33 Customer Strategy jobs in Pakistan

Business Strategy and Operations Analyst II

Islamabad, Islamabad Motive

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

About Motive

Motive empowers those managing physical operations with tools to enhance safety, productivity, and profitability. Our platform allows safety, operations, and finance teams to manage drivers, vehicles, equipment, and fleet-related expenses in a single system. Leveraging industry-leading AI, it provides complete visibility, control, and reduces manual workloads through automation.

We serve over 120,000 customers, from Fortune 500 companies to small businesses, across industries such as transportation, logistics, construction, energy, field services, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

SalesOps Talent Hunt’24 - Initial Intake Form

Thank you for your interest in joining Motive Technologies! This form is part of the screening process for the Business Strategy & Operations Analyst role and your chance to participate in the SalesOps Talent Hunt’24 recruitment event on December 17th, 2024 in Lahore .

  • Event Date: December 17th, 2024
  • Event Time: 7:00 PM - 12:00 AM PKT
  • Venue: Motive Technologies office, 13th Floor, Tricon Corporate Centre, Gulberg 2, Lahore
  • Dinner: Provided on-site
  • Parking: Available upon request
  • Dress Code: Business casual
  • Shortlisted candidates will be notified by December 11th, 2024
  • Candidates should bring laptops for the onsite event
  • Participation does not guarantee a job; it is part of the screening process for the role.
Role Overview

Join Motive as a Business Strategy & Operations Analyst II to drive innovation and efficiency within our Sales Operations group. This strategic role involves partnering with sales leaders, scaling our operations, and enabling high-impact initiatives that support company growth.

Responsibilities
  • Data Analysis & Reporting: Generate insights to inform strategic decisions and improve operations.
  • Dashboard Creation: Develop dashboards and reports for critical business insights.
  • Project Management: Support multiple projects ensuring timely delivery aligned with business goals.
  • Stakeholder Engagement: Collaborate with sales leaders and stakeholders for effective communication.
  • Quality Assurance: Maintain data integrity and accuracy through thorough quality checks.
Qualifications
  • Experience: 1-3 years in business intelligence, sales operations, or related fields, focusing on data analysis and reporting.
  • Skills: Proficiency in Google Sheets, Excel, Salesforce; Tableau and SQL preferred.
  • Abilities: Strong analytical and communication skills, proactive, detail-oriented, adaptable.
  • Education: Bachelor’s in Business, Finance, Data Science, or related; advanced degrees or certifications are a plus.

We value diversity and are an equal opportunity employer. Please review our Candidate Privacy Notice .

Applicants must be authorized to access U.S. export-controlled commodities and technologies. It is our policy that employees have authorized access to Motive’s products and technology.

#LI-Remote

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Business Strategy and Operations Analyst II

Islamabad, Islamabad Motive

Posted 20 days ago

Job Viewed

Tap Again To Close

Job Description

About Motive

Motive empowers those managing physical operations with tools to enhance safety, productivity, and profitability. Our platform allows safety, operations, and finance teams to manage drivers, vehicles, equipment, and fleet-related expenses in a single system. Leveraging industry-leading AI, it provides complete visibility, control, and reduces manual workloads through automation. We serve over 120,000 customers, from Fortune 500 companies to small businesses, across industries such as transportation, logistics, construction, energy, field services, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit

gomotive.com

to learn more. SalesOps Talent Hunt’24 - Initial Intake Form

Thank you for your interest in joining Motive Technologies! This form is part of the screening process for the

Business Strategy & Operations Analyst

role and your chance to participate in the

SalesOps Talent Hunt’24

recruitment event on

December 17th, 2024

in

Lahore . Event Date:

December 17th, 2024 Event Time:

7:00 PM - 12:00 AM PKT Venue:

Motive Technologies office, 13th Floor, Tricon Corporate Centre, Gulberg 2, Lahore Dinner:

Provided on-site Parking:

Available upon request Dress Code:

Business casual Shortlisted candidates will be notified by

December 11th, 2024 Candidates should bring laptops for the onsite event Participation does not guarantee a job; it is part of the screening process for the role. Role Overview

Join Motive as a Business Strategy & Operations Analyst II to drive innovation and efficiency within our Sales Operations group. This strategic role involves partnering with sales leaders, scaling our operations, and enabling high-impact initiatives that support company growth. Responsibilities

Data Analysis & Reporting:

Generate insights to inform strategic decisions and improve operations. Dashboard Creation:

Develop dashboards and reports for critical business insights. Project Management:

Support multiple projects ensuring timely delivery aligned with business goals. Stakeholder Engagement:

Collaborate with sales leaders and stakeholders for effective communication. Quality Assurance:

Maintain data integrity and accuracy through thorough quality checks. Qualifications

Experience:

1-3 years in business intelligence, sales operations, or related fields, focusing on data analysis and reporting. Skills:

Proficiency in Google Sheets, Excel, Salesforce; Tableau and SQL preferred. Abilities:

Strong analytical and communication skills, proactive, detail-oriented, adaptable. Education:

Bachelor’s in Business, Finance, Data Science, or related; advanced degrees or certifications are a plus. We value diversity and are an equal opportunity employer. Please review our

Candidate Privacy Notice . Applicants must be authorized to access U.S. export-controlled commodities and technologies. It is our policy that employees have authorized access to Motive’s products and technology. #LI-Remote

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant Manager Business Strategy – Commodities & Financial Markets

Islamabad, Islamabad FTP Commodities Pvt. Ltd.

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Assistant Manager Business Strategy – Commodities & Financial Markets Assistant Manager Business Strategy – Commodities & Financial Markets

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from FTP Commodities Pvt. Ltd.

Position Title: Assistant Manager Business Strategy.

Department: Business Strategy.

Job Type: Full-time, On-site.

Grade Level: Mid-Senior.

Company Description

FTP Commodities Pvt. Ltd. is a leading futures brokerage firm licensed by the Pakistan Mercantile Exchange (PMEX). Specializing in commodity futures markets, the firm serves both institutional and individual investors. The company commits to creating a transparent and secure trading environment, providing clients with the educational resources as well as superior brokerage services needed to excel in futures trading. FTP Commodities stands as a trusted partner dedicated to client satisfaction and success in the dynamic commodities market.

Role Description

We are seeking a high-potential, ambitious, and trainable professional to work directly under Business Strategy Head. It is a career acceleration opportunity designed for someone who can learn fast, adapt to dynamic environments, and eventually take over leadership responsibilities. This is a full-time, on-site role located in Islamabad for an Assistant Manager Business Strategy – Commodities & Financial Markets. The role involves developing business plans, conducting market research, strategic planning, and consulting. The Assistant Manager will analyze data to support decision-making, create strategies for business growth, and provide insights to improve market positioning.

Qualifications

  • Knowledge in Market Research and Consulting
  • Excellent problem-solving and decision-making skills
  • Strong communication and interpersonal skills
  • Highly professional and disciplined approach to work
  • Bachelor’s degree in Business Administration, Finance, Economics, or related field
  • Experience in the financial or commodities market is a plus
  • High adaptability and willingness to learn
  • Ability to manage multiple projects simultaneously
  • Proficiency in MS Office and other soft skills will be an edge for the applicant.
  • Experience in Business Planning and Strategic Planning is a plus
  • Fresh Graduates having the desired attributes are also encouraged to apply.

Job Description

  • Shadow & Support senior management in day-to-day decision-making, strategy execution, and operational management
  • Oversee the performance of client acquisition channels on regular basis
  • Assist in business strategy development for client acquisition, market expansion, and revenue growth
  • Coordinate with marketing, sales, and operations teams to ensure smooth execution of initiatives
  • Manage lead pipelines, client onboarding processes, and relationship management
  • Prepare performance reports, market analysis, and competitor insights for strategic reviews
  • Oversee project timelines, deliverables, and follow-ups with internal teams and external partners
  • Participate in high-level meetings with clients, partners, and stakeholders
  • Support training and development initiatives for business teams.

What we Offer?

  • Market competitive salary & performance-based incentives
  • Highly lucrative commission structure
  • A great opportunity to transition into managerial role within a fast paced and emerging brokerage house of Pakistan. Fast-track career progression to senior leadership
  • Opportunity to work in global financial markets with a licensed brokerage
  • Collaborative, high-performance work culture.

If you thrive on challenges, solving problems, and can see the big picture; we’d love to see how you can make an impact here. Let's talk.

How to Apply:

Apply via LinkedIn

Or

Submit your Resume and a brief cover letter highlighting why you are the right fit for this leadership-track opportunity to with job title Assistant Manager Business Strategy – Commodities & Financial Markets as subject of email.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales

Referrals increase your chances of interviewing at FTP Commodities Pvt. Ltd. by 2x

Sign in to set job alerts for “Business Strategy Manager” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

GTM Business Strategy and Operations Analyst II

Motive

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

The GTM Strategy & Operations Analyst will be responsible for developing standardized sales reporting and analytics for Motive. The ideal candidate is a self-starter that is detail oriented and is able to partner with cross-functional stakeholders to understand business requirements and to deliver analytical solutions. You will be working with the latest tools and technologies (such as Snowflake, Tableau, Retool etc) to bring together unstructured data and to derive actionable insights into the performance of the sales organization. You will have the ability to influence the strategic direction of how sales data is consumed and analyzed across the organization as we look to build efficiencies in order for us to scale as an operations organization and to support Motive in their next phase of growth.

What You’ll Do:

  • Collaborate with stakeholders to gather and understand dashboard requirements.
  • Design and build complex data sets by extracting and cleansing data from various different systems. Work closely with our Business Intelligence and Enterprise Systems teams to establish data pipelines for business critical KPIs.
  • Develop automated, self-service dashboards using Snowflake, Tableau/Retool or any other advanced visualization tool which company adopts in future.
  • Develop and maintain insightful and intuitive applications using ReTool or similar platforms. These applications will serve as an extraction layer for our core data, offering users a dynamic interface that enhances productivity and saves time.
  • Partner with stakeholders to identify opportunities for improvement and to develop analytical solutions to streamline / automate existing reporting.
  • Utilize Snowflake (SQL) and Java Scripting for data mining, extraction and visualization.
  • Build complex queries to generate actionable insights and address key business questions.
  • Develop and maintain operational KPIs, seller productivity metrics, and business review materials.
  • Provide analytical support and standardized reporting for segment sales operations teams.
  • Become a subject matter expert in Motive’s data landscape, continuously seeking ways to enhance data quality and reliability.

What We’re Looking For:

  • Education: BS degree in a quantitative field such as IT, Engineering, or Mathematics.
  • Data Visualization Expertise: Hands-on experience in developing dashboards using Tableau, PowerBI, Retool etc.
  • Experience: 5+ years in a (Sales) Business Intelligence or related role, preferably with experience working with sales systems like Salesforce.
  • SQL Proficiency: Strong knowledge of SQL, with the ability to write and interpret complex queries.
  • Technical Skills: Experience with Salesforce, Snowflake, Tableau, and other business intelligence applications. Knowledge of Java Scripting will be preferable.
  • Project Management: Strong ability to prioritize tasks, manage urgent requests, and meet deadlines effectively.
  • Problem-Solving & Independence: Proven ability to handle multiple tasks, work independently, and find solutions to data-related challenges.
  • Communication: Excellent verbal and written communication skills.
  • Troubleshooting & Analytical Skills: Strong problem-solving capabilities with a keen eye for detail.
  • Collaboration: Strong ability to work cross-functionally with BI, Sales Teams, Engineering, and other departments.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here .

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant Manager Business Strategy – Commodities & Financial Markets

Islamabad, Islamabad FTP Commodities Pvt. Ltd.

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Assistant Manager Business Strategy – Commodities & Financial Markets

Assistant Manager Business Strategy – Commodities & Financial Markets

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from FTP Commodities Pvt. Ltd. Position Title: Assistant Manager Business Strategy. Department: Business Strategy. Job Type: Full-time, On-site. Grade Level: Mid-Senior. Company Description FTP Commodities Pvt. Ltd. is a leading futures brokerage firm licensed by the Pakistan Mercantile Exchange (PMEX). Specializing in commodity futures markets, the firm serves both institutional and individual investors. The company commits to creating a transparent and secure trading environment, providing clients with the educational resources as well as superior brokerage services needed to excel in futures trading. FTP Commodities stands as a trusted partner dedicated to client satisfaction and success in the dynamic commodities market. Role Description We are seeking a high-potential, ambitious, and trainable professional to work directly under Business Strategy Head. It is a career acceleration opportunity designed for someone who can learn fast, adapt to dynamic environments, and eventually take over leadership responsibilities. This is a full-time, on-site role located in Islamabad for an Assistant Manager Business Strategy – Commodities & Financial Markets. The role involves developing business plans, conducting market research, strategic planning, and consulting. The Assistant Manager will analyze data to support decision-making, create strategies for business growth, and provide insights to improve market positioning. Qualifications Knowledge in Market Research and Consulting Excellent problem-solving and decision-making skills Strong communication and interpersonal skills Highly professional and disciplined approach to work Bachelor’s degree in Business Administration, Finance, Economics, or related field Experience in the financial or commodities market is a plus High adaptability and willingness to learn Ability to manage multiple projects simultaneously Proficiency in MS Office and other soft skills will be an edge for the applicant. Experience in Business Planning and Strategic Planning is a plus Fresh Graduates having the desired attributes are also encouraged to apply. Job Description Shadow & Support senior management in day-to-day decision-making, strategy execution, and operational management Oversee the performance of client acquisition channels on regular basis Assist in business strategy development for client acquisition, market expansion, and revenue growth Coordinate with marketing, sales, and operations teams to ensure smooth execution of initiatives Manage lead pipelines, client onboarding processes, and relationship management Prepare performance reports, market analysis, and competitor insights for strategic reviews Oversee project timelines, deliverables, and follow-ups with internal teams and external partners Participate in high-level meetings with clients, partners, and stakeholders Support training and development initiatives for business teams. What we Offer? Market competitive salary & performance-based incentives Highly lucrative commission structure A great opportunity to transition into managerial role within a fast paced and emerging brokerage house of Pakistan. Fast-track career progression to senior leadership Opportunity to work in global financial markets with a licensed brokerage Collaborative, high-performance work culture. If you thrive on challenges, solving problems, and can see the big picture; we’d love to see how you can make an impact here. Let's talk. How to Apply: Apply via LinkedIn Or Submit your Resume and a brief cover letter highlighting why you are the right fit for this leadership-track opportunity to



with job title

Assistant Manager Business Strategy – Commodities & Financial Markets

as subject of email. Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Business Development and Sales Referrals increase your chances of interviewing at FTP Commodities Pvt. Ltd. by 2x Sign in to set job alerts for “Business Strategy Manager” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

GTM Business Strategy and Operations Analyst II

Karachi, Sindh Motive

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit

gomotive.com

to learn more. About the Role: The GTM Strategy & Operations Analyst will be responsible for developing standardized sales reporting and analytics for Motive. The ideal candidate is a self-starter that is detail oriented and is able to partner with cross-functional stakeholders to understand business requirements and to deliver analytical solutions. You will be working with the latest tools and technologies (such as Snowflake, Tableau, Retool etc) to bring together unstructured data and to derive actionable insights into the performance of the sales organization. You will have the ability to influence the strategic direction of how sales data is consumed and analyzed across the organization as we look to build efficiencies in order for us to scale as an operations organization and to support Motive in their next phase of growth. What You’ll Do: Collaborate with stakeholders to gather and understand dashboard requirements. Design and build complex data sets by extracting and cleansing data from various different systems. Work closely with our Business Intelligence and Enterprise Systems teams to establish data pipelines for business critical KPIs. Develop automated, self-service dashboards using

Snowflake, Tableau/Retool

or any other advanced visualization tool which company adopts in future. Develop and maintain insightful and intuitive applications using ReTool or similar platforms. These applications will serve as an extraction layer for our core data, offering users a dynamic interface that enhances productivity and saves time. Partner with stakeholders to identify opportunities for improvement and to develop analytical solutions to streamline / automate existing reporting. Utilize Snowflake (SQL) and Java Scripting for data mining, extraction and visualization. Build complex queries to generate actionable insights and address key business questions. Develop and maintain operational KPIs, seller productivity metrics, and business review materials. Provide analytical support and standardized reporting for segment sales operations teams. Become a subject matter expert in Motive’s data landscape, continuously seeking ways to enhance data quality and reliability. What We’re Looking For: Education:

BS degree in a quantitative field such as IT, Engineering, or Mathematics. Data Visualization Expertise:

Hands-on experience in developing dashboards using Tableau, PowerBI, Retool etc. Experience:

5+ years in a (Sales) Business Intelligence or related role, preferably with experience working with sales systems like Salesforce. SQL Proficiency:

Strong knowledge of SQL, with the ability to write and interpret complex queries. Technical Skills:

Experience with Salesforce, Snowflake, Tableau, and other business intelligence applications. Knowledge of Java Scripting will be preferable. Project Management:

Strong ability to prioritize tasks, manage urgent requests, and meet deadlines effectively. Problem-Solving & Independence:

Proven ability to handle multiple tasks, work independently, and find solutions to data-related challenges. Communication:

Excellent verbal and written communication skills. Troubleshooting & Analytical Skills:

Strong problem-solving capabilities with a keen eye for detail. Collaboration:

Strong ability to work cross-functionally with BI, Sales Teams, Engineering, and other departments. Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice

here . UK Candidate Privacy Notice

here . The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.

It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. #LI-Remote

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer Engagement Specialist

Punjab, Punjab Primebpoandtelecommunications

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

Join Prime BPO as a Customer Engagement Specialist and become a part of our dynamic team!

Who We're Looking For:
  1. Strong English communication skills
  2. Passion for engaging with customers
  3. Punctual, hardworking, and proactive
  4. Willing to work the night shift
  5. Must be 22 years or older
Why Work at Prime BPO?
  1. FREE daily meals & in-house tea
  2. Weekly & monthly performance bonuses
  3. Annual salary increments
Interview Timings:

Monday to Friday - 6:00 PM onwards

Office Location:

Plot No. D-146, 6th Road, Block D, Satellite Town, Rawalpindi

Apply Now: Contact Us:

| 0334-1777074

Step into a rewarding career with endless growth opportunities!

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Customer strategy Jobs in Pakistan !

Customer Engagement Specialist

Punjab, Punjab Primebpoandtelecommunications

Posted 26 days ago

Job Viewed

Tap Again To Close

Job Description

Join Prime BPO as a Customer Engagement Specialist and become a part of our dynamic team! Who We're Looking For:

Strong English communication skills Passion for engaging with customers Punctual, hardworking, and proactive Willing to work the night shift Must be 22 years or older Why Work at Prime BPO?

FREE daily meals & in-house tea Weekly & monthly performance bonuses Annual salary increments Interview Timings:

Monday to Friday - 6:00 PM onwards Office Location:

Plot No. D-146, 6th Road, Block D, Satellite Town, Rawalpindi Apply Now:

Contact Us:

| 0334-1777074 Step into a rewarding career with endless growth opportunities!

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Microsoft Certified Trainer Dynamics 365 Customer Engagement

Lahore, Punjab ITC Worldwide

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Microsoft Certified Trainer Dynamics 365 Customer Engagement role at ITC Worldwide

3 days ago Be among the first 25 applicants

Join to apply for the Microsoft Certified Trainer Dynamics 365 Customer Engagement role at ITC Worldwide

Get AI-powered advice on this job and more exclusive features.

About ITC Worldwide

ITC Worldwide is a global leader in delivering high-impact technology training and consultancy services. We specialize in empowering professionals and organizations through expert-led instruction in platforms such as Microsoft, AWS, Atlassian, IBM, and Oracle. Our mission is to foster innovation and operational excellence through education.

About ITC Worldwide

ITC Worldwide is a global leader in delivering high-impact technology training and consultancy services. We specialize in empowering professionals and organizations through expert-led instruction in platforms such as Microsoft, AWS, Atlassian, IBM, and Oracle. Our mission is to foster innovation and operational excellence through education.

Role Overview

We are seeking a certified and experienced Microsoft Certified Trainer (MCT) with expertise in Dynamics 365 Customer Engagement . The ideal candidate will lead corporate workshops focused on CRM transformation, customer experience optimization, and certification prep across Sales, Marketing, and Customer Service modules.

Key Responsibilities

  • Deliver official Microsoft training courses for MB-210 (Sales), MB-220 (Marketing), and MB-230 (Customer Service).
  • Facilitate hands-on labs and scenario-driven workshops for CRM, CX, and service teams.
  • Customize training programs to align with industry-specific CRM workflows and KPIs.
  • Provide certification preparation including mock exams and practical exercises.
  • Offer post-training support for CRM adoption, reporting, and ROI optimization.
  • Align training delivery with enterprise customer engagement strategies and digital transformation goals.


Certification Preparation

The Customer Engagement trainer will lead certification-focused training for MB-210, MB-220, and MB-230, integrated with ITCs enterprise CRM enablement strategy:

  • Pre-assessment diagnostics and learner readiness evaluations.
  • Structured learning paths with Microsoft Learn content and CRM simulations.
  • Practice exams and customer journey mapping exercises tailored to industry scenarios.
  • Exam strategy workshops covering CRM-specific question formats and time management.
  • Post-training support including mentoring and access to CRM learning communities.


MB-210: Focus on lead/opportunity management, pipeline reporting, and CRM configuration.

MB-220: Emphasis on campaign automation, segmentation, and marketing analytics.

MB-230: Deep dive into case management, service-level agreements, and omnichannel support.

Required Skills And Qualifications

  • Valid Microsoft Certified Trainer (MCT) credential with MB-210, MB-220, and MB-230 certifications.
  • Minimum of 5 years of experience in CRM implementation, customer experience, or Dynamics 365.
  • Proven track record of delivering Microsoft training and consulting engagements.
  • Strong understanding of customer journey design, CRM analytics, and service automation.
  • Excellent presentation, communication, and interpersonal skills.
  • Experience in instructional design and adult learning methodologies.
  • Ability to adapt training delivery to different learning styles and technical levels.
  • Willingness to travel for on-site training engagements.
  • Bachelors degree in Business, Marketing, or a related field.


Preferred Skills

  • Experience with Dynamics 365 Sales, Marketing, and Customer Service modules.
  • Familiarity with Power Platform integrations and customer data platforms (CDPs).
  • Ability to create multimedia and interactive training content.
  • Experience in course development, examination, and assessment.


Professional Development

As part of ITC Worldwide, youll gain access to continuous learning opportunities, collaborate with top-tier instructors, and contribute to shaping the future of enterprise technology education through Microsoft platforms.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at ITC Worldwide by 2x

Get notified about new Microsoft Certified Trainer jobs in Lahore, Punjab, Pakistan .

Microsoft Certified Trainer Dynamics 365 Business Central Microsoft Certified Trainer Dynamics 365 Finance & Operations CompTIA Certified Technical Trainer (CTT+) Microsoft Power BI Fabric (Synapse) Consultant & MCT Trainer

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer and Sales Engagement Specialist

TalentPop App

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer and Sales Engagement Specialist

Join to apply for the Customer and Sales Engagement Specialist role at TalentPop App

Customer and Sales Engagement Specialist

1 day ago Be among the first 25 applicants

Join to apply for the Customer and Sales Engagement Specialist role at TalentPop App

Join TalentPop App as a Customer and Sales Engagement Specialist!

Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!

What You’ll Do

  • Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.
  • Product Guidance: Provide personalized product recommendations and address shopping-related concerns.
  • Order Management: Track and manage orders, ensuring timely updates and resolutions.
  • Drive Sales: Identify upsell and cross-sell opportunities to increase customer satisfaction and revenue.
  • Maintain Records: Keep accurate customer records and gather feedback to enhance the shopping experience.
  • Team Collaboration: Work with the team to suggest improvements based on customer insights.

What We’re Looking For

  • 1+ year of experience in customer service, sales, or e-commerce.
  • Strong communication and problem-solving skills.
  • Familiarity with platforms like Shopify and CRM tools.
  • Sales-oriented mindset with a talent for suggesting relevant products.
  • Highly organized with excellent attention to detail.
  • Thrives in a fast-paced, remote work environment.

Technical Requirements

  • Stable DSL, Cable, or Fiber internet connection (minimum 20 Mbps, LAN required)
  • Personal PC or laptop with a minimum i5 processor.

Why Join TalentPop App?

  • Commissions and annual increases.
  • Paid time off and HMO coverage.
  • Performance and recognition incentives.
  • Permanent work-from-home setup.
  • Opportunities for growth within a vibrant and supportive team.

When applying, use application code: BCS

Ready to make online shopping better for everyone? Apply now and join our team!

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at TalentPop App by 2x

Sign in to set job alerts for “Customer Specialist” roles. Customer Success Manager (Video Calls. Work From Home.) Customer Service Representative - AI trainer Customer and Sales Engagement Specialist Customer and Sales Engagement Specialist Customer and Sales Engagement Specialist

Lahore, Punjab, Pakistan PKR50,000.00-PKR70,000.00 1 month ago

Customer and Sales Engagement Specialist Customer and Sales Engagement Specialist Virtual Assistant – Brand Compliance & Marketplace Monitoring (100% Remote) (Pakistan Only) Customer and Sales Engagement Specialist Customer and Sales Engagement Specialist Conversion Rate Optimization (CRO) Specialist

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Strategy Jobs