67 Data Support jobs in Pakistan

At MR Backoffice , we count on meticulously accurate and insightful data to drive Solution for our Clients.

We are currently looking for a highly motivated individual with exceptional detail orientation and analytical skill to join us in our mission. The ideal person for the job will have previous experience working in data entry as well as performing administrative duties and providing support to management.

Due to the nature of the work involved, our recruitment support specialist is expected to collaborate extensively both within and outside teams, requiring superior written and verbal communication skills. We seek a focused professional trained to handle any kind of situation and provide high-quality results within a quick turnaround time.

Objectives of this Role

• Optimize operational efficiency by quickly and accurately assimilating information and maintaining quality data in our Clients proprietary database
• Recommend data management solutions according to business requirements
• Ensure usability of ATS softwares and equipment, and manage malfunctions
• Handle queries for researching data from upper management and employees
• Oversee and achieve organizational goals while upholding best practices

Daily and Monthly Responsibilities

• Gather and input data into databases, and verify accuracy of valuable company information
• Review data for errors or redundancies, make corrections, and check output
• Research information needed for Clients with minimal oversight
• Use and analyze data from automated information aggregators to update databases.
• Create systems and processes to efficiently capture information, and coach the team on usage
• Generate Leads, store responses in datasheets, database, and perform quick check for validity of data

Skills and Qualifications

• Bachelor or equivalent
• Detail Oriented
• Superb written and verbal communication skills
• Fast typing, with an eye for accuracy
• Proficiency in Microsoft office/Excel , Google spreadsheets, and online forms
• Ability to keep company confidences

Preferred Qualifications

• University degree
• Proficiency in a English language
• Experience developing internal processes and filing systems

Bestow99 is a dynamic and forward-thinking company dedicated to empowering local talent through high-quality training programs while also offering professional services to both local and international companies. We are seeking a Data Analyst with 2 years of experience to join our E-Learning team in Gilgit.

Responsibilities :
- Analyze and interpret complex data sets to support decision-making.
- Collaborate with cross-functional teams to identify business opportunities.
- Prepare reports and visualizations to communicate findings to stakeholders.
- Ensure data accuracy and integrity by conducting regular audits.

- Proficiency in data analysis tools (e.g., Excel, SQL, Python).
- Strong analytical and problem-solving skills.
- Experience with data visualization software (e.g., Tableau, Power BI).
- Excellent communication and teamwork skills.

Position Overview

We are seeking a proactive and technically competent individual to join our team as an L1 Application Support Engineer. This role is critical in delivering first-line support for complex, AI/ML-enabled data science platforms serving clients across the US and EU markets. The candidate will operate in a shift-based support model and act as a key liaison between customers and engineering teams, ensuring timely resolution, detailed follow-ups, and structured escalation for technical issues.

You will manage diagnostic sessions, analyze log files, troubleshoot application and configuration-level issues, and ensure effective communication and documentation. Success in this role requires a strong technical mindset, customer empathy, and a disciplined approach to problem management using internal tools and knowledge bases.

Key Responsibilities

Act as the first point of contact for customers seeking technical assistance via phone, email, or chat across international time zones

Deliver first-line support for complex data science applications, covering API integrations, model outputs, workflow issues, and system configurations.

Organize and lead diagnostic sessions to gather logs, environment details, and reproducible error conditions.

Use internal Knowledge Base (KBDB) to provide resolutions for known issues and support recurrence management.

Create, manage, and update support tickets with detailed documentation of symptoms, diagnostics performed, and resolution steps.

Maintain SLA compliance and perform structured escalation of unresolved, critical, or complex cases to L2 and L3 engineering teams.

Coordinate across shifts and global teams to ensure continuity of support and closure of issues across time zones.

Troubleshoot SQL-based issues, configurations, and data inconsistencies.

Support onboarding and implementation activities, including product configuration, API certification, and environment validation.

Document new or updated troubleshooting procedures and contribute to continuous improvement of support documentation.

Monitor trends in issues to proactively raise patterns and feedback to product/engineering teams.

Required Skills & Qualifications

Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related technical field.

1–3 years of experience in L1 technical support or application support, preferably for SaaS, AI/ML, or data-heavy platforms.

Strong SQL knowledge for database queries and data validation.

Understanding of REST APIs, JSON payloads, and web service interaction patterns.

Experience using ticketing and project management tools (e.g., JIRA, OTRS, Zendesk).

Familiarity with log analysis, basic command-line tools, and remote troubleshooting procedures.

Excellent verbal and written communication skills with strong follow-up and customer handling experience across geographies.

Strong problem-solving skills with a customer-first mindset.

Ability to work in a 24/7 rotational shift environment.

Exposure to cloud environments (AWS, GCP, Azure) and scripting (e.g., Python, Bash) is a plus.

Preferred (Nice to Have) Understanding of ML model outputs, pipeline errors, or data processing workflows.

Familiarity with tools like Jupyter, Airflow, Datadog, or other monitoring/logging platforms.

Ability to contribute to knowledge base development and continual improvement of support playbooks.

What We Have For You

Great compensation package, provident fund, paid leaves, EOBI, medical benefits for you and your family, free lunch, Annual performance-tied increments & performance recognition awards and a great lean and agile work culture!

Convo endorses a culture of diversity in all aspects and aims to build a diverse team of amazing individuals!

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function. As a bilingual Technical Support Specialist, you will be responsible for providing support in both Spanish and English.

What You’ll Do



Provide bilingual Spanish & English Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale



What We’re Looking For



Bilingual: Fluent in speaking Spanish and English (US)
Skilled in written communication (both Spanish and English)
Natural instinct to empathize with users
Strong analytical skills
Excellent verbal and written communications skills
Native or bilingual spoken and written English skills
Comfortable with rotational shifts

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive’s support processes and work with our team to develop and scale the Technical Support function.

• Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
• Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
• System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale

• Natural instinct to empathize with users
• Strong analytical skills
• Excellent verbal and written communications skills
• Native or bilingual spoken and written English skills
• Comfortable with rotational shifts

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Noticehere .

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

Create a Job Alert

Interested in building your career at Motive? Get future opportunities sent straight to your email.

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

Date of Birth *

MM/DD/YYY (as listed on your CNIC)

Are you comfortable in rotational shifts? * Select.

Are you a student/ are you enrolled in any academics? * Select.

What about Motive makes it an appealing place to work? *

Pronouns Select.

Let Motive know what pronouns you use so we can address you correctly.

How did you hear about this opportunity? * Select.

Which one of the below is NOT a Motive product? * Select.

Please select Motive's Core Value from the below *

Own It

Work Hard, Play Hard

Build Trust

Do Whatever it Takes

Unlock Potential

Can you describe a situation where you successfully managed a challenging customer interaction? What approach did you take, and what was the result? *

What is the level of education that you have completed? Select.

What experience do you have with support tools and resolving software or hardware issues? *

Preferred First Name *

The use of a preferred name is a common practice among our team members in customer-facing roles. This helps make interactions with clients smoother. If you would like to use a different name for this purpose, please enter it here.
Your preferred name must begin with thefirst letter of your first name. This choice is permanent and cannot be changed after hire. If you do not wish to use a different name, enter your first name. Review the Employee Name Policy for more details.

CNIC Number *

Please use the following format to enter your CNIC number

We are seeking a dedicated and dynamic Technical Support Representative (TSR) to join our team at Decimal Solution. As a TSR, you will be responsible for providing exceptional technical support to our clients during US Eastern Time Zone hours.

1. Keep track of newly acquired vehicles and ensure their timely addition to the system, accurately reflecting their location.
2. Coordinate with the American team to streamline the flow of inventory from procurement to sale, ensuring smooth operations.
3. Ensure that every vehicle in the system is processed promptly, maintaining accurate and up-to-date records of active inventory.
4. Track each vehicle in the system according to its original status, ensuring transparency and efficiency in inventory management.
5. Manage listings of vehicles on different platforms, optimizing visibility and reach for potential buyers.

1. Intermediate (F.Sc) or higher education level.
2. Basic knowledge of Microsoft Office and internet usage.
3. Proficiency in English language, both written and verbal.
4. Strong communication and problem-solving skills.
5. Ability to work efficiently and effectively in a fast-paced environment.
6. Presentable personality with a customer-centric approach.

Location: Information Technology and Services - Islamabad, Pakistan

Company Description

At Badar Energy, we are dedicated to powering a sustainable future. As specialists in cutting-edge solar storage solutions, we provide high-performance batteries and energy storage equipment. Our products are designed to meet the growing demand for efficient, eco-friendly energy systems. Join us to be part of a team that is committed to innovative and sustainable energy solutions.

Role Description

This is a full-time, on-site role located in Karāchi for a Technical Support Engineer. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and offering analytical solutions. Additionally, they will handle customer support and ensure excellent customer service though call, email, and visits. Day-to-day tasks include diagnosing and resolving technical problems, assisting customers with technical inquiries, and maintaining detailed records of customer interactions.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or a related field
Knowledge of solar energy systems and storage solutions is a must
Technical Support and Troubleshooting skills
Strong Analytical Skills
Experience in Customer Support and Customer Service
Excellent problem-solving abilities
Effective communication and interpersonal skills
Ability to work well in a team and independently
Ability to handle customer queries on calls, emails, and visits.

Apply Now:
Send your CV to
Apply on LinkedIn: