to-Have):

• Delivered B2B SaaS products (especially in field service or operations).
• Experience with AI, automation, or data-driven product environments.
• Exposure to go-to-market planning or user onboarding processes.
• Understanding of SQL, APIs, or basic system architecture (conceptual only, you don’t need to code).
• Previous work with UK-based or international stakeholders.

Performance Metrics:

You’ll be assessed on:

• Business impact : revenue potential of delivered work, customer adoption, and retention impact.
• Delivery efficiency : speed, quality, and bug/security ratio of team output.
• Team performance : engagement, accountability, development, and collaboration.
• Stakeholder alignment : clear communication, engagement, and leadership across global teams.

What You’ll Gain:

• Join a transformation journey shaping how SaaS products are built post-AI.
• Deep collaboration with UK, Vietnam, and Pakistan leaders.
• Ownership and autonomy to lead a full-cycle delivery pod.
• Transparent progression toward senior leadership in Product or Delivery.
• Competitive salary and benefits package.

What we Offer:

• Professional Working environment
• Life Insurance & Medical Insurance (Including Family)
• OPD
• Provident Fund
• Maximum 45 Weekly Hours (Monday-Friday)
• Remote Working (During Pandemic Situation)
• Company trip
• Have a chance to work onsite with the UK team.

Hiring process:

The interview process will consist of multiple stages, during which the successful candidate must demonstrate their alignment with essential requirements and relevant experience.

Apply now! or send your resume at

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Joblogic Service Management Software by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Delivery Manager (WMS) role at GSPANN Technologies, Inc

1 month ago Be among the first 25 applicants

Join to apply for the Delivery Manager (WMS) role at GSPANN Technologies, Inc

Get AI-powered advice on this job and more exclusive features.

Warehouse Management System, Manhattan WMS, Blue Yonder, Microsoft Dynamics, Agile, Integration and Visualization, Korber

Description

GSPANN is hiring a Delivery Manager with 15+ years of expertise in Warehouse Management Systems (Manhattan, Blue Yonder, Körber, Microsoft Dynamics 365) and Agile methodologies. This full-time role involves leading innovation, driving technology roadmaps, managing teams, and delivering scalable WMS solutions across Gurugram, Hyderabad, Pune, Noida, or Bangalore.

Location: Gurugram | Hyderabad | Pune | Noida | Bangalore

Role Type: Full Time

Published On: 17 December 2024

Experience: 15+ Years

Share this job

Description

GSPANN is hiring a Delivery Manager with 15+ years of expertise in Warehouse Management Systems (Manhattan, Blue Yonder, Körber, Microsoft Dynamics 365) and Agile methodologies. This full-time role involves leading innovation, driving technology roadmaps, managing teams, and delivering scalable WMS solutions across Gurugram, Hyderabad, Pune, Noida, or Bangalore.

Role and Responsibilities

• Manage and drive the planning and execution of technology and product roadmaps.
• Identify opportunities for innovation, lead strategic planning efforts, and execute development initiatives.
• Develop applications, solutions, frameworks, tools, and accelerators with deep technical expertise in Warehouse Management products and tools.
• Conceptualize, analyze, and design blueprints for business transformations while presenting practical solutions.
• Research, evaluate, prototype, and recommend appropriate technology platforms and solutions to help clients achieve business goals.
• Stay updated on emerging technology trends and standards by attending conferences.
• Host webinars to showcase technical capabilities and advancements.
• Establish a Center of Excellence (COE) for Warehouse Management by implementing standards, best practices, and proven development methodologies.
• Write whitepapers and blogs, while motivating team members to contribute their expertise.
• Lead presales activities from offshore by collaborating with internal stakeholders, including sales, account management, and delivery teams.
• Supervise multiple technology teams to ensure seamless execution of projects.
• Mentor and develop future technology leaders within the practice.
• Collaborate with HR and hiring teams to fulfill technical resource requirements on time.
  
  

• 15+ years of experience with Warehouse Management Systems (e.g., Manhattan, Blue Yonder, Körber, Microsoft Dynamics 365).
• Demonstrate a strong understanding of the Supply Chain Management domain.
• Translate requirements into effort estimates for implementing solutions.
• Customize and integrate Warehouse Management Systems effectively.
• Architect large-scale, real-time distributed systems and model scalable solutions.
• Solve technical problems creatively and adapt to changing technical demands.
• Flexible to manage changing technical goals and demands.
• Design modern and scalable technology platforms and services.
• Work efficiently within Agile development processes.
• Strategically address business, product, and technical challenges.
• Have proven ability to establish rapport, credibility, and influence others to drive results across the organization.
• Build rapport, establish credibility, and influence others to deliver impactful results.
• Conduct market research, feasibility studies, and prototype new technologies.

• Seniority level Director

• Employment type Full-time

• Job function Management and Manufacturing

Referrals increase your chances of interviewing at GSPANN Technologies, Inc by 2x

Get notified about new Delivery Manager jobs in Hyderabad, Sindh, Pakistan .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

Inbox Business Technologies is seeking a dedicated and experienced Service Delivery Manager to ensure effective delivery of IT services to our clients. The Service Delivery Manager will be responsible for managing the service delivery process, ensuring that all services meet the agreed-upon service level agreements (SLAs) and customer expectations. This role involves working closely with clients to identify their needs, managing a team of service delivery professionals, and ensuring the successful execution of service delivery initiatives.

Key Responsibilities:

• Manage day-to-day operations of the IT Service Desk and support teams
• Ensure effective implementation and adherence to ITIL/ITSM processes, including Incident, Service Request, Problem, and Change Management
• Maintain and continuously improve service levels through monitoring KPIs and SLAs
• Coordinate with internal technical teams to ensure timely resolution of high-priority incidents and issues
• Develop and maintain service performance dashboards and regular reporting for leadership
• Act as the primary escalation point for service-related issues, ensuring timely and transparent communication with all stakeholders
• Lead or contribute to IT service improvement initiatives and related projects
• Conduct regular service reviews to gather feedback and enhance user satisfaction
• Train, mentor, and evaluate the performance of IT support personnel
• Manage vendor and service provider relationships, ensuring consistent quality and adherence to contractual SLAs
• Promote a culture of excellence, accountability, and continuous service improvement within the IT support function
  
  

• Bachelor's degree in Computer Science, Information Technology, or a related field
• ITIL Foundation certification (v3 or v4) is mandatory; higher-level ITIL certifications will be an advantage
• 6-10 years of experience in IT Service Management, including 3+ years in a leadership or managerial role
• Strong understanding of ITSM tools and reporting (e.g., ServiceNow, BMC Remedy, etc.)
• Excellent verbal and written communication skills
• Strong interpersonal and stakeholder management abilities
• Proven ability to lead and motivate support teams in a fast-paced environment
• Pleasing personality, approachable demeanor, and professional attitude
• Experience in managing vendors and external service providers
• Preferred Attributes:
• Certification in project management (PMP, PRINCE2) is a plus
• Experience in managing support for enterprise-level systems and infrastructure
• Strong analytical and problem-solving skills

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Inbox Business Technologies by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Cooperative Computing (C|C) is a digital enablement organization enabling organizations to effectively operate in the automated economy. The future of business is in maximizing relationships through the effective use of technology. With our clients, we discover, strategically engineer a digital strategy and enable these strategies through the implementation of best-in-class applications to achieve clients 10x growth.

Our performance culture is built through our team members, working together to help our clients succeed. We inspire growth with our team members in delivering fanatical and passionate client experiences, knowing effective technology is built with and for people.

Our Values:

• Be Fanatical and Passionate Delivering Superior Client Experiences - It’s who we are! Our customers are the center of every idea, process, and decision we create in building sustainable relationships. We over communicate, over deliver & outperform ourselves every time.
• Growth is Contagious - I grow, You grow, We all grow.
• Be Innovative - Looking at tomorrow today. We live outside our comfort zone; we ask difficult questions of ourselves; we take risks, and we are fearless to experiment and lead the way forward.
• Show Empathy & Be Honest - Every single word spoken, or action performed for our Customers, Team Members, Partners & Stakeholders will be filled with kindness, candor and honesty.
• High Performance - It’s not for everyone - Our culture is our team members. We make the lives of our fellow team members better by first recognizing “I” am a team member first. We measure our progress constantly to be a better version of ourselves with every new day.

Life at CC:

Life at CC is a fusion of ambition, recognition, and lifestyle, where your career takes flight. We champion a high-performance culture with top-tier compensation and flexible working models. With us, enjoy robust benefits, milestone celebrations, and unparalleled learning opportunities. We foster a vibrant community through dynamic team activities. Join CC - embark on a journey where every day is rewarding and growth is a guaranteed promise.

About the Role:

As a Service Delivery Manager at Cooperative Computing, you will be leading a team to provide on-going support and management of delivered solutions while ensuring that technology services are delivered on time and within budget. This involves a wide range of activities, from setting up help desks to coordinating with support teams, monitoring incident response times, and assuring prompt and effective issue resolution.

Mission:

The core mission of the Service Delivery Manager is to maintain end-to-end accountability for customer satisfaction and overall delivery excellence. This role requires regular communication, provision of status updates, and addressing any concerns or issues the client may have. You will work in close collaboration with the Developers, QA, DevOps, SecOps, and Project Management teams to determine necessary activities for successful service delivery. This includes areas of Development, Quality Assurance, DevOps, and SecOps, as well as cooperation with Human Resources to ensure the availability of necessary resources.

The Service Delivery Manager will exhibit the following capabilities:

• A strong understanding of ITSM practices, including Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.
• Proven ability to juggle multiple and conflicting priorities in a timely and sensitive way, with full transparency.
• Strong leadership skills, with a track record of holding teams to the highest standards, project discipline, and accountability.
• Strong communication and problem-solving skills for delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution.
• Understanding the pipeline of demand and working with Resource Planners to ensure an appropriate supply of resources.
• Financial management and reporting skills, and ability to optimize processes.
• ITIL V4 Foundation Certification is required. ITIL strategist Certification would be a plus.
• Experience in working closely with DevOps, Developers, Systems, and Helpdesk teams.
• At least 10+ years of experience working in the IT industry.

Results:

• Ensure the smooth functioning of the clients' IT systems by resolving technical issues promptly and maintaining positive relationships with clients.
• Regularly report to senior management about ongoing projects and provide routine operational analysis.
• Foster the reputation of our service desk as a vital business asset in our clients' eyes.
• Consistently meet client expectations, maintain client satisfaction, and build lasting relationships by providing excellent service delivery.

Inbox Business Technologies is seeking a dedicated and experienced Service Delivery Manager to ensure effective delivery of IT services to our clients. The Service Delivery Manager will be responsible for managing the service delivery process, ensuring that all services meet the agreed-upon service level agreements (SLAs) and customer expectations. This role involves working closely with clients to identify their needs, managing a team of service delivery professionals, and ensuring the successful execution of service delivery initiatives.

Key Responsibilities:

• Manage day-to-day operations of the IT Service Desk and support teams.
• Ensure effective implementation and adherence to ITIL/ITSM processes, including Incident, Service Request, Problem, and Change Management.
• Maintain and continuously improve service levels through monitoring KPIs and SLAs.
• Coordinate with internal technical teams to ensure timely resolution of high-priority incidents and issues.
• Develop and maintain service performance dashboards and regular reporting for leadership.
• Act as the primary escalation point for service-related issues, ensuring timely and transparent communication with all stakeholders.
• Lead or contribute to IT service improvement initiatives and related projects.
• Conduct regular service reviews to gather feedback and enhance user satisfaction.
• Train, mentor, and evaluate the performance of IT support personnel.
• Manage vendor and service provider relationships, ensuring consistent quality and adherence to contractual SLAs.
• Promote a culture of excellence, accountability, and continuous service improvement within the IT support function.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• ITIL Foundation certification (v3 or v4) is mandatory; higher-level ITIL certifications will be an advantage.
• 6–10 years of experience in IT Service Management, including 3+ years in a leadership or managerial role.
• Strong understanding of ITSM tools and reporting (e.g., ServiceNow, BMC Remedy, etc.).
• Excellent verbal and written communication skills.
• Strong interpersonal and stakeholder management abilities.
• Proven ability to lead and motivate support teams in a fast-paced environment.
• Pleasing personality, approachable demeanor, and professional attitude.
• Experience in managing vendors and external service providers.

• Preferred Attributes:
• Certification in project management (PMP, PRINCE2) is a plus.
• Experience in managing support for enterprise-level systems and infrastructure.
• Strong analytical and problem-solving skills.

Job Responsibilities:
• Responsible for timely resolution of customer issues, effective monitoring of tickets, understanding OEM catalogs and pricing.
• Teleconference with the Supplier to get updates and ensuring timely escalations of issues.
• Work with international clients belonging to Foreign Regions.
• Work in rotation while providing customers with timely and desired feedback.
• Solve customer issues through various communication tools (Email, Phone Calls, etc…).
• Develop calculations based on order size and essential requirements.

Job Shifts: 3pm – 12am Monday to Friday

Requirements:
Experience: 2 to 4 Years of Customer Services, Research & Analysis
Location: Karachi (SMCHS)

Candidate should have managerial or assistant managerial experience.

Skills:
• Fluent English Verbal & Written Communication Skills as the incumbent will be dealing in International Market
• Ms. Excel Expertise & Experience
• Customer Satisfaction
• Supply Chain Management / Marketing
Education: BBA/MBA (Marketing/Supply Chain) (Applicants having A/O Level’s background will be preferred).

Arpatech is a boutique technology services company delivering business solutions to its global customers. Arpatech delivers a broad portfolio of information technology and business process outsourcing services to clients in the financial services.

1. Being proficient in our order management system - making sure that orders are received and exported to our delivery partner system through constant checking of order status.
2. Maintaining diligence for any anomalies and ensuring our delivery partner receives all orders into their systems for outbound processing.
3. Ensure all items are picked, packed and dispatched on the same day and in keeping with KPI’s.
4. Ensure clarification and clean-up of any invalid orders.

1. 2+ years’ experience of co-ordinating shipments/supplies.
2. Demonstrated ability to work in a fast paced, competitive, and fun environment.
3. Results oriented and an ability to solve problems.
4. Hands on experience in managing a restaurant/food chain, cash management.

Location: Information Technology and Services - Karachi, Pakistan