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Software Engineer, Data Infrastructure & Acquisition - Asia

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Software Engineer, Data Infrastructure & Acquisition - Asia

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Speechify Software Engineer, Data Infrastructure & Acquisition - Asia

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Software Engineer, Data Infrastructure & Acquisition - Asia

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Speechify Get AI-powered advice on this job and more exclusive features. Speechify is a text-to-speech app that makes it easy for the world to access information. 20+ million people use our Google Chrome extension, web app, iOS app, and Android app. our mission is to make sure that reading is never a barrier to learning.

Our amazing users are students, professionals, and productivity lovers. Many of them have learning differences like dyslexia and ADHD, while many just want to read faster and listen on the go. With Speechify you can turn any book, document, or website into audio, and listen while you’re in the car, doing laundry, walking your dog, making dinner, working out, skydiving—whatever your daily routine is! Speechify also powers Medium, the Star Tribune, The Direct, and more. Easily add text-to-speech to your website.

Cliff Weitzman, our fearless CEO, founded Speechify in 2017 in a dorm room at Brown University so he could share with others the incredible text-to-speech software he’d been working on. Cliff has dyslexia and he was frustrated with how much time and energy it took for him to read. Advanced TTS technology was a total gamechanger, it allowed him to finish his readings 3x faster than a normal reader and to better comprehend and retain information.

At Speechify our goal is for reading to never be a barrier to learning for anyone. Nothing should hold you back from learning information quickly and effectively.

Speechify has grown to employ over 100 team members spread out across the globe in just a few short years. We're proud of the incredible team with members who were previously leaders and senior engineers at companies like Snapchat, Apple, Spotify, Amazon & Uber. We all love and prioritise ownership, delivering value with speed, learning as much as we can and making our users feel empowered.

The Role

Mission

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.

Our interview process involves several technical interviews and we aim to complete them within 1 week.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

Be scrappy to find new sources of audio data and bring it into our ingestion pipeline Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform. Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models. Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

What We Offer

A fast-growing environment where you can help shape the company and product. An entrepreneurial-minded team that supports risk, intuition, and hustle. A hands-off management approach so you can focus and do your best work. An opportunity to make a big impact in a transformative industry. Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture. Opportunity to work on a life-changing product that millions of people use. Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

What We Offer

A dynamic environment where your contributions shape the company and its products. A team that values innovation, intuition, and drive. Autonomy, fostering focus and creativity. The opportunity to have a significant impact in a revolutionary industry. Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture. The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more. An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain.

Think you’re a good fit for this job?

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And don’t forget to include links to your portfolio and LinkedIn.

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Refer them!

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ideal Profile

An Ideal Candidate Should Have

BS/MS/PhD in Computer Science or a related field. 5+ years of industry experience in software development. Proficiency with bash/Python scripting in Linux environments Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP) Experience with web crawlers, large-scale data processing workflows is a plus Ability to handle multiple tasks and adapt to changing priorities. Strong communication skills, both written and verbal.

What's on Offer?

Excellent career development opportunities

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Speechify by 2x Sign in to set job alerts for “Software Engineer” roles.

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Data Management & Infrastructure Specialist About the job Data Management & Infrastructure Specialist

Expected Start Date: ASAP (position is open if you can still read this)

Positions Open: 05

Experience required: 0 to 2 years of working in a rapid startup environment

Education required: Education is flexible; however, a background in engineering is a plus

Salary package:

• Competitive salary and benefits package
• Monthly performance-based increments & cash bonuses
• Opportunity to work & grow with a Y-Combinator backed Founder whohas been doing startups for more than a decade
• More than 90% of customers are based in the USA (get exposure working on cutting-edge/disruptive tech)
• Opportunity to travel abroad and gain invaluable exposure
  • We have offices in Pakistan, Qatar & America.
  • Experience Hyper-growth in your career based on the Silicon Valley mindset
• High performance oriented and resilient work environment / workstation
• Company Issued Laptops/ Electronic Devices based on need and performance
• Free Food (Breakfast / Lunch / Dinner/ Snacks/ Fruits and Beverages)
• 24/7 Access to the office
• Performance base paid cool-off periods
• Dedicated time / Access to a plethora of Learning Resources
• Knowledge base mini library present at the office
• Fastest network (internet) in Pakistan
• Medical insurance, treatment and employee care for astronauts
• Overnight Stay Facilitation: Sleeping pods and Lockers
• Recreational activities / trips
• Highest Grade Massage Chairs
• Gaming corner - PS5
• Insured parking space
• Support team available for facilitation of employees
• Taxation, Accounts and legal assistance for the employees.
• The best work culture/team environment in the world! Primed to set you up for either running your own company or being a C-Level Executive in one.

Location

• This position requires you to travel Internationally to the MENA region and beyond if necessary.
• Based upon your exceptional performance, you might be assigned to work at one of our international bases.

About Cowlar

Cowlar is a venture-funded, Y-combinator start-up creating & delivering world-class engineering products and solutions in Retail, Industrial Automation, Enterprise Software, F&B, Internet of Things (IoT), Machine Learning, Robotics, Industry 4.0, and associated fields. Our exceptional team uses engineering best practices and a first-principles approach to solving complex problems and delivering enterprise-scale projects at warp speed.

With a culture that empowers big ideas and a focus on making our people the best version of themselves through continuous upskilling and enablement, we believe this is a place where exceptional talent comes together to make magic happen across multiple verticals. Were looking for like-minded people who understand our mission and are willing to become part of the journey.

Were looking for people who are not afraid of learning something new, who focus on hypergrowth, teach others what they have learnt and uphold the culture of the company. The ideal candidate should be self-driven and motivated. We want to work with people who realize their own potential and can execute quickly. We do not compromise on quality and your role should be to raise the bar and motivate others to be at their best.

Important Further Reading:

We value our culture above all else - Please go through this Culture Document carefully to understand our culture, values and what we represent.

To learn more about the type of work we have done.

About the Role:

We are seeking a detail-oriented Data Management and Infrastructure Specialist to oversee our
extensive video and image datasets crucial for computer vision model training. The ideal candidate will
ensure data integrity, accuracy, and real-time accessibility

Key Responsibilities:

Data Cleaning: Identify and remove corrupted or improperly cropped data, ensuring it iscorrectly re-extracted and validated.
Data Verification: Ensure video and image data align accurately with their labels and intendedpurposes. Correct any misalignments or discrepancies.
Frame Accuracy: Check and correct frame sequences within videos, ensuring no frames areout-of-order or missing.
Database Management: Maintain an accurate, up-to-date database with precise metadata,including video duration and relevant information, eliminating manual checks.
Pipeline Development: Build and manage efficient data pipelines that facilitate quick datasetcreation based on defined parameters and targeted output locations.
Real-Time Data Management: Continuously update and manage incoming data, ensuringdatasets remain current and immediately accessible.Collaboration with IT : Clearly communicate data and infrastructure requirements to the ITteam to ensure effective utilization and optimization of existing resources.
Backup Coordination: Work with the IT team to ensure regular backups, safeguarding dataintegrity and availability.

Required Skills:

1.Experience with data cleaning, verification, and management of video/image datasets.
2.Proficiency in database management and metadata handling.
3. Familiarity with developing automated pipelines for dataset generation.
4.Knowledge of data backup strategies and effective utilization of infrastructure.
5.Strong problem-solving abilities and attention to detail.

Preferred Qualifications:

1. Prior experience in computer vision or related AI/ML projects
2.Basic understanding of cloud infrastructure or high-performance storage solutions
3.Ability to automate workflows using scripting languages (Python, Bash, etc.)

• How to apply
  Visit work.cowlar.com and apply to the available position
  OR
  Email with Subject: (Your Name) - (Position)
  
  
  ---
  We care less about years of experience and more about your drive, problem-solving skills, initiative, work ethic, personal integrity, and creativity. A primary requirement for this role is an extraordinary knack for clear and concise communication. You can demonstrate that knack by explaining why you think our company is a good match for you.

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Job Description:

AlphaBOLD is actively seeking a Sr DevOps Engineer to enhance its IT/DevOps team. In this role, you will work closely with the DevOps Lead to support and implement effective cloud infrastructure and deployment strategies across various platforms. We are seeking a DevOps Engineer with expertise in designing and operating CI/CD automation pipelines using Azure DevOps.

The ideal candidate will develop and manage CI/CD processes for various applications, automate processes, support development teams with technical questions on continuous integration/delivery, and manage the full release process.

Technology Stack:

Our technology stack includes Azure, Azure DevOps, GitHub, AWS, Bitbucket, Jenkins, Docker, Kubernetes, Puppet, MySQL, MongoDB, PHP, Node.js, Flutter, Go, SignalR, and more.

Requirements:

• Strong knowledge of public cloud platforms (Azure, AWS, GCP).
• Sound knowledge of CI/CD processes, tools, and best practices.
• Expertise in Docker, Kubernetes, AWS ECS, Azure container app/instances, and ECR.
• Ability to implement infrastructure as code, with expertise in Terraform for infrastructure deployments.
• Expertise in Azure DevOps, Jenkins for automated deployments.
• Familiarity with DevOps as a process to enhance product delivery and support.
• Ability to transform an organization from Agile/Waterfall to DevOps and CI/CD.
• Help reduce deployment time from days to minutes with simple GIT push deployments.
• Intelligent monitoring of application performance to optimize operations.
• Hands-on knowledge of cloud computing, containers, and Kubernetes from a system developer or SRE perspective.
• Strong knowledge of Windows, Linux and its popular distributions.
• Experienced in Bash scripting and python.

Required Skills & Experience:

• Minimum Bachelor’s Degree in Computer Science or Information Technology.
• 4-6 years of relevant experience.
• Proven work experience as a DevOps Engineer or similar role.
• Excellent problem-solving, communication, and interpersonal skills.

Roles & Responsibilities:

• Excellent organizational skills with the ability to work collaboratively on multiple projects in a deadline-oriented environment.
• Excellent customer service skills
• Passion for technology and learning
• Ability to communicate and interact effectively, in a professional manner with technical & non-technical staff (both verbal & written
• Ability to quickly adapt to technology and/or application changes and business delivery priorities.
• Microsoft Azure Administrator and DevOps Engineer Expert certification will be plus.

What We Offer:

• Competitive salary and benefits
• Dollar Pegging
• Internet and Gym Reimbursements.
• Company Sponsored Subsidized Lunch
• Paid holidays and vacations.
• Medical outpatient reimbursement and inpatient facility.
• Opportunities to make a difference in a small, yet highly productive environment.
• Provident Fund
• Employee Centric Benefits and Policies
• Company sponsored certifications
• 1-5 Year service rewards
• USA-H1 Visa Sponsorship

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We are looking for highly skilled Cloud Infrastructure and Database Operations Engineer. The purpose of the Cloud Infrastructure and Database Operations Engineer is to deliver a sustainable, high-quality, end-to-end cloud infrastructure hosting service that supports the Company’s products and the Inspire platform. This role is responsible for continuously improving the infrastructure service of the SaaS platform to enhance the organization’s and its clients’ capabilities.

The primary areas of focus for this role include platform infrastructure delivery, platform infrastructure operations, service management, and database administration.

Responsibilities:

• Maintain the continuous availability of the Inspire SaaS Product cloud infrastructure through automated monitoring, redundancy, resilience, and service protection.
• Perform critical and major incident services related to the Inspire SaaS Infrastructure to minimize service impact.
• Work closely with software development and support teams on product delivery, security, compliance, and benchmarking.
• Maintain and administer highly available database systems in a 24/7 cloud environment. Ensure databases are secure, available, and recoverable.
• Demonstrate strong database performance tuning skills in a large database environment serving millions of requests.
• Work with internal stakeholders to ensure governance of Company’s data and compliance with policies (GDPR, CCPA, SOC, PCI, etc.).
• Manage stakeholder expectations by keeping them informed of relevant SaaS Infrastructure risks and issues.
• Manage Windows and Network Operations within VM/Azure.
• Monitor, troubleshoot, and install cloud-based platforms across all systems to meet defined business service levels.
• Research and resolve customer-impacting database events efficiently.
• Coordinate scheduled maintenance activities.
• Other duties as needed.

Requirements:

• Undergraduate degree in a related field (e.g., BSc in Computer Science).
• 5+ years of experience in Azure, AWS, SaaS, or Cloud environments.
• Experience in cloud and IT infrastructure managed services with a global delivery model for enterprise SaaS companies.
• Strong understanding of cloud computing concepts, virtualization, storage solutions, and networking. Certifications such as CCNA, AWS, or Azure are preferred.
• Experience in IT software development with knowledge of SDLC methodologies (Agile, Kanban, Scrum).
• Familiarity with next-gen technologies, including Product Engineering, Cloud, Data, SaaS products, Artificial Intelligence, and Machine Learning.
• Strong understanding of database technologies, administration, performance tuning, and high availability (ideally SQL Server DBA).
• Technical knowledge of Microsoft Windows Server technologies and administration.
• Ability to troubleshoot TCP/IP, DNS, and firewall issues.

Perks and Benefits:

• Provident Fund and Medical Allowances
• Professional Training and Certifications
• Paid Time Off
• Semi-Annual Performance Bonus and Awards

#J-18808-Ljbffr

We are looking for highly skilled

Cloud Infrastructure and Database Operations Engineer.

The purpose of the

Cloud Infrastructure and Database Operations Engineer

is to deliver a sustainable, high-quality, end-to-end cloud infrastructure hosting service that supports the Company’s products and the Inspire platform. This role is responsible for continuously improving the infrastructure service of the SaaS platform to enhance the organization’s and its clients’ capabilities. The primary areas of focus for this role include platform infrastructure delivery, platform infrastructure operations, service management, and database administration. Responsibilities:

Maintain the continuous availability of the Inspire SaaS Product cloud infrastructure through automated monitoring, redundancy, resilience, and service protection. Perform critical and major incident services related to the Inspire SaaS Infrastructure to minimize service impact. Work closely with software development and support teams on product delivery, security, compliance, and benchmarking. Maintain and administer highly available database systems in a 24/7 cloud environment. Ensure databases are secure, available, and recoverable. Demonstrate strong database performance tuning skills in a large database environment serving millions of requests. Work with internal stakeholders to ensure governance of Company’s data and compliance with policies (GDPR, CCPA, SOC, PCI, etc.). Manage stakeholder expectations by keeping them informed of relevant SaaS Infrastructure risks and issues. Manage Windows and Network Operations within VM/Azure. Monitor, troubleshoot, and install cloud-based platforms across all systems to meet defined business service levels. Research and resolve customer-impacting database events efficiently. Coordinate scheduled maintenance activities. Other duties as needed. Requirements:

Undergraduate degree in a related field (e.g., BSc in Computer Science). 5+ years of experience in Azure, AWS, SaaS, or Cloud environments. Experience in cloud and IT infrastructure managed services with a global delivery model for enterprise SaaS companies. Strong understanding of cloud computing concepts, virtualization, storage solutions, and networking. Certifications such as CCNA, AWS, or Azure are preferred. Experience in IT software development with knowledge of SDLC methodologies (Agile, Kanban, Scrum). Familiarity with next-gen technologies, including Product Engineering, Cloud, Data, SaaS products, Artificial Intelligence, and Machine Learning. Strong understanding of database technologies, administration, performance tuning, and high availability (ideally SQL Server DBA). Technical knowledge of Microsoft Windows Server technologies and administration. Ability to troubleshoot TCP/IP, DNS, and firewall issues. Perks and Benefits:

Provident Fund and Medical Allowances Professional Training and Certifications Paid Time Off Semi-Annual Performance Bonus and Awards

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? ?:
Lead infrastructure design and implementation for urban development, transport, and utility projects.
Prepare, review, and approve engineering designs, BOQs, cost estimates, and execution plans.
Coordinate with multi-disciplinary teams (architects, planners, MEP engineers, contractors).
Ensure regulatory compliance and manage NOC processes with relevant development authorities.
Conduct site inspections, quality checks, and ensure timely project delivery.
Prepare and present technical reports, proposals, and client briefings.

? ?:
Proven experience in infrastructure design (roads, sewerage, stormwater, water supply).
Strong knowledge of engineering software (AutoCAD, Civil 3D, MS Project, etc.).
Excellent project management, budgeting, and client-handling skills.
Strong leadership and communication skills.

? ?:
Assist senior engineers in infrastructure planning and design.
Prepare drawings, layouts, and technical documentation under supervision.
Conduct field surveys and collect relevant data.
Support in preparing reports, presentations, and feasibility studies.
Participate in review meetings and contribute to problem-solving.

? ?:
Good understanding of basic civil engineering principles and standards.
Familiarity with AutoCAD and MS Office tools.
Eagerness to learn and grow in a professional environment.
Strong team spirit and attention to detail.

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Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Role

We are looking for an enthusiastic IT Infrastructure Engineer who will be responsible for providing technical assistance to our colleagues on site in the Karachi, Pakistan office and as well as other offices / markets (remotely). You will diagnose and troubleshoot software and hardware related incidents and help our colleagues with their day to day IT needs. You will work closely with basecamp and work within the IT guidelines / processes and be a custodian of the IT department to deliver a high-quality service.

Key Responsibilities

• Providing 1st to 3rd support to all the IT systems and services provided and used by Careem including the Customer Call Center
• Log and track all incidents via the ITSM tool (Jira) and follow the incident management process. Working on escalated Incidents from the IT Service Desk and ensuring that Incidents are updated regularly with meaningful updates, quality and troubleshooting steps performed. Ensure that incidents are resolved within the set SLA’s
• Working on the IT service requests and incidents to help drive down the support queue (remote support)
• Providing support via the central IT Support Slack channel and ensuring that incidents are logged on behalf of the end users
• Ensure that priority 1 / critical issues are communicated to the IT leadership team and key stakeholders for visibility and awareness
• Perform daily checks on IT infrastructure and systems to ensure that uptime for network performance, WiFi, Zoom rooms, Business applications, Datacenter etc.
• Support Call Center by providing related technical support, including configure and deliver required hardware devices (laptop, desktop, mifi, headset,,,etc)
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults including replacing damaged parts, ordering new parts when necessary and managing maintenance cycles with vendors
• Installation of new hardware, software and printers
• Implementing and assisting on the roll out of new applications and operating systems.
• Preparing new laptops, installation & configuration of computer hardware operating systems and applications as part of the new joiners onboarding processes
• Working with the People (HR) Team for the leavers (Offboarding) processes, disabling account access, collection of HW devices, revoking application licenses and uninstalling software, and updating the Asset Management tool
• Coordinate with the local supplier / procurement team for the asset management / tagging and tracking
• Providing assistance to colleagues with technology-related issues.
• Meeting room support for tele / video conference solutions to minimize disruption to the productivity of meetings. Proactive monitoring to ensure that all meeting rooms are online and in working order
• Problem Management to ensure that incidents are reviewed for recurring issues and problems are highlighted. Provide work around, perform Root Cause Analysis (RCA) and document Known Errors
• Change Management to assess / minimize the impact to production services. Ensure there is communication to the users of any disruption to services.
• Working closely with the Information Security team to ensure IT security policies and best practices are up to date and enforced. Follow the security guidelines in place to protect Careem’s Infrastructure and Assets.
• Enforce IT policies and procedures and act as a custodian of IT to educate users on best practices, protect data, software and hardware to local IT infrastructure.
• Ensure continuous improvement and will be responsible for infrastructure projects. Timely rollout of new applications, new hardware and security releases as instructed by basecamp (Dubai, UAE)
• Keeping up to date with the latest technology changes and industry practices.
• Help in planning in-house or off-site activities, like company and team events, meetups, and conferences
• Participate in special projects and perform other duties as assigned

Qualifications

• Bachelor’s degree in computing or similar discipline.
• Well experienced, all-rounder IT support / infrastructure engineer with working knowledge of IAM, MDM, Office 365 or Google Apps, Slack, Zoom, Meraki WiFi, Apple Mac, Windows, VMWare, and Public / Private cloud technologies.
• IT certifications such as MCSE, CCNA, ITIL
• 2-3 years experience
• Ability to support on Saturday (shift rotation)
• Basic knowledge and experience in automation with scripting or programming languages such as Bash, Python, or JavaScript a plus

Communication skills

• Effectively communicates relevant project information to superiors.
• Delivers engaging, informative and well-organized presentations.
• Resolves and/or escalates issues in a timely fashion.
• Understands how to communicate difficult/sensitive information tactfully.

.Oh, and also, we’re looking for someone who can take ownership and who shoots to the moon and beyond. Is this you? We’re looking forward to seeing your application!

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

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Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Role

The Infrastructure Engineer will be responsible for the administration, maintenance, and support of all Careem-managed IT systems, including systems and network infrastructure. This includes day-to-day support, incident, change, and problem management, as well as the ongoing design and implementation of infrastructure changes and enhancements.

Key Objectives and Responsibilities:

• The role of Network Engineer is to deploy, support and administrate IT infrastructure services and systems, voice and data network, MPLS, DPLC & wireless and multisite mesh networks. Monitor and maintain layer 1-7 and end to end support
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Installing, configuring and supporting network equipment including routers, switches, SASE gateways, firewalls, WAN accelerators and aggregators, wireless networks
• Working on escalated Incidents from the IT Service Desk and ensuring that Incidents are updated daily with meaningful updates, quality and troubleshooting steps performed. Ensure that incidents are resolved within the set SLA’s.
• To be responsible for changes affecting the IT infrastructure and that such changes take place in a controlled and auditable manner.
• The network engineer is also required to ensure continuous improvement and will be responsible for infrastructure projects.
• Keeping up to date with latest technology changes and industry practices
• Documentation of CAREEM network infrastructure (HW/SW inventory, network documentations, etc.) '
• Management of incidents to ensure rapid resolution.
• Root cause analysis. Managing incidents to ensure all avenues are explored
• Weighing up possible solutions and associated risk.

Administration:

• Monitoring and reporting on IT Infrastructure and underlying Network Services
• Providing 24x7 second-line support and support escalation services
• Resolution of production incidents and underlying causes
• Accepting new systems or changes as fit for release
• Conducting Service Reviews with internal teams and suppliers
• Liaison with 3rd party suppliers
• Management of incidents to ensure rapid resolution. Including:
• Root cause analysis
• Ensuring necessary communication is sent to relevant parties
• Weighing up possible solutions and associated risk
• Ensuring completion of follow up actions
• Design/Review of all network changes
• Tracking and resolution of single points of failure within the infrastructure
• Assisting project streams on infrastructure changes

Communication:

• Effectively communicates relevant project information to superiors.
• Delivers engaging, informative and well-organized presentations.
• Resolves and/or escalates issues in a timely fashion.
• Understands how to communicate difficult/sensitive information tactfully.

Technical Knowledge:

• Must have knowledge and experience of Datacenter management , Unified communication family suites, LANs, WANs, Wireless Networks, Virtualization, strong understanding TCP/IP protocol stack and network layer, Routing,Switching, MPLS networks,Firewalls, SASE networks,VPN technologies, system monitoring and management.
• Expose to VMware ESX and vCenter 4.x and all major virtualization infrastructure solutions. Exposure to Open Source technologies including Linux and VoIP telephony systems, and strong understanding of voice infrastructures.
• IT security tools and techniques, Good working Knowledge of Information Governance and its application within IT. Possesses general understanding in the areas of application programming, database and system design.
• Prior Applications Integration experience; Software as a service Integration

Problem Solving:

• Combine patience, determination, and persistence to troubleshoot issues
• Dynamic, results-oriented problem solver
• Easily understand, investigate and solve technical problems in a details driven attitude
• Skilled at evaluating options and generating solutions
• Strong problem-solving and analytical skills
• Troubleshooting equipment or situations

Qualifications:

• Degree in computer science or similar discipline.
• Desired Certifications:
• Network + , CCNA, CCNP
• Security +
• ITIL

Desired Skills:
Experience working within the industry is desirable:

• Next Generation Firewalls
• Virtualization, VMWare, AWS , Active Directory, SSO, SASE
• LANs, WANs, TCP/IP protocol stack, Routing

Good to have:

• Knowledge of administration and deployment of following
• Zscaler
• Jump Cloud
• Genesis call center on-prem solution
• Orange MPLS

Experience:

• Minimum 3 years experience in similar capacity working as IT Infrastructure Engineer, Systems or network Administrator for organization with minimum 1000+ users.

What We’ll Provide You:
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

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Current Employer *

Current Job Title *

LinkedIn Profile *

How did you learn about a role at Careem? (tick all that apply) *

I saw the job posting on Linkedin and decided to apply

I saw the job posting on Careem’s Careers Page and decided to apply

I saw the job posting on Localized and decide to apply

A recruiter from Careem reached out to me and encouraged me to apply

A recruiter external to Careem reached out to me and encouraged me to apply

I had a conversation with a friend or acquaintance who works at Careem

I attended a University event or career fair and met a representative from Careem

I read about Careem in the news

Other

What influenced your decision to apply for a role at Careem? (tick all that apply) *

Careem’s purpose and values

The career growth and development opportunities offered at Careem

Financial compensation and colleague benefits

The job description aligns with my skills and qualifications

Working with top talent at the organisation

Community of inspiring colleagues

The opportunity to drive impact

Other

Have you previously worked at Careem? * Select.

To which gender identity do you most identify: Select.

Voluntary Self-Identification

Completion of this question is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter.

As outlined in Careem’s Equal Employment Opportunity policy, we do not discriminate based on any protected group status under any applicable law.

The collection of demographic information is for internal purposes only i.e. equal employment opportunity monitoring as well as diversity initiatives.

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Key Responsibilities:

Hands on experience in End-to-End Finacle 10x Application Installation from Scratch.

Managing and maintaining Multiple Finacle environments across Dev,SIT,UAT etc.

Setting up new instances of Finacle with Integrations to surrounding systems.

Ownership of maintaining the source /patch integrity and patching across env’s.

Skill Set:

Experience in Finacle Server set up ,application configuration,deployments,optimizations,etc.

Good Knowledge on RHEL,Oracle,Jboss,CICD Pipeline,GIT,Autosys etc.

Good Understanding of Finacle Architecture across all the three tiers.

Good Understanding of Finacle and FAS backend and Frontend services.

Good Knowledge of Shell scripting and Oracle PL/SQL

Knowledge of customizations related to Finacle scripting ,JSP’s,API’s etc.

Working Experience with Finacle 10.x version for different modules related to core ,CRM,FAS Alerts,Fininfra,FI,etc.

End-to-End Finacle 10x Application Installation.

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