349 Customer Interaction jobs in Pakistan

• Setting customer expectations and revenue goals.
• Identifying customer demands and requirements.
• Advising customers on cost-effectiveness.
• Negotiating agreements with customers.
• Maintaining good relationships with customers.
• Approaching prospective customers to build rapport.
• Adhering to all the rules and regulations of the company.

Requirements

• Bachelor’s degree in Business Administration, Marketing or a relevant field.
• Minimum six months of experience working in a Customer Service department.
• Outstanding oral and written communication skills.
• Exceptional negotiation and sales skills.
• Proficiency in Microsoft Office Tools.
• Sound knowledge of the company’s products and services.
• Ability to maintain sensitive and confidential information.

Maahi Developers (Pvt) Ltd., One of the leading Real Estate Developers is looking for a Customer Relations Specialist / Officer / Executive (Female) Candidate based at Bahria Town Lahore. The individual must be a minimum graduate having a minimum of 02 years of experience in the same capacity.

The company provides a corporate culture working environment with personal and professional growth, market competitive salary will be offered with other fringe & benefits.

Kindly InMail your updated resume, those (female) candidates residing out of City (Lahore) can also be provided with company-based accommodation.

Manage Customer calls

Follow up with customers

Reminders for recovery and follow up with customers accordingly

Manage and create customer files & data

Hands-on with Microsoft Office Tools (Excel, PowerPoint, Word, etc.)

Good communication skills and fluent in English Speaking & Writing

Coordinate with inter departments as per the requirement to complete customer file etc

Candidates having experience in Real Estate will be preferred.

Job Title:

Trainee Coordinator (Sales and Customer Relations)

Location:

Lahore

Preferably Female

Education:

Minimum Bachelors, preference would be given to graduates from business schools, with a strong educational background in Marketing.

Experience:

Experienced Candidates ranging from 1 to 3 years will be preferred, however fresh graduates are also encouraged to apply.

Responsibilities:

• Maintain a High level of customer satisfaction through in depth knowledge of company services.
• Prospecting for new clients telemarketing company products/services.
• Setting up meetings with clients for Sales Executives to visit and present the company services.
• Work in close co-ordination with Sales team to get good results.
• Any other office work, that management asks.

Skills:

• Proficient at using Micro Soft Office.
• Time management, Teamwork
• Ability to do multitasking
• Highly Sociable

4 Months paid training followed by an employment contract.

Interested Candidates may forward their updated CV to the following:

PAK SAFETY SOLUTIONS:

Shortlisted candidates will be contacted for interviews.

Job Summary:

Badar Energy is hiring a confident and well-spoken female executive in Karachi to handle daily follow-ups on leads generated through social media campaigns, YouTube ads, and digital platforms. The ideal candidate will play a key role in maturing leads into customers by maintaining consistent communication, understanding client needs, and updating them on relevant solar products and promotions.

Key Responsibilities:

Make daily follow-up calls to potential clients from:
Social media ads (Facebook, Instagram, LinkedIn)
YouTube campaigns
WhatsApp, website inquiries & landing pages
Provide product information (OEM, ODM, Azadi Offers) in a clear and convincing manner
Qualify leads and update status (retailer, dealer, end-user)
Maintain daily records in Excel or CRM
Work closely with the Sales and Service teams for updates and coordination
Ensure every lead is followed up and properly tracked until conversion
Share client feedback for future marketing improvements
Prepare weekly follow-up and conversion status reports

Candidate Requirements:

Female candidate, based in Karachi
Strong verbal communication skills (Urdu & English)
Prior experience in telemarketing, telesales, or customer service preferred
Basic knowledge of Excel / Google Sheets
Self-motivated and able to work independently
Experience in solar, battery, or energy-related products is a plus

Salary & Benefits:

Market-competitive salary
Incentives for successful lead conversions
Exposure to a growing renewable energy brand
Supportive work culture with professional development

Job Title: Customer Service Representative

Shift timings: 4 hours (7:00 PM to 11:00 PM)

Job Type: Part-time

Job Description:

We are seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives. As a CSR, you will play a crucial role in ensuring our customers receive exceptional service and support. We offer flexible timings to accommodate various schedules, making it an ideal opportunity for students and working professionals.

Responsibilities:

1. Answer incoming customer inquiries via phone in a timely and professional manner.
2. Provide accurate information about products, services, and company policies.
3. Resolve customer complaints and issues with patience and empathy.
4. Collaborate with other team members and departments to ensure customer satisfaction.
5. Continuously update knowledge of products, services, and industry trends.

What We Offer:

1. Flexible timings to accommodate various schedules.
2. Competitive pay rates.
3. Opportunities for career growth and development.
4. Supportive and collaborative work environment.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter. Please include "CSR - Flexible Timings" in the subject line. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.

Thank you for considering Lycan Communication as your potential employer. We look forward to reviewing your application!

Requirements:

1. Previous customer service experience is preferred but not required.
2. Excellent verbal and written communication skills.
3. Strong problem-solving and decision-making abilities.
4. Ability to work independently and as part of a team.
5. Proficient in using computer systems and customer service software.

• Should be well spoken and have good communication skills.
• Exceptional interpersonal and rapport building skills.
• A patient and empathetic attitude.
• Strong time management and organizational skills.
• Adaptability and flexibility.
• Comfortable working in fast-paced environments.
• Troubleshooting skills, either basic or advanced, depending on the role and industry.
• Phone skills, including familiarity with complex or multi-line phone systems.

WORK LOAD IS MINIMAL. EMPLOYEE'S PRIVATE WORK IS ALLOWED WHEN FREE FROM WORK OCCUPANCY.

• Troubleshooting skills, either basic or advanced, depending on the role and industry.
• Phone skills, including familiarity with complex or multi-line phone systems.